Skip to main content
Beginning of main content

Hotel Casino Plaza

3.5 out of 5.0

Recent guest reviews

Very friendly staff. Accommodating. Convenient restuarant. Great location.

Wow! I honestly read the reviews and just thought people were being nice but no, this place is amazing! I absolutely loved it from the service, location, cleanliness and comfort everything was amazing and to the people complaining about how loud it can get, you/re in the middle of the city what do you expect! It was my first time in mexico ever and I was very happy with the tours the hotel offers because I didn't have to do a lot of thinking or organizing! I travel very often and this hotel is extremely great and the price is absolutely great!

Great for shopping! Walking distance to shops, restaurants and entertainment! Amenities are clean, staff is amazingly friendly and will assist you with anything you need. We are so coming back to this quaint, personal hotel!

Safe in room opens with room card, someone else also had a room card that opened the safe. One of passport wallets that locks with a padlock was ripped opened - and we are nnow waiting to see if ATM and credit cards were skimmed. The room itself was large, bed and pillows comfortable and there was ample furniture to use and lay items out. What we did not like was the lack of any ledge or tray in the shower which meant everything went on the floor including soap as the soap dish was broke and turned upside down, towels in particular were threadbare delivered same way everyday, sheets and pillowcase were not sized for the bed (small), one only plug for bedside lamp without a second outleft for any phone or electronic device meaning you needed to unplug the lamp, only one other plug in the room in the most awkward place possible, hotel was noisy from guests walking in the halls and from adjoining room, we had the unfortunate experience of dining in the restaurant and the chicken parma was inedible - the first night meal and the last time we set foot in the restaurant on our 5 night stay.

This gem of a hotel has wonderful rooms and staff. Perfect location, surrounded by locals, Just blocks from wonderful cafes and parks. The hotel itself has delicious food, too.

Good location. A lot of restaurants near by and several convenience stores. Very easy to find taxis. Staff was friendly and helpful.

Plenty of restaurants nearby with some historical places as well. One of the cities most well known shopping hubs is about 2 miles down the road. Good experience

I booked this hotel as part of a package, and I think it was a fairly inexpensive hotel. The hotel was more than sufficient for our four days in the city. My room was a bit nicer than my friends with a lot of space and a flat screen TV. Bed was comfortable, water was hot, Internet worked, what more can you ask for? Don't forget to check in on Facebook in the lobby for a free piece of amazing cake!

Excellent hotel. Easy access to the center of the city, Excellente congortsbke beds, super clean, excellent service

I liked the price, and room.they have plenty of parking.

This is a great hotel. Staff is very friendly, responsible, and responsive to guests' requests. The rooms were spacious enough, and the hotel was clean and in a safe area. I would definitely stay here again.

Modern interior with VERY large rooms, excellent AC control, interior parking is very great, wifi was very good. Surprised no clock in room, a refrigerator would have been nice.

Excellent location Nice staff Average food Good prices

I really liked the casino plaza hotel, especially the food it's great. The only thing, I did not like its that, it was construction going on two blocks away from the casino.

I was very relaxing in that hotel very nice area close to Guadalajar university lot of restaurant in shopping around very comfortable

Good service and location. Nice and quiet. Walking distance to a lot of shops and restaurants.

great service. parking area is too small, this is our third time in this hotel.

I had to stay here for when I receive an immigration appointment for my daughter and let me say it's a great hotel! It looks not so good outside but inside its a 5star hotel! I love it cus it's close to the central and everything is walkable no taxi unless u need to go to the big luxury mall otherwise they have small mini malls great place for this hotel

I stayed here 4 nights. What I like is the internet was pretty good, not bad. The A/C was very cold, almost too cold. The location is fairly central to be able to walk to many places, and their isn't much noise. It also has a small restaurant which is OK. It's not great, but no bad. Maybe the only thing I didn't like, but also don't mind too much is I was almost never spoken to or greeted when I came in or left the hotel. I had to always speak first. During the day time there were always people who could speak English. I never spoke to anyone at night.

Everything was great as far as service and friendliness, but the mattresses were so hard my son actually preferred to sleep on the FLOOR (tile, not carpeted).

Pedro Moreno No.726 Guadalajara JAL

Room options

Executive Double Room

Twin 2 | Sleeps 4

Guest reviews for Hotel Casino Plaza

Everyone (15) Couples (13) Business (3) Family (9) Other (10) Friends (4)
5
Everyone

Very friendly staff. Accommodating. Convenient restuarant. Great location.

By on Mar 14, 2017

5

better than expected

Everyone

Wow! I honestly read the reviews and just thought people were being nice but no, this place is amazing! I absolutely loved it from the service, location, cleanliness and comfort everything was amazing and to the people complaining about how loud it can get, you/re in the middle of the city what do you expect! It was my first time in mexico ever and I was very happy with the tours the hotel offers because I didn't have to do a lot of thinking or organizing! I travel very often and this hotel is extremely great and the price is absolutely great!

By , from Los Angeles on Feb 4, 2017

5
Everyone

Great for shopping! Walking distance to shops, restaurants and entertainment! Amenities are clean, staff is amazingly friendly and will assist you with anything you need. We are so coming back to this quaint, personal hotel!

By on Dec 17, 2016

2

more minus than plus

Everyone

Safe in room opens with room card, someone else also had a room card that opened the safe. One of passport wallets that locks with a padlock was ripped opened - and we are nnow waiting to see if ATM and credit cards were skimmed. The room itself was large, bed and pillows comfortable and there was ample furniture to use and lay items out. What we did not like was the lack of any ledge or tray in the shower which meant everything went on the floor including soap as the soap dish was broke and turned upside down, towels in particular were threadbare delivered same way everyday, sheets and pillowcase were not sized for the bed (small), one only plug for bedside lamp without a second outleft for any phone or electronic device meaning you needed to unplug the lamp, only one other plug in the room in the most awkward place possible, hotel was noisy from guests walking in the halls and from adjoining room, we had the unfortunate experience of dining in the restaurant and the chicken parma was inedible - the first night meal and the last time we set foot in the restaurant on our 5 night stay.

By , from Edmonton, Canada on Dec 8, 2016

5

gem!

Everyone

This gem of a hotel has wonderful rooms and staff. Perfect location, surrounded by locals, Just blocks from wonderful cafes and parks. The hotel itself has delicious food, too.

By on Nov 29, 2016

4
Everyone

Good location. A lot of restaurants near by and several convenience stores. Very easy to find taxis. Staff was friendly and helpful.

By on Nov 29, 2016

5

great place for a great price

Everyone

Plenty of restaurants nearby with some historical places as well. One of the cities most well known shopping hubs is about 2 miles down the road. Good experience

By on Nov 15, 2016

5

great hotel

Everyone

I booked this hotel as part of a package, and I think it was a fairly inexpensive hotel. The hotel was more than sufficient for our four days in the city. My room was a bit nicer than my friends with a lot of space and a flat screen TV. Bed was comfortable, water was hot, Internet worked, what more can you ask for? Don't forget to check in on Facebook in the lobby for a free piece of amazing cake!

By , from San Diego, CA on Oct 11, 2016

5

couldn't be better

Everyone

Excellent hotel. Easy access to the center of the city, Excellente congortsbke beds, super clean, excellent service

By , from L on Sep 6, 2016

5

very nice hotel and close to downtown.

Everyone

I liked the price, and room.they have plenty of parking.

By on Jul 6, 2016