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Felt unsafe. People hanging around outside all night. Halls smelled bad. Do not take your family here. I actually left and got a room at another hotel.
Room was in need of major repairs. Just one bar of soap. For $120 per night, I expected more. I reserved a non smoking room but they didn’t have one.
There was people smoking in front of entrance, suppose to be 25 feet away. Need some comfortable chairs in the room. No towels in the room. Staff brought me damp towels. One was dirty and they had no wash cloth available. Room was clean and hotel was nice on outside. Comfortable bed and nice kitchenette.
Bring your own cooking and eating utensils including a coffee pot. Items are available for a fee. Rooms are cleaned every other week. Bed & pillows were not comfortable. I've never seen so many corners cut; 1 bar of soap, 2 bath towels, 2 wash cloths, 2 plastic cups. No hand towels or even a towel rack for them. Ok for a couple of nights. Long term, I'd bring my own pillows & need a better mattress. Elevator smells like cigarettes.
WoodSpring Suites Greenville Central I-85 places you within a mile (2 km) of Terrace Shopping Center and Gatlin Park. Each of the 121 rooms at this hotel includes a kitchen, a sitting area, and a refrigerator.
32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Other standard amenities include kitchens, sitting areas, and refrigerators. Housekeeping is available once per stay.
WoodSpring Suites Greenville Central I-85 features free WiFi in public areas, express check-out, and laundry facilities. If you drive, put free parking to good use. Friendly staff can provide front-desk service during limited hours, and also offer advice about sightseeing. This hotel also has a vending machine.
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Felt unsafe. People hanging around outside all night. Halls smelled bad. Do not take your family here. I actually left and got a room at another hotel.
Thank you for your feedback. Please know that we are working very hard to improve.
Room was in need of major repairs. Just one bar of soap. For $120 per night, I expected more. I reserved a non smoking room but they didn’t have one.
Dear Jim, I received a copy of your review, and wanted to take a moment to personally respond. Thank you for bringing your concerns to our attention. The incidents you described is unacceptable, and I sincerely apologize for your experience. We will be coaching and training our Staff to ensure this is an isolated incident. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us. O. Swain
There was people smoking in front of entrance, suppose to be 25 feet away. Need some comfortable chairs in the room. No towels in the room. Staff brought me damp towels. One was dirty and they had no wash cloth available. Room was clean and hotel was nice on outside. Comfortable bed and nice kitchenette.
Dear Guest, I received a copy of your review, and wanted to take a moment to personally respond. Thank you for bringing your concerns to our attention. The incidents you described about the towels and guests smoking in front of the building is unacceptable. I sincerely apologize for your experience. We will be coaching and training our Staff to ensure this is an isolated incident. We continually work to improve our hotel, so I appreciate you providing us with your feedback. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us. O. Swain Area Manager
Bring your own cooking and eating utensils including a coffee pot. Items are available for a fee. Rooms are cleaned every other week. Bed & pillows were not comfortable. I've never seen so many corners cut; 1 bar of soap, 2 bath towels, 2 wash cloths, 2 plastic cups. No hand towels or even a towel rack for them. Ok for a couple of nights. Long term, I'd bring my own pillows & need a better mattress. Elevator smells like cigarettes.
Dear L, I received a copy of your review, and wanted to take a moment to personally respond. Thank you for bringing your concerns to our attention. I was disheartened to read our hotel didn’t meet your expectations. I sincerely apologize the Guest Service Agent did not inform you of our amenities prior to check in. We will be coaching and training our Staff to ensure this is an isolated incident. We continually work to improve our hotel, so I appreciate you providing us with your feedback. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us. O. Swain Area Manager
Thank you for your rating