Great staff, very clean and spacious.
Liked location. Room door would not open, it was broken. Had to change rooms.
Clean
What an excellent and yet, budget friendly hotel! The place is modern, updated, eco-friendly, and sparkling. There's even Starbucks or other in-room coffee pods that are really nice, and not just typical run of the mill hotel coffee brands. The owners of this hotel are considerate of their clients, and don't just have a "flop-house" feel.
Booked based on a lot of 5 star reviews, so I thought I would give it a shot. On arrival, there was a broken glass at the front and the lobby was still closed off completely, had to stand in the heat outside to do my checkin on a super hot muggy day.
The room was not too expensive, and a 5m drive from Falls Park on the Reedy (Main St., the touristy heart of downtown), so that was nice. The room was clean and decently updated. However, despite the information in the listing, there was no continental breakfast, and no coffee in the lobby (I was told to make it myself in my room in a CLOSED AND PROBABLY MOLDY coffee pod maker). The lobby was completely walled off and the staff/owners seemed to be using it as an extra living space for themselves. I was informed that this was due to COVID restrictions, but hotels downtown apparently let people walk through their lobbies -- I witnessed this myself the night before. The staff/owners were also quite abrupt and rude and just barked things at us -- they knocked very loudly on our door at 11am THREE TIMES before I could spit out my toothpaste. When my son opened the door, a man yelled "CHECKOUT IS AT 11!" at us. (It was precisely 11am, BTW.) Then 2m later, as we were doing a once over, preparing to leave the room, the cleaning staff opened the door after a similar three quick knocks and open the door strategy. They barked "You leave?" at us. I almost told them off, but didn't. All in all, not really an authentic Greenville-hospitality stay.
Best value for the money. Don't let the outside fool you. It was modern and clean.
Friendly staff , clean property and free parking. Good for short stay.
The room was nicely refurbished, beds were a little uncomfortable. The manager was quite rude.
Our toilet was soiled upon arrival and there was soap residue on the top of the toilet. The front desk staff, Sri, was beyond rude and they had no access to cleaning products. He told me the room was "clean enough." The toilet was actually clogged but he would not hear of . We checked out early. They would not refund our money nor would the manager return my call.
Next to timmons park. Quiet. Next door to a convenience store. Close to downtown. Walking distance to entertainment
For the time period, I liked not having to use a multi-purpose lobby or an elevator, in order to minimize human contact. The service was great, the room was clean, quiet, and minimally furnished, and the bed was very comfortable. I was pleased to receive grab-and-go breakfasts too. All-in-all, this motel was a real find!
Our room was clean enough. They did not have blinds or curtains thsy would allow a bit of light in. No coffe mashine in room all though they claim they provide breakfast. So no breakfadt no coffee mashine in room. No hair dryer, only two little towels. The front desk worker is from india barely speaking english.
Urban Boutique Hotel, BW Signature Collection places you next to Timmons Park and within a 10-minute walk of Arthur Black Park. This 47-room motel has conveniences like free breakfast, free in-room WiFi, and free self parking.
Start your day off right with a free on-the-go breakfast, served each morning from 6:00 AM to 9:00 AM. Order from room service to satisfy your hunger without leaving your room, or make new friends over drinks at the bar/lounge.
Guests can expect free WiFi and 43-inch TVs with satellite channels. Bathrooms offer hydromassage showers, hair dryers, and free toiletries. Microwaves, coffee makers, and free local calls are also standard.
Urban Boutique Hotel, BW Signature Collection offers free WiFi in public areas and a business center. If you drive, put free parking to good use. The 24-hour front desk has staff always at the ready.
Great staff, very clean and spacious.
Liked location. Room door would not open, it was broken. Had to change rooms.
Thank you for choosing to stay with us. We appreciate your business. We apologize it caused to change the room hope it all worked out for you. Thank you for your feed back.
Clean
Thank you for your stay! We appreciate your feedback!
What an excellent and yet, budget friendly hotel! The place is modern, updated, eco-friendly, and sparkling. There's even Starbucks or other in-room coffee pods that are really nice, and not just typical run of the mill hotel coffee brands. The owners of this hotel are considerate of their clients, and don't just have a "flop-house" feel.
Thank you for your kind review. We are pleased to hear you enjoyed staying with us and look forward to having you come back soon. We appreciate your business.
Booked based on a lot of 5 star reviews, so I thought I would give it a shot. On arrival, there was a broken glass at the front and the lobby was still closed off completely, had to stand in the heat outside to do my checkin on a super hot muggy day.
Thank you for staying with us. We value your feedback and suggestions, we look forward to serve you again. Due to covid we have our lobby closed for the protection of our guest and staff.Regards Team Urban Boutique Hotel.
The room was not too expensive, and a 5m drive from Falls Park on the Reedy (Main St., the touristy heart of downtown), so that was nice. The room was clean and decently updated. However, despite the information in the listing, there was no continental breakfast, and no coffee in the lobby (I was told to make it myself in my room in a CLOSED AND PROBABLY MOLDY coffee pod maker). The lobby was completely walled off and the staff/owners seemed to be using it as an extra living space for themselves. I was informed that this was due to COVID restrictions, but hotels downtown apparently let people walk through their lobbies -- I witnessed this myself the night before. The staff/owners were also quite abrupt and rude and just barked things at us -- they knocked very loudly on our door at 11am THREE TIMES before I could spit out my toothpaste. When my son opened the door, a man yelled "CHECKOUT IS AT 11!" at us. (It was precisely 11am, BTW.) Then 2m later, as we were doing a once over, preparing to leave the room, the cleaning staff opened the door after a similar three quick knocks and open the door strategy. They barked "You leave?" at us. I almost told them off, but didn't. All in all, not really an authentic Greenville-hospitality stay.
Thank you for staying with us. We value your feedback and suggestions, we look forward to serve you again.
Best value for the money. Don't let the outside fool you. It was modern and clean.
Thank you for staying with us. We value your feedback and suggestions, we look forward to serve you again. Regards Team Urban Boutique Hotel.
Friendly staff , clean property and free parking. Good for short stay.
Thank you for choosing to stay with us. We were happy to serve you. Hope to see you again. Team Urban Boutique Hotel
Thank you so much.