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Recent guest reviews

Great staff, very clean and spacious.

Liked location. Room door would not open, it was broken. Had to change rooms.

Clean

What an excellent and yet, budget friendly hotel! The place is modern, updated, eco-friendly, and sparkling. There's even Starbucks or other in-room coffee pods that are really nice, and not just typical run of the mill hotel coffee brands. The owners of this hotel are considerate of their clients, and don't just have a "flop-house" feel.

Booked based on a lot of 5 star reviews, so I thought I would give it a shot. On arrival, there was a broken glass at the front and the lobby was still closed off completely, had to stand in the heat outside to do my checkin on a super hot muggy day.

The room was not too expensive, and a 5m drive from Falls Park on the Reedy (Main St., the touristy heart of downtown), so that was nice. The room was clean and decently updated. However, despite the information in the listing, there was no continental breakfast, and no coffee in the lobby (I was told to make it myself in my room in a CLOSED AND PROBABLY MOLDY coffee pod maker). The lobby was completely walled off and the staff/owners seemed to be using it as an extra living space for themselves. I was informed that this was due to COVID restrictions, but hotels downtown apparently let people walk through their lobbies -- I witnessed this myself the night before. The staff/owners were also quite abrupt and rude and just barked things at us -- they knocked very loudly on our door at 11am THREE TIMES before I could spit out my toothpaste. When my son opened the door, a man yelled "CHECKOUT IS AT 11!" at us. (It was precisely 11am, BTW.) Then 2m later, as we were doing a once over, preparing to leave the room, the cleaning staff opened the door after a similar three quick knocks and open the door strategy. They barked "You leave?" at us. I almost told them off, but didn't. All in all, not really an authentic Greenville-hospitality stay.

Best value for the money. Don't let the outside fool you. It was modern and clean.

Friendly staff , clean property and free parking. Good for short stay.

The room was nicely refurbished, beds were a little uncomfortable. The manager was quite rude.

Our toilet was soiled upon arrival and there was soap residue on the top of the toilet. The front desk staff, Sri, was beyond rude and they had no access to cleaning products. He told me the room was "clean enough." The toilet was actually clogged but he would not hear of . We checked out early. They would not refund our money nor would the manager return my call.

Next to timmons park. Quiet. Next door to a convenience store. Close to downtown. Walking distance to entertainment

For the time period, I liked not having to use a multi-purpose lobby or an elevator, in order to minimize human contact. The service was great, the room was clean, quiet, and minimally furnished, and the bed was very comfortable. I was pleased to receive grab-and-go breakfasts too. All-in-all, this motel was a real find!

Our room was clean enough. They did not have blinds or curtains thsy would allow a bit of light in. No coffe mashine in room all though they claim they provide breakfast. So no breakfadt no coffee mashine in room. No hair dryer, only two little towels. The front desk worker is from india barely speaking english.

Wade Hampton Blvd Greenville SC

Hotel highlights

  • Free on-the-go breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Bar/lounge

Urban Boutique Hotel, BW Signature Collection places you next to Timmons Park and within a 10-minute walk of Arthur Black Park. This 47-room motel has conveniences like free breakfast, free in-room WiFi, and free self parking.


Dining

Start your day off right with a free on-the-go breakfast, served each morning from 6:00 AM to 9:00 AM. Order from room service to satisfy your hunger without leaving your room, or make new friends over drinks at the bar/lounge.


Rooms

Guests can expect free WiFi and 43-inch TVs with satellite channels. Bathrooms offer hydromassage showers, hair dryers, and free toiletries. Microwaves, coffee makers, and free local calls are also standard.


Property features

Urban Boutique Hotel, BW Signature Collection offers free WiFi in public areas and a business center. If you drive, put free parking to good use. The 24-hour front desk has staff always at the ready.

Room options

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

2 Double Beds | Sleeps 4

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

1 King Bed | Sleeps 2

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

2 Double Beds | Sleeps 4

Standard Room, 1 King Bed, Accessible, Non Smoking

1 King Bed | Sleeps 2

Guest reviews for Urban Boutique Hotel, BW Signature Collection

Everyone (5) Family (9)
5
Family Family with small children

Great staff, very clean and spacious.

By on Nov 28, 2022

Review comment responded on Nov 29, 2022

Thank you so much.

3
Everyone

By on Jul 12, 2022

4
Family

Liked location. Room door would not open, it was broken. Had to change rooms.

By on May 5, 2022

Review comment responded on May 9, 2022

Thank you for choosing to stay with us. We appreciate your business. We apologize it caused to change the room hope it all worked out for you. Thank you for your feed back.

2
Everyone

By on Apr 23, 2022

4
Business Business

Clean

By on Nov 22, 2021

Review comment responded on Nov 22, 2021

Thank you for your stay! We appreciate your feedback!

5
Business Business

What an excellent and yet, budget friendly hotel! The place is modern, updated, eco-friendly, and sparkling. There's even Starbucks or other in-room coffee pods that are really nice, and not just typical run of the mill hotel coffee brands. The owners of this hotel are considerate of their clients, and don't just have a "flop-house" feel.

By on Oct 31, 2021

Review comment responded on Nov 1, 2021

Thank you for your kind review. We are pleased to hear you enjoyed staying with us and look forward to having you come back soon. We appreciate your business.

3
Everyone

Booked based on a lot of 5 star reviews, so I thought I would give it a shot. On arrival, there was a broken glass at the front and the lobby was still closed off completely, had to stand in the heat outside to do my checkin on a super hot muggy day.

By on Jun 24, 2021

Review comment responded on Jun 30, 2021

Thank you for staying with us. We value your feedback and suggestions, we look forward to serve you again. Due to covid we have our lobby closed for the protection of our guest and staff.Regards Team Urban Boutique Hotel.

3
Family

The room was not too expensive, and a 5m drive from Falls Park on the Reedy (Main St., the touristy heart of downtown), so that was nice. The room was clean and decently updated. However, despite the information in the listing, there was no continental breakfast, and no coffee in the lobby (I was told to make it myself in my room in a CLOSED AND PROBABLY MOLDY coffee pod maker). The lobby was completely walled off and the staff/owners seemed to be using it as an extra living space for themselves. I was informed that this was due to COVID restrictions, but hotels downtown apparently let people walk through their lobbies -- I witnessed this myself the night before. The staff/owners were also quite abrupt and rude and just barked things at us -- they knocked very loudly on our door at 11am THREE TIMES before I could spit out my toothpaste. When my son opened the door, a man yelled "CHECKOUT IS AT 11!" at us. (It was precisely 11am, BTW.) Then 2m later, as we were doing a once over, preparing to leave the room, the cleaning staff opened the door after a similar three quick knocks and open the door strategy. They barked "You leave?" at us. I almost told them off, but didn't. All in all, not really an authentic Greenville-hospitality stay.

By on Jun 20, 2021

Review comment responded on Jun 21, 2021

Thank you for staying with us. We value your feedback and suggestions, we look forward to serve you again.

4
Family

Best value for the money. Don't let the outside fool you. It was modern and clean.

By on Jun 5, 2021

Review comment responded on Jun 6, 2021

Thank you for staying with us. We value your feedback and suggestions, we look forward to serve you again. Regards Team Urban Boutique Hotel.

5
Business Business

Friendly staff , clean property and free parking. Good for short stay.

By on May 8, 2021

Review comment responded on May 11, 2021

Thank you for choosing to stay with us. We were happy to serve you. Hope to see you again. Team Urban Boutique Hotel

Urban Boutique Hotel, BW Signature Collection

536 Wade Hampton Blvd, Greenville, SC 29609
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