I made a reservation about 2pm and when I got to the hotel, they had no reservation. I was given the 800 number and called Expedia, and somehow they did not forward my reservation, but eventually did. I am not sure what price I paid. I had the confirmation on my phone, but it just did not get forwarded. After about 20 minutes, I was able to check in. The room is very clean, well appointed with confortable beds, especially after a 12 hour drive day.