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Parador De Granada

4.0 out of 5.0

Recent guest reviews

Summary: After months of planning our babymoon in Spain, we showed up at the Parador Granada only to find out they had cancelled our Alhambra tour and tickets were now sold out. While the desk staff were incredibly apologetic and sympathetic, the manager (Diego) was rude, bordering on insulting. Longer version (so others don’t have the same problems): We chose the Parador because of its prime location to the Alhambra - it is literally right on site and you can walk to all the main attractions there. It was an expensive splurge for us but for one night to be that close to a historical site we were excited to see, it seemed worth it. We knew that tickets to the Alhambra sell out quickly, so months before the trip, I emailed the hotel to confirm that we could get tickets for a tour. They wouldn’t book us tickets til we booked a room, so I booked both a refundable room and tickets over email with them and received a confirmation including both the tour time and the date. However, shortly thereafter I found a significantly cheaper prepay rate online (almost 30% off, which for a place this pricey is not insignificant). So I emailed them to see if we could convert to the better rate, literally asking the following: Is it possible to convert our reservation to that rate? Now that we have tickets booked for the Alhambra we don't mind paying in advance. They refused and told us we would have to cancel our current room and rebook. So I booked a room online and then emailed them to let them know. They then cancelled our original hotel room. What they declined to mention is that they also cancelled our Alhambra tickets as well. Now perhaps this would be excusable if I hadn’t mentioned explicitly multiple times during the exchange that the only reason we were coming to Granada was the Alhambra and if we couldn’t get tickets we would go elsewhere. Then again, maybe there are people that book super pricey rooms at a hotel ON PALACE GROUNDS and then say, “eh, I guess we’ll skip it?” Apparently to the hotel staff, we were those people. So after tons of careful planning, we find ourselves at the front desk being told that no, seeing one of the premier historical attractions of Spain is not an option for us. Maybe we could just extend our stay 3 days? Because you know, transcontinental airplane tickets aren’t expensive and we totally don’t have full time jobs that actually cut into our travel time. To hotel staff’s credit, particularly Nestor, they were sympathetic (maybe the fact that I was almost in tears was helpful?). They made several calls, upgraded us to a slightly nicer room and promised to get right back on it the next morning. Nestor also let us know when the manager would be in. It was the best they could do, but still it was pretty crushing to discover that we’d flown across the Atlantic Ocean to be deprived of an experience we had planned our whole trip around. The next morning dawns and the staff manage to finagle us two afternoon tour tickets. Bravo. It throws off our entire afternoon schedule and is kind of a logistical pain, but at least we’re getting what we came for. We’re still pretty pissed though - the uncertainty ruined what should have been a relaxing night and screwed up our other plans. And it all could have been avoided if the staff had looked at my original emails and said, “hey do you still want those Alhambra tour tickets that you’ve been obsessively emailing us about on a daily basis? Or should we just cancel them?” So my husband goes to talk to the manager to see if there’s anything they can do to set this right. He brings the chain of emails that clearly lays out what happened and being a polite Midwesterner just wants to have a reasonable conversation about how we can handle this- maybe a discount on our room or tickets or a comped meal - nothing crazy. And Diego, the hotel manager, rises spectacularly to the situation, letting him know that this is completely our fault, we are way out of line, and no, he will not review the written record of events. To cap it off, he then walks off to his office and slams the door before my husband can even reply. So in short, we ended up paying full price for a stressful 24 hours that should have been completely avoidable. So if you’re looking for tickets to the Alhambra and a hotel within walking distance of the site, plus or minus some awful customer service, may I suggest the Hotel America, where the breakfast is much better? Or perhaps one of the hotels just outside the complex? All of them are priced more reasonably and while I can’t vouch for their management, it can’t get much worse than Diego.

This hotel is located within the Alhambra itself in buildings previously housing a convent. The whole place has been fully refurbished and looks great. The rooms are modern, clean, and comfortable. The staff is very helpful and friendly. Buffet breakfast is available in the Hotel restaurant and offers a good variety of options. Free internet is available even though a little slow. What sets this hotel apart is clearly the unique location, within easy walking distance of all must see places. I would recommend at least a two nights stay dedicated to the Alhambra.

We stayed here on our 50 wedding anniversary tour of Paradores in Andalusia. This Paradore has it all! Easy access with guarded car parking. Our room was 110 easy access from reception and also to the restaurant. We wanted to stay here as the highlight of our trip, being in the Alhambra complex. The rooms, switches for the lights are all high tech and the shower........ It was like a tardis. I enjoyed it so much I had to shower morning and night. The bed was Tempur mattress very comfy. To get into the city the taxi rank is around the corner. The cost down is around €6 and return up to €8. A special big thank you goes to Celia and Juan Antonio on the front desk who, if it was not for them we would not have got our tickets to visit the Royal Palace and Generalife. All the staff are very helpful but as I said the SPECIAL thank you goes to Celia and Juan Antonio. Stay here and you will love it.

One night stay after visiting Al Hambra it was very nice to be able to stay in the Castle and have a really nice comfortable room with a view of the Summer Castle. Staff were all pleasant and helpful. Breakfast was delicious. Dinner in town allowed us to look across the valley at the Castle.

It´s a unique place with undescrible experiences when walking around Alhambra places in the evening after gates are closed. Friendly staff with german language abilties and good ideas for spending your time in Granada since old doewntown is only a few minutes by foot away. Superb and worth the rates !

Would happily stay here again, we felt it was good value for the money. Historic building, fabulous location, beautiful views, helpful staff, good food, cozy rooms, lovely outside areas to relax. Great place!

Parador is excellent. Great location just outside Alhambra. Nice rooms (superior). Had breakfast included. Excellent restaurant. Friendly service. Great views. Reasonable walk into town. Reception very helpful. Highly recommend!!

Right within the Alhambra walls and a short walk to the Alhambra entrance. A former monastery and castle, and really beautiful. Our 2 rooms were decent sized and had gorgeous views of snow-capped mountains, city of Granada, and the Summer Palace. Restaurant is fine. Easy taxi ride (or vigorous walk) to city center. Beautiful public terraces and lounging rooms. Staff is efficient and friendly. Small parking area. No elevator to 3rd floor but they will carry luggage. Great bathrooms. Came in February and it was chilly but the air was fragrant and clear. Very sunny & gorgeous sunsets. Not a super high-end luxury hotel, but really a once-in-a-lifetime place.

This is a lovely hotel and though not inexpensive it’s location allows you to drive up right to the entrance to the Alhambra so touring is easy. The hotel arranged for us to join a guided tour and though I think they marked it up it was worth it. The breakfast buffet was excellent though we found the restaurant for dinner to be very over rated but convenience worked

Just being able to walk around the gardens and have a view of the palaces at night is a special treat! Add to that a large and comfortable room with an unparalleled view, a courteous staff and fascinating historic building, and you've got a recipe for a magical visit to the Alhambra!

Real De La Alhambra S/n Granada Granada

Hotel highlights

  • Walking distance to Alhambra and Generalife
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Located in Central District, Parador De Granada is adjacent to Alhambra and within a 10-minute walk of other popular attractions like Generalife. This 40-room, 4-star hotel welcomes guests with a restaurant, free in-room WiFi, and free self parking. Also close to this Granada hotel are Plaza Nueva and Granada Cathedral.


Dining

You can enjoy a drink at the bar/lounge or visit the onsite restaurant for a bite to eat. Satisfy your hunger from the comfort of your room with room service. Buffet breakfast is offered for a fee each morning from 8:00 AM to 11:00 AM.


Rooms

All 40 air-conditioned rooms provide minibars, coffee makers, and free weekday newspapers. Flat-screen TVs come with digital channels, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and bathrooms offer jetted tubs, hair dryers, and free toiletries. Other standard amenities include free bottled water, safes, and ironing boards.


Property features

Guests of Parador De Granada enjoy free WiFi in public areas, a meeting room, and a terrace. You can put free parking to good use if you drive. Staff members can answer questions about accommodations, and also provide tour or ticket assistance. This historic hotel also has a garden.

Reviews from Trip Advisor

Trip Advisor aggregated rating

82.0% of guests recommend this hotel

Total of 1449 reviews