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Hotel Parque Tropical

4.0 out of 5.0

Recent guest reviews

The nature in that hotel is the soul, the Buddha place is super nice for yoga and meditation ;) For sure i wanna come back. Stuff lovely, food exelent, stuff amaizng. I give 5 star to that hotel and my note will be 100% satisficted

Absolutely fabulous , travelled as a couple for a week over Christmas for my birthday. The place was decorated fantastically especially the entrance. All the staff helpful and polite and the place is spotlessly clean. The food was lovely again especially the Christmas dinner in the evening. Be mindful that the hotel caters in the main for German tourists and that they expect a higher standard and they can be a tad arrogant, and after living and working in Germany for over 20 years I can say that But this hotel is fantastic and even the locals like this place Thanks for my birthday cake on Christmas morning by the way, set me up for the day. Would we visit again , without doubt yes and don't worry about half board the prices for drinks etc are OK for the generous measures, you won't be disappointed

My wife and I stayed here for 1 week in November. The hotel was excellent. The room was good. The hotel grounds were lovely. The location is good and quite central. It is no more than a 5 minute walk to the walkway that extends from San Augustin to Playa Del Ingles. The food and its quality was very good. It was frequented by older people and was a quite place to stay. What makes this place is the staff. They are so friendly and welcoming especially in the restaurant. We will stay here again. The only blemish was on departure. I paid for my drinks bill and always ask for it to be billed in the local currency. The lady on Reception failed to do this but rather processed it in sterling which is financially beneficial to the hotel. I questioned this immediately and the receptionist played dumb. It was obvious to me what she'd done and she knew it too but pretended not to understand what I was saying. This was a joke and she knew it too. It was poor by her and the hotel. Its a shame as it left a bad memory in our minds about the hotel.. It simply should never have happened. So beware on departure unless you want to be charged in sterling rather than local currency.

Everything about this hotel is first class. Food, cleanliness, staff, location and rooms are perfect. The staff are so well trained and welcoming and we will definitely return next year. For lots of reasons this is one of the best hotels I have ever stayed in, many thanks to you all.

Our second stay just reconfirmed that this is a great hotel. The location is so peaceful and tranquil. The grounds are beautifully maintained and the staff take great pride in the cleanliness and appearance. We only were on bed and breakfast so I cannot comment on the restaurant other than to say that breakfast was highly enjoyable with a great range of food. We will be back- hopefully soon!!

Amazing hotel, location, staff, rooms, food all were fantastic. Meals were buffet style with something to suit everyone's tastes, all the food was fresh and some prepared while you waited, was truly exceptional. The guests were mostly ( if not all) German and the food on offer reflected this, especially breakfast, breads, meats, cakes etc but with the choice of cereals, fruit, yoghurts and cooked breakfast ensured you over indulged! What you see on their website is what you get.. and more. The rooms are charming With lovely balconies and are cleaned every day to a high standard. Not sure if they all have air con but both rooms I saw did. Only one very small negative I can mention is the lack of a kettle in the room, but that's only because I drink lots of coffee. Everything you buy within the hotel can be put on your room by your room key card, prices within the hotel are very reasonable, worth keeping the receipts in a safe place just to keep a tally on your final bill, cash is accepted when buying food or drinks but so much easier by the card system. Entertainment is on every night, some better than others but all good, even had a Mexican night with the trio serenading us all During the meal. Worth requesting a room with a garden/ pool view as there are rooms overlooking the main road which is noisy and not at all pretty. We were given one of the road views rooms on arrival but quickly moved us after a simple request on arrival. Pool area is lovely and relaxing with very comfortable sun beds. The area is extremely well maintained, so clean. Staff are amazingly helpful and courteous at all times. If I ever return to Gran Canaria it will be to this hotel. Not sure I want to tell and share how fabulous this hotel is as it may become to difficult to book. Highly recommend.

Outstanding Hotel My partner and I have recently returned from a fantastic break in this wonderful hotel. It has a unique, friendly family atmosphere where all staff go out of their way to make your holiday special and unforgettable. The food is well prepared and cooked to a high standard with a huge variety of cuisine on offer. Rooms are spacious and comfortable. The pool is well maintained. There is also a sun lounge offering guests a little more space and privacy. It is located approximately 3 minutes from the beach and a brisk 10 minute walk to the main resort. The tropical gardens also allow guests the opportunity to relax and enjoy the ambience of their surroundings. This is a special hotel with high standards and we will have no hesitation in recommending this hotel and will definitely be returning in the future.

In the center of the caotic Playa del Ingles you can find this really "hidden jewel" hotel. Maybe not very modern and cool but perfect place were find tranquillity and relax. Not big, not crowdy, really a human scale hotel with everything to spend a very nice holiday. Staff very professional and friendy, you will feel like at home. Impressive and well maintained interior garden. Nice swimming pool.

My husband and myself stayed in this hotel for 9 nights earlier this month ,the hotel grounds were supurbe the staff all very polite the hotel food was excellent.We asked for a room with a pool view on arrival and the management did everything they could to move us they were excellent.The pool area was spotless everyday.Cant really fault the hotel and staff at all ,will certainley be going back.

I am currently staying in this hotel with my teenage daughter on a 2 week holiday. From the moment we arrived it has been absolutely amazing. Upon arriving at reception we were dealt with in a professional and friendly manner, the porter then took our luggage and guided us directly to our room which I think is a lovely gesture. Our room is cleaned and fresh towels etc given daily and the chamber maid is also very friendly and professional. Cannot fault this in any way. Breakfast buffet is wonderful! Everything you could hope for. The staff in the restaurant are,without doubt, the nicest, most welcoming, professional staff I have ever come across (and i was a manager in a 5 star hotel in Scotland). A few have a wee joke in the morning which, i think, starts the day off in a wonderful way. The food is fabulous and chefs are on hand if you have any questions or requests. Food and staff at the pool bar are helpful and friendly and make the best iced coffee I have ever had ! And cocktails, of course! The hotel itself is situated in the most gorgeous and tranquil gardens, with waterfalls, fountains, a small pond and the nicest flowers and plants all around you. The pool is great with plenty of sun loungers for all .Right on the beach and only a few minutes walk to bars and restaurants etc. I do not have 1 bad thing to say about this hotel. It's the best I have ever stayed in and that is mostly due to the staff and the attention to detail in every department. The staff are an absolute credit to this hotel. They are all impeccably turned out and every single one of them smiles and says hello as they pass by. They genuinely seem to really care and want you to have the best holiday you can. That goes for the management too, who have this hotel running like clockwork and are on hand at all times, making sure everyone is happy. We will definitely be returning. It's amazing. Thank you for all your hard work. I highly recommend this hotel.

Avenida de Italia, 1 San Bartolome de Tirajana Gran Canaria

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in public areas
  • Onsite dining
  • Outdoor pool

Located in Playa del Ingles, Hotel Parque Tropical is a leisurely stroll from sights such as Las Burras Beach and El Salvador Ecumenical Temple. This 220-room, 4-star hotel welcomes guests with conveniences like free breakfast, a restaurant, and an outdoor pool. On the boardwalk, the hotel is also close to Kasbah Shopping Center and Yumbo Shopping Center.


Free buffet breakfast is included with your stay. The onsite restaurant is a great place to grab a bite to eat, or mingle with other guests at the free manager's reception.


All 220 rooms feature furnished balconies, refrigerators, and laptop-compatible safes. Guests can expect to find 26-inch LED TVs with satellite channels. Bathrooms offer hair dryers, free toiletries, slippers, and bidets. Desks are also available.

Property features

At Hotel Parque Tropical, guests enjoy features like an outdoor pool, a children's pool, and an outdoor tennis court. Transportation is made easy with a theme park shuttle. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this family-friendly hotel include free WiFi in public areas, 2 meeting rooms, and free newspapers.

Room options

Standard Room (2 adults + 2 children)

Full 1 | Twin 2 | Sleeps 4

Double Room Single Use

Twin 2 | Sleeps 1

Double Room (1 Adult + 1 child)

Twin 2 | Sleeps 2

Standard Double Room (2 adults + 1 child)

Full 1 | Twin 3 | Sleeps 3

Reviews from Trip Advisor

Trip Advisor aggregated rating

88% of guests recommend this hotel

Total of 473 reviews