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H10 Playa Meloneras Palace

5.0 out of 5.0

Recent guest reviews

This was, I think, the best hotel we have stayed in. The hotel itself is really clean and lovely (very big, but we never got lost), the staff are really helpful and friendly - definitely service with a smile, from the gardeners to the reception staff, and everyone in between. The drinks when we arrived, and the daily chocolates in our room made us feel very special and pampered - just what we needed! Thank you to all the staff at the H10 - we will return when we can.

I write this on our last full day. We booked all inclusive with jet 2. If you want inclusive plus, not much beyond what we get then try to sin holidays as I think it costs about the same. The hotel complex is gaudi esq in parts of its design. Reasonably modern main building just 3 mins from the beach. Towels are available every day. Our room is a good size, but I suggest that you ask for a high floor if you want a view. Room is clean and well managed with a very good sized balcony. Beds are put together twins, we prefer a double. His n hers sinks a fridge, TV with UK channels and a safe, no extra charge. AI does not include the pre stocked fridge save for water. Facilities are as per brochures. I found the AI deal good enough with lots of quality drinks included. Tanqueray and bulldog gin features in AI, do not bad. Single malts extra, most beers included although we did not bother that much. Lots of nice cocktails and liqueurs were also available. Food is always buffet style and is actually quite nice with specific specials everyday. Better quality than the norm for AI. Pool and sun beds are plentiful, no need for the midnight trip which I hate and refuse to do. You will always find enough to use. Two main pools, one infinity and the other for sports and stuff. The infinity pool is a chill out area, much quieter. Double sun beds are interesting too! The entertainment is not so good but that's not why we holiday. A trip into Maspalomas by taxi is about 5 euro. The central shopping area is a dump, not our scene but there are good restaurants to be found, Novo was excellent. Would not return but only because we like to explore new places. I hope you enjoy here as much as we, as a family of four in two rooms did. Negatives, none than already described. We got what we paid for.

We stayed here in July for 2 weeks, food nice but was mostly the same everyday, rooms spacious but could do with a little spruce up, the pool area is great, we loved the Day Beds! Entertainment was good exempt for one night when an iron ring nearly hit me, Miriam and Alexandro (?) were very nice and helpful. This Hotel is very big and is quite confusing. After a big flight delay, we were quickly checked in and in our rooms, one room was upgraded to Privalige, The privilege room was better and had a nicer view, the Privalige Lounge was nice and quiet. Staff were good in general but a couple of staff at the pool bar were quite rude. Our cleaner Deliah was very nice and did a good job of our room, every night we came back to lovely chocolate truffles. I would like to thank all the staff for a very good stay!

The transfer time to this hotel is 1hour. We spent two weeks in Gran Canaria in early July and as older travelers in our late sixty's our stay at the H10 Playa Melonaras Palace hotel was perfect in every way from beginning to end this was a fantastic holiday. The greeting at reception was great with welcoming drinks and nothing to much trouble. The room was clean and spacious with nice deco a free fridge and safe and a large veranda with both sea and garden view the bed was comfortable, linen changed every two days and towels changed as required. The food was fantastic with a wide choice served in a large comfortable restaurant with plenty of staff that where helpful and courteous.There is also a -la-carte restaurant available through the booking system. There are two pool areas, a family area with three pools and a baby pool and one for adults only with a infinity pool,sun beds are in abundance with quite a few of the soft mattress type at the family pool area. there are pool bars at both pool areas with snacks available. The spa area is the best we have experienced with a pool with various water falls ,hot tub, jacuzzi, sauna, steam room, ice shower, power shower massage booths and a fantastic gymnasium . The entertainment is good with a good variety of acts. There is a rear exit to the hotel leading to a shopping area and a coastal path leading to a larger shopping area with restaurants, bars,supermarkets and a lighthouse. All in all a fantastic holiday.

Hubby, the kids and I stayed here for the weekend. It was a lovely hotel and we really enjoyed our stay and I think that was mainly down to the hotel. The food at the Restaurant was delicious, especially seeing as I could only eat the fish and veg, but prawns were in abundance which was great! Hubby and the kids found it more difficult, as being Muslim and also allergic to seafood, they could only eat vegetarian options but nevertheless they still did have a good few choices available such as margerita pizza and even halal chicken wings. They brought us out the packaging to show us! I was very nervous to use the pools as being a covering Muslim woman I chose to wear the burqini, but apart from the odd few initial stares from other tourists it was fine!!! I felt very welcomed and at ease with the way I chose to dress especially as I was the only covering Muslim there but didn't feel outcast at the slightest. There was a Chinese shop in San Fernando that sold all these goodies you would seek for on eBay so it was absolute heaven for an artsy, craft person like me!! We ate in Merhaba (also a halal restaurant) in San Fernando and the food was delicious! Lindor chocolates were constantly stocked in the room and extras were left for my son who loves eating them. All in all a very great experience at a great hotel, and a bonus that halal chicken was available! One for the Muslims - thumbs up.

Pros Stayed end of July for 10 nts. We paid for a taxi transfer outside airport- around €45 (so €90 return). Takes around 20 min. First impressions are WOW! Beautiful. We arrived at midday, given a glass of sparkling wine and then told to go for lunch until room was ready. Room didn't disappoint. Sixth floor- sea and pool view. The comfiest beds ever! Even the sofa bed. Fab air con. Food / drink- cannot fault. Beautiful. Most branded drinks included in all inclusive. We were tempted to go Privilege but so glad we didn't. We sat on the Balinese beds everyday, even getting up at 10! Privilege have a roped off area which overlooks the golf course where as the Ines we sat in overlooked the sea? Pools were lovely. Entertainment at nt was ok. We spent most nts out at pool chill out bar. The saxophonist was amazing!!! Spa and gym excellent. Spotlessly clean! Never seen so many cleaners in the morning!! Cons Service- one serving behind pool bar. All the staff were fantastic and rushed off their feet. They just need 2 or 3 serving to avoid the long queues. Atmosphere- (this is just opinion)very chilled out and lovely but we just prefer to have some music around the pool. Only played music when it was aqua aerobics. Location- photos look like you are in the beach but you have to cross a road and walk through a desolate shopping centre to get to the beach. A la carte- (gaudi)there is only this restaurant here apart from buffet and pool bar. At other five star( and 4 star) resorts you have the opportunity to eat at these restaurants free at least once during stay, but they just offered 50% discount. We decided to eat in a steak house near lopesan hotel instead which was amazing. Overall, met some lovely people and had such a relaxing holiday. Would recommend hiring a bike. Really cheap(even at hotel) My daughter (14) enjoyed it but not a lot for teens to do. She also said wifi was hit and miss. I would return to this hotel purely for the not setting alarms to get a sun bed!! The lifeguard patrols the area before 10 and removes towels. Plus the weather was stunning!! Hot but a light breeze in evenings. Perfect!! A lovely stay, thank you

Friendly staff, excellent facilities, good location, great food. Stayed here all inclusive, the selection was good in the buffet restaurant. Most drinks are included including some very nice cocktails. Despite the lack of usual wristbands ordering drinks and food was quick and easy, with the staff very friendly and happy to help. Tennis court was in great condition and easy to book. Pool areas had plenty of sunbeds at all times during the day - so the no reserving policy is not a problem. Evening entertain was good especially "The old school band" and "kind of Magic" (Queen tribute). Local beach is ok but a 20 min walk along the promenade gets you to Maspalomas dunes which is better. Hotel is large but despite this seems quiet and more chilled out than some I have visited...daytime activities like Zumba, Aqua-gym, football etc are provided but this is not a "holiday club" hotel which makes it at least seem less busy. Look forward to visiting again...albeit it seems not to be on TUI UK for next year...so will have to book direct!

My first recommendation would be to join the H10 Privilege Club and book direct on the hotel's website. You receive 5% off your booking and then, if you book Privilege rooms all-inclusive, you will not be disappointed! As a Privilege customer there is a designated area at the pool where there are huge, comfortable daybeds with waitress service for drinks (also we had no problem getting a bed whatever time we arrived poolside), use of the Privilege Lounge - lovely for drinks and snacks to cool off at the end of the day, use of the Despacio Spa (wonderful!), and the chance to eat A La Carte in the Gaudi restaurant every day for breakfast and dinner. The food in the Gaudi is first class along with the service - a special mention to the lovely Nicoletta who oversees it all and booked our table for us every evening and welcomed us like good friends. Luisa, our waitress at breakfast, was also so friendly greeting us with her warm smile every morning. We found the service and staff throughout the hotel to be impeccable. We liked the poolside restaurant best for lunch - again amazing food and Privilege allowed us the choice of everything on the menu. We spent 9 nights at H10 with our 2 sons in 2 Privilege Superior rooms next to each other as requested. We were on the 7th floor with amazing sea views. The rooms were cleaned every day with fresh pool towels left for us. Beds were later turned down and chocolates placed there. The hotel is big but doesn't feel it. It has a lovely relaxed vibe and never felt too busy. The outside bar and terrace is the perfect spot for cocktails as the sun sets - also our preferred spot after dinner for a drink and chat with people we'd met. The location is lovely. A promenade runs the length of the beach opposite the hotel right along to the start of the Maspolomas dunes - perfect for an early morning walk or run. We hired bikes one morning and were out for a couple of hours exploring the area. We had the most amazing holiday and highly recommend this hotel. We would love to return - and the sooner the better! 😃

Our family of four really enjoyed our 1 week all inclusive stay. The hotel is spotless and our rooms were cleaned on a daily basis and all the staff were very friendly. The food from breakfast, lunch and dinner was excellent with meat/fish/chicken cooked to order from the grill and/or wide range of hot/cold buffet offerings, although some peak time waiting. Great selection of bars all serving high quality brand spirits/beers and cocktails with excellent waiter service. The entertainment started at 10pm each evening and was enjoyable especially the live bands. We found sun beds/chairs each day without too much problem although the sun loungers (with mattress) were usually reserved before 09.00 even though this was supposedly not permitted, the hotel perhaps need to patrol this rule more vigilantly. The pools were lovely especially the infinity area that was segregated for adults. We made great use of the all inclusive package that included free use of the excellent spa and steam rooms plus tennis facilities. In summary absolutely no complaints on our stay and only 3 euros taxi to the town centre or 6 euros to playa des ingles if you want to visit other areas. Indeed, you begin to appreciate the value of the hotel all inclusive when you have a drink elsewhere where on average 4 alcoholic drinks will cost 25 euros where in the hotel you get branded long drinks for 'free'.. We certainly enjoyed our time and would recommend it, lovely climate also.

My best friend and I stayed at the hotel to celebrate our birthdays. The hotel was stunning in appearance and the location was ideal as it was fairly close to the airport, beach, the water park and the zoo. We decided to go all inclusive and it was definitely the best option; our breakfast, lunch and dinner was included, as was our alcohol, plus we got to eat the snacks from the poolside bar. We assumed that there would only be certain drinks which fell under the 'all inclusive menu' but we were pleasantly surprised, Nearly everything on the menu was included, apart from champagne and expensive cognacs. My best friend and I worked our way through the entire cocktail menu during our week stay! The restaurant had a wide range of food, which changed every day; and it tasted amazing. I enjoyed the buffet style food, as it meant I could eat as little or as much as I wanted. There was an adult only area directly outside our bedroom window. We used the space on our first day but by the second day the pool had been drained and building work had commenced. It was highly frustrating as it meant we had to used the family pool which was noisy and the building work woke us up some mornings. Taxis frequently stopped outside the hotel and were not too expensive, which was handy. The hotel was also located near the bus routes to the water park and zoo etc; and walking distance to the camel riding and the beach. If I return to Gran Canaria I will definitely stay in the same hotel as I would rate it 9/10. The only negative was the pool being out of use, which I hope wouldn't be the case during future visits.

Calle Mar Caspio, 5 San Bartolome de Tirajana Gran Canaria

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Located in Meloneras, H10 Playa Meloneras Palace is adjacent to Meloneras Beach and within a mile (2 km) of Maspalomas Lighthouse. This 374-room, 5-star hotel welcomes business and leisure travelers with 3 outdoor pools, a full-service spa, and 3 restaurants. Also nearby are La Charca Lagoon and Maspalomas Golf Course.


Dining

Free buffet breakfast is included with your stay and awaits you each morning from 7 AM to 11 AM. Enjoy a drink at the bar or relish the international cuisine at Tamadaba, one of 3 onsite restaurants, which serves breakfast, lunch, and dinner. Savor a meal from the comfort of your room with 24-hour room service.


Rooms

H10 Playa Meloneras Palace's 374 air-conditioned rooms provide balconies, minibars, and safes. Guests can enjoy free WiFi and satellite TV. Bathrooms offer hair dryers, free toiletries, and bathrobes. Phones and desks are other standard amenities.


Property features

Guests of H10 Playa Meloneras Palace have access to a full-service spa, 3 outdoor pools, and a nightclub. You can take advantage of free parking, along with an airport shuttle for a fee (available 24 hours). The 24-hour front desk has staff standing by to help with dry cleaning/laundry and luggage storage. Other amenities at this luxury hotel include a children's pool, a fitness center, and an outdoor tennis court.

Room options

Double Room, Sea View

Twin 2 | Sleeps 3

Double Room Single Use

Twin 2 | Sleeps 1

Double Room Single Use, Sea View

Twin 2 | Sleeps 1

Reviews from Trip Advisor

Trip Advisor aggregated rating

81% of guests recommend this hotel

Total of 3401 reviews