The location is very good and the hotel is new however they don’t clean the rooms well and their checkout time is very early (10 am) and they’re not flexible at all if you need a bit later check out!
Best place to stay in the Gold Coast. Excellent staff, especially the concierge; they were most helpful, patient and courteous. The room was sparkling clean, comfortable and equipped with needed items. The balcony was most relaxing with an awesome view. The hotel had all the amenities you can for for an enjoyable relaxing vacation. Excellent location, steps to the beach, shopping and great food. Will definitely return and recommend to all my friends and family
Friendliest staff, excellent room, and amenities were also great.
Reception needs to be manned and needs people who are more friendly and welcoming
Peppers Soul Surfers Paradise is adjacent to popular attractions such as Surfers Paradise Beach and Cavill Avenue. This 5-star aparthotel has 199 guestrooms and offers an outdoor pool, an indoor pool, and free in-room WiFi.
Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Satisfy your hunger from the comfort of your room with room service. Buffet breakfast is offered for a fee each morning from 7:00 AM to 10:00 AM.
Each apartment is air-conditioned and features a kitchen and a balcony, and there's space to spread out with a dining area and a sitting area. A 32-inch TV is available for entertainment, and guests can stay connected with free WiFi and wired Internet. The bathroom offers hair dryers, designer toiletries, bathrobes, and slippers. Other standard amenities include a washer/dryer, an iPod dock, and a minibar.
Peppers Soul Surfers Paradise features an indoor pool, an outdoor pool, and a children's pool. Onsite parking is available, both free self and paid valet parking (AUD 25 per night)—also useful is an airport shuttle (available 24 hours) for AUD 35 per person roundtrip. The 24-hour front desk has staff standing by to help with concierge services and dry cleaning/laundry. Other amenities at this beach aparthotel include a fitness center, a spa tub, and a sauna.
The location is very good and the hotel is new however they don’t clean the rooms well and their checkout time is very early (10 am) and they’re not flexible at all if you need a bit later check out!
Best place to stay in the Gold Coast. Excellent staff, especially the concierge; they were most helpful, patient and courteous. The room was sparkling clean, comfortable and equipped with needed items. The balcony was most relaxing with an awesome view. The hotel had all the amenities you can for for an enjoyable relaxing vacation. Excellent location, steps to the beach, shopping and great food. Will definitely return and recommend to all my friends and family
Thanks for taking the time to write. So glad to hear you enjoyed your stay and we appreciate the kind feedback! We hope you have the opportunity to return again soon. Regards Chris
Friendliest staff, excellent room, and amenities were also great.
Thank you for posting your review after your recent stay at our hotel. We appreciate your honest feedback and will be sure to share it with the team to ensure we are constantly improving. Thank you & regards, Ian Charlton Front Office Manager
Reception needs to be manned and needs people who are more friendly and welcoming
Thanks for the feedback. Standard checkout time is 10:00, and late check out is subject to availability. I am sorry to hear we were unable to accommodate a late check out on this occasion. Please feel free to be in direct contact if you would like to discuss anything further. Warm Regards,