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Montego Sands Resort

4.0 star property

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Photo gallery for Montego Sands Resort

A beach with a city skyline in the background.
1 Bedroom Super Deluxe Apartment | Living room | 55-inch LCD TV with digital channels, TV, Netflix
A neatly made bed with white linens and a rolled towel, a bedside lamp, and a wooden shelf with a plant and two electronic devices.
A pool area with lounge chairs and a red umbrella, surrounded by a fence.
A corridor with a tiled floor, surrounded by lush greenery and palm trees, leading to a building with windows.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Kitchen
  • Washer
  • Dryer
  • Free WiFi

Explore the area

View in a map
21 Peerless Avenue, Mermaid Beach, QLD, 4218
  • Place, Pacific Fair Shopping Centre
    ‪7 min walk‬
  • Place, Gold Coast Convention and Exhibition Centre
    ‪14 min walk‬
  • Place, The Star Gold Coast
    ‪14 min walk‬
  • Airport, Gold Coast, QLD (OOL-Coolangatta)
    ‪25 min drive‬

Room options

View all photos for 1 Bedroom Deluxe Apartment

A modern living room with a flat-screen TV, a wooden entertainment unit, a grey sofa with red cushions, a wooden coffee table, and two windows providing natural light.

1 Bedroom Deluxe Apartment

  • Water view
  • 570 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for 2 Bedroom Deluxe Penthouse

A hotel room with two single beds, each with a grey quilt and a rolled white towel. There is a decorative wall piece above the beds and a window with blinds to the right.

2 Bedroom Deluxe Penthouse

  • Garden view
  • 925 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed, 2 Twin Beds and 1 Double Sofa Bed
  • Free WiFi

Two Bedroom Deluxe Penthouse Apartment

  • Sleeps 4
  • 2 Twin Beds, 1 Twin Sofa Bed and 1 Queen Bed
  • Free WiFi

View all photos for 2 Bedroom Super Deluxe Apartment

A room with a wooden desk, a window with curtains, a door with a poster, a painting on the wall, and a tiled floor.

2 Bedroom Super Deluxe Apartment

  • 700 sq ft
  • 2 bedrooms
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed
  • Free WiFi

Super Deluxe Two-Bedroom Apartment

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed
  • Free WiFi

Room

  • Sleeps 5
  • Free WiFi

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About the neighborhood

Gold Coast

Located in Mermaid Beach within a short walk of Pacific Fair Shopping Centre, Montego Sands Resort is within a mile (2 km) of other popular sights such as Broadbeach Beach. This 13-room, 4-star apartment building welcomes guests with 2 outdoor pools and conveniences like free in-room WiFi and free self parking.
View more Apartments in Gold CoastOpens in a new window

What's nearby

  • Kurrawa Beach - 3 min walk - 0.2 miles
  • Pacific Fair Shopping Centre - 7 min walk - 0.4 miles
  • The Oasis - 10 min walk - 0.6 miles
  • Gold Coast Convention and Exhibition Centre - 14 min walk - 0.8 miles
  • The Star Gold Coast - 14 min walk - 0.8 miles

Getting around

  • Broadbeach South Light Rail Station - 9 min walk
  • Varsity Lakes Station - 16 min drive
  • Coolangatta Airport (OOL) - 26 min drive

Restaurants

  • ‪Outback Steakhouse - ‬12 min walk
  • ‪Sumo Japanese - ‬9 min walk
  • ‪BiN 232 - ‬10 min walk
  • ‪The Beach Hotel - ‬11 min walk
  • ‪Passiontree Velvet - ‬8 min walk

About this property

Montego Sands Resort

Guests of Montego Sands Resort enjoy features like 2 outdoor pools, free WiFi in public areas, and a business center. You can put free parking to good use if you drive. Helpful staff can provide dry cleaning/laundry services, tour or ticket assistance, and luggage storage. Other amenities at this beach apartment building include a free grocery shopping service, express check-in, and express check-out.
Each apartment is individually decorated and features a kitchen and space to spread out with a dining area and a sitting area. Guests can expect to find free WiFi and a 55-inch LCD TV with digital channels and Netflix. Other standard amenities include a washer/dryer, a coffee maker, and free newspapers.
2 outdoor swimming pools are on site.

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Portobello Resort Apartments
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  • Hot tub
  • Kitchen
  • Washer
8.6 out of 10, Excellent, 226 reviews
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Property amenities

Pool/Spa

  • 2 outdoor pools
  • Heated pool

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free self parking on site

Family friendly

  • Crib: AUD 50 per stay

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Refrigerator
  • Stovetop
  • Toaster

Bedrooms

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Towels provided

Living spaces

  • Separate dining area
  • Separate sitting area

Entertainment

  • 55-inch LCD TV with premium digital channels
  • Hulu
  • Netflix
  • Streaming services

Outdoor areas

  • Barbecue grill
  • Garden
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry detergent
  • Laundry facilities
  • Washer/dryer

Work spaces

  • Business center

Comfort

  • Air conditioning
  • Ceiling fan
  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • Smoking not allowed

Services and conveniences

  • Free daily newspapers
  • Free grocery shopping service
  • Iron/ironing board
  • Luggage storage
  • Tour and ticket assistance

Things to do

  • Heated pool

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Fire extinguisher

General

  • 13 units
  • Garden
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 9:00 PM
Express check-in available

Check-out

Check-out before 10 AM
Express check-out available

Special check-in instructions

The front desk is open Monday - Friday (9 AM - 4 PM) and Saturday - Sunday (9 AM - noon)
Guests must contact the property in advance for check-in instructions and lockbox information; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, lockbox

Pets

  • This property doesn't allow pets (service animals welcome)

Children and extra beds

  • Cribs/infant beds are available for AUD 50 per stay

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: AUD 200 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Crib (infant bed) fee: AUD 50 per stay

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
  • Check-in: 2:00 PM—-9:00 PM
  • Check-out: 10 AM
Checking in and out are easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher.
  • The property is professionally cleaned.

Additional information about polices, regulations, and more:

  • No rollaway or extra beds are available.
  • Parking has height restrictions.

Property class

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Montego Sands Resort Mermaid Beach
Montego Sands Resort
Montego Sands Mermaid Beach
Montego Sands
Montego Sands Resort Apartment
Montego Sands Resort Mermaid Beach
Montego Sands Resort Apartment Mermaid Beach

Frequently asked questions

What's there to see close to Montego Sands Resort?

This apartment is situated in Mermaid Beach within a short 7-minute walk of Pacific Fair Shopping Centre and also 16 minutes on foot from Broadbeach Beach. You'll also find Surfers Paradise Beach and Cavill Avenue within a short drive.

Is there parking available at Montego Sands Resort?

Yes, self parking is offered for free at the apartment.

Does Montego Sands Resort include a casino at the property?

No, Montego Sands Resort doesn't have a casino.

Will I find an indoor pool at Montego Sands Resort?

No, this apartment doesn't have an indoor pool; however, there are 2 outdoor pools.

What do couples enjoy most about Montego Sands Resort?

Couples staying at this apartment will appreciate amenities like Hulu and a kitchen as well as 2 outdoor pools.

Does Montego Sands Resort have a hot tub?

No, but guests can enjoy a heated pool at this apartment.

Does Montego Sands Resort feature a restaurant that includes a breakfast menu?

No, Montego Sands Resort doesn't have a restaurant that serves breakfast.

Will Montego Sands Resort allow pets to stay for free?

No, pets aren't allowed at Montego Sands Resort though service animals are welcome.

Does Montego Sands Resort have connecting rooms available?

Yes, there are connecting rooms available at this apartment book for your group event or vacation.

How close is the airport from Montego Sands Resort?

The closest major airport to Montego Sands Resort is Coolangatta Airport (OOL), which is 14.4 mi away (26 minutes by car).

Are there rooms with balconies at Montego Sands Resort?

Yes, some apartments at this apartment offer a balcony where guests can enjoy garden and water views.

Montego Sands Resort Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 124 out of 276 reviews
Rating 8 - Good. 111 out of 276 reviews
Rating 6 - Okay. 30 out of 276 reviews
Rating 4 - Poor. 6 out of 276 reviews
Rating 2 - Terrible. 5 out of 276 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Kenneth

Liked: Cleanliness, amenities, property conditions & facilities, communication
Proximity to the beach, transport, and other amenities was excellent.
Stayed 6 nights in Oct 2025
Verified review

8/10 Good

HONG

Liked: Cleanliness, amenities, property conditions & facilities, communication
The room was clean but tired. Many facilities on offer, including cooker, toaster and kettle, and surprisingly washer and drier.
Stayed 5 nights in Jan 2026
Verified review

8/10 Good

Damian

Liked: Cleanliness, property conditions & facilities, communication
Great location and friendly staff
Stayed 2 nights in Feb 2024
Verified review

10/10 Excellent

Glenn

Liked: Cleanliness, amenities, property conditions & facilities, communication
Good location close to beach, shopping centers and many restaurants and bars.
Stayed 3 nights in Jul 2024
Verified review

10/10 Excellent

grant

Liked: Cleanliness, room comfort, communication
Hotel, with Central to restaurants, cafes, and beach
Stayed 2 nights in Mar 2024
Verified review

8/10 Good

Leisa

Liked: Cleanliness, amenities, property conditions & facilities, communication
Quiet location which was close to great restaurants, beach & shopping.
Stayed 2 nights in Oct 2023
Verified review

8/10 Good

Alex

Liked: Amenities, property conditions & facilities, communication
Comfortable space in a nice location.
Stayed 4 nights in Sep 2024
Verified review

6/10 Okay

Anita

Disliked: Amenities, property conditions & facilities, communication
Did not see any staff every .Reception was always closed. Rooms were ok ,very old and dated. Pool ad spa borh top rim around pools were filfytop lip of tiles needed a scrub to clean ,the water looked clean enough though. Constuction next to our apartment was noisey all the time from 6am to late . Best part was the location,very close to beach and shops stc.
Stayed 6 nights in Feb 2026
Verified review

8/10 Good

Celestine

Liked: Cleanliness, amenities, property conditions & facilities, communication
It was close to everything and really good value for money with being fully self contained!
Stayed 2 nights in Aug 2022
Verified review

10/10 Excellent

caitlin

Liked: Cleanliness, amenities, property conditions & facilities, communication
Perfect family holiday location. The property was very clean and reception were very helpful. The pool and spa was perfect for my toddler. So close to Pac Fair & the beach too!
Stayed 7 nights in Dec 2024
Verified review

8/10 Good

Bill

Liked: Cleanliness, amenities
It felt like a resort, despite its age. Management staff were accommodating and it is so convenient to the beach and Broadbeach restaurants, Will stay there again.
Stayed 3 nights in Oct 2022
Verified review

10/10 Excellent

Cathryn

Liked: Cleanliness, amenities, communication
Bed was so comfortable, choice of four pillow types. Spa and pool area was clean and beautiful. Felt safe, security good.
Stayed 4 nights in Aug 2024
Verified review

10/10 Excellent

Bradley Scott

Liked: Cleanliness, amenities, property conditions & facilities, communication
Clean and tidy and central to everything
Stayed 2 nights in Apr 2023
Verified review

8/10 Good

Nadia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean room, great location

Stayed while attending a wedding in the Gold Coast. Very close to Pacific Fair Mall for last minute outfit finishing touches and maicures etc. Very close to a lovely beach and cute cafes. Staff were very helpful and polite.
Verified review

8/10 Good

Melody

Liked: Amenities, property conditions & facilities, communication
This property was perfect for what I needed. It was ideal cos I like to cook and everything was available to me and my needs. It was easy to find, had a parking space and it was central to my needs
Stayed 5 nights in Feb 2024
Verified review

8/10 Good

graham

Liked: Cleanliness, room comfort, communication

Step back in time

Surprised at the age of the bed, think 70’s . Overall the place was quiet ish, comfortable, neat, although a few things missing, it had an iron but no ironing board, pegs but no clothes airer, but great location
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Gary

Liked: Cleanliness, amenities, property conditions & facilities, communication
Cockroaches in the kitchen cupboard
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Stacey

Liked: Cleanliness, amenities, property conditions & facilities, communication
The unit was very clean and tidy. The beds were so comfortable. Really enjoyed our stay. Lillian made it so easy for us and was so helpful and friendly in all of our communication. The pool looked lovely but we just did not get a chance to use it. Had an allocated parking space in secure parking. Thank you for a great stay.
Verified review

6/10 Okay

Trevor

Liked: Cleanliness, amenities, property conditions & facilities, communication
Liked the decor. At the moment the high rise development alongside didn’t help. Will be a better site when development completed.
Verified review

8/10 Good

John

Liked: Cleanliness, communication
Montego Sands is in a quiet side street and only a hundred metres or so from the beach. There is underground parking in a designated bay and both the wi-fi and cable TV were good. The swimming pool was small and looked unappealing. The rooms are spacious and although a bit tired looking they are comfortable enough.
Stayed 5 nights in Mar 2024
Verified review

8/10 Good

Indranil

Liked: Cleanliness, amenities, property conditions & facilities, communication
Close to the beach though as mentioned in the ad, one CANNOT get a look at the water from the property.
Verified review

6/10 Okay

william

Liked: Cleanliness, property conditions & facilities, communication
The design of the complex did not allow for much privacy
Verified review

6/10 Okay

Ash

Liked: Cleanliness, room comfort, communication

Needs Updating

Was quite noisy with the Huge Building being built next door. Was dark and could do with an update.
Stayed 2 nights in Sep 2023
Verified review

4/10 Poor

John

Disliked: Cleanliness, amenities, property conditions & facilities
Our "Deluxe" apartment 3 was on the ground floor fronting the road and main pathways in to the complex. This meant that all windows allowed for full view in to the apartment. The bathroom window over the toilet faced the road and had clear glass which meant that the blind had to be down 24/7. The wire shelving in the wardrobe was unusable due to grease and dust. The outside spa pool was full of dead flies and sand. The furniture in the apartment was in good condition. However the rest of the apartment was lack luster for a Deluxe room.
Stayed 7 nights in Aug 2025
Verified review

4/10 Poor

Andrew

Liked: Cleanliness, amenities, communication
Disliked: Property conditions & facilities
This property was cheaper on another website , balcony was not operational, one bedroom was filled with light due to see through blinds
Stayed 1 night in Nov 2023