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Mercure Gold Coast Resort

4.0 star property
Suburban hotel with 2 outdoor pools and a full-service spa

Choose dates to view prices

Photo gallery for Mercure Gold Coast Resort

Daily buffet breakfast (AUD 35 per person)
Exterior
In-room safe, desk, soundproofing, iron/ironing board
Exterior
Indoor wedding

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Spa
  • Free WiFi
  • Restaurant

Explore the area

View in a map
64 Palm Meadows Drive, Carrara, QLD, 4211
  • Place, Palm Meadows Golf Course
    ‪3 min walk‬
  • Place, Carrara Markets
    ‪2 min drive‬
  • Place, Emerald Lakes Golf Club
    ‪4 min drive‬
  • Airport, Gold Coast, QLD (OOL-Coolangatta)
    ‪25 min drive‬

Room options

View all photos for Superior Twin Room

In-room safe, desk, soundproofing, iron/ironing board

Superior Twin Room

9.0 out of 10
Wonderful
(8 reviews)
  • 388 sq ft
  • Golf view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Privilege, Twin Room

In-room safe, desk, soundproofing, iron/ironing board

Privilege, Twin Room

8.8 out of 10
Excellent
(5 reviews)
  • 388 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Privilege King Room

In-room safe, desk, soundproofing, iron/ironing board

Privilege King Room

9.6 out of 10
Exceptional
(5 reviews)
  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Classic King Room

In-room safe, desk, soundproofing, iron/ironing board

Classic King Room

8.2 out of 10
Very good
(36 reviews)
  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Twin Room

In-room safe, desk, soundproofing, iron/ironing board

Classic Twin Room

7.8 out of 10
Good
(42 reviews)
  • 388 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior King Room

Superior King Room | In-room safe, desk, soundproofing, iron/ironing board

Superior King Room

9.4 out of 10
Exceptional
(8 reviews)
  • 388 sq ft
  • Golf view
  • Sleeps 2
  • 1 King Bed

View all photos for Resort King Room

In-room safe, desk, soundproofing, iron/ironing board

Resort King Room

9.0 out of 10
Wonderful
(2 reviews)
  • 388 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Resort Twin Room

In-room safe, desk, soundproofing, iron/ironing board

Resort Twin Room

9.0 out of 10
Wonderful
(2 reviews)
  • 388 sq ft
  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Gold Coast

Located in Carrara, Mercure Gold Coast Resort is adjacent to Palm Meadows Golf Course and a short drive from other popular attractions like Surfers Paradise Beach. This 292-room, 4-star hotel has 2 outdoor pools along with a full-service spa and a restaurant.

What's nearby

  • Palm Meadows Golf Course - 3 min walk - 0.2 miles
  • Reach Out for Christ - 14 min walk - 0.8 miles
  • Carrara Markets - 2 min drive - 1.2 miles
  • Lakelands Golf Club - 3 min drive - 1.2 miles
  • Emerald Lakes Golf Club - 4 min drive - 2.4 miles

Getting around

  • Nerang Train Station - 7 min drive
  • Varsity Lakes Station - 12 min drive
  • Coolangatta Airport (OOL) - 29 min drive

Restaurants

  • ‪Le Vintage Boutique Cafe - ‬6 min drive
  • ‪Bar Leo - ‬10 min drive
  • ‪Churro Cafe - ‬3 min drive
  • ‪Cafe Carrara - ‬2 min drive
  • ‪KFC - ‬8 min drive

About this property

Mercure Gold Coast Resort

Suburban hotel with 2 outdoor pools and a full-service spa
Guests of Mercure Gold Coast Resort have access to a full-service spa, 2 outdoor pools, and a children's pool. If you plan to drive, free parking is available. The front desk has multilingual staff on hand 24/7 to help with tours or tickets, luggage storage, and securing valuables. Other amenities at this spa hotel include a gym, a sauna, and outdoor tennis courts.
Guests can expect free WiFi and 50-inch LCD TVs with digital channels. Bathrooms have hair dryers and free toiletries. Balconies or patios, coffee makers, and safes are also standard. Housekeeping is available on request.
2 outdoor tennis courts and a health club are featured at the hotel. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a hot tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Future Therapy has 3 treatment rooms. Services include Swedish massages, facials, body wraps, and body scrubs. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: AUD 35 for adults and AUD 17.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • The Cart
  • The Green Bar
  • The Green Dining

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor pools
  • 2 outdoor tennis courts
  • Bicycle rentals
  • Children's pool
  • Full-service spa
  • Health club
  • Hot tub
  • Sauna
  • Tennis lessons
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Children's pool
  • In-room crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (10,097 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace
  • Vegetable garden

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • In-room massages
  • Manicures/pedicures
  • Reflexology
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 100% renewable energy
  • 3 floors
  • 8 buildings
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 50-inch smart TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 2 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for AUD 45.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately AUD 35 for adults and AUD 17.50 for children
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 45.0 per night
  • Credit card charges are subject to a surcharge of 1.4 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property uses solar energy
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
  • Check-in: 2 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property uses solar energy.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • Reservations need to made in advance for golf tee times, massage services, and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Gold Coast Mercure
Gold Coast Mercure Resort
Mercure Gold Coast
Mercure Gold Coast Carrara
Mercure Gold Coast Resort
Mercure Gold Coast Resort Carrara
Mercure Resort Gold Coast
Mercure Gold Coast Carrara
Mercure Gold Coast Resort Hotel
Mercure Gold Coast Resort Carrara
Mercure Gold Coast Resort Hotel Carrara

Frequently asked questions

Are free cancellation options available at Mercure Gold Coast Resort?

Mercure Gold Coast Resort offers free cancellation on select room rates. To learn more, take a look at the cancellation policy on our site.

What's there to see close to Mercure Gold Coast Resort?

This hotel is situated in Carrara, just steps from Palm Meadows Golf Course. You'll also find Pacific Fair Shopping Centre and The Star Gold Coast within a short drive.

Will I be able to park at Mercure Gold Coast Resort?

Yes, covered self parking is offered for free at the hotel. Accessible parking is also available for guests.

Is there a spa available at Mercure Gold Coast Resort?

Future Therapy is the hotel's spa and services include Swedish massages, aromatherapy, and body wraps.

Does Mercure Gold Coast Resort have a casino on the premises?

No, Mercure Gold Coast Resort doesn't have a casino.

Will I find an indoor pool at Mercure Gold Coast Resort?

No, this hotel doesn't have an indoor pool; however, there are 2 outdoor pools and a hot tub.

Is Mercure Gold Coast Resort good for couples?

There are many amenities for couples at this hotel, including in-room massages as well as 2 outdoor pools and a poolside bar.

Are there hot tubs at Mercure Gold Coast Resort?

Yes, this hotel has a spa tub.

Does Mercure Gold Coast Resort have a restaurant that serves breakfast?

Yes, Mercure Gold Coast Resort serves buffet breakfast for a surcharge each morning at The Green Dining.

Does Mercure Gold Coast Resort allow pets to stay for free?

No, pets aren't allowed at Mercure Gold Coast Resort though service animals are welcome.

Are there connecting rooms at Mercure Gold Coast Resort?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

Where is the closest airport to Mercure Gold Coast Resort?

The closest major airport to Mercure Gold Coast Resort is Coolangatta Airport (OOL), which is 18.7 mi away (29 minutes by car).

Are there rooms with balconies at Mercure Gold Coast Resort?

Yes, every guestroom at Mercure Gold Coast Resort comes with a balcony with some featuring garden or golf course views.

Does Mercure Gold Coast Resort have a wedding venue on site?

Take advantage of the wedding venue at Mercure Gold Coast Resort if you plan to say "I do" during your trip.

Mercure Gold Coast Resort Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 517 out of 1004 reviews
Rating 8 - Good. 307 out of 1004 reviews
Rating 6 - Okay. 116 out of 1004 reviews
Rating 4 - Poor. 41 out of 1004 reviews
Rating 2 - Terrible. 23 out of 1004 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Kym

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Laundry Service was essentially non existant. Over the 3 nights/days, not once was the room cleaned and guests would need to help themselves to the open Staff Only room for spare towels etc. Although each block of Units are 3 storey, there are no lifts, just 31 steps up and 31 steps down if staying on L3. I was unaware of this prior to booking. At no stage did I complain as we were only in for 3 days and the accommodation and bar were really good. Car parking underground and plenty of room for larger vehicles provided no higher than 2.2m.
Stayed 3 nights in Oct 2025

10/10 Excellent

Nyah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and amenitiesm
Stayed 1 night in Oct 2025

10/10 Excellent

Melissa, BARGARA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay and the resort has plenty to offer. The only negative was Room 3101 was musty an the carpet felt damp. The AC is an evaporative system an seemed to struggle in the humidity. Other than this, the room was spacious and clean. We recommend and would stay again.
Stayed 4 nights in Oct 2025

10/10 Excellent

Nyah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent.
Stayed 1 night in Oct 2025

10/10 Excellent

Luke

Stayed 8 nights in Sep 2025

10/10 Excellent

Christine

Stayed 1 night in Oct 2025

8/10 Good

Kelvin

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Location is ideal but the hotel have a motel vibe
Stayed 1 night in Oct 2025

10/10 Excellent

Edward

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
relaxing
Stayed 5 nights in Sep 2025

2/10 Terrible

Jennifer

My daughter and I were assigned a room on the other side of the resort where all the schoolies and youth were staying. This was not appropriate for my young daughter or myself as I was working the time that I was there. The internet was terrible, the noise and feet stamping as well as door slamming was frustrating and the parking was atrocious (we couldn't go put for dinner or there was parking spot on our return and quite dangerous for my daughter and I late at night). I was quite disappointed with my stay this time.
Stayed 5 nights in Sep 2025

10/10 Excellent

Raymond, Safety Beach

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was convenient to attending a conference on the Gold Coast without paying exorbitant prices on the coastal strip. An easy drive to and from the venue. Comfortable and cosy with a relaxing view of the Golf Course and dining reasonable at the bar without fuss & expense after a long conference day. Thanks for making our visit easy and relaxing.
Stayed 3 nights in Sep 2025

10/10 Excellent

Vikramjeet

Stayed 7 nights in Sep 2025

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Marjory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely staff

Clean but getting dated, staff lovely
Stayed 1 night in Sep 2025

8/10 Good

Sheril

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quiet area Pool, spa & gym all great
Stayed 1 night in Sep 2025

10/10 Excellent

Madison

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful veiws and super relaxing
Stayed 11 nights in Sep 2025

10/10 Excellent

Naivien

Liked: Cleanliness, staff & service, property conditions & facilities
The service and employees were fantastic, i would definitely recommend this resort to everyone
Stayed 4 nights in Sep 2025

10/10 Excellent

john

Stayed 1 night in Sep 2025

6/10 Okay

Libby

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
Property was ok but really dated, would have been beautiful once upon a time. A reception staff member really annoyed me,I put a a load of washing in the dryer which had a sign stating it would take 20 mins. Upon pressing start the machine said 60 mins to go, and I had to leave in 30 mins to take my daughter to a competition. I rung reception and expected them to say something like sorry about the misleading time on the sign, leave that with me, I’ll get your washing sorted and back to your room. But instead she said “I can’t come and sort that for you” I was like what can I do, I have to go out! And she said I don’t know but I don’t have time, I’m the only person on here. So I suggested that I would go find a nice helpful cleaner to assist me, she said well you can try but I doubt they have the time either (that was me giving her the idea to ring housekeeping herself to sort it for me). In the end I had to go and find a housekeeping staff member myself, explain the situation, and she was lovely and only too happy to set a timer on her phone, grab my washing and put it in my room when it finished. Something so easy but impossible for reception to organise. Also, my uber eats wasn’t allowed to leave my meal at reception when I got back late from comp at about 11pm and the restaurant food was finished, so no other option for dinner. I just found reception extremely unhelpful in both instances, like shockingly low customer service.
Stayed 4 nights in Sep 2025

6/10 Okay

Dan

Traveled with family
Liked: Cleanliness, staff & service, room comfort

Nice enough

Distance from carpark to room was a pain to carry bags etc up
Stayed 1 night in Aug 2025

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, great for families. Bed was a little soft for our liking
Stayed 1 night in Aug 2025

8/10 Good

Allan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Nicole

Stayed 1 night in Aug 2025

6/10 Okay

Donna

Business traveler, Traveled with partner
Clean & Average
Stayed 2 nights in Aug 2025

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Erin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property and staff were great. Ample parking, room very clean, great location
Stayed 2 nights in Jul 2025