Mercure Gold Coast Resort

4.0 star property
Suburban hotel with 2 outdoor pools and a full-service spa

Choose dates to view prices

Photo gallery for Mercure Gold Coast Resort

Exterior
Classic King Room | In-room safe, desk, soundproofing, iron/ironing board
Garden
In-room safe, desk, soundproofing, iron/ironing board
In-room safe, desk, soundproofing, iron/ironing board

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Bar

Explore the area

View in a map
64 Palm Meadows Drive, Carrara, QLD, 4211
  • Place, Palm Meadows Golf Course
    ‪3 min walk‬
  • Place, Carrara Markets
    ‪2 min drive‬
  • Place, Lakelands Golf Club
    ‪3 min drive‬
  • Airport, Gold Coast, QLD (OOL-Coolangatta)
    ‪23 min drive‬

Room options

Superior Twin Room

9.0 out of 10
Wonderful
(8 reviews)
  • 388 sq ft
  • Golf view
  • Sleeps 4
  • 2 Queen Beds

Privilege, Twin Room

8.8 out of 10
Excellent
(5 reviews)
  • 388 sq ft
  • Sleeps 4
  • 2 Queen Beds

Privilege King Room

9.6 out of 10
Exceptional
(5 reviews)
  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

Classic King Room

8.2 out of 10
Very good
(36 reviews)
  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

Classic Twin Room

7.8 out of 10
Good
(41 reviews)
  • 388 sq ft
  • Sleeps 4
  • 2 Queen Beds

Superior King Room

9.4 out of 10
Exceptional
(8 reviews)
  • 388 sq ft
  • Golf view
  • Sleeps 2
  • 1 King Bed

Resort King Room

9.0 out of 10
Wonderful
(2 reviews)
  • 388 sq ft
  • Sleeps 2
  • 1 King Bed

Resort Twin Room

10.0 out of 10
Exceptional
(1 review)
  • 388 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Gold Coast

Located in Carrara, Mercure Gold Coast Resort is adjacent to Palm Meadows Golf Course and a short drive from other popular attractions like Surfers Paradise Beach. This 292-room, 4-star hotel has 2 outdoor pools along with a full-service spa and a restaurant.

What's nearby

  • Palm Meadows Golf Course - 3 min walk - 0.2 miles
  • Reach Out for Christ - 14 min walk - 0.8 miles
  • Carrara Markets - 2 min drive - 1.2 miles
  • Lakelands Golf Club - 3 min drive - 1.2 miles
  • Emerald Lakes Golf Club - 5 min drive - 2.4 miles

Getting around

  • Nerang Train Station - 7 min drive
  • Varsity Lakes Station - 12 min drive
  • Coolangatta Airport (OOL) - 29 min drive

Restaurants

  • ‪Thai Secret restaurant - ‬6 min drive
  • ‪Le Vintage Boutique Cafe - ‬6 min drive
  • ‪Randhawa's Indian Cuisine - ‬5 min drive
  • ‪Bar Leo - ‬10 min drive
  • ‪Roy's by Gemelli - ‬10 min drive

About this property

Mercure Gold Coast Resort

Suburban hotel with 2 outdoor pools and a full-service spa
Guests of Mercure Gold Coast Resort have access to a full-service spa, 2 outdoor pools, and a children's pool. If you plan to drive, free parking is available. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, securing valuables, and luggage storage. Other amenities at this spa hotel include a gym, a sauna, and outdoor tennis courts.
Guests can expect free WiFi and 50-inch LCD TVs with digital channels. Bathrooms have hair dryers and free toiletries. Balconies or patios, coffee makers, and safes are also standard. Housekeeping is available on request.
2 outdoor tennis courts and a health club are featured at the hotel. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a hot tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Future Therapy has 3 treatment rooms. Services include Swedish massages, facials, body wraps, and body scrubs. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: AUD 35 for adults and AUD 17.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • The Cart
  • The Green Bar
  • The Green Dining

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor pools
  • 2 outdoor tennis courts
  • Bicycle rentals
  • Children's pool
  • Full-service spa
  • Health club
  • Hot tub
  • Sauna
  • Tennis lessons
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Children's pool
  • In-room crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (10,097 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace
  • Vegetable garden

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • In-room massages
  • Manicures/pedicures
  • Reflexology
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 100% renewable energy
  • 3 floors
  • 8 buildings
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 50-inch smart TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 2 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for AUD 45.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately AUD 35 for adults and AUD 17.50 for children
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 45.0 per night
  • Credit card charges are subject to a surcharge of 1.4 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property uses solar energy
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
  • Check-in: 2 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property uses solar energy.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • Reservations need to made in advance for golf tee times, massage services, and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Gold Coast Mercure
Gold Coast Mercure Resort
Mercure Gold Coast
Mercure Gold Coast Carrara
Mercure Gold Coast Resort
Mercure Gold Coast Resort Carrara
Mercure Resort Gold Coast
Mercure Gold Coast Carrara
Mercure Gold Coast Resort Hotel
Mercure Gold Coast Resort Carrara
Mercure Gold Coast Resort Hotel Carrara

Frequently asked questions

Are free cancellation options available at Mercure Gold Coast Resort?

Mercure Gold Coast Resort offers free cancellation on select room rates. To learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at Mercure Gold Coast Resort?

As of Nov 27, 2025, prices found for a 1-night stay for 2 adults at Mercure Gold Coast Resort on Dec 13, 2025 start from $307.06, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see close to Mercure Gold Coast Resort?

This hotel is situated in Carrara, just steps from Palm Meadows Golf Course. You'll also find Pacific Fair Shopping Centre and The Star Gold Coast within a short drive.

Is there parking available at Mercure Gold Coast Resort?

Yes, covered self parking is offered for free at the hotel. Accessible parking is also available for guests.

Is there a spa available at Mercure Gold Coast Resort?

Future Therapy is the hotel's spa and services include Swedish massages, aromatherapy, and body wraps.

Does Mercure Gold Coast Resort have a casino on the premises?

No, Mercure Gold Coast Resort doesn't have a casino.

Will I find an indoor pool at Mercure Gold Coast Resort?

No, this hotel doesn't have an indoor pool; however, there are 2 outdoor pools and a hot tub.

Is Mercure Gold Coast Resort a good place to stay for couples?

There are many amenities for couples at this hotel, including in-room massages as well as 2 outdoor pools and a poolside bar.

Are there hot tubs at Mercure Gold Coast Resort?

Yes, this hotel has a spa tub.

Does Mercure Gold Coast Resort have a restaurant that serves breakfast?

Yes, Mercure Gold Coast Resort serves buffet breakfast for a surcharge each morning at The Green Dining.

Does Mercure Gold Coast Resort allow pets to stay for free?

No, pets aren't allowed at Mercure Gold Coast Resort though service animals are welcome.

Does Mercure Gold Coast Resort have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

Where is the closest airport to Mercure Gold Coast Resort?

The closest major airport to Mercure Gold Coast Resort is Coolangatta Airport (OOL), which is 18.7 mi away (29 minutes by car).

Are there rooms with balconies that I can book at Mercure Gold Coast Resort?

Yes, every guestroom at Mercure Gold Coast Resort comes with a balcony with some featuring garden or golf course views.

Does Mercure Gold Coast Resort have a wedding venue on site?

Take advantage of the wedding venue at Mercure Gold Coast Resort if you plan to say "I do" during your trip.

Reviews

Mercure Gold Coast Resort Reviews

8.6

Excellent

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 514 out of 1001 reviews
Rating 8 - Good. 308 out of 1001 reviews
Rating 6 - Okay. 116 out of 1001 reviews
Rating 4 - Poor. 40 out of 1001 reviews
Rating 2 - Terrible. 23 out of 1001 reviews

Reviews

6/10 Okay

Dan

Traveled with family
Liked: Cleanliness, staff & service, room comfort

Nice enough

Distance from carpark to room was a pain to carry bags etc up
Stayed 1 night in Aug 2025

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, great for families. Bed was a little soft for our liking
Stayed 1 night in Aug 2025

8/10 Good

Allan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Nicole

Stayed 1 night in Aug 2025

6/10 Okay

Donna

Business traveler, Traveled with partner
Clean & Average
Stayed 2 nights in Aug 2025

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Erin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property and staff were great. Ample parking, room very clean, great location
Stayed 2 nights in Jul 2025

8/10 Good

david

Traveled with group
Liked: Staff & service, amenities
Good place just needs some upgrading
Stayed 1 night in Jul 2025

10/10 Excellent

Kahu

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and very spacious. There was lots of parking. Would definitely stay again.
Stayed 1 night in Jul 2025

4/10 Poor

Ian

Disliked: Property conditions & facilities
I did not like being told that no room had been allocated for me when I arrived. A free drink was provided as compensation. Not good enough. I was forced to wait one hour before I could access a room. No a/c in my room on one night. A small heater was provided. I received the last one available so I was not the only one. I had to ask for compensation.
Stayed 3 nights in Jul 2025

10/10 Excellent

Elaine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A
Stayed 4 nights in Jul 2025

10/10 Excellent

David Anthony

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic place to stay. Very relaxing
Stayed 2 nights in Jul 2025

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Brilliant choice with Mecure

It was a pleasure staying there. King superior room with a very comfortable bed. Very quiet and clean. I’d stay again quite easily.
Stayed 1 night in Jul 2025

8/10 Good

Robert

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice place, starting to look a little run down in places . In need of update. Sauna not working l, gym equip not working. Heat pool is nice.
Stayed 2 nights in Jul 2025

10/10 Excellent

Don Navinda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay, highly recommended.

Had an excellent stay with family. The staff was extremely helpful in arranging late check-out for us based on our circumstances. The kids live the buffet breakfast! This is our goto accommodation whenever there are sporting events at GCSL Carrara.
Stayed 1 night in Jun 2025

10/10 Excellent

Narelle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything at the resort was immaculate and well maintained from our room, the gardens, the common areas. What really stood out for me, all the staff, gardener, maintenance, housekeeping, breakfast, all had a smile and friendly greeting. Big shout out to housekeeping. Nothing says your on holiday like getting your bed made. It wasn't thrown back and rushly tucked back in like many places. The bed was made like it was our first night each day and it was a real treat. Our double queen room needed a reading light and two comfortable chairs instead of one, otherwise everything about our stay was exceptional. It's a bit out of the way for anyone without a car, but for us the 'away from the hustle and bustle' added to the tranquility.
Stayed 5 nights in Jun 2025

6/10 Okay

Pamela

Liked: Room comfort

Just ok

Was just ok. Very minimal facilities in the room. No wifi. No spare blanket. Quite dated throughout. Staff and gardens were lovely. No elevators which didn’t worry us but it could bother others who might have mobility issues or luggage to haul up to the room. There were 49 stairs between the carpark and our room. We were however offered help if needed. Nothing close by so car always needed.
Stayed 2 nights in Jun 2025

10/10 Excellent

Kelli

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
On arrival staff were very obliging to our needs and changed our room to suit someone with mobility challenges.
Stayed 1 night in Jun 2025

8/10 Good

john

Great
Stayed 1 night in Jun 2025

8/10 Good

gerard anthony mc

Liked: Cleanliness, staff & service, property conditions & facilities
Peaceful
Stayed 2 nights in Jun 2025

10/10 Excellent

Joanne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love staying here because of the resort feel rather than a hotel and parking is easy.
Stayed 2 nights in Jun 2025

10/10 Excellent

Christophe

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
People really nice, everything was clean day after day, they made a really good job.
Stayed 3 nights in Jun 2025

6/10 Okay

Geoff

Liked: Cleanliness
The kettle in the room did not work. No toaster. Fridge was tiny. No room service so had to walk to/from room to reception/dining/bar. Green Restaurant was overpriced. Being on my own I was put in a corner facing the window (overlooking nothing) and forgotten about except for the basics. Will not be returning
Stayed 1 night in Jun 2025

8/10 Good

Kenneth Huw

Liked: Cleanliness, staff & service, property conditions & facilities
It was nice overall.
Stayed 5 nights in May 2025

10/10 Excellent

Paul

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 5 nights in Jun 2025