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Jewel Apartments by Coastal Letting Co

3.5 star property

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Photo gallery for Jewel Apartments by Coastal Letting Co

Exterior
Superior Apartment | Living area | 55-cm Smart TV with digital channels, Netflix, streaming services
Full-size fridge, microwave, oven, stovetop
Superior Apartment | Living area | 55-cm Smart TV with digital channels, Netflix, streaming services
Exterior

Reviews

7.4 out of 10
Good

Popular amenities

  • Kitchen
  • Washer
  • Dryer
  • Parking included
  • Free WiFi

Explore the area

View in a map
36 Old Burleigh Rd, Surfers Paradise, QLD, 4217
  • Place, Broadbeach Beach
    ‪3 min walk‬
  • Place, Surfers Paradise Beach
    ‪14 min walk‬
  • Place, Cavill Avenue
    ‪19 min walk‬
  • Airport, Gold Coast, QLD (OOL-Coolangatta)
    ‪29 min drive‬

Room options

View all photos for Superior Apartment, 2 Bedrooms, Ocean View

Superior Apartment, 2 Bedrooms, Ocean View | Living area | 55-cm Smart TV with digital channels, Netflix, streaming services

Superior Apartment, 2 Bedrooms, Ocean View

  • Ocean view
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds
  • Free WiFi

View all photos for Superior Apartment

55-cm Smart TV with digital channels, Netflix, streaming services

Superior Apartment

  • Ocean view
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 1 King Bed
  • Free WiFi

View all photos for Deluxe Apartment, 3 Bedrooms

A modern balcony with a white sofa, two chairs, and a small table.

Deluxe Apartment, 3 Bedrooms

  • 3 bedrooms
  • Sleeps 7
  • 1 King Bed, 1 Queen Bed and 2 Twin Beds
  • Free WiFi

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About the neighborhood

Gold Coast

Located in Surfers Paradise within a 5-minute walk of Broadbeach Beach, Jewel Apartments by Coastal Letting Co is within a mile (2 km) of other popular attractions like Surfers Paradise Beach. This 3.5-star apartment building welcomes guests with 3 rooms and conveniences like an outdoor pool, free in-room WiFi, and free self parking.
View more Apartments in Gold CoastOpens in a new window

What's nearby

  • Broadbeach Beach - 3 min walk - 0.2 miles
  • SkyPoint Observation Deck - 14 min walk - 0.8 miles
  • Surfers Paradise Beach - 14 min walk - 0.8 miles
  • Cavill Avenue - 19 min walk - 1.0 mile
  • Slingshot - 2 min drive - 1.0 mile

Getting around

  • Florida Gardens station - 8 min walk
  • Varsity Lakes Station - 23 min drive
  • Coolangatta Airport (OOL) - 38 min drive

Restaurants

  • ‪Broadbeach Bowls Club - ‬10 min walk
  • ‪Social House - ‬16 min walk
  • ‪McDonald's - ‬17 min walk
  • ‪Relish Restaurant & Bar - ‬6 min walk
  • ‪Metro Coffee - ‬8 min walk

About this property

Jewel Apartments by Coastal Letting Co

At Jewel Apartments by Coastal Letting Co, guests have access to an outdoor pool and a garden. There's free parking if you drive. Staff members can answer questions about accommodations, and also provide luggage storage.
Each apartment is air-conditioned and features a kitchen and space to spread out with 2 bedrooms. Guests can expect to find free WiFi and a 55-cm Smart TV with digital channels and Netflix. Other standard amenities include a washer/dryer, an electric kettle, and free tea bags/instant coffee.
Recreational amenities at the apartment include an outdoor pool.

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Property amenities

Pool/Spa

  • Outdoor pool

Internet

  • Available in the apartment: Free WiFi

Parking and transportation

  • Free secured, covered self parking on site

Kitchen

  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Freezer
  • Full-sized refrigerator/freezer
  • Kitchen island
  • Microwave
  • Oven
  • Stovetop
  • Tea bags/instant coffee
  • Toaster

Bedrooms

  • 2 bedrooms
  • Bedsheets provided
  • Rollaway/extra bed: AUD 85 per night

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 55-cm smart TV with digital channels
  • Netflix
  • Streaming services

Outdoor areas

  • Garden

Laundry

  • Washer/dryer

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • No elevator

Services and conveniences

  • Iron/ironing board
  • Luggage storage

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 3 units
  • Garden

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

There is no front desk at this property
The check-in location differs from the property location; go to: [Peninsular Drive, Surfers Paradise]
Guests must contact the property in advance for check-in instructions and key retrieval information; access will be through a private entrance
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Key retrieval, private entrance

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available for AUD 85.0 per night
  • Cribs/infant beds are available for AUD 10.0 per day

Property payment types

Important information

Fees

  • A damage deposit of AUD 300 will be collected before check-in.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Crib (infant bed) fee: AUD 10.0 per day
  • Rollaway bed fee: AUD 85.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
  • Check-in: 2:00 PM—-anytime
  • Check-out: 10:00 AM
  • Minimum check-in age: 18
Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • There are no elevators.

Property is also known as

Jewel Apartments by Coastal Letting Co Apartment
Jewel Apartments by Coastal Letting Co Surfers Paradise

Frequently asked questions

Are free cancellation options available at Jewel Apartments by Coastal Letting Co?

Jewel Apartments by Coastal Letting Co offers free cancellation on certain room rates. For additional details, look at the cancellation policy on Orbitz.

What can I see around Jewel Apartments by Coastal Letting Co?

This apartment is situated in Surfers Paradise within a short 15-minute walk of Surfers Paradise Beach and also 19 minutes on foot from Cavill Avenue. You'll also find Broadbeach Beach and The Star Gold Coast within a short drive.

Is there parking available at Jewel Apartments by Coastal Letting Co?

Yes, secured self parking is offered for free at the apartment.

Does Jewel Apartments by Coastal Letting Co include a casino?

No, Jewel Apartments by Coastal Letting Co doesn't have a casino.

Will I find an indoor pool at Jewel Apartments by Coastal Letting Co?

No, this apartment doesn't have an indoor pool; however, there is an outdoor pool.

What do couples enjoy most about Jewel Apartments by Coastal Letting Co?

Couples will appreciate amenities at this apartment, including Netflix and a kitchen in each apartment, and some feature ocean view.

Are there hot tubs at Jewel Apartments by Coastal Letting Co?

No, this apartment doesn't have a spa tub.

Does Jewel Apartments by Coastal Letting Co have a restaurant that serves breakfast?

No, Jewel Apartments by Coastal Letting Co doesn't have a restaurant that serves breakfast.

Will Jewel Apartments by Coastal Letting Co allow pets to stay for free?

No, pets aren't allowed at Jewel Apartments by Coastal Letting Co.

Are there connecting rooms at Jewel Apartments by Coastal Letting Co?

No, this apartment doesn't feature connecting guestrooms.

Where is the closest airport to Jewel Apartments by Coastal Letting Co?

The closest major airport to Jewel Apartments by Coastal Letting Co is Coolangatta Airport (OOL), which is 18.8 mi away (38 minutes by car).

Are there rooms with balconies at Jewel Apartments by Coastal Letting Co?

No, there aren't any apartments with balconies at Jewel Apartments by Coastal Letting Co.

Jewel Apartments by Coastal Letting Co Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 4 out of 13 reviews
Rating 8 - Good. 3 out of 13 reviews
Rating 6 - Okay. 4 out of 13 reviews
Rating 4 - Poor. 1 out of 13 reviews
Rating 2 - Terrible. 1 out of 13 reviews

7.6/10

Cleanliness

6.4/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Caitlin

Liked: Cleanliness, room comfort, communication

Perfect family holiday

Great location and facilities for kids. Unit was on the beach and access to great pools.
Stayed 3 nights in Feb 2025
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, property conditions & facilities, communication
The property was fantastic, had a great view and the facilities were excellent. Beds were also very comfortable.
Stayed 5 nights in Jul 2024
Verified review

10/10 Excellent

Jennifer

Liked: Cleanliness, room comfort, communication

Beachfront apartment

Lovely modern apartment, with part ocean views. Great amenities, including gym, sauna and pool.
Stayed 2 nights in Jul 2024
Verified review

4/10 Poor

Guiseppina

Liked: Amenities, property conditions & facilities
Disliked: Cleanliness, communication
Our room was not cleaned pool was to busy
Stayed 4 nights in Jan 2025
Verified review

6/10 Okay

Jessica

Liked: Cleanliness, property conditions & facilities
Jewel residence was a lovely place however I certainly wouldn’t say that the apartment had “ocean views” We had a brief glimpse of the beach out of 1 corner window. At best it should have be advertised as partial ocean view. It was incredibly disappointing the lack of ocean views for the price paid. The apartment is clean and modern. Only 1 bathroom which was a rude shock. Beds were very comfortable. Coastal letting was less than helpful when I contacted them to enquire about the lack of ocean views and other small issues. Would be very reluctant to book anything through them again due to inaccurate advertising. Pools were inviting and the close proximity to the beach is very convenient with children.
Stayed 4 nights in Sep 2024
Verified review

2/10 Terrible

Sarah-Jane

Disliked: Cleanliness, amenities, property conditions & facilities, communication
I travel for a living and this is literally the worst travel experience of my life. Absolutely detestable agency that uses high paying customers to live through shockingly poor maintenance and dilapidated properties. If you want to ruin your holiday and have a living hell experience look no further than Coastal property letting agency. Just some of the issues - stench from the bathroom drains, mouldy washing machine, filthy floors, taps falling off, stove didn’t work, curtains broken, chipped bowls & cracked glasses, no wifi, no working vacuum cleaner. I could go on but at the price point charged per night it was an absolute disgrace. Requested my money back and no redress given other than disingenuous “sorreee” followed by the constant intrusion to fix things (the stench never went away) that should have been undertaken before charging guests. Jewel common areas were lovely but be warned, the location is a wind tunnel and it’s very noisy! We were woken at or before 5 am most days with the garbage truck or construction noise. 5 week stay Aug - Sept 2025.
Faeces on the floor
Faeces on the floor
Broken key fob
Faeces on the furniture
Stayed 24 nights in Aug 2025
Verified review

6/10 Okay

Regina

Liked: Communication
Loved that the beach was right across the walkway. The apartment was modern and relatively tidy. Unfortunately there were no instructions on which entrance to use from the carpark to enter the building (there are two residences buildings). There should be a booklet to explain how to use everything in the apartment (sound system, wifi, curtain openers & doorbell unit & how to access the pool). It also would have been nice to know there was a convenience store in the other residence building. We didnt discover this until our last day. The pool on level 3 was closed, which was part of the reason we booked this place, so that was disappointing. The pool on the ground level was good, although our key fobs only worked in one entry door. The washing machine smelled and was dirty, so I had to clean this before we used it. The apartment was modern and tidy, but the bathroom drains were not clean, you could visibly see the grime buildup in the drain under the sink. Ideally more toilet paper and towels would have been made available, for the beach & pool. The ocean view was only from one corner of the outdoor area. Would have been nice to have outdoor lights in the covered decking area, at night. There also weren’t any dining options within walking distance (besides the Langham restaurant).
Stayed 7 nights in Apr 2025
Verified review

10/10 Excellent

Louie

Stayed 3 nights in Nov 2025
Verified review

8/10 Good

Lydia

Liked: Cleanliness, property conditions & facilities
Disliked: Communication
Stayed 8 nights in Aug 2025
Verified review

8/10 Good

liviu

Liked: Amenities, property conditions & facilities
Stayed 14 nights in Jul 2025
Verified review

6/10 Okay

Hassan

Liked: Communication
Disliked: Cleanliness
Stayed 7 nights in Feb 2025
Verified review

6/10 Okay

Lisa

Liked: Cleanliness, property conditions & facilities
Disliked: Communication
Stayed 3 nights in Oct 2024
Verified review

8/10 Good

SUSAN

Liked: Cleanliness, property conditions & facilities, communication
Stayed 5 nights in Sep 2024