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Chevron Renaissance - Q Stay

Property class: 4

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Photo gallery for Chevron Renaissance - Q Stay

A balcony with a view of the ocean and tall buildings.
A resort pool with clear water, surrounded by palm trees and a building with a red-tiled roof.
A high-rise building with a river view, surrounded by other buildings and greenery.
A hotel room with a large window, a bed, a bedside table, and a view of a cityscape.
A modern kitchen with a refrigerator, dining area with a table set for a meal, and a living area with a sofa.

Reviews

6.4 out of 10

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym
  • Business services

Explore the area

View in a map
23 Ferny Avenue, Surfers Paradise, QLD, 4217
  • Place, Chevron Renaissance
    ‪1 min walk‬
  • Place, Cavill Avenue
    ‪2 min walk‬
  • Place, Surfers Paradise Beach
    ‪5 min walk‬
  • Airport, Gold Coast, QLD (OOL-Coolangatta)
    ‪32 min drive‬

Room options

View all photos for Apartment, 1 Bedroom

A modern living room with a brown sectional sofa, a glass coffee table, and a dining area with chairs and a table.

Apartment, 1 Bedroom

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Apartment, 2 Bedrooms

A modern living room with a large TV, a sofa, a coffee table, and a balcony with a view.

Apartment, 2 Bedrooms

  • City view
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed, 1 Double Bed and 1 Twin Trundle Bed

View all photos for Apartment, 2 Bedrooms, River View

A modern living room with a grey sofa, a wooden TV stand, and a balcony with a city view.

Apartment, 2 Bedrooms, River View

  • River view
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed, 2 Twin Beds and 1 Twin Trundle Bed

View all photos for Apartment, 2 Bedrooms, 2 Bathrooms

A modern living room with a dining area, a sofa set, a coffee table, and a view of greenery outside.

Apartment, 2 Bedrooms, 2 Bathrooms

  • City view
  • 2 bedrooms
  • Sleeps 6
  • 1 Queen Bed, 2 Twin Beds and 1 Double Sofa Bed

View all photos for Apartment, 2 Bedrooms, City View

A modern living room with a large TV, a sofa, a coffee table, and a view of the city skyline through the balcony doors.

Apartment, 2 Bedrooms, City View

  • City view
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed, 2 Twin Beds and 1 Double Sofa Bed

View all photos for Apartment, 2 Bedrooms, Ocean View

A modern living room with a sofa, ottoman, and TV stand, a balcony with a view of the sea, and artwork on the walls.

Apartment, 2 Bedrooms, Ocean View

  • Ocean view
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed, 2 Twin Beds and 1 Twin Trundle Bed

View all photos for Apartment, 3 Bedrooms, Ocean View

A modern living room with a flat-screen TV, grey sofas, a white throw blanket, and a balcony with a city view.

Apartment, 3 Bedrooms, Ocean View

  • Ocean view
  • 3 bedrooms
  • Sleeps 7
  • 1 King Bed, 4 Twin Beds, 2 Twin Trundle Beds and 1 Double Sofa Bed OR 1 King Bed, 2 Queen Beds, 2 Twin Trundle Beds and 1 Double Sofa Bed

View all photos for Premium Apartment, 4 Bedrooms, Ocean View

A modern living room with a sofa, a glass coffee table, and a dining area with chairs.

Premium Apartment, 4 Bedrooms, Ocean View

  • Ocean view
  • 4 bedrooms
  • Sleeps 11
  • 1 King Bed, 3 Twin Trundle Beds and 6 Twin Beds

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About the neighborhood

Gold Coast

Located in Surfers Paradise, Chevron Renaissance - Q Stay is within a 5-minute walk of Cavill Avenue and within 15 minutes of other popular attractions like Surfers Paradise Beach. This 4-star hotel has a bar/lounge along with an outdoor pool and an indoor pool.

What's nearby

  • Infinity Attraction - 1 min walk - 0.0 miles
  • Chevron Renaissance - 1 min walk - 0.1 miles
  • Cavill Avenue - 2 min walk - 0.1 miles
  • Slingshot - 3 min walk - 0.2 miles
  • Surfers Paradise Beach - 5 min walk - 0.3 miles

Getting around

  • Cypress Avenue Station - 6 min walk
  • Varsity Lakes Station - 20 min drive
  • Coolangatta Airport (OOL) - 37 min drive

Restaurants

  • ‪Sushi Ave - ‬5 min walk
  • ‪Clock Hotel - ‬3 min walk
  • ‪Stairwell Coffee - ‬6 min walk
  • ‪Hakataya Ramen Surfers Paradise - ‬5 min walk
  • ‪Betty's Burgers & Concrete Co. - ‬3 min walk

About this property

Chevron Renaissance - Q Stay

Chevron Renaissance - Q Stay features an indoor pool, an outdoor pool, and a gym. You can take advantage of free parking if you drive. Staff members are on hand to provide dry cleaning/laundry services, tour or ticket assistance, and luggage storage. Additional amenities include a sauna, free WiFi in public areas, and meeting rooms.
Guests can expect free WiFi and flat-screen TVs. Bathrooms have hair dryers and free toiletries. Other standard amenities include kitchens, washers/dryers, and balconies or patios. Housekeeping is available on request.
An indoor pool and an outdoor pool are on site. Other recreational amenities include a sauna and a fitness center.

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  • Dryer
  • Parking included
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The price is $203
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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site
  • Limited onsite self parking (max 1 space per unit)

Food and drink

  • A bar/lounge

Things to do

  • Gym
  • Indoor pool
  • Outdoor pool
  • Sauna

Family friendly

  • Dining table
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room washer/dryer
  • Indoor pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • Elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bed sheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Electric kettle
  • Freezer
  • Kitchen
  • Microwave
  • Oven
  • Refrigerator
  • Stovetop
  • Toaster

More

  • Air conditioning
  • Heating
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laundry detergent
  • Washer/dryer

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

There is no front desk at this property
The check-in location differs from the property location; go to: [Suite 5 Lvl 2/ retail precinct of Circle on Cavill - 9 Ferny Ave]
Guests will receive an email within 72 hours before arrival with check-in instructions and lockbox information; access will be through a private entrance
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Information provided by the property may be translated using automated translation tools

Access methods

Lockbox, private entrance

Pets

  • This property doesn't allow pets

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Late check-out is available for a fee (subject to availability)
  • Housekeeping is available for an additional fee and varies based on length of stay

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-anytime
  • Check-out: 10 AM
  • Minimum check-in age: 18
Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • The hotel can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Chevron Renaissance We Accommodate Apartment Surfers Paradise
Chevron Renaissance We Accommodate Apartment
Chevron Renaissance We Accommodate Surfers Paradise
Chevron Renaissance We Accommodate
Chevron Renaissance We Accommodate Apartment Surfers Paradise
Chevron Renaissance We Accommodate Apartment
Chevron Renaissance We Accommodate Surfers Paradise
Chevron Renaissance We Accommodate
Surfers Paradise Chevron Renaissance - We Accommodate Apartment
Apartment Chevron Renaissance - We Accommodate
Chevron Renaissance - We Accommodate Surfers Paradise
Chevron Renaissance We Accommodate Apartment Surfers Paradise
Chevron Renaissance We Accommodate Apartment
Chevron Renaissance We Accommodate Surfers Paradise
Chevron Renaissance We Accommodate
Apartment Chevron Renaissance - We Accommodate Surfers Paradise
Surfers Paradise Chevron Renaissance - We Accommodate Apartment
Apartment Chevron Renaissance - We Accommodate
Chevron Renaissance - We Accommodate Surfers Paradise
Chevron Renaissance Q Stay
Chevron Renaissance - Q Stay Hotel
Chevron Renaissance We Accommodate
Chevron Renaissance - Q Stay Surfers Paradise
Chevron Renaissance - Q Stay Hotel Surfers Paradise

Frequently asked questions

What's there to see around Chevron Renaissance - Q Stay?

This hotel is situated in Surfers Paradise within a 10-minute walk of Surfers Paradise Beach and Cavill Avenue. You'll also find The Star Gold Coast and Broadwater Parklands within a short drive.

Is parking available on site at Chevron Renaissance - Q Stay?

Yes, covered self parking is offered for free at the hotel. You'll find a max of 1 space per unit.

Does Chevron Renaissance - Q Stay have a casino at the property?

No, Chevron Renaissance - Q Stay doesn't have a casino.

Is there an indoor pool at Chevron Renaissance - Q Stay?

Yes, this hotel has an indoor pool along with an outdoor pool.

Is Chevron Renaissance - Q Stay a good place to stay for couples?

Couples will appreciate amenities at this hotel, including a deep soaking bathtub and Egyptian cotton sheets in each guestroom, and some feature ocean view.

Does Chevron Renaissance - Q Stay have a hot tub?

No, but this hotel does have a sauna.

Does Chevron Renaissance - Q Stay feature a restaurant that includes a breakfast menu?

No, Chevron Renaissance - Q Stay doesn't have a restaurant that serves breakfast.

Does Chevron Renaissance - Q Stay allow pets to stay free of charge?

No, pets aren't allowed at Chevron Renaissance - Q Stay.

Does Chevron Renaissance - Q Stay have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Chevron Renaissance - Q Stay?

The closest major airport to Chevron Renaissance - Q Stay is Coolangatta Airport (OOL), which is 19.3 mi away (37 minutes by car).

Are there rooms with balconies that I can book at Chevron Renaissance - Q Stay?

Yes, every guestroom at Chevron Renaissance - Q Stay comes with a balcony/patio and some offer ocean and city views.

Chevron Renaissance - Q Stay Reviews

Reviews

6.4
Rating 10 - Excellent. 6 out of 28 reviews
Rating 8 - Good. 9 out of 28 reviews
Rating 6 - Okay. 4 out of 28 reviews
Rating 4 - Poor. 2 out of 28 reviews
Rating 2 - Terrible. 7 out of 28 reviews

6.4/10

Cleanliness

7.0/10

Staff & service

6.4/10

Amenities

5.6/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best location on the Gold Coast. The apartment comes with more than you need! I really loved it!
Stayed 5 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning views, beautiful resort and facilities. I will be back again.
Stayed 9 nights in Mar 2026
Verified review

2/10 Terrible

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Helpful getting checked in from Q stay staff after not receiving any info on what to do. Room was terrible.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice apartment, close to a lot of shopping and dining
Stayed 7 nights in Sep 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Beautiful large apartment, nice and clean, Q stay had great communication happy with their service. Aircon wasn’t working but was notified by Q stay early so I was aware, the apartment had a portable aircon it was very noisy to use at night. I found chevron towers very confusing parking wasn’t signed very well. Overall the apartment location is excellent and we enjoyed our stay.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

Great room & location, helpful QStay staff
Stayed 2 nights in May 2023
Verified review

6/10 Okay

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Location was fantastic but the apartment we stayed in was desperately in need of a renovation.
Stayed 3 nights in Feb 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You don't have to leave if you don't want to. The property is like it's own city. Great views and walking distance to Cavil mall and the beach
Stayed 5 nights in Mar 2019
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities
Was horrible from the instance we arrived at the door. Used underpants from previous tenants. The apartment seemed like it wasn't even cleaned at all from the cleaners. Mouldy bowls, hair in the shower, bobby pins everywhere throughout the apartment. Loads of dust. Ensuite sink was blocked and couldn't use it. Also, the front door was wide open when we arrived. I did call on the first day. Regarding the Toilet and toilet paper holder, and cleanliness. And requested it to be fixed as we have little kids, none other it's a hygiene matter and pretty gross. The lady (can't remember her name) said it was broken previous tenants and said it couldn't be fixed. I asked for another room. But she said everything was booked. We were pretty pissed off. And almost inclined of changing hotels. As a consumer i would expect that the facilities. Would be in all forms of hygiene and working order. When you have people book your rooms
Stayed 5 nights in Jul 2026
Verified review

6/10 Okay

Liked: Cleanliness
Their was no introduction on where things were and direction of ammenities
Stayed 5 nights in Sep 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I would like to express my disappointment with our stay at Chevron Apartments. At the beginning of our stay, we reported that the toilet cistern lid was missing. We were advised that this would be fixed; however, despite following up, it was never resolved. As a result, we had to use the toilet without the cistern lid for the entire five-day stay. In addition, we experienced the following issues during our stay: Both bathroom hand basins were continuously blocked and drained very slowly. The washing machine was extremely noisy during the spin cycle, to the point where it was uncomfortable to remain inside the apartment while it was operating. The Foxtel remote control had no batteries, so we were unable to use the service. The middle bedroom door would not lock properly. When it did lock, it required considerable force and was very difficult to operate. These maintenance issues significantly impacted our stay, and it was disappointing that the reported toilet issue was not addressed despite assurances that it would be.
Stayed 6 nights in Jul 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities
Email was sent by Q Stay with confirmation of our room on level 26 ocean views. 3 night stay. Very special occasion for my daughters 9th birthday day. I had shown her and she was suoer excited. We were give a room on level 12 with views nothing like 26. I made a complaint and we they offered another hotel a few kilometre away. Its was nice. But by then it was nearly dark and we had enough by then. I had booked originally somewhere close to everything. We had to drive everywhere instead.
Stayed 3 nights in Oct 2024
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The place was infested with cockroaches!
Stayed 7 nights in Jan 2022
Verified review

4/10 Poor

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
The room is very outdated. We had one very uncomfortable couch to sit on. The room could have been much cleaner
Stayed 5 nights in Jan 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, close to everything in central surfers. Great pools with multiple options for the kids.
Stayed 3 nights in Sep 2021
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort

Excellent location, uses and family appropriate.

We had a great time at the Chevron. The view, space and facilities at the chevron was great. I can’t complain. Kids loved the pool, the indoor pool and spa as well as the close by beach. The cleanliness of the building was good, the lift area was sometimes stuffy and not perfectly smelling I guess due to age of building. We were here during school holidays, so occasionally the pool are was overcrowded and there were no chairs to sit on. The pool chairs/lounge were very uncomfortable. But overall, it was a great place and great value cor money. I’ll come again.
Stayed 10 nights in Jan 2021
Verified review

6/10 Okay

Disliked: Staff & service, property conditions & facilities
It was ok, a bit let go but over all it was disappointing. I was happy to leave. We only were given 1 key which impacted our stay. We had to chase them for a second key and yet over our 6 day stay they were unable to produce a second key that would have allowed us to make the most of our stay with our young family. There was no drive from the accomodation provider to ensure we were satisfied with the service. I think when we checked in she was more occupied with the gum in her mouth than serving us.
Stayed 4 nights in Jan 2021
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Old, dirty, and lacking. The pool was dirty. Rubbish everywhere. Did not once see staff cleaning around the premises during our whole stay. Extremely busy time and only 2 lifts where working. 15 plus minutes wait. Will not stay or recommend to anyone.
Stayed 2 nights in Dec 2020
Verified review

8/10 Good

Liked: Staff & service, amenities, property conditions & facilities
Fabulous views and the pool was really great. The 2 bedroom 2 bathroom apartment was very roomy and great for families.
Stayed 3 nights in Dec 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right in the heart of Surfer's Large room, perfect for what we needed
Stayed 4 nights in Oct 2019
Verified review

8/10 Good

Liked: Staff & service, amenities
고층이라 뷰가 무척 좋았고 주변에 편의시설이 잘 되어있어서 마음에 들었다. 위치는 정말 최고!!
Stayed 4 nights in Sep 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Stayed 4 nights in Jul 2022
Verified review

6/10 Okay

Stayed 6 nights in Dec 2021

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