8/10 Good
Issa
Traveled with family and small children
Feb 9, 2025
Liked: Cleanliness, amenities, property conditions & facilities
The view from the property was immaculate and overlooks the Surfers Paradise beach and the elevation made the noise quite faint and bearable. It is very close to the Surfers' mall and dining and there is a beach entry and Lifeguards station right in front of the building. The indoor pool is very nice and heated and the outdoor pool area is well maintained and beautiful. The spa and the sauna were lovely to enjoy and added elegance to the stay. The car park has two entries and out reserved spot was easy to get into but many of the spots are tight and somewhat difficult to negotiate for a large car. The property provides two set of keys which is very handy. The few negative things were first the check in was delayed until around 5pm as the previous occupants left the property in a shape that needed extended cleaning. The bathroom doors had no locks on them and we had to yell every time one of us opened the door while the bathroom was occupied. The shower recess glass doors have huge gaps that the water leaked through and we had to mob the floor after every use. The dryer filter is broken and doesn't stay in place and looks like it has been fixed using blue tac but otherwise functional. The fridge is quite old and froze and ruined our food and grocery frequently. The lifts stopped operating during a storm and we had to climb the 17 floors on foot and while that was to me and the kids a good exercise I can't imagine a person who is old, unfit or with heart condition to be able.
Issa
Stayed 15 nights in Jan 2025