Fortune Acron Regina4.5 out of 5.0
Recent guest reviews
The Service is PAthetic, and not expected from an ITC Property. The hotel Reception staff is not aware of the details, and the senior managers are Rude. I will never recommed this hotel to anyone, for stay.
will not recommend any corporate group for this property, too much communication gape between front desk, sales team and banquet, no of banquet staff is too low, service is worst, there must be communication.
It was a great experience in terms of everything food, hospitality, comfort. It was reunion holiday for us for 5 days there. Enjoyed the pool and also other amenities. Evening live music with drinks is something to really experience. Staff was really good and friendly. We would like to thank entire staff especially Sanjeev for such a memorable & wonderful holiday Only one thing recommended is to add more variety of food for Veg in Buffet
Fortune Acron Regina Candolim,Goa has become a home away from Bangalore for me & my boys(a six years old son& hubby),especially after our second visit to the place. From welcoming re-freshing drink in the guests lounge,a yummilicious "Happy Holidays " cake, to our 4 days super-comfortable stay in the best suite of the hotel made our holidays amazingly refreshing. The hotel staff is polite,helping and ever smiling. The food was just awesome and according to our palette.Mr Kevin,the GM and the young petite hotel staffer Ms Afsana made our stay even more special.So when planning for Goa(north),head towards Fortune Acron Regina. Thanks Fortune Family...
The staff is very hospitable and caring. The rooms are very comfortable. They have a very elaborate variety of food served for breakfast buffet. Their master chef Mr Pratap Kumar Thakur shares his recommendations based on what you want to eat. The restaurant served excellent sea food. Special mention for Rishnendu for taking care of us. The guest relations team took care of our needs. The bar in the swimming pool was an added advantage. I had visited this hotel last year and I will keep coming back because of their hospitality.
To start with what a place to stay each and every department making that extra effort to make your stay extra special. Very child friendly, breakfast, lunch, dinner buffet to die for food absolutely gorgeous. Special thanks for Mahesh, all front of house staff and also Sumit of housekeeping who went extra mile to keep our stay beautiful. Thanks again Will be visiting soon
It was a wonderful experience.. 3 nights stay.. Great property with nice people! Rooms were cozy, clean and elegant! Staff was very friendly and helpful... Breakfast was yummy and sumptuous.. Lunch / Dinner was good but not great! Enjoyed the pool and the kids corner a lot! Overall it was a pleasant and memorable experience! Definitely recommend everyone who's looking for a great property which is a great value for money!
Being a Frequent Traveller to Goa. We decided to try this property this time but were let down on some fronts. Firstly in terms of Staff most of the Restaurant Staff was rude barring few. The food was repetitive at the Buffet and crowd management was bad. Their was zero coordination btw the Front Office team members as one says something else the other something else. Beach shuttle service is erratic even after being promised regular services. The pool was small compared to 5star standards. The bathroom cubicle was way too small and congested. But notwithstanding that some positives of the Hotel are: Chef Thakur and Chef Rajdeep two amazing people ensured that they took good care of guest during food as they personally observed everything. The pool staff was good Certain people worth mentioning are Shubham, Rohit, Chef Patil. Evening Cultural Program every day with drinks was a good thing. A guest relations executive did come to interact on last day but was too little too late. But overall it somehow failed to match ITC standards. The first need to improve the staff attitude at front office and restaurant who seem to be little rude. The Property has a good vintage look but to match 5star standards lot needs to be done.
Hotel staff cheated us with the rates , they promised some amount before booking and then changed at the arrival , we were looted no options we had but to pay ... Rooms are pathetic , Electricity goes minimum 15 times in a day and they take a long time changing it on generator .. if with family plz say NO to fortune Acron regina its a waste of your hard earned money ... We complained it to the General manager but he is very arrogant ...As a frequent traveller its a Big No to Acron regina not at all ITC fortune standards....
Well to start off, the coach sent at the airport for the pick up was impressive, spacious & very well maintained. The location & the appearance of the hotel was good too. The check in process & welcome was also upto the mark. The daily happy hours & the tiny inhouse flea market were icing on the cake. The rooms were clean, well equipped & decent. The housekeeping & hospitality also left us with zero complains. The buffets were really great in terms of the variety & taste. I had a kid with me & I was super happy with the staff's cooperation to prepare special meals for her. In every meal, I was asked what would I want for her. Special kudos to Afsana, Rakesh & few other restaurant staff members. The kids zone, recreational activities, pool, etc. everything is very well managed. All in all, it was a very satisfactory stay.
- Free buffet breakfast
- Free WiFi in public areas
- Free parking
- Onsite dining
Fortune Acron Regina places you within 2 miles (3 km) of popular sights like Fort Aguada and Sinquerim Beach. This 102-room, 4.5-star hotel welcomes guests with conveniences like a full-service spa, an outdoor pool, and a 24-hour fitness center. Candolim Beach and Calangute Beach are also nearby.
Free buffet breakfast is served each morning from 7:30 AM to 11 AM. In addition to a restaurant that serves brunch, there's also a bar. Satisfy your hunger from the comfort of your room with 24-hour room service.
All of Fortune Acron Regina's 102 rooms are air-conditioned and have an array of amenities, including balconies, minibars, and coffee makers. 32-inch LCD TVs come with satellite channels, and guests can stay connected with WiFi. Bathrooms offer hair dryers, free toiletries, bathrobes, and slippers. Other amenities include free newspapers, free bottled water, and ceiling fans.
At Fortune Acron Regina, guests enjoy a full-service spa, an outdoor pool, and a children's pool. There's free parking, and an airport shuttle (available 24 hours) for INR 1800 per vehicle one way. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, tours or tickets, and luggage storage. Other amenities at this luxury hotel include a 24-hour fitness center, free WiFi in public areas, and a conference center.
Reviews from Trip Advisor
84% of guests recommend this hotelTotal of 1611 reviews