We've stayed at this property many times, but this time might be the last. There were several super courteous and helpful staff and if it wasn't for them, our stay would have been horrendous. This hotel isn't cheap and it's nice because there's a pool, but they don't allow kids in the pool after 7:30 because they care more about their local clientele than they do traveling guests. Some of the employees are rude and incredibly unapologetic about it. It's quite shocking, and they outright lie and make things up. One of the guys at the front desk, the night we arrived, said the kids weren't allowed in the casual pub area after 8:30pm, which I found out was a lie, it's 10:30pm. The hotel is falling apart. The shower leaked out the door every time we used it. The elevator is rickety and broke down several times while we were there. ...There's so much, but at the end of the day, this was the first time we stayed where we didn't feel welcome. They didn't want us there and that's how it felt.
We’ve stayed here several times. They have a great pool and sauna, which is a huge plus and kids can swim until 7pm. Some of the staff is amazing and very kind. The rooms are alright for 4 of us, just wish they were a little bigger or had outlets near the bed. The hotel needs some upkeep for sure and the menu leaves something to be desired. Even though there are some things that I’m not super happy about, we’ll stay there again, because it’s comfortable.
The location made us feel safe because it was more secluded than most locations, surrounded by farm land, very beautiful!
Located 2.9 mi (4.6 km) from East Kilbride Shopping Centre, Macdonald Crutherland House and Spa is within a 15-minute drive of Hamilton Townhouse Theatre. This 4-star hotel has 70 guestrooms and offers conveniences like a restaurant, a full-service spa, and an indoor pool.
This hotel is home to a restaurant and a bar/lounge. Satisfy your hunger from the comfort of your room with 24-hour room service. Start each morning off right with full breakfast served for a fee.
Macdonald Crutherland House and Spa's 70 rooms provide coffee makers, phones, and ironing boards. Flat-screen TVs come with satellite channels, and free WiFi keeps guests connected. Bathrooms have hair dryers and free toiletries. In-room massages are available, and rooms also include desks.
Macdonald Crutherland House and Spa features a full-service spa, an indoor pool, and a health club. The 24-hour front desk has staff standing by to help with dry cleaning or laundry, and answer any questions about the accommodations. Other amenities at this spa hotel include a sauna, free WiFi in public areas, and conference space.
We've stayed at this property many times, but this time might be the last. There were several super courteous and helpful staff and if it wasn't for them, our stay would have been horrendous. This hotel isn't cheap and it's nice because there's a pool, but they don't allow kids in the pool after 7:30 because they care more about their local clientele than they do traveling guests. Some of the employees are rude and incredibly unapologetic about it. It's quite shocking, and they outright lie and make things up. One of the guys at the front desk, the night we arrived, said the kids weren't allowed in the casual pub area after 8:30pm, which I found out was a lie, it's 10:30pm. The hotel is falling apart. The shower leaked out the door every time we used it. The elevator is rickety and broke down several times while we were there. ...There's so much, but at the end of the day, this was the first time we stayed where we didn't feel welcome. They didn't want us there and that's how it felt.
We’ve stayed here several times. They have a great pool and sauna, which is a huge plus and kids can swim until 7pm. Some of the staff is amazing and very kind. The rooms are alright for 4 of us, just wish they were a little bigger or had outlets near the bed. The hotel needs some upkeep for sure and the menu leaves something to be desired. Even though there are some things that I’m not super happy about, we’ll stay there again, because it’s comfortable.
The location made us feel safe because it was more secluded than most locations, surrounded by farm land, very beautiful!
