Novotel Gent Centrum

3.5 star property

Choose dates to view prices

Photo gallery for Novotel Gent Centrum

Exterior
Pool
Exterior
Exterior
Eco-friendly toiletries, hair dryer, towels

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
Hoogpoort 52, Ghent, 9000
  • Place, Ghent Town Hall
    ‪1 min walk‬
  • Place, Korenmarkt Square
    ‪3 min walk‬
  • Place, Gravensteen Castle
    ‪5 min walk‬

Room options

Family Room, 1 Double Bed with Sofa bed (Standard)

7.4 out of 10
Good
(8 reviews)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free WiFi

Executive Room, 1 Double Bed, City View

8.0 out of 10
Very good
(2 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

Suite, 1 Double Bed with Sofa bed, City View

9.0 out of 10
Wonderful
(2 reviews)
  • 431 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free WiFi

Standard Room, 1 Double Bed

8.6 out of 10
Excellent
(32 reviews)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

Superior Room, 1 Double Bed with Sofa bed

  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed and 1 Double Sofa Bed
  • Free WiFi

Family Room, Multiple Beds (Superior)

  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed
  • Free WiFi

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About the neighborhood

Ghent

Located in Ghent City Centre, Novotel Gent Centrum is next to Graffiti Street and Ghent Town Hall. This 3.5-star hotel has 117 rooms and welcomes guests with a restaurant, free in-room WiFi, and a gym.

What's nearby

  • Ghent Town Hall - 1 min walk - 0.1 miles
  • Belfry of Ghent - 2 min walk - 0.1 miles
  • Korenmarkt Square - 3 min walk - 0.2 miles
  • Saint Bavo Cathedral - 3 min walk - 0.2 miles
  • Gravensteen Castle - 5 min walk - 0.3 miles

Getting around

  • Ghent-Dampoort Station - 19 min walk
  • Brussels Airport (BRU) - 65 min drive

Restaurants

  • ‪Amadeus 2 - ‬1 min walk
  • ‪Publika - ‬2 min walk
  • ‪Bier Central - ‬3 min walk
  • ‪Café Den Turk - ‬3 min walk
  • ‪Mòris - ‬3 min walk

About this property

Novotel Gent Centrum

Novotel Gent Centrum offers a gym, a sauna, and free WiFi in public areas. The front desk has multilingual staff on hand 24/7 to help with tours or tickets, dry cleaning/laundry, and luggage storage. Additional amenities include meeting rooms, a conference center, and a business center.
Guests can expect free WiFi and LCD TVs with satellite channels and pay movies. Other standard amenities include sitting areas, minibars, and coffee makers. Housekeeping is available on request.
Recreational amenities at the hotel include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi; wired internet (EUR 9.90 per 24-hour period)

Parking and transportation

  • Electric car charging station on site
  • Offsite parking available (EUR 30 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 6:30 AM to 10:30 AM on weekends; EUR 24 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Gym
  • Sauna
  • Steam room

Family friendly

  • Arcade/game room
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Conference center (1,808 square feet of space)
  • Meeting rooms

Outdoors

  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1986
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with satellite channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Minibar
  • Room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 1 to April 30:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 20 per pet, per night
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 16 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 4.40 per person, per night. This tax does not apply to children under 18 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 24 per person
  • Fee for wired internet in public areas: EUR 9.90 per 24-hour period (rates may vary)
  • Nearby parking fee: EUR 30 per night (656 ft away)
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Charges or special cancellation policies for group reservations may apply (more than 8 rooms for the same property/stay dates).
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

National rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 3 star Superior and is displayed on this page as 3.5 stars.

Property is also known as

Centrum Gent
Gent Centrum
Gent Novotel
Gent Novotel Centrum
Novotel Centrum Gent
Novotel Gent
Novotel Gent Centrum
Novotel Gent Centrum Ghent
Novotel Gent Centrum Hotel
Novotel Gent Centrum Hotel Ghent
Ghent Novotel
Novotel Ghent
Novotel Hotel Ghent
Novotel Gent Centrum Hotel
Novotel Gent Centrum Ghent
Novotel Gent Centrum Hotel Ghent

Frequently asked questions

Is free cancellation available at Novotel Gent Centrum?

Novotel Gent Centrum provides free cancellation on certain room rates. For additional details, take a look at the cancellation policy on our site.

How much does it cost to stay at Novotel Gent Centrum?

As of Jun 4, 2026, prices found for a 1-night stay for 2 adults at Novotel Gent Centrum on Jun 7, 2026 start from $111, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do close to Novotel Gent Centrum?

This hotel is situated in Ghent City Centre, just steps from Belfry of Ghent and Ghent Christmas Market, and within a short walk of St. Nicholas' Church. You'll also find Korenmarkt Square and Gravensteen Castle less than a mile away.

Is there parking available at Novotel Gent Centrum?

Yes, there is an electric car charging station and wheelchair-accessible parking available.

Does Novotel Gent Centrum feature a casino on the premises?

No, Novotel Gent Centrum doesn't have a casino.

Is there an indoor pool at Novotel Gent Centrum?

No, there is no indoor pool at this hotel.

Is Novotel Gent Centrum good for couples?

Couples staying at this hotel will appreciate amenities like a minibar as well as a restaurant and a bar/lounge.

Are there hot tubs at Novotel Gent Centrum?

No, but guests can enjoy a sauna at this hotel.

Does Novotel Gent Centrum have a restaurant with a breakfast menu?

Yes, Novotel Gent Centrum serves buffet breakfast each morning for a surcharge from its restaurant.

Does Novotel Gent Centrum allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Novotel Gent Centrum for a fee of EUR 20 per pet, per night.

Are there connecting rooms at Novotel Gent Centrum?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

Are there rooms with balconies at Novotel Gent Centrum?

No, there aren't any guestrooms at Novotel Gent Centrum that offer a balcony.

Novotel Gent Centrum Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 407 out of 1002 reviews
Rating 8 - Good. 440 out of 1002 reviews
Rating 6 - Okay. 112 out of 1002 reviews
Rating 4 - Poor. 30 out of 1002 reviews
Rating 2 - Terrible. 13 out of 1002 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Dimitrios

Liked: Cleanliness, staff & service, amenities
Clean room, helpful & polite staff, nice breakfast, central location
Stayed 5 nights in Jan 2026
Verified

8/10 Good

Gayle

Liked: Cleanliness, staff & service
room was clean, it was very quiet, great location. Staff was very friendly.
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, easy check in.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Gregg

Liked: Cleanliness, amenities, property conditions & facilities
Everything was accommodating, friendly staff, quick check-in
Stayed 1 night in Dec 2025
Verified

8/10 Good

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Oct 2025
Verified

6/10 Okay

Daniel

Liked: Cleanliness
Very nice staff. Good breakfast and decent bar. Wouldn't stay again as room very noisy with shouting from street until 4am both nights and then the road sweepers started at 8
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Morten

Liked: Cleanliness, staff & service, amenities
Clean room
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Nicholas

Liked: Cleanliness, amenities, property conditions & facilities
Great location, nice rooms and great amenities. Spa is a treat
Stayed 3 nights in Aug 2025
Verified

8/10 Good

Callum

Liked: Cleanliness, staff & service, amenities
Staff were amazingly polite and welcoming. Room was clean and with plenty of room. It was quite loud so bring ear plugs but would definitely stay again!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities
Everything was perfect.
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Jocelyn

The check in was great. We arrived too early for our room but they happily stored our luggage until later. The room is great.
Stayed 1 night in Dec 2025
Verified

6/10 Okay

Susan

Good standard of room. Great central location. Helpful staff. Let down by noise from outside of drunks fighting and waste bins being emptied in the early morning.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Jed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Great location that is close to the city center and many attractions. Nice and safe hotel.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

JACKELINE

Liked: Cleanliness, amenities, property conditions & facilities
Good options, clean and good service
Stayed 5 nights in Nov 2025
Verified

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly and efficient
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Heather

Liked: Cleanliness, amenities, property conditions & facilities
Great location, happy with our time relaxing and sightseeing in Ghent.
Stayed 4 nights in May 2025
Verified

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Hotel located perfectly in the city. Staff was nice, the breakfast was good and overall everything was well organized. Only stayed for two nights but it was really enjoyable.
Stayed 2 nights in Aug 2025
Verified

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location and the staff was amazing. They allowed us to check in early which was very helpful considering we had just flown in that morning. Thanks!
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Qahtan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great stay, we will be back.
Stayed 4 nights in Mar 2025
Verified

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, property conditions & facilities
Centre of town location is incredible
Stayed 1 night in May 2025
Verified

10/10 Excellent

Sonja

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, and a comfortable stay.
Stayed 1 night in Jun 2023
Verified

8/10 Good

Shelina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 3 nights in Jan 2025
Verified

8/10 Good

Viktor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall - very good hotel and friendly people
Stayed 2 nights in Nov 2024
Verified

6/10 Okay

Scott

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Old dated hotel. Very expensive average breakfast. Staff people were nice.
Stayed 2 nights in Aug 2025
Verified

8/10 Good

Owain

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for central Gent especially with kids
Stayed 3 nights in Apr 2025