Charme Hotel Hancelot

Hotel in Ghent with a bar

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Photo gallery for Charme Hotel Hancelot

Interior entrance
Comfort Double Room | Living area | TV
Daily buffet breakfast (EUR 17.50 per person)
Meeting facility
Comfort Double Room | In-room safe, iron/ironing board, free WiFi, bed sheets

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Housekeeping
  • Free WiFi
  • Business services

Explore the area

View in a map
Vijfwindgatenstraat 19, Ghent, 9000
  • Place, Ghent University
    ‪9 min walk‬
  • Place, Saint Bavo Cathedral
    ‪15 min walk‬
  • Place, Gravensteen Castle
    ‪4 min drive‬

Room options

Comfort Double Room

8.6 out of 10
Excellent
(12 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed

Deluxe Double Room

10.0 out of 10
Exceptional
(2 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Superior Double Room

10.0 out of 10
Exceptional
(1 review)
  • 484 sq ft
  • Sleeps 3
  • 1 Double Bed

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About the neighborhood

Ghent

Charme Hotel Hancelot places you next to Small Beguinage Ghent and within a 10-minute walk of Capitole Theatre. This 12-room hotel welcomes guests with conveniences like a bar/lounge, free in-room WiFi, and a business center.

What's nearby

  • Capitole Theatre - 6 min walk - 0.4 miles
  • Ghent University - 9 min walk - 0.5 miles
  • Saint Bavo Cathedral - 15 min walk - 0.8 miles
  • Ghent Town Hall - 17 min walk - 0.9 miles
  • Gravensteen Castle - 4 min drive - 1.1 miles

Getting around

  • Ghent-Dampoort Station - 19 min walk
  • Brussels Airport (BRU) - 58 min drive

Restaurants

  • ‪Koepelbar - ‬6 min walk
  • ‪Gusto Theaterrestaurant - ‬7 min walk
  • ‪Pizza Cesar - ‬4 min walk
  • ‪Elvire Eetcafé - ‬5 min walk
  • ‪Smørbrød - ‬7 min walk

About this property

Charme Hotel Hancelot

Hotel in Ghent with a bar
Charme Hotel Hancelot features free WiFi in public areas, conference space, and a business center. Self parking is offered for EUR 15 per night. The front desk has multilingual staff that can help with securing valuables, luggage storage, and tours or tickets. Other amenities at this boutique hotel include express check-out, a terrace, and a fireplace in the lobby.
Guests can enjoy TVs and stay connected with free WiFi. Bathrooms have hair dryers and slippers. Portable fans and safes are also standard.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, covered self parking on site (EUR 15 per night)
  • Limited onsite parking

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 17.50 for adults and EUR 12.50 for children
  • A bar/lounge

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 118 square feet of conference space
  • Business center
  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • No elevator

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV

More

  • Heating
  • Iron/ironing board on request
  • Portable fan
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: EUR 15
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Arrivals after 10 PM cannot be accommodated.

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 3.50 per person, per night. This tax does not apply to children under 18 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 17.50 for adults and EUR 12.50 for children
  • Covered self parking fee: EUR 15 per night
  • Late check-out fee: EUR 15 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts major credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is available during limited hours, and checking out is easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Charges or special cancellation policies for group reservations may apply (more than 8 rooms for the same property/stay dates).
  • This property accepts major credit cards and cash.

Additional information about polices, regulations, and more:

  • There are no elevators.

Property is also known as

Charme Hancelot
Charme Hancelot Ghent
Charme Hotel Hancelot
Charme Hotel Hancelot Ghent
Hancelot
Charme Hotel Hancelot Hotel
Charme Hotel Hancelot Ghent
Charme Hotel Hancelot Hotel Ghent

Frequently asked questions

Is a free cancellation option available at Charme Hotel Hancelot?

Charme Hotel Hancelot offers free cancellation on certain room rates. For specific requirements, review the cancellation policy on Orbitz.

What's there to see near Charme Hotel Hancelot?

Located steps from Small Beguinage Ghent, this hotel is in Ghent, and within a 10-minute walk of Capitole Theatre and Glass Alley. You'll also find St. Peter's Square and Citadel Park less than a mile away.

Is there parking available at Charme Hotel Hancelot?

Yes, secured parking is offered for EUR 15 per night.

Does Charme Hotel Hancelot include a casino on the premises?

No, Charme Hotel Hancelot doesn't have a casino.

Will I find an indoor pool at Charme Hotel Hancelot?

No, there is no indoor pool at this hotel.

Is Charme Hotel Hancelot a good place to stay for couples?

Amenities that appeal to couples at this boutique hotel include slippers as well as a bar and a terrace.

Does Charme Hotel Hancelot have a hot tub?

No, there isn't a spa tub at this hotel.

Does Charme Hotel Hancelot feature a restaurant that includes a breakfast menu?

Charme Hotel Hancelot offers buffet breakfast each morning for a surcharge though there is no restaurant.

Will Charme Hotel Hancelot allow pets to stay for free?

No, pets aren't allowed at Charme Hotel Hancelot.

Are there connecting rooms at Charme Hotel Hancelot?

No, this hotel doesn't feature connecting guestrooms.

Can I book a room with a balcony at Charme Hotel Hancelot?

No, you won't find guestrooms with balconies at Charme Hotel Hancelot.

Charme Hotel Hancelot Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 110 out of 267 reviews
Rating 8 - Good. 112 out of 267 reviews
Rating 6 - Okay. 32 out of 267 reviews
Rating 4 - Poor. 9 out of 267 reviews
Rating 2 - Terrible. 4 out of 267 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Ewan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Interesting character property that could probably do with a bit of a refresh. The room was a good size, with a comfortable bed. A couple of minor flaws, wiring was visible on the ceiling light, and the window frames had seen better days. I will probably stay elsewhere next time I am in Ghent.
Stayed 2 nights in Jul 2025

10/10 Excellent

Delainie

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very nice small hotel! Breakfast was amazing. The room was comfortable, the area is beautiful, and we happened upon a small festival in the city center. We plan to stay again if we are ever in Ghent in the future!
Stayed 1 night in May 2025

8/10 Good

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stopover in good location Ghent

Great hotel friendly staff and clean comfortable room.
Stayed 3 nights in Jun 2025

6/10 Okay

Verified traveler

Stayed 2 nights in May 2025

10/10 Excellent

Aurelia

Liked: Cleanliness
Lovely atmosphere
Stayed 1 night in May 2025

10/10 Excellent

Adam

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little hotel - shabby chic, good fresh breakfast - only slight downside was it can be a little noisy due to to old wooden floor boards but for me this adds even more character to this lovely building- would definitely stay again - around 10 mins walk to the centre of Ghent
Stayed 2 nights in Apr 2025

10/10 Excellent

Antonios

Stayed 2 nights in Jan 2025

10/10 Excellent

Peter

Stayed 1 night in Dec 2024

10/10 Excellent

Robert, Minneapolis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was ver close to the tram stop. All the staff were very kind and helpful.
Stayed 2 nights in Dec 2024

10/10 Excellent

neil

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

JEREMY

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Aug 2024

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Charming Charme

I enjoyed my stay at the Charme Hotel Hancelot. Check-in was easy and the service was terrific. When they told me my room was on the top floor and there was no elevator, they offered to help carry my suitcase to my room. My room was clean and comfortable. My only suggestion would be for a new mattress as the one in my room was a bit too soft. Otherwise a wonderful stay and I would happily choose this hotel again!
Stayed 1 night in Sep 2024

8/10 Good

Laurie

Liked: Cleanliness, staff & service, amenities
Very good breakfast, large room, modern and updated bathroom, comfortable bed. Great old building. Only downsides, noisy creaky floor and not enough pillows.
Stayed 2 nights in Sep 2024

8/10 Good

derek

Liked: Staff & service
Disliked: Property conditions & facilities

Nice enough hotel and quite central

Staff were very friendly . It is an old building but reasonably clean . Rooms very spacious but the mattress was so soft. A bit tired and needs some tlc and a wee lick of paint . The breakfast was amazing and plenty of choice .
Stayed 3 nights in Sep 2024

10/10 Excellent

Dmitri

Stayed 3 nights in Sep 2024

8/10 Good

n s

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Sep 2024

8/10 Good

Maureen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property does not have air conditioning even though it says it does. The breakfast was great. The hotel is old and needs a bit of a touch up. We thought it could have been cleaner. We liked the location for walking to things to see and do.
Stayed 5 nights in Sep 2024

10/10 Excellent

Jenica

Stayed 3 nights in Aug 2024

10/10 Excellent

Mauro

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Nicole

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was a little walk away from the town centre, and our room was up a few flights of stairs, but the overall stay was nice. The breakfast was outstanding - one of the best buffet breakfasts on our trip!
Stayed 2 nights in Jul 2024

8/10 Good

Dario

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

10/10 Excellent

Xiang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff.
Stayed 2 nights in Jun 2024

8/10 Good

Maximiliano

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

B and b guest house style

Overall was a ok stay. The breakfast is very good and the person who run the b and b works very hard. Nice quiet location
Stayed 1 night in May 2024

6/10 Okay

Gerardo

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
This property does not have a lift. It would be good if Hotels.com asked properties without lifts to make possible guests aware of this fact. I travelled with a friend who has mobility limitation and this is not a good place to stay for people with difficulties going up or down stairs, particularly if the staircase is dark.
Stayed 2 nights in May 2024

2/10 Terrible

Sandeep

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Terrible stay. Didn’t sleep both nights I was there.
Stayed 2 nights in Apr 2024