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Hotel Royal Penang

4.0 star property
Family-friendly hotel with a sauna connected to the convention center in George Town

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Photo gallery for Hotel Royal Penang

Premier Suite | View from room
Lobby
Outdoor pool
Apartment Suite | Minibar, in-room safe, desk, iron/ironing board
Apartment Suite | View from room

Reviews

7.0 out of 10
Good

Popular amenities

  • Parking available
  • Pool
  • Bar
  • Gym
  • Room service
  • Breakfast available

Explore the area

Map
No. 3 Jalan Larut, George Town, Penang, 10050
  • Gurney Drive
    ‪12 min walk‬
  • KOMTAR
    ‪12 min walk‬
  • Gurney Plaza
    ‪3 min drive‬
  • Penang (PEN-Penang Intl.)
    ‪20 min drive‬

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Room options

View all photos for Deluxe Room

Deluxe Room | Minibar, in-room safe, desk, iron/ironing board

Deluxe Room

  • 269 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Apartment Suite

Apartment Suite | Minibar, in-room safe, desk, iron/ironing board

Apartment Suite

  • 753 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room

Premier Room | View from room

Premier Room

  • 269 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed | View from room

Executive Suite, 1 King Bed

  • 581 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room

Superior Room | Minibar, in-room safe, desk, iron/ironing board

Superior Room

  • 269 sq ft
  • Sleeps 3
  • 2 Twin Beds

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About the neighborhood

George Town

Located in Downtown George Town within a short walk of Gurney Drive, Hotel Royal Penang is within a mile (2 km) of other popular sights such as KOMTAR. This 237-room, 4-star hotel has an outdoor pool along with free in-room WiFi and a gym. Centrally located in George Town, the hotel is connected to the convention center, and a short walk from Wawasan Open University Main Campus and Sun Yat Sen Museum.

What's nearby

  • Gurney Drive - 12 min walk - 0.7 miles
  • KOMTAR - 12 min walk - 0.7 miles
  • Penang Times Square - 14 min walk - 0.8 miles
  • Swettenham Pier Cruise Terminal - 3 min drive - 1.7 miles
  • Gurney Plaza - 3 min drive - 1.7 miles

Getting around

  • Penang Sentral - 31 min drive
  • Penang Intl. Airport (PEN) - 31 min drive

Restaurants

  • ‪Noble Season Chinese Restaurant - ‬2 min walk
  • ‪Continental Bakery - ‬2 min walk
  • ‪Seong Huat Street Art Cafe - ‬1 min walk
  • ‪Zen Xin Vegetarian - ‬2 min walk
  • ‪La Mei Zi Steamboat - ‬2 min walk

About this property

Hotel Royal Penang

Family-friendly hotel with a sauna connected to the convention center in George Town
Hotel Royal Penang features an outdoor pool, a children's pool, and a gym. You can take advantage of onsite parking for a fee, along with an airport shuttle (available 24 hours) for MYR 100 per vehicle one-way. The front desk has multilingual staff that can help with securing valuables, luggage storage, and dry cleaning/laundry. Other amenities at this family-friendly hotel include a sauna, free WiFi in public areas, and meeting rooms.
TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Minibars, coffee makers, and safes are other standard amenities. Change of towels is available on request.
An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

Chinese (Mandarin), English, Malay

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limo/town car service
  • Self parking on site (surcharge)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee: MYR 30 to 80 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Grove Brasserie

Things to do

  • Bicycle rentals
  • Children's pool
  • Gym
  • Outdoor pool
  • Sauna

Family friendly

  • Babysitting
  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking

More

  • 20 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:30 PM; Check-in end time: 11:00 PM
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets

Children and extra beds

  • Up to 2 kids 11 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for MYR 100.0 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately MYR 30 to 80 per person
  • Airport shuttle fee: MYR 100 per vehicle (one-way)
  • Rollaway bed fee: MYR 100.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Check-in: 2:30 PM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is available during limited hours. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Hotel Penang Royal
Hotel Royal Penang
Penang Hotel Royal
Penang Royal
Penang Royal Hotel
Royal Hotel Penang
Royal Penang
Royal Penang Hotel
Hotel Royal Penang George Town
Hotel Royal
Royal Penang George Town
Hotel Royal Penang Hotel
Hotel Royal Penang George Town
Hotel Royal Penang Hotel George Town

Frequently asked questions

Is a free cancellation option available at Hotel Royal Penang?

Hotel Royal Penang offers free cancellation on select room rates. For specific requirements, review the cancellation policy on Orbitz.

What's there to do close to Hotel Royal Penang?

This hotel is situated in Downtown George Town within a short 15-minute walk of Gurney Drive and also 15 minutes on foot from KOMTAR. You'll also find Georgetown UNESCO Historic Site and Penang Times Square less than a mile away.

Will I be able to park at Hotel Royal Penang?

Yes, self parking is available for a surcharge. Accessible parking and electric car charging are also available for guests.

Does Hotel Royal Penang have a casino?

No, Hotel Royal Penang doesn't have a casino.

Is there an indoor pool at Hotel Royal Penang?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What amenities will couples enjoy at Hotel Royal Penang?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and a restaurant.

Does Hotel Royal Penang have a hot tub?

No, but this hotel does have a sauna.

Does Hotel Royal Penang have a restaurant with a breakfast menu?

Yes, Hotel Royal Penang serves buffet breakfast for a surcharge at Grove Brasserie.

Will Hotel Royal Penang allow pets to stay free of charge?

No, pets aren't allowed at Hotel Royal Penang.

Are there connecting rooms at Hotel Royal Penang?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to Hotel Royal Penang?

The closest major airport to Hotel Royal Penang is Penang Intl. Airport (PEN), which is 11.9 mi away (31 minutes by car).

Are there rooms with balconies that I can book at Hotel Royal Penang?

No, at Hotel Royal Penang, there aren't any guestrooms that list a balcony.

Hotel Royal Penang Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 71 out of 607 reviews
Rating 8 - Good. 249 out of 607 reviews
Rating 6 - Okay. 184 out of 607 reviews
Rating 4 - Poor. 76 out of 607 reviews
Rating 2 - Terrible. 27 out of 607 reviews

6.8/10

Cleanliness

7.0/10

Staff & service

6.4/10

Amenities

6.4/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveler

Great location
Stayed 1 night in Jul 2020

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

good comfortable and friendly

An enjoyable stay. The reception staff are very helpful and I feel I must also make a positive mention of the housekeeping. the breakfast had a good spread and the hotel is handy for lots of eating places. The hotel evening buffet is very good value.
Stayed 4 nights in Dec 2019

8/10 Good

Seetha

Liked: Cleanliness, room comfort
Disliked: Staff & service

short overnight stay.

Lagila lounge was advertised with special drink promotion and we were looking forward to have a drnk and relax. At 1130pm it was apparently closed and there were no staff there. Place was dark and empty. No wonder the hotel cannot generate revenue! When it was the Sheraton, it was lively and it had atmosphere and vibrancy. The room was very comfortable and clean. Hotel is very calm and quiet.
Stayed 1 night in Dec 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and Comfortable stay

Clean and comfortable room and bed, efficient check in, value for money.
Stayed 3 nights in Dec 2019

8/10 Good

Mohd

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

8/10 Good

Noor

Stayed 1 night in Dec 2019

10/10 Excellent

Ayu

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfort and relax

Great for relax
Stayed 1 night in Dec 2019

4/10 Poor

Shankar, Auckland

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Disappointed believeIng this is a 4 star hotel, but this hotel will qualify for 2 stars Or less due to the toilet and bathroom conditions. We have booked 2 rooms but have to change rooms due to the cleanness of the bedsheets in both rooms. Although we were given connecting room in a different floors toilets and bathrooms in all rooms are very bad due to its age. The room we stayed for remaining 4 nights has cracked vanity top, water leaking on the floor through the cracks I believe management is well aware of the conditions of the rooms, and ignoring. I will not recommend this hotel to anyone unless the major renovation is done. I do have pictures and videos of the rooms. We wasted over 2,500 RM for 2 rooms. Keep the cool and to enjoy our 5 days holiday in Penang we decided to continue to stay here. Keep away from this hotel!!
Stayed 5 nights in Dec 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, amenities
Likes: The location was good as it was close to many eateries and tourist sites. The hotel's dinner buffet was very good but the lunch buffet was disappointing. The pool area was quite good. Reception & dining staff were pleasant. Dislikes: The whole hotel needs major refurbishing. Bathroom tiles were full of mold, bath tub chipped in many places. Only 1 hand towel was provided when we asked for 2, it was taken away the next day and not replaced. Cleaning staff need more training. Sink in bathroom badly situated therefore water leaked onto floor which made it slippery and dangerous. We asked for it to be fixed twice but was never resolved. The cleaning staff instead put a floor towel to cover up the puddles. Bed was hard and pillows harder. Towels were paper thin.
Stayed 6 nights in Oct 2019

8/10 Good

Bobbie

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2019

8/10 Good

Farhanah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

6/10 Okay

Mohd Norhairie

Stayed 2 nights in Aug 2019

2/10 Terrible

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Very poor maintenance, especially the bathroom. Shower curtain dirty, walls need fresh coats of paint, bathroom tiles need to be cleaned, esp in between the tiles; black stains. Tap head to change water flow from shower to bathtub & vice versa not working. Room carpets don't appear clean & room feels gloomy. Overall room was depressing!
Stayed 3 nights in Jul 2019

8/10 Good

murugasu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019

4/10 Poor

Verified traveler

Traveled with group, Business traveler
Disliked: Staff & service
The toilet shower tap is okd and leaking
Stayed 1 night in Jul 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel and good location

Recommended 👌
Stayed 1 night in Jul 2019

8/10 Good

Verified traveler

Stayed 3 nights in Jul 2019

6/10 Okay

Masaru

Disliked: Cleanliness, staff & service
Breakfast is terrible. Even 7:00 nobody took care of egg plates. Food is warmed up
Stayed 2 nights in Jul 2019

8/10 Good

Jake

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Jul 2019

10/10 Excellent

TAI WAI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location

Overall is good, my room at 52/F, good view at day and night, near Twins Tower, near LRT station
Stayed 2 nights in May 2019

4/10 Poor

Florence

Disliked: Staff & service

Not recommended to stay

Hotel is old and understaffed. Room was not cleaned the next day till after 2 telephone calls. Breakfast was not nice and the staff were new and ignorant.
Stayed 2 nights in Apr 2019

8/10 Good

yipin

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2019

8/10 Good

Sam, Singapore

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel located in Central of the George Town, convenience for those who stay at hotel Royal .
Stayed 1 night in Mar 2019

10/10 Excellent

Shane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great central location. Hotel staff were very helpful and friendly really enjoyed our stay in Penang.
Stayed 2 nights in Jan 2019

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