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Hotel Pen Mutiara

Property class: 3

Choose dates to view prices

Photo gallery for Hotel Pen Mutiara

A swimming pool with a water slide and a children's play area.
A hotel room with a large bed, a desk, a chair, a TV, and a lamp.
A hotel room with a bed, a desk, a chair, and a TV.
A bathroom with a bathtub, toilet, and glass shower enclosure.
A hotel with a central courtyard, a fountain, and a sign reading "Hotel Mutiyana Penang".

Reviews

5.8 out of 10

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Room service

Explore the area

View in a map
Wisma Nelayan Pelabuhan LKIM, George Town, Pulau Pinang, 11960
  • Place, Penang War Museum
    ‪14 min walk‬
  • Place, Bukit Teluk Tempoyak Besar
    ‪2 min drive‬
  • Place, Queensbay Mall
    ‪6 min drive‬
  • Airport, Penang (PEN-Penang Intl.)
    ‪9 min drive‬

Room options

View all photos for Superior Double or Twin Room

A hotel room with a large bed, a desk, a chair, a TV, and a lamp.

Superior Double or Twin Room

  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

Family Triple Room, Multiple Beds

  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed
  • Free WiFi

View all photos for Deluxe Double or Twin Room

A hotel room with two beds, a desk, a chair, and a lamp.

Deluxe Double or Twin Room

  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

Family Suite, Multiple Beds

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed
  • Free WiFi

Family Suite, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

About the neighborhood

George Town

Located in Bayan Lepas, Hotel Pen Mutiara is 1.1 mi (1.8 km) from Bukit Teluk Tempoyak Besar and within a 10-minute drive of RECSAM and Institute Pendidikan Guru. This 3-star hotel has 30 guestrooms and offers conveniences like a restaurant, free in-room WiFi, and free self parking.

What's nearby

  • Penang War Museum - 14 min walk - 0.8 miles
  • Bukit Teluk Tempoyak Besar - 2 min drive - 1.5 miles
  • Queensbay Mall - 6 min drive - 3.6 miles
  • Gurney Drive - 21 min drive - 11.9 miles
  • Penang Hill - 32 min drive - 12.6 miles

Getting around

  • Penang Sentral - 28 min drive
  • Penang Intl. Airport (PEN) - 16 min drive

Restaurants

  • ‪McDonald's - ‬9 min drive
  • ‪Ichi Tong 一桐 @ Lucerne - ‬8 min drive
  • ‪Nööödles - ‬9 min drive
  • ‪Zus Coffee - ‬8 min drive
  • ‪Oo White Coffee Snake Temple - ‬9 min drive

About this property

Hotel Pen Mutiara

There's free parking and an airport shuttle for a fee. Front-desk staff can help with luggage storage, and provide local restaurant recommendations.
Guests can expect free WiFi and LCD TVs with satellite channels. Bathrooms offer hair dryers and free toiletries. Other amenities include refrigerators, coffee makers, and desks.

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Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Free offsite parking
  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Daily local cuisine breakfast available 8:00 AM to 10:00 AM for a fee: MYR 15 for adults and MYR 12 for children
  • A coffee shop/cafe
  • A restaurant

Family friendly

  • In-room refrigerator

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Smoking not allowed

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator
  • Room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop workspace

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 8:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: MYR 2.00 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for local cuisine breakfast: approximately MYR 15 for adults and MYR 12 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
  • Check-in: 2:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is available during limited hours. For convenient arrivals and departures, you can take advantage of the airport shuttle (fees apply). Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Hotel Pen Mutiara George Town
Hotel Hotel Pen Mutiara
Pen Mutiara George Town
Pen Mutiara
Hotel Hotel Pen Mutiara George Town
George Town Hotel Pen Mutiara Hotel
Hotel Pen Mutiara Hotel
Hotel Pen Mutiara George Town
Hotel Pen Mutiara Hotel George Town

Frequently asked questions

Are free cancellation options available at Hotel Pen Mutiara?

Hotel Pen Mutiara offers free cancellation on some room rates. For more details, look at the cancellation policy on our site.

What is there to do near Hotel Pen Mutiara?

This hotel is situated in Bayan Lepas, close to Penang International Sports Arena, Queensbay Mall, and Bukit Teluk Tempoyak Besar. You'll also find Pantai Teluk Bayu and Relau Sport Complex nearby.

Is parking available on site at Hotel Pen Mutiara?

Yes, self parking is offered for free at the hotel.

Does Hotel Pen Mutiara feature a casino at the property?

No, Hotel Pen Mutiara doesn't have a casino.

Will I find an indoor pool at Hotel Pen Mutiara?

No, there is no indoor pool at this hotel.

Does Hotel Pen Mutiara have a hot tub?

No, this hotel doesn't have a spa tub.

Does Hotel Pen Mutiara feature a restaurant that includes a breakfast menu?

Yes, Hotel Pen Mutiara serves breakfast (local cuisine) each morning for a surcharge from its restaurant.

Will Hotel Pen Mutiara allow pets to stay for free?

No, pets and service animals aren't allowed at Hotel Pen Mutiara.

Does Hotel Pen Mutiara have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Hotel Pen Mutiara?

The closest major airport to Hotel Pen Mutiara is Penang Intl. Airport (PEN), which is 5.8 mi away (16 minutes by car).

Are there rooms with balconies that I can book at Hotel Pen Mutiara?

No, there aren't any guestrooms with balconies at Hotel Pen Mutiara.

Hotel Pen Mutiara Reviews

Reviews

5.8
Rating 10 - Excellent. 1 out of 7 reviews
Rating 8 - Good. 0 out of 7 reviews
Rating 6 - Okay. 4 out of 7 reviews
Rating 4 - Poor. 1 out of 7 reviews
Rating 2 - Terrible. 1 out of 7 reviews

6.4/10

Cleanliness

7.2/10

Staff & service

5.4/10

Amenities

5.6/10

Property conditions & facilities

Reviews

Verified review

4/10 Poor

Tg

Disliked: Amenities, property conditions & facilities
Aircon was not working well in the first 8hours after checking in and the noise was extremely distracting at night. Like other review mentioned the towel was poorly stained with many black marks on it. Booked a shuttle service and cancelled afterward with the receptionist but the taxi driver still appeared on 2nd day, failure in communication. Location is the 15min away from airport but nothing in surrounding.
Stayed 1 night in Apr 2019
Verified review

6/10 Okay

IsmailHani

Disliked: Property conditions & facilities
Late check out time
Stayed 1 night in Sep 2019
Verified review

10/10 Excellent

Ahmad Fazli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Outstanding

The food was outstanding, spacious room, good staff. Value for money.
Stayed 2 nights in Aug 2019
Verified review

6/10 Okay

Verified traveler

Liked: Staff & service
kolam tak best
Stayed 1 night in Jul 2019
Verified review

2/10 Terrible

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Beyond words and thoughts

Check-in and Service staff is swift and efficient. Other than that, all fail beyond words... Arrived midnight, no proper signage to led to hotel lobby (its a Restaurant and Hotel). Given room 202, went up and realized the corridor w/o air-con, hence smell linger. Went into the room, stuffy and smelly, even the free water bottles r warm! Spacious room but it doesn't help with a extremely lousy and loud air-con, which need around 1/2hr to cool the room. Dusty floor, no telephone, 8 local tv channels to choose... Slept and woke up by water droplets hitting on me from air-con. Since no phone, i pack up all my stuff, went down to request room change to 210. Same room conditions w/o water droplets. Its explain why Agoda doesn't have this hotel as recommendation. Hotel.com should follow.
Stayed 1 night in Jun 2019
Verified review

6/10 Okay

Noor Hanis

Liked: Cleanliness, room comfort
Stayed 3 nights in Jul 2020
Verified review

6/10 Okay

Takashi

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020