Hotel Acquario

We went to the hotel the 05/10/2016, The room was very old and not well preserved and the hotel is in a dark ugly alley. The double beds are just 120 cm wide although they were shown as standard full size on the web, they are tiny... But the worst is that to our complaints the night receptionist was awfully rude he said I don't have time to waste with you, and told me that if didn't like the hotel I could choose another one while watching the tv in from of the reception.

U have to walk for 300 meters with ur luggage because the street is narrow and does not allow cars. 16 euros per day for parking. The staff is unfriendly and not helpful . The room smell the mold and is very noisy !it is basically a hole! Shower stall is minuscule ! Breakfast? Coffee and few pastries ?apples! We paid 75 euros because we booked last minute ! Don't go there ! Sleep in the street !!

Literally the worst hotel I've ever stayed in!! The only hote on our way to Cinque Terre that had a room available - no wonder why. Creepy neighborhood, weird parking area. No elevator, so had to carry the suitcase upstairs. The room was tiny and dirty. Didn't risk to take the shower and barely touched anything. Breakfast: Biscuits and coffee, though didn't feel like eating off those plates either. Staff weren't nice or welcoming at all. I know it's a 3*, but you would still expect some sort of a welcome. My only wish in the morning was to leave Genoa as soon as possible, which was a shame - they say it's a nice city.

The Hotel is centraly located not far from the train station. If you have luggage be prepared to haul it up the flight of stairs. Hotel is on the first floor and there is no lift. Staff a really unfriendly bunch who had no interest at all - seemed to think they were doing us a favour! Breakfast was ok. Only plus is that its a walking distance to the main attractions - piazza banchi, christof columbo, Reubens paintings. All in all it was ok for the night but wouldn't go back.

This Hotel was an excellent choice as we had only 24 hours in Genova and the location is great, very close to all the sites we wanted to visit and very close to the Subway Stations Darsena and St Giorgio. Only a 5 min walk from the Museum Galata di Mare, the Aquarium and all the Palaces and Porto Antiko. The staff was friendly, the breakfast was great and the room was very clean, especially the bathroom. Minibar available so we could cool our water, only the beds were two twin beds joined so there was a split in the middle but that was ok for one night, two nights maybe not. Me and my husband enjoyed our stay and would visit again.

This hotel has nice breakfast, help full staff and good location. Good wifi connection and free. It is in old town and close to Port Antico and Galata Maritime museum. There are many cafe and snack facilities around hotel. Just the lift is so small for two persons.

Been there in a bussines trip and stayed for 3 nights. Very convenient location in the old city, reasonably clean, but that would be all. Room and bathroom are very small, Tv is hooked on a wall making access between it and bed a constant challenge. Breakfast is fairly basic and for those used to have a proper food before starting the activity, you better bring some supplies with you. But all in all, it fulfils the basic purpose, i.e. to provide a roof over your head for the night. Price is rather high for what it offers, but probably you have to pay more, simply for staying in the old city.

This is a plain and simple hotel, but quite good value in my experience (£108 for three nights). My room there was small but adequate, with walls in a marine shade of blue and a mural over the bed depicting two rather amorous-looking dolphins. The breakfast room is also small with pleasant decor and, though there is a modest range of items, I couldn't honestly complain. The staff were always helpful and didn't assume that one could only speak English. There was very little noise at night. The one real cause for complaint was the TV in my room. For most channels (all Italian) reception was very poor, but hardly any programmes seemed worth watching anyway - not the hotel's fault. The location is a great advantage: in the historic centre, on one of the many 'caruggi' (narrow alleyways). It's just a few minutes' walk from the waterfront, with all its attractions, and a tourist information centre is nearby.

We rolled into Genoa without any reservations, so we visited a hotel suggested in a guidebook. There was no vacancy, so we wandered over to the Hotel Acquario, pulling our big bags with wheels down the clunky, cobblestone streets. The hotel is located off a very narrow street that leads into an even narrower street that's so small that it's off limits to cars and scooters. Although this is described as a negative aspect in some of the reviews, I thought it was a draw. These narrow pedestrian passages are what give Genoa part of its charm and character. There is a locked door at the entrance to the hotel. There is a flight of stairs in front of the door that leads up to the lobby/breakfast area. We were buzzed in and lugged our heavy bags to the top of the stairs. ( I was surprised to read here that there is an elevator. We were never told of this, despite the fact that the guy at the front desk watched us heft our bags up those stairs.) We paid roughly 80 Euros a night for a small room. It was tiny, with an ugly dolphin/baby blue decor and tired furniture. The room was a little dirty. Not disgustingly dirty, but like it hadn't been properly cleaned. A vacuum and mop would have helped. There was a window that opened up to one of the narrow streets. This was a good thing, because it provided us with some entertainment, including some sort of verbal dispute that attracted the attention of the police. The surrounding neighborhood has a rough and tumble look, kind of wild like the rest of Genoa that we saw. I never felt unsafe, but I was just a tourist for two days. Breakfast consist of a tray of croissants, perfectly edible but not very fresh, and certainly not fancy. There is some dry cereal, milk and yogurt. There is a juice machine and an automatic coffee machine that makes espressos, cappuccinos and American coffee by the cup. I was happy that there was a coffee machine because it reduced my interactions with the hotel's staff, which consist of two surly guys who seem disinterested in helping their guests. They seemed annoyed when asked questions. Fortunately, this dumpy hotel is in a pretty good spot close to the waterfront and palaces. There are plenty of nearby places to eat. On the morning we left we paid our bill. We said thank you and goodbye to the man at the desk, but he was unresponsive, perhaps too busy being rude to his newest batch of guests. I'm giving this a "poor rating" rather than "terrible" because the hotel could have been even worse.