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Hotel Acquario

3.0 star property

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Photo gallery for Hotel Acquario

Dining
Free toiletries, hair dryer, bidet, towels
Exterior
Lobby
Lobby

Reviews

6.0 out of 10

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Bar

Explore the area

View in a map
Vico San Pancrazio 9, Genoa, GE, 16124
  • Place, Via Garibaldi
    ‪2 min walk‬
  • Place, Aquarium of Genoa
    ‪3 min walk‬
  • Place, Piazza de Ferrari
    ‪9 min walk‬
  • Airport, Genoa (GOA-Cristoforo Colombo)
    ‪12 min drive‬

Room options

View all photos for Double Room

Minibar, in-room safe, desk, free WiFi

Double Room

  • 161 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Family Room

Minibar, in-room safe, desk, free WiFi

Family Room

  • 215 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed
  • Free WiFi

View all photos for Standard Single Room

Minibar, in-room safe, desk, free WiFi

Standard Single Room

  • 108 sq ft
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Economy Double Room

Minibar, in-room safe, desk, free WiFi

Economy Double Room

  • 108 sq ft
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

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Front of property

Bristol Palace Hotel

Genoa Historical Centre
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
9.4 out of 10, Exceptional, 1,008 reviews
$229 nightly
The price is $263
Jun 7 - Jun 8
Total with taxes and fees
Bristol Palace Hotel

About the neighborhood

Genoa

Located in Genoa Historical Centre, Hotel Acquario is within a 5-minute walk of Old Port and within 15 minutes of other popular attractions like Piazza Principe. This 30-room, 3-star hotel welcomes guests with conveniences like a bar/lounge, free in-room WiFi, and coffee/tea in a common area.

What's nearby

  • Via Garibaldi - 2 min walk - 0.1 miles
  • Aquarium of Genoa - 3 min walk - 0.2 miles
  • Old Port - 5 min walk - 0.3 miles
  • Palazzo Ducale - 8 min walk - 0.5 miles
  • Piazza de Ferrari - 9 min walk - 0.5 miles

Getting around

  • Genoa Piazza Principe Station - 12 min walk
  • Cristoforo Colombo Airport (GOA) - 19 min drive

Restaurants

  • ‪Non Solo Chianina - ‬3 min walk
  • ‪Il Baretto - ‬3 min walk
  • ‪Panino Marino - ‬2 min walk
  • ‪Pasta Street - ‬3 min walk
  • ‪Il Ristoro dei Grimaldi - ‬3 min walk

About this property

Hotel Acquario

At Hotel Acquario, guests have access to free WiFi in public areas, coffee in a common area, and express check-in. The front desk has multilingual staff on hand 24/7 to help with luggage storage, securing valuables, and tours or tickets. This hotel also has express check-out.
Guests can expect to find TVs and stay connected with free WiFi. Bathrooms have hair dryers, free toiletries, and bidets. Minibars, safes, and phones are also standard. Housekeeping is not available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • Antico Galleone
  • Il Pesce di Oro
  • Le Maschere

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Multilingual staff
  • No housekeeping service
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Smoking not allowed

Room amenities

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • TV

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10:00 PM
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from May 7 2026 to May 10 2026 (dates subject to change).

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 10 per pet, per day
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 8 nights. This tax does not apply to children under 14 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: EUR 10 per pet, per day
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2 PM—-10:00 PM
  • Check-out: 11 AM
The front desk is open 24 hours a day, and checking in and out are easy with express services.
Property Registration Number IT010025A14GR34LS7

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.

Additional information about polices, regulations, and more:

  • Upon check-in, all guests, including children, must be present to show their passport or government-issued photo ID.
  • Due to national regulations, cash transactions can't exceed EUR 5000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Acquario Genoa
Hotel Acquario
Hotel Acquario Genoa
Acquario Hotel Genoa
Hotel Acquario Hotel
Hotel Acquario Genoa
Hotel Acquario Hotel Genoa

Frequently asked questions

Are free cancellation options available at Hotel Acquario?

Hotel Acquario offers free cancellation on certain room rates. To learn more, take a look at the cancellation policy on our site.

What is there to do close to Hotel Acquario?

This hotel is situated in Genoa Historical Centre within a 10-minute walk of Old Port, Piazza Principe, and Genoa Port Center. You'll also find Port of Genoa Cruise Ship Terminal and Via Garibaldi less than a mile away.

Is there parking available at Hotel Acquario?

No, there isn't parking available at the hotel.

Does Hotel Acquario feature a casino on the premises?

No, Hotel Acquario doesn't have a casino.

Is there an indoor pool at Hotel Acquario?

No, there is no indoor pool at this hotel.

Is Hotel Acquario good for couples?

Couples staying at this hotel will appreciate amenities like a minibar as well as a bar/lounge and concierge services.

Are there hot tubs at Hotel Acquario?

No, this hotel doesn't have a spa tub.

Does Hotel Acquario feature a restaurant that includes a breakfast menu?

Yes, Hotel Acquario serves breakfast for a surcharge each morning at Le Maschere.

Will Hotel Acquario allow pets to stay for free?

Although they can't stay for free, pets are welcome at Hotel Acquario for a fee of EUR 10 per pet, per day.

Are there connecting rooms at Hotel Acquario?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Hotel Acquario?

The closest major airport to Hotel Acquario is Cristoforo Colombo Airport (GOA), which is 4.6 mi away (19 minutes by car).

Are there rooms with balconies at Hotel Acquario?

No, there aren't any guestrooms at Hotel Acquario that offer a balcony.

Hotel Acquario Reviews

Reviews

6.0
Rating 10 - Excellent. 6 out of 100 reviews
Rating 8 - Good. 28 out of 100 reviews
Rating 6 - Okay. 37 out of 100 reviews
Rating 4 - Poor. 14 out of 100 reviews
Rating 2 - Terrible. 15 out of 100 reviews

6.8/10

Cleanliness

6.4/10

Staff & service

5.6/10

Amenities

5.8/10

Property conditions & facilities

Reviews

Verified

2/10 Terrible

ANNA

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Stay away

From the momement we arrived staff behaved oddly. It felt as if they were watching our every move. The only camera inside the building shows who is entering and exiting. On our 3rd night, exiting the door, my brother gets robbed of his IPhone by a street thug. We asked hotel reception to contact police and they refused saying "no police". Had a bad feeling from day one about this place. Stay away, shady people, shady area
Stayed 5 nights in Oct 2021
Verified

2/10 Terrible

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
Esperienza negativa con cancellazione della prenotazione senza darne info
Stayed 2 nights in Sep 2021
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Central and in need of refurbishment but ok.

The hotel is central so a big plus, room are ok for the rate even if the rooms are old and worn out. Bed was really uncomfortable but room clean. It was quiet even if it’s located in the center. Service was great :)
Stayed 1 night in Aug 2021
Verified

10/10 Excellent

Khaled

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
If you come without your own car its better to not miss the bus to the to ed n abd back
Stayed 3 nights in Jul 2021
Verified

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean, comfortable hotel

Convenient location close to all major sights.
Stayed 2 nights in Feb 2020
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stanze piccole e con arredamento vecchio e polveroso. Personalmente ho dovuto cambiare stanza per tubatura rotta in camera con perdita di acqua sul pavimento. I riscaldamenti non funzionano
Stayed 2 nights in Jan 2020
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Centrale, ottimo servizio e disponibilità. Ci ho dormito solo una notte
Stayed 1 night in Jan 2020
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Posizione strategica, perfetto per un breve soggiorno.
Stayed 2 nights in Dec 2019
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible!

It was really terrible experience.
Stayed 4 nights in Aug 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Per essere un tre stelle non lo è. Un due stelle sarebbe giusto
Stayed 2 nights in Aug 2019
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Abbiamo soggiornato 2 notti..di cui solo 1 notte in quanto la nostra prenotazione già pagata era stata cestinata senza avviso da un personale incompetentemente.. .personale pessimo tranne per un ragazzo gentile alla reception ...pulizia scarsa della stanza...cattivi odori...bagno con piastrelle con muffa...camera con prese di corrente rotte...una notte horror... non ci torneremo più
Stayed 2 nights in Aug 2019
Verified

4/10 Poor

Verified traveler

Disliked: Amenities, property conditions & facilities
bon emplacement mais hotel vétuste, salle de bains minuscule, service indigne d'1 3 *
Stayed 4 nights in Jul 2019
Verified

10/10 Excellent

Giacomo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In un palazzo storico nel pieno centro medioevale a due passi dalla basilica di San Siro e da quella via del campo amata da Faber è sicuramente un ottimo hotel in tutte le sue parti... Da sostare anche nei prossimi momenti di Genova
Stayed 1 night in May 2019
Verified

4/10 Poor

Therese

Disliked: Staff & service, property conditions & facilities, room comfort

Disappointing

Language was a big barrier - no tea or coffee making facilities - the lift was the tiniest ever - staff were unhelpful. I requested support to find a laundromat and nothing was forthcoming. It was difficult to locate but once there was easy to get around- no a/c - not comfortable bed - very small unit
Stayed 1 night in Jul 2018
Verified

8/10 Good

Poul Alberg

Liked: Cleanliness, staff & service, room comfort

Central location; good value for money

Small place. Had a reasonable room on the uppermost floor. Picked it for its nice central location. There are probably better places around but I was happy with the place. I believe the rooms are more airy, better view, the higher you get in the building.
Stayed 2 nights in May 2018
Verified

6/10 Okay

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buono solo per la posizione vicino all’acquario. Colazione misera camera nn troppo pulita
Stayed 1 night in Apr 2018
Verified

4/10 Poor

Verified traveler

Liked: Cleanliness

Comodo all'Acquario ma zona pessima

La via in cui si trova l'ingresso dell'hotel è sporca e decadente, per l'importo pagato avrei gradito almeno la colazione e un secondo letto per il bambino (se prenoto una tripla non mi aspetto di dormire con il bambino nel matrimoniale). Non lo consiglierei, per una notte si porta pazienza (dentro fra l'altro è vecchio ma pulito e decoroso) ma ci sono alberghi migliori, se ci si muove per tempo.
Stayed 1 night in Apr 2018
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort

A 300 metri dall'acquario

Molto vicino al porto antico e quindi agevole per portare i bagagli. In 2 minuti abbiamo fatto check-in e in altri 2 il check-out. L'albergo è semplice e pulito. Il Wi-fi mi è parso funzionare bene. Lo consiglio.
Stayed 1 night in Apr 2018
Verified

4/10 Poor

Giovanni

Disliked: Room comfort

potrebbe essere meglio come hotel.

La camera assegnata è molto piccola, per caricare il cellulare (o qualsiasi altra cosa) è necessario tenere la luce accesa (questo nel bagno) tanto che ho dovuto togliere la lampadina e rimetterla la mattina. rete WiFi nella stanza che non funziona e la rete telefonica in generale è schermata totalmente.
Verified

4/10 Poor

olivier

Disliked: Staff & service, property conditions & facilities, room comfort

Je ne recommande pas

Le séjour était bien car la ville est formidable. Par contre l'hôtel ne fait pas ses 3 étoiles. Il n'y a aucun service, ni en anglais, ni en français ni même en italien. Le déjeuner n'est vraiment pas adéquat. Je ne suis pas une fine bouche et pourtant ce n'était pas convenable. Plusieurs prostitués autour de l'hôtel ce qui ne conviendrait pas aux familles. Le prix est cher pour l'état géneral de l'hôtel. Le mobilier est exécrable, le lit creuse, et les chambres minuscules. Je n'aime pas cela donner de mauvais commetaires mais cet hôtel doit absolument s'améliorer ou bien revoir son nombre "d'étoiles" à la baisse.
Stayed 2 nights in Jul 2017
Verified

8/10 Good

giuliana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
il soggiorno all'hotel acquario è stato positivo la posizione ottima per visitare i punti da me desiderati della città comodo al porto unico neo la stanza e il bagno un po troppo piccoli
Stayed 3 nights in Jun 2017
Verified

6/10 Okay

mirko

Liked: Cleanliness, staff & service

Hotel economico e in ottima posizione

L'hotel è in posizione molto comoda per il centro storico e per l'acquario, il prezzo è in linea con quanto offerto dalla camera, la colazione inclusa nel prezzo è buona e abbondante.
Verified

6/10 Okay

Verified traveler

Liked: Room comfort

not so bad

The hotel is located inside city slightly. therefore we have to park a car somewhere. There is a big parking slot at the courst. We could find a nice restaurant nearby the hotel.
Verified

6/10 Okay

JOSEPH

Liked: Staff & service

Great for aquarium

Just try walking from the aquarium area back to the hotel, Genoa is a very shaddy looking area , and not many good looking kind folks around in this area. you can get lost and worried real fast.
Verified

8/10 Good

Clo

Liked: Cleanliness, staff & service, property conditions & facilities

Cet hôtel est globalement tout à fait correct.

Ayant demandé une chambre à un lit, je ne pouvais obtenir qu'une petite chambre. J'aurais cependant apprécié plus d'espace. A mon grand étonnement l'équipement des sanitaires fonctionnait parfaitement et la connexion internet aussi.

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