Balbi Hotel

2.0 star property
Hotel in Genoa, near Port of Genoa Cruise Ship Terminal

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Photo gallery for Balbi Hotel

Down comforters, in-room safe, desk, iron/ironing board
Exterior
Reception
Staircase
Interior detail

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking available
  • Room service
  • Pet friendly
  • Air conditioning
  • Free WiFi
  • Business services

Explore the area

Map
Via Balbi 21 int 3, Genoa, GE, 16126
  • Aquarium of Genoa
    ‪11 min walk‬
  • Old Port
    ‪12 min walk‬
  • Port of Genoa Cruise Ship Terminal
    ‪16 min walk‬
  • Genoa (GOA-Cristoforo Colombo)
    ‪15 min drive‬

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Room options

Single Room

  • Sleeps 1
  • 1 Twin Bed

Family Room

  • Sleeps 6
  • 5 Twin Beds

Quadruple Room

  • Sleeps 5
  • 4 Twin Beds

Triple Room

  • Sleeps 4
  • 3 Twin Beds

Double Room Single Use

  • 129 sq ft
  • Sleeps 1
  • 1 Twin Bed

Double Room

  • Sleeps 3
  • 1 Double Bed

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About the neighborhood

Genoa

Located in Centro Est within a short walk of Old Port, Balbi Hotel is within a mile (2 km) of other popular sights such as Port of Genoa Cruise Ship Terminal. This 13-room hotel welcomes guests with conveniences like free in-room WiFi, concierge services, and a computer station.

What's nearby

  • Aquarium of Genoa - 11 min walk - 0.6 miles
  • Old Port - 12 min walk - 0.7 miles
  • Port of Genoa Cruise Ship Terminal - 16 min walk - 0.9 miles
  • Genoa Port Center - 17 min walk - 0.9 miles
  • Piazza de Ferrari - 18 min walk - 1.0 mile

Getting around

  • Genoa Piazza Principe Station - 4 min walk
  • Cristoforo Colombo Airport (GOA) - 15 min drive

Restaurants

  • ‪Trattoria dell'Acciughetta - ‬2 min walk
  • ‪Bar Cavo - ‬1 min walk
  • ‪La Focacceria di Teobaldo - ‬1 min walk
  • ‪Hb Cafè - ‬1 min walk
  • ‪E Prie De Ma - ‬1 min walk

About this property

Balbi Hotel

Hotel in Genoa, near Port of Genoa Cruise Ship Terminal
At Balbi Hotel, guests have access to free WiFi in public areas, a meeting room, and a computer station. Self parking is available for EUR 23 per night. The front desk has multilingual staff that can help with concierge services, luggage storage, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include express check-out, a TV in a common area, and a vending machine.
Guests can expect to find free WiFi and satellite TV. Bathrooms offer hair dryers and free toiletries, and beds are dressed in down comforters. Refrigerators, coffee makers, and laptop-compatible safes are also available. Limited housekeeping is available.

Languages

English, French, German, Italian

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 23 per day); reservations required
  • Self parking on site (EUR 23 per night)

Things to do

  • TV in common areas

Family friendly

  • Crib (surcharge)
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (limited availability)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station
  • Meeting room

More

  • 1 floor
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)
  • Down comforter
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 9:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Express check-out available

Special check-in instructions

The front desk is open daily from 7:30 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • This property welcomes pets for EUR 10 per pet, per stay
  • Dogs and cats only
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • One child 3 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for EUR 20 per night
  • Cribs/infant beds are available for EUR 10.00 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 2.50 per person, per night, up to 8 nights. This tax does not apply to children under 14 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Self parking fee: EUR 23 per night
  • Nearby parking fee: EUR 23 per day (492 ft away)
  • Pet fee: EUR 10 per pet, per stay
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 10.00 per night
  • Rollaway bed fee: EUR 20 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - 01247250994
This property accepts major credit cards
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM—-9:00 PM
  • Check-out: 10:00 AM
  • Minimum check-in age: 18
The front desk is available during limited hours, and checking out is easy with express services. Driving? This property offers parking (fees apply).
Property Registration Number IT010025A1LHIZU9TZ

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Hotel Registry Number: CODICE CITR: 010025-ALB-0057
  • Tax ID number is 01247250994.
  • This property accepts major credit cards.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • Upon check-in, all guests, including children, must be present to show their passport or government-issued photo ID.
  • Due to national regulations, cash transactions can't exceed EUR 5000 at this property. For additional details, contact the property using the contact information on your booking confirmation.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Balbi Genoa
Balbi Hotel
Balbi Hotel Genoa
Hotel Balbi
Balbi Hotel Hotel
Balbi Hotel Genoa
Balbi Hotel Hotel Genoa

Frequently asked questions

Is a free cancellation option available at Balbi Hotel?

Balbi Hotel provides free cancellation on certain room rates. To learn more, look at the cancellation policy on our site.

What is there to do close to Balbi Hotel?

This hotel is situated in Centro Est within a short 16-minute walk of Port of Genoa Cruise Ship Terminal and also 12 minutes on foot from Old Port. You'll also find Genoa Port Center and Piazza de Ferrari less than a mile away.

Will I be able to park at Balbi Hotel?

Yes, parking is offered for EUR 23 per night.

Does Balbi Hotel feature a casino at the property?

No, Balbi Hotel doesn't have a casino.

Is there an indoor pool at Balbi Hotel?

No, there is no indoor pool at this hotel.

Is Balbi Hotel good for couples?

Amenities at this hotel that appeal to couples include a down comforter and concierge services.

Does Balbi Hotel have a hot tub?

No, there isn't a spa tub at this hotel.

Does Balbi Hotel have a restaurant with a breakfast menu?

No, Balbi Hotel doesn't have a restaurant that serves breakfast.

Does Balbi Hotel allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Balbi Hotel for a fee of EUR 10 per pet, per stay. The property also provides food and water bowls.

Does Balbi Hotel have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Balbi Hotel?

The closest major airport to Balbi Hotel is Cristoforo Colombo Airport (GOA), which is 4.3 mi away (15 minutes by car).

Are there rooms with balconies that I can book at Balbi Hotel?

No, there aren't any guestrooms with balconies at Balbi Hotel.

Balbi Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 42 out of 118 reviews
Rating 8 - Good. 42 out of 118 reviews
Rating 6 - Okay. 25 out of 118 reviews
Rating 4 - Poor. 6 out of 118 reviews
Rating 2 - Terrible. 3 out of 118 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

7.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

AKANE, 00000000000

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel Clark was kind and directed me to the cosy restaurant nearby. The room has a bus tub. Great start of my long time journey.
Stayed 1 night in Apr 2025

10/10 Excellent

Coleton

Stayed 1 night in Apr 2025

10/10 Excellent

Jack

Stayed 1 night in Dec 2024

10/10 Excellent

Riccardo, Paratico

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ottimo albergo in pieno centro storico, consigliatissimo
Stayed 8 nights in Jun 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Good location and price. Room comfortable.
Stayed 2 nights in May 2024

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super and understanding of my arrival issues. They are excellent and very kind hosts. I would recommend Hotel Balbi.
Stayed 1 night in Jun 2024

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to station, amazing service from staff very helpful with any questions i had and offering suggestions of things to see and do
Stayed 2 nights in Jun 2024

10/10 Excellent

Vincenzo

Stayed 1 night in Feb 2024

10/10 Excellent

Dmitri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2024

2/10 Terrible

O

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Feb 2023

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A good find

Room clean with standard amenities located very close to the train station. Owners very friendly and helped put my passport my suitcase when I left it behind by accident!
Stayed 2 nights in Sep 2022

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location - not too far from the Pincipe station but not too close to the crowd. Room and bathroom simple and clean, very high ceiling makes it feel comfortable. Staff (may be owners) very friendly. Only downside - located 2 floors up the stairs (very long ones) with no elevator, not recommended for those with leg/knee problems with heavy luggage.
Stayed 1 night in Sep 2019

10/10 Excellent

Georgina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019

6/10 Okay

Verified traveler

Stayed 2 nights in Apr 2019

4/10 Poor

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Not for old people

Nowhere did Expedia say that the Balbi Hotel is on the third floor of an old building without elevator. We had to climb 53 steps with our luggage. We were exhausted when we arrived at the desk.
Stayed 2 nights in Jun 2018

6/10 Okay

Alexander

Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 2 nights in Jun 2018

8/10 Good

Marcia, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was in an excellent location, very close to the train station and the historic area of Genoa. John was extremely friendly and helpful and gave us great recommendations for food in the area. The room was very bare bones, but clean.
Stayed 3 nights in May 2018

6/10 Okay

Joseph W, Phoenix, AZ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Close to train station

6/10 Okay

Troy

Parking is an issue and many stairs to climb

6/10 Okay

Lauren, Naples

Disliked: Property conditions & facilities, room comfort

Close to train station

Beds were not the most comfortable, but we were very close to the train station and the waterfront. Some restaurants nearby.

8/10 Good

rina, sf

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

decent hotel for the price

over all ok but no bolt lock on door

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location, friendly staff

This hotel is conveniently located a 5 minute walk from the train station and across the street from the Royal Palace Museum (which is awesome). It's one of the few hotels where the reception desk was open after 7:00. Bathroom was small but room was spacious, with a window overlooking the street. Very friendly staff! They were quite helpful showing us around and watching our bags after checkout.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff/owners were incredibly helpful and informative. Nothing was too much trouble for them.

10/10 Excellent

Joanne, Connecticut

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great character, perfect location!

A group of friends (couples) stayed at the Balbi Hotel for one night after a week long cruise. We chose it because it was close to the train station, and 2 of our friends had to leave for Milan the next day. We really wanted a quaint place with character but also reasonable in price, and we found it all at the Balbi. We LOVED our rooms, the ceiling paintings are even more striking in person. Dario, who was at the desk when we arrived, was absolutely wonderful. He gave us great directions to drive down to Portofino and made us feel very welcome. It was also great to have wi fii and be able to skype my family at home in the USA. At night we walked around and stopped in a great local restaurant for some good pizza and red wine. There is a small charge for breakfast however there are also places very close to pop in for great coffee, pastry, etc. It was easy for our friends to walk down the street to the train station the next morning, even with luggage. The only drawback (if you have trouble with stairs) is that there are a few flights to go up before you can check into the hotel, but well worth the effort in our opinion. What a great find for us!! Especially if you have to catch a cruise or train, perfect location!

6/10 Okay

Verified traveler

Liked: Cleanliness