The room was spectacular, the amount of space was wonderful. It was so clean and had extra towels. The water for the tub could of been a tad bit hotter or stayed warmer longer but over all, we want to do it again and are planning for next time!!!! We enjoyed our trip 😃
Helpful staff, nice breakfast, very good ice machine, kids had fun at the pool, and we felt safe. Room was clean.
The geneva IHG is excellent. Clean, great staff, the only indoor pool and spa I could find in finger lakes. Spa needs to be cleaned. Xo
We had a suite, on the 3rd floor and it was perfect for our 1-night stay. Clean with a comfortable bed. I liked the eco-friendly dispensers for soap, etc... They have a gas firepit with comfortable outdoor lawn furniture near the entrance that we enjoyed very much. Parking was challenging due to the hotel being a drop-off point for 3 buses bringing people from a wedding at held at the Cracker Factory. About 100 people - many of which were not staying at this hotel parked at this location and decided the lobby of our hotel would be the after-party since the wedding ended at 10 PM. They went so far as to order several boxes of pizza and food and set up in the hotel lobby area - partying well after midnight. Thankfully, we couldn't hear them once we retired to our room.
Good location not far from lakefront area. very clean room, staff was very professional and friendly. Excellent breakfast choices. Large lot and free to park your car. Quiet area and bed very comfortable.
Jetted tub was fantastic!
Hotel was very clean, staff very helpful and pleasant, breakfast was excellent.
I liked everything about the property clean friendly very accommodating. The only thing was disappointing was the fitness room the equipment needs to be updated one equipment was rusted Enodoc tape around it. Otherwise I would say my stay was wonderful no complaints here.
Everything was perfect. The staff was very professional and friendly. The hotel was very clean and beautiful.
Big hot tub and pool family friendly
The rooms were excellent the staff were excellent the pool was dirty
Very clean, friendly staff! Only downfall is theres og 1 elevator and its very slow!
Clean, comfortable room. Convenient to local attractions
The hotel and staff were excellent however I feel we should of been aware when making the reservation or upon checking in that none of the amenities were available. Pool was closed, gym closed, and limited breakfast. I understand it was due to Covid but it still should of been noted on the website. People travel from different states and in our state the pool would of been open. Not sure if this was just a rule the hotel made or a state rule. There were other guests who expressed the same disappointment about not being forewarned but hotel did not seem to care. If anything, we should been given a refund or discount of some type.
Located within a 5-minute walk of Hobart and William Smith Colleges, Holiday Inn Express & Suites Geneva Finger Lakes, an IHG Hotel is within a 15-minute stroll of Rochester Regional Health. This 77-room hotel has conveniences like free breakfast, an indoor pool, and free in-room WiFi.
Free breakfast is included with your stay. This hotel has a restaurant that's perfect for a leisurely bite to eat.
Flat-screen TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Refrigerators, coffee makers, and free weekday newspapers are also available.
Built in 2014, the brand new Holiday Inn Express & Suites Geneva Finger Lakes, an IHG Hotel features an indoor pool, free WiFi in public areas, and a spa tub. You can take advantage of free parking if you drive. The front desk is staffed 24 hours a day to help with luggage storage and securing valuables. Additional amenities include conference space, a business center, and coffee/tea in a common area.
The room was spectacular, the amount of space was wonderful. It was so clean and had extra towels. The water for the tub could of been a tad bit hotter or stayed warmer longer but over all, we want to do it again and are planning for next time!!!! We enjoyed our trip 😃
Helpful staff, nice breakfast, very good ice machine, kids had fun at the pool, and we felt safe. Room was clean.
Wonderful! Thank you so much for your amazing feedback. We are thrilled you found our hotel to be safe and relaxing. Our indoor pool and spa is one of our favorite amenities and we love to see families enjoying it! Our team is dedicated to ensuring that our guests have everything they need during their visit and that they feel cared for throughout their stay. We are so happy to have achieved that during your visit. We cannot wait to see you again at the Holiday Inn Express Geneva Finger Lakes!
The geneva IHG is excellent. Clean, great staff, the only indoor pool and spa I could find in finger lakes. Spa needs to be cleaned. Xo
Donna,Thank you so much for your incredible feedback! We are thrilled that you enjoyed our location. We love seeing our guests use our indoor pool and spa! We appreciate your feedback related to the spa and have already addressed this with our maintenance team. We look forward to seeing you again!
We had a suite, on the 3rd floor and it was perfect for our 1-night stay. Clean with a comfortable bed. I liked the eco-friendly dispensers for soap, etc... They have a gas firepit with comfortable outdoor lawn furniture near the entrance that we enjoyed very much. Parking was challenging due to the hotel being a drop-off point for 3 buses bringing people from a wedding at held at the Cracker Factory. About 100 people - many of which were not staying at this hotel parked at this location and decided the lobby of our hotel would be the after-party since the wedding ended at 10 PM. They went so far as to order several boxes of pizza and food and set up in the hotel lobby area - partying well after midnight. Thankfully, we couldn't hear them once we retired to our room.
Cynthia,Thank you so much for your feedback! We are delighted to hear that you found our room to be clean and comfortable. We love having our new Dove amenity dispensers in each room. Not only do they provide an eco-friendly approach but they smell great too! We cannot wait to see you for a return visit to the Finger Lakes region!
Good location not far from lakefront area. very clean room, staff was very professional and friendly. Excellent breakfast choices. Large lot and free to park your car. Quiet area and bed very comfortable.
Wonderful! Thank you so much for your feedback. We are so happy to hear that you found our beds to be comfortable and our hotel to be quiet and peaceful. We love knowing that our guests are able to truly relax and unwind during their visit. Our proximity to the downtown area and to the top of Seneca Lake make us a prime destination for all of your Finger Lakes touring needs! We look forward to seeing you on a return visit to the Holiday Inn Express Geneva Finger Lakes!
Jetted tub was fantastic!
Austin, We are thrilled you were able to unwind in our Jacuzzi tub! We love to see our guests feeling relaxed and ready to take on the world after their stay with us. We appreciate your feedback and hope to see you again!
Hotel was very clean, staff very helpful and pleasant, breakfast was excellent.
Diane, Thank you so much for your perfect 5/5! It is so wonderful that you found our hotel to be clean and our staff to be friendly and helpful. We are always ready and available to assist our guests and help them have the most amazing time away from home. We cannot wait to see you again!
Incredible! Thank you so much for your amazing feedback! We are thrilled to hear that you had an exceptional stay with us. We look look forward to seeing you on your next visit to the Finger Lakes!