The staff was phenomenal. The view of the lake was lovely.
Over charged card, unfriendly staff
GREAT LAKEFRONT PROPERTY. CLEAN.
For a $300/night stay this was a disappointing experience. The check-in girl barely acknowledged us—certainly one of the most unprofessional interactions at a hotel of this price recently—would’ve been expected at a motel 6. The lobby was disappointing and I didn’t see anything that would represent a resort. Thankfully the room was above par as far as cleanliness and average amenities (fridge and microwave) and did have the best bathroom mirror I’ve experienced but not a $300/night quality. There was a small gym and hot tub (closed) and an attached Reataurant. The saving grace is that the hotel is located at the edge of the finger lake and so a short walk outside on public property reveals a nice walking path along the shore. This would’ve been a fine experience at half the price but don’t be misled by the resort title or the high price. And certainly don’t expect to be treated warmly, professionally or even with eye contact (think Dollar General checkout and you’ll be on target). I won’t spend the money to stay here on my next trip.
Lovely outdoor space and dining right on the water. Easy walk to the FLX Welcome Center and plenty of restaurant options. Check-in was quick and staff welcoming and enthusiastic (front desk and restaurant.) Cyclone toilet flush and super shower water pressure - who knew what a treat those can be!
If you are looking for a reasonably priced place to stay in a beautiful location in downtown Geneva, this is the place! Walking paths and pier are just a few steps from the hotel. The hotel appears to be undergoing a renovation. I would assume the dining facility and pool were closed due to covid. We would definitely stay here again!
Having stayed here many times in the past. I was very disappointed this time. Unbeknownst to us prior to checking in, the restaurant and bar were closed. The pool and fitness room were also closed due to “covid” which is utter BS, both can operate safely with restrictions. They simply don’t want to bother providing those amenities to their visitors. The common areas of the hotel were either closed off or were in need of updating and or repair. The immediate area around the hotel were also littered and needed repairs to several fixtures and walking areas. Ironically the rooms were updated and clean. It’s just a shame the hotel appears to not want to provide a nice experience to their guests.
The room was comfortable and clean. The location is great for the price. We had a one night stay. However, upon check-in, there was bags of trash in front of our room and the elevator was not clean. The front desk was great and assisted to rectify the matter by removing the bags of trash in front of our room. The elevator needs some working on. But for the price of the room and location, it was ok for a one night stay.
It was on the lake, Great views. Terrible bland packaged food.
Nice location . Some places closed cuz of covid .. but that’s life
We really enjoyed our stay here. The location and outdoor space is really nice with paved walking paths up and down the lake. Food from the restaurant was excellent (when it was open). Toilet was noisy, shower leaked and there was no table in our room but otherwise the upgraded room was nice enough. We'd definitely stay here again.
Very run down hotel with filthy windows. We had lake view but I closed the shades because the windows were very dirty. Everything in the room was worn, ripped. Location is great... too bad that the place is not fixed.
Beautiful hotel located close to dining and entertainment.
The room was ok. Clean except for dead spiders on the windowsill. The king size bed wasn't very comfortable. The mattress was too firm. The bathroom door was not able to shut all the way. We ordered room service breakfast the next morning and my husband had only requested toast and bacon..the toadt arrived in a small cardboard container and there was no bacon to be found. In addition I was charged an additional $300 because it was thought that I was smoking in the room. I am a nonsmoker and when they knocked on the door my husband was in the shower and I was busy packing up to leave so not sure how it would've been possible to be smoking. I have also had a severe upper respiratory infection for the past week so couldn't smoke even if I decided to pick up the habit. I've contacted management multiple times about the charge with no response. Never will stay here again.
The location was wonderful...right on the lake! The staff was very helpful in finding eating options as we arrived late in the evening. The beds were not clean and when we tried to contact the front desk for assistance, nobody answered the phone. It was 11:30 pm, so it was late, but we were surprised that nobody was staffing the front desk or housekeeping. But other than that, the hotel was nice.
41 Lakefront Hotel, Trademark Collection By Wyndham places you next to South Main Street and within a 10-minute walk of Smith Center for the Arts. This 148-room, 3-star hotel has an indoor pool along with free in-room WiFi and free self parking.
This hotel is home to a restaurant and a bar/lounge. Savor a meal from the comfort of your room with room service.
The 148 rooms are air-conditioned and have an array of amenities, including microwaves, refrigerators, and safes. Guests can expect free WiFi and 27-inch TVs with cable channels. Ironing boards and desks are other standard amenities. Housekeeping is available on request.
Guests staying at 41 Lakefront Hotel, Trademark Collection By Wyndham enjoy an indoor pool, a gym, and free WiFi in public areas. If you drive, take advantage of free parking. The 24-hour front desk has multilingual staff ready to assist with concierge services and luggage storage. Additional amenities include conference space, a business center, and coffee/tea in a common area.
The staff was phenomenal. The view of the lake was lovely.
Over charged card, unfriendly staff
Thank you for taking the time to tell us about your experience at Ramada Plaza by Wyndham Geneva Lakefront Resort. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us. Please know that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Ramada, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.
GREAT LAKEFRONT PROPERTY. CLEAN.
It was a pleasure having you as our guest here at Ramada Geneva Lakefront. We would like to thank you for taking the time to complete the survey regarding your experience. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.
For a $300/night stay this was a disappointing experience. The check-in girl barely acknowledged us—certainly one of the most unprofessional interactions at a hotel of this price recently—would’ve been expected at a motel 6. The lobby was disappointing and I didn’t see anything that would represent a resort. Thankfully the room was above par as far as cleanliness and average amenities (fridge and microwave) and did have the best bathroom mirror I’ve experienced but not a $300/night quality. There was a small gym and hot tub (closed) and an attached Reataurant. The saving grace is that the hotel is located at the edge of the finger lake and so a short walk outside on public property reveals a nice walking path along the shore. This would’ve been a fine experience at half the price but don’t be misled by the resort title or the high price. And certainly don’t expect to be treated warmly, professionally or even with eye contact (think Dollar General checkout and you’ll be on target). I won’t spend the money to stay here on my next trip.
It was a pleasure having you as our guest here at Ramada Geneva Lakefront. We would like to thank you for taking the time to complete the survey regarding your experience. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.
Lovely outdoor space and dining right on the water. Easy walk to the FLX Welcome Center and plenty of restaurant options. Check-in was quick and staff welcoming and enthusiastic (front desk and restaurant.) Cyclone toilet flush and super shower water pressure - who knew what a treat those can be!
It was a pleasure having you as our guest here at Ramada Geneva Lakefront. We would like to thank you for taking the time to complete the survey regarding your experience. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay
If you are looking for a reasonably priced place to stay in a beautiful location in downtown Geneva, this is the place! Walking paths and pier are just a few steps from the hotel. The hotel appears to be undergoing a renovation. I would assume the dining facility and pool were closed due to covid. We would definitely stay here again!
It was a pleasure having you as our guest here at Ramada Geneva Lakefront. We would like to thank you for taking the time to complete the survey regarding your experience. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.
Having stayed here many times in the past. I was very disappointed this time. Unbeknownst to us prior to checking in, the restaurant and bar were closed. The pool and fitness room were also closed due to “covid” which is utter BS, both can operate safely with restrictions. They simply don’t want to bother providing those amenities to their visitors. The common areas of the hotel were either closed off or were in need of updating and or repair. The immediate area around the hotel were also littered and needed repairs to several fixtures and walking areas. Ironically the rooms were updated and clean. It’s just a shame the hotel appears to not want to provide a nice experience to their guests.
It was a pleasure having you as our guest here at Ramada Geneva Lakefront. We would like to thank you for taking the time to complete the survey regarding your experience. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.
The room was comfortable and clean. The location is great for the price. We had a one night stay. However, upon check-in, there was bags of trash in front of our room and the elevator was not clean. The front desk was great and assisted to rectify the matter by removing the bags of trash in front of our room. The elevator needs some working on. But for the price of the room and location, it was ok for a one night stay.
It was a pleasure having you as our guest here at Ramada Geneva Lakefront. We would like to thank you for taking the time to complete the survey regarding your experience. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.
It was on the lake, Great views. Terrible bland packaged food.
It was a pleasure having you as our guest here at Ramada Geneva Lakefront. We would like to thank you for taking the time to complete the survey regarding your experience. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.
Thank you for taking the time to tell us about your experience at Ramada Plaza by Wyndham Geneva Lakefront Resort. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us. Please know that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Ramada, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.