Location, location., location - it doesn't get any better than this hotel built over the river where you an hear the water flowing under the hotel. Don't get room 109 - it is directly over the noisy door to the hotel - we had to switch rooms. Minutes from amazing restaurants and ten minutes from ...
This hotel was easy to find as it was just outside the city. It had a good restaurant as well as free wi-fi (it felt like dial up, but it worked). The staff was very friendly and made us feel at home. The rooms were decent.
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The hotel location is ideal, about half way between the train station and the cathedral. The room is one of the biggest I've had in France, and was modern and clean. The front desk service was excellent, going above-and-beyond with activity and dinner recommendations and reservations. The included buffet breakfast was excellent. The only negative was that our room was on the 1st floor (2nd in Europe) just above the front pedestrian street. If you want to crack a window for air, you'll hear noise all night. I didn't complain, but I suspect they would have tried to accomodate in a different room if it were available.
The check-in desk and restaurant staff exhibited the perfect blend of professionalism and hospitality.
Staff very friendly, location great, would recommend NOT bringing a vehicle if possible. The kitchenette aspect was nice, though we did not utilize it. The bed was not so comfortable, but the room was otherwise fine, bath and products acceptable. Breakfast did not look so good, and there were many choices within walking distance. Location is best feature,
The hotel lobby needs a little face lift -- but the rest of the hotel is great. The staff was really friendly. Our room was large by US standards, with a King size bed and a large bath with all the amenities. It was very clean and the staff was really nice. It was a short walk to the Cathedral and Petit France. I highly recommend this hotel and if I visit Strasbourg I will stay there again.