The Resort at Governor's Crossing

Victorian hotel with free water park access and a fitness center

VIP Access

Choose dates to view prices

Where to?

Dates

July 2025

August 2025

Basic Studio, 1 Queen Bed, Kitchen | 1 bedroom, in-room safe, iron/ironing board, free WiFi

55-inch Smart TV with satellite channels, TV

Overview
Rooms
Location
Policies

Excellent

Popular amenities

24/7 front desk
Hot Tub
Gym
Pool
Air conditioning
Kitchen

Explore the area

225 Collier Drive, Sevierville, TN, 37862

Tanger Outlets
‪3 min drive‬
Titanic Museum
‪4 min drive‬
Island at Pigeon Forge
‪7 min drive‬
Knoxville, TN (TYS-McGhee Tyson)
‪62 min drive‬

Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.

Expect exceptional service
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Room options

Basic Studio, 1 Queen Bed, Kitchen

Wonderful

400 sq ft
Sleeps 2
1 Queen Bed

1 bedroom, in-room safe, iron/ironing board, free WiFi

Classic Studio, 1 King Bed with Sofa bed, Kitchen

Wonderful

608 sq ft
Sleeps 4
1 King Bed and 1 Queen Sofa Bed

Deluxe Condo, 1 Bedroom, Kitchen

Wonderful

710 sq ft
Sleeps 6
2 Queen Beds and 1 Queen Sofa Bed

Deluxe Condo, 2 Bedrooms, Kitchen

Excellent

1064 sq ft
Sleeps 8
1 King Bed, 2 Queen Beds and 1 Queen Sofa Bed

Deluxe Condo, 2 Bedrooms, Kitchen, Pool View (1 King and 2 Queen Beds)

Excellent

1064 sq ft
Sleeps 8
1 King Bed, 2 Queen Beds and 1 Queen Sofa Bed

Classic Studio, 1 King Bed, Balcony

Wonderful

400 sq ft
Sleeps 2
1 King Bed

Classic Studio, 1 King Bed with Sofa bed, Kitchen

608 sq ft
Sleeps 4
1 King Bed and 1 Queen Sofa Bed

Deluxe Condo, 1 Bedroom, Kitchen, Pool View

Excellent

710 sq ft
Sleeps 6
2 Queen Beds and 1 Queen Sofa Bed

Deluxe Condo, 2 Bedrooms, Kitchen, Pool View (3 Queen Beds)

Exceptional

1064 sq ft
Sleeps 8
3 Queen Beds and 1 Queen Sofa Bed

Premium Condo, 1 Bedroom, Kitchen

Wonderful

710 sq ft
Sleeps 6
1 King Bed, 1 Twin Bunk Bed and 1 Queen Sofa Bed

Premium Condo, 2 Bedrooms, Kitchen

Excellent

1064 sq ft
Sleeps 10
2 Queen Beds, 1 Twin Bunk Bed, 1 King Bed and 1 Queen Sofa Bed

About the neighborhood

Sevierville

Tanger Outlets is within 2 miles (3 km) of The Resort at Governor's Crossing while other popular attractions such as WonderWorks are within 3 miles (5 km). This 233-room, 3.5-star hotel has conveniences like a free water park, an indoor pool, and free in-room WiFi.

What's nearby

Tanger Outlets - 3 min drive - 0.9 miles
WonderWorks - 4 min drive - 2.3 miles
Titanic Museum - 4 min drive - 2.5 miles
Island at Pigeon Forge - 7 min drive - 4.2 miles
Dollywood's Splash Country - 8 min drive - 4.0 miles

Getting around

McGhee Tyson Airport (TYS) - 50 min drive

Restaurants

‪Chick-fil-A - ‬17 min walk
‪Applewood Farmhouse Restaurant - ‬4 min drive
‪Five Oaks Farm Kitchen - ‬2 min drive
‪Chipotle Mexican Grill - ‬2 min drive
‪Texas Roadhouse - ‬7 min walk

About this property

The Resort at Governor's Crossing

Victorian hotel with free water park access and a fitness center

Guests of The Resort at Governor's Crossing enjoy a free water park, an indoor pool, and a lazy river. If you decide to drive, there's free parking. The front desk is staffed 24/7 to help with tours or tickets, and answer any questions about the accommodations. Other amenities at this family-friendly hotel include a children's pool, a gym, and a sauna.

55-inch Smart TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Kitchens, refrigerators, and microwaves are also available. Housekeeping is available on request.

An indoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a complimentary water park, a lazy river, a sauna, and a fitness center.

Children under 15 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English

Similar properties

Pool
Kids pool
Waterslide
Parking included

$198 nightly

Jul 6 - Jul 7

Total includes taxes and fees

Property amenities

Internet

Available in all rooms: Free WiFi
In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
Available in some public areas: Free WiFi

Parking and transportation

Free self parking on site
Wheelchair-accessible parking available
Onsite parking includes off-street options

Things to do

Arcade/game room
Children's pool
Free children's club
Free water park
Gym
Hot tub
Indoor pool
Lazy river
Mini golf
Playground
Sauna
Waterslide

Family friendly

Arcade/game room
Children's pool
Dining table
Fenced pool
Free children's club
Free water park access
In-room kitchen
In-room microwave
In-room refrigerator
Indoor pool
Lazy river
Mini golf
Playground
Pool gate
Separate bedroom
Waterslide

Conveniences

24-hour front desk
Vending machine

Guest services

Housekeeping (on request)
Tour and ticket assistance

Outdoors

Barbecue grill
Firepit
Outdoor entertainment area
Outdoor furniture
Picnic area
Pool loungers
Pool umbrellas
Terrace

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Pool hoist on site
Stair-free path to entrance
Visual alarms in hallways
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible registration desk

3 buildings
5 floors
Banquet hall
Built in 2019
Fireplace in lobby
Smoking not allowed
Victorian architecture

Room amenities

Bedroom

Bedsheets provided

Bathroom

Free toiletries
Hair dryer
Shampoo
Shower/bathtub combination
Soap
Toilet paper
Towels provided

Entertainment

55-inch smart TV with satellite channels

Food and drink

Coffee/tea maker
Cookware, dishware, and utensils
Dining table
Dishwasher
Freezer
Ice maker
Kitchen
Microwave
Oven
Paper towels
Refrigerator
Stovetop
Toaster

Air conditioning (climate-controlled)
Heating (climate-controlled)
Iron/ironing board
Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 7:00 AM

Early check-in subject to availability

Early check-in fee: USD 50

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Late check-out subject to availability

Late check-out fee: USD 50

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

This property doesn't allow pets

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Early check-in fee: USD 50 (subject to availability)
Late check-out fee: USD 50 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a smoke detector, and a security system

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Check-in: 4:00 PM
Check-out: 10:00 AM
Minimum check-in age: 18

The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards and debit cards. Cash is not accepted.
Onsite safety features include a fire extinguisher, a smoke detector, and a security system.

Additional information about polices, regulations, and more:

The seasonal pool is open from March 14 to October 19.
Pool access available from 9:00 AM to 10:00 PM.
Registered guests are the only ones allowed in guestrooms.
No alcohol is served at The Resort at Governor's Crossing.
No cribs or infant beds are available.
No rollaway or extra beds are available.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Governor's Crossing

Governor's Crossing Sevierville

Resort Governor's Crossing

Resort Governor's Crossing Sevierville

The At Governor's Crossing

The Resort at Governor's Crossing Hotel

The Resort at Governor's Crossing Sevierville

The Resort at Governor's Crossing Hotel Sevierville

Frequently asked questions

What's there to see close to The Resort at Governor's Crossing?

This hotel is located in Sevierville, close to Titanic Museum, Island at Pigeon Forge, and Dollywood. You'll also find Hatfield and McCoy Dinner Show and Dollywood's Splash Country within a short drive.

Is parking available on site at The Resort at Governor's Crossing?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does The Resort at Governor's Crossing include a casino?

No, The Resort at Governor's Crossing doesn't have a casino.

Is there an indoor pool at The Resort at Governor's Crossing?

Yes, this hotel has an indoor pool along with a hot tub. Guests have access between 9:00 AM and 10:00 PM and the seasonal pool will be open from March 14 until October 19.

What do couples enjoy most about The Resort at Governor's Crossing?

Couples staying at this hotel will appreciate amenities like a kitchen and a smart TV as well as an indoor pool.

Does The Resort at Governor's Crossing have a hot tub?

Yes, guests can enjoy a spa tub at this hotel.

Does The Resort at Governor's Crossing feature a restaurant that includes a breakfast menu?

No, The Resort at Governor's Crossing doesn't have a restaurant that serves breakfast.

Does The Resort at Governor's Crossing allow pets to stay for free?

No, pets aren't allowed at The Resort at Governor's Crossing.

Does The Resort at Governor's Crossing have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from The Resort at Governor's Crossing?

The closest major airport to The Resort at Governor's Crossing is McGhee Tyson Airport (TYS), which is about 24.1 mi away.

Are there rooms with balconies that I can book at The Resort at Governor's Crossing?

Yes, some guestrooms at The Resort at Governor's Crossing offer a balcony and may feature pool views.

The Resort at Governor's Crossing Reviews

8.8

Excellent

9.0/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

8/10 Good

Ilir

Jun 26, 2025

Liked: Cleanliness, property conditions & facilities

Great customer service!

Stayed 1 night in Jun 2025

10/10 Excellent

Jessica

May 2, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Great pool and activities for kids!

Stayed 3 nights in Apr 2025

10/10 Excellent

Barbara

Traveled with family

Apr 18, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This was a lovely place and the water park was wonderful.

Stayed 2 nights in Apr 2025

8/10 Good

Sidney

Traveled with family

Apr 1, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Mar 2025

8/10 Good

Brian

Mar 31, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Mar 2025

4/10 Poor

ryan

Mar 31, 2025

Stayed 3 nights in Mar 2025

10/10 Excellent

Whitney

Traveled with family

Mar 30, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Mar 2025

2/10 Terrible

George & Jessica

Mar 30, 2025

Liked: Cleanliness

Disliked: Staff & service

Stayed 2 nights in Mar 2025

10/10 Excellent

Juliana, Calgary

Traveled with family

Mar 30, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This is a great family property. The staff is super friendly and the rooms are great. We have a family of five and we fit in the two bedroom unit perfectly. My kids loved the pools and it’s great because there are both indoor and outdoor pools.

Stayed 5 nights in Mar 2025

10/10 Excellent

LeAnn

Mar 30, 2025

Stayed 1 night in Mar 2025

6/10 Okay

Odessa

Traveled with family and small children, Traveled with family

Mar 29, 2025

Liked: Amenities

Great Location! The property needs updating

Stayed 1 night in Mar 2025

6/10 Okay

Shirley

Traveled with family and small children

Mar 29, 2025

Liked: Staff & service

Disliked: Amenities

I took my Granddaughters here for spring break, when reservations were made, it didn't state that parts of the water park wd not be operating. If planning to stay here, note that you need to bring your own dishwashing liquid, washing powders,and dishwasher tabs. I had never stayed at a condo that did not have these. The couch is very uncomfortable. The condo is a little dated which is not a big deal to me.

Stayed 3 nights in Mar 2025

10/10 Excellent

Chernita

Mar 29, 2025

Stayed 1 night in Mar 2025

10/10 Excellent

Goldia

Traveled with family

Mar 29, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family of 7

Stayed 2 nights in Mar 2025

8/10 Good

Jessica

Mar 29, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Mar 2025

10/10 Excellent

Hali

Traveled with family and small children, Traveled with family

Mar 27, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed for 6 days with my family (4 kids, 2 adults). Enjoyed our stay very much mostly due to the amazing customer service. The indoor water park is better for younger kids (I feel like 10/under) and although we didn’t get to experience the outdoor water park due to the weather I think my older kids would have liked that one better. Suite was very clean and it was so nice to have a washer/dryer and full kitchen. Location was great; like 10 minutes to Dollywood and 30ish minutes to Smoky Mtn Nationa Park.

Stayed 6 nights in Mar 2025

6/10 Okay

Melissa

Mar 26, 2025

Stayed 2 nights in Mar 2025

4/10 Poor

Matthew

Traveled with family and small children

Mar 26, 2025

Liked: Staff & service

Disliked: Property conditions & facilities

Fixtures broken, lights flickering, pull out bed EXTREMELY UNCOMFORTABLE. Caulking or fixing around the bathroom. One of the indoor slides were broke. Just light cosemetic issues Hot tub was nice! Kids liked the pool (but they like every pool) the regular beds were pretty comfy. Full size fridge, microwave, dishes, table were nice. Nice and spacious. We didnt hear any other families at all. We didnt do any of the activities there, but it looked fun!

Stayed 3 nights in Mar 2025

10/10 Excellent

Anna

Traveled with family and small children

Mar 26, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Amazing property. So much to do. Second to none staff. We will definitely be making this an annual vacation retreat.

Stayed 2 nights in Mar 2025

8/10 Good

tara

Traveled with family

Mar 25, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This place keeps my kids busy! There is one elevator that is being worked on. Im disabled and it was very hard walking all the way to the other elevator. Also my kids were looking forward to putt putt and were very disappointed. The green was ripped all to pieces so we couldnt play. There is also a dump beside it and the dump trucks make it very noisy. Other than that, we had an amazing trip.

Stayed 2 nights in Mar 2025

10/10 Excellent

Marlena

Mar 24, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This is an older property that is being renovated. I had no issue with this at all, because my suite was so CLEAN. I really appreciated how clean the property was. The front desk staff was friendly and goes over everything in great detail. Everything you could want within a short driving distance, and several options within walking distance(restaurants, a winery, fun things to do, shops). The gym on property isn’t much, and that would have made my stay perfect. But I would stay here again, and highly recommend this property!

Stayed 2 nights in Mar 2025

10/10 Excellent

Angie

Mar 24, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

This was our third time going in the last two years, and it has all been great. We have 10 grandchildren of different ages and they all love it. We cook in our unit and are very close to all activities.

Stayed 2 nights in Mar 2025

8/10 Good

Jasmine

Traveled with family and small children, Traveled with family

Mar 23, 2025

Liked: Cleanliness, staff & service, amenities

I enjoyed having the option of the indoor water park when the weather was less than ideal. I did not however like the strong chlorine smell that made it almost difficult to stay too long. We also struggled with the televisions (all 3) not working at times or the internet connection being very spotty. This didn’t bother us much as it allowed for even more family bonding. I enjoyed the available activities, but was a little disappointed when I took my little one to do a build a buddy at one of the scheduled times and no one was there. He was a very upset and we ended up having to find a close by build a bear for him. Other than these slight things we enjoyed our stay and even extended for an extra day.

Stayed 5 nights in Mar 2025

2/10 Terrible

Brittany

Traveled with family and small children

Mar 23, 2025

Disliked: Cleanliness, amenities

Our room was dusty and the bedding was in poor shape. We had a bad experience with other guests smoking and having to deal with the smell. We called the front desk as we were in a non smoking building. It took over 45 minutes for the manager to arrive to tell us “I don’t smell anything”.

Stayed 1 night in Mar 2025