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The Resort at Governor's Crossing

3.5 star property
Victorian hotel with free water park access and a fitness center

Choose dates to view prices

Photo gallery for The Resort at Governor's Crossing

Exterior
Property grounds
Building design
Fridge, microwave, oven, stovetop
Basic Studio, 1 Queen Bed, Kitchen | 1 bedroom, in-room safe, iron/ironing board, free WiFi

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Gym
  • Hot Tub
  • Pool
  • Air conditioning
  • Kitchen

Explore the area

View in a map
225 Collier Drive, Sevierville, TN, 37862
  • Place, Hillside Winery
    ‪2 min walk‬
  • Place, NASCAR SpeedPark Smoky Mountains
    ‪2 min drive‬
  • Place, Tanger Outlets
    ‪3 min drive‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪52 min drive‬

Room options

View all photos for Classic Studio, 1 King Bed with Sofa bed, Kitchen

1 bedroom, in-room safe, iron/ironing board, free WiFi

Classic Studio, 1 King Bed with Sofa bed, Kitchen

8.8 out of 10
Excellent
(33 reviews)
  • 608 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Classic Studio, 1 King Bed with Sofa bed, Kitchen

1 bedroom, in-room safe, iron/ironing board, free WiFi

Classic Studio, 1 King Bed with Sofa bed, Kitchen

  • 608 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Deluxe Condo, 1 Bedroom, Kitchen, Pool View

55-inch Smart TV with satellite channels, TV

Deluxe Condo, 1 Bedroom, Kitchen, Pool View

9.0 out of 10
Wonderful
(35 reviews)
  • 710 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Deluxe Condo, 2 Bedrooms, Kitchen, Pool View (1 King and 2 Queen Beds)

55-inch Smart TV with satellite channels, TV

Deluxe Condo, 2 Bedrooms, Kitchen, Pool View (1 King and 2 Queen Beds)

8.6 out of 10
Excellent
(16 reviews)
  • 1064 sq ft
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Classic Studio, 1 King Bed, Balcony

1 bedroom, in-room safe, iron/ironing board, free WiFi

Classic Studio, 1 King Bed, Balcony

9.2 out of 10
Wonderful
(23 reviews)
  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Condo, 2 Bedrooms, Kitchen, Pool View (3 Queen Beds)

55-inch Smart TV with satellite channels, TV

Deluxe Condo, 2 Bedrooms, Kitchen, Pool View (3 Queen Beds)

9.4 out of 10
Exceptional
(8 reviews)
  • 1064 sq ft
  • 2 bedrooms
  • Sleeps 8
  • 3 Queen Beds and 1 Queen Sofa Bed

View all photos for Premium Condo, 1 Bedroom, Kitchen

55-inch Smart TV with satellite channels, TV

Premium Condo, 1 Bedroom, Kitchen

9.2 out of 10
Wonderful
(41 reviews)
  • 710 sq ft
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed, 1 Twin Bunk Bed and 1 Queen Sofa Bed

View all photos for Premium Condo, 2 Bedrooms, Kitchen

55-inch Smart TV with satellite channels, TV

Premium Condo, 2 Bedrooms, Kitchen

8.6 out of 10
Excellent
(25 reviews)
  • 1064 sq ft
  • 2 bedrooms
  • Sleeps 10
  • 2 Queen Beds, 1 Twin Bunk Bed, 1 King Bed and 1 Queen Sofa Bed

View all photos for Deluxe Condo, 1 Bedroom, Kitchen

55-inch Smart TV with satellite channels, TV

Deluxe Condo, 1 Bedroom, Kitchen

8.6 out of 10
Excellent
(51 reviews)
  • 710 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Deluxe Condo, 2 Bedrooms, Kitchen

55-inch Smart TV with satellite channels, TV

Deluxe Condo, 2 Bedrooms, Kitchen

8.8 out of 10
Excellent
(28 reviews)
  • 1064 sq ft
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Basic Studio, 1 Queen Bed, Kitchen

Basic Studio, 1 Queen Bed, Kitchen | 1 bedroom, in-room safe, iron/ironing board, free WiFi

Basic Studio, 1 Queen Bed, Kitchen

9.0 out of 10
Wonderful
(19 reviews)
  • 400 sq ft
  • Sleeps 2
  • 1 Queen Bed

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Exterior

Hampton Inn Sevierville

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8.4 out of 10, Very Good, 556 reviews
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Dec 8 - Dec 9
Total with taxes and fees
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About the neighborhood

Sevierville

Located in Governor’s Crossing within 2 miles (3 km) of Tanger Outlets, The Resort at Governor's Crossing is within a few miles (5 km) of other popular sights such as WonderWorks. This 233-room, 3.5-star hotel has conveniences like a free water park, an indoor pool, and free in-room WiFi.

What's nearby

  • Hillside Winery - 2 min walk - 0.1 miles
  • NASCAR SpeedPark Smoky Mountains - 2 min drive - 0.7 miles
  • Adventure Park at Five Oaks - 2 min drive - 1.1 miles
  • SkyLand Ranch - 2 min drive - 1.1 miles
  • Tanger Outlets - 3 min drive - 0.9 miles

Getting around

  • McGhee Tyson Airport (TYS) - 50 min drive

Restaurants

  • ‪Chick-fil-A - ‬17 min walk
  • ‪Five Oaks Farm Kitchen - ‬2 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Chipotle Mexican Grill - ‬3 min drive
  • ‪Starbucks - ‬3 min drive

About this property

The Resort at Governor's Crossing

Victorian hotel with free water park access and a fitness center
Guests of The Resort at Governor's Crossing enjoy a free water park, an indoor pool, and a lazy river. If you decide to drive, there's free parking. The front desk is staffed 24/7 to help with tours or tickets, and answer any questions about the accommodations. Other amenities at this family-friendly hotel include a children's pool, a gym, and a sauna.
55-inch Smart TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Kitchens, refrigerators, and microwaves are also available. Housekeeping is available on request.
An indoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a complimentary water park, a lazy river, a sauna, and a fitness center.

Children under 15 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

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  • Parking included
9.0 out of 10, Wonderful, 2,389 reviews
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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Onsite parking includes off-street options

Things to do

  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free water park
  • Gym
  • Hot tub
  • Indoor pool
  • Lazy river
  • Mini golf
  • Playground
  • Sauna
  • Splash pad
  • Waterslide

Family friendly

  • Arcade/game room
  • Children's pool
  • Dining table
  • Fenced pool
  • Free children's club
  • Free water park access
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Lazy river
  • Mini golf
  • Playground
  • Pool gate
  • Separate bedroom
  • Splash pad
  • Waterslide

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (on request)
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Firepit
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path to elevator

More

  • 3 buildings
  • 5 floors
  • Banquet hall
  • Built in 2019
  • Fireplace in lobby
  • Smoking not allowed
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Freezer
  • Ice maker
  • Kitchen
  • Microwave
  • Oven
  • Paper towels
  • Refrigerator
  • Stovetop
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 7:00 AM
Early check-in subject to availability
Early check-in fee: USD 50
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
Late check-out fee: USD 50
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from January 19 2026 to January 31 2026 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Early check-in fee: USD 50 (subject to availability)
  • Late check-out fee: USD 50 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 4:00 PM
  • Check-out: 10:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, and a security system.

Additional information about polices, regulations, and more:

  • The seasonal pool is open from March 14 to October 19.
  • Pool access available from 9:00 AM to 10:00 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • No alcohol is served at The Resort at Governor's Crossing.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Governor's Crossing
Governor's Crossing Sevierville
Resort Governor's Crossing
Resort Governor's Crossing Sevierville
The At Governor's Crossing
The Resort at Governor's Crossing Hotel
The Resort at Governor's Crossing Sevierville
The Resort at Governor's Crossing Hotel Sevierville

Frequently asked questions

What's there to see close to The Resort at Governor's Crossing?

This hotel is situated in Governor’s Crossing, close to Dollywood, Hatfield and McCoy Dinner Show, and Titanic Museum. You'll also find Island at Pigeon Forge and Wilderness at the Smokies within a short drive.

How much does it cost to stay at The Resort at Governor's Crossing?

As of Nov 28, 2025, prices found for a 1-night stay for 2 adults at The Resort at Governor's Crossing on Nov 29, 2025 start from $150.12, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Will I be able to park at The Resort at Governor's Crossing?

Yes, self parking is offered for free at the hotel.

Does The Resort at Governor's Crossing include a casino?

No, The Resort at Governor's Crossing doesn't have a casino.

Is there an indoor pool at The Resort at Governor's Crossing?

Yes, this hotel has an indoor pool along with a hot tub. Guests have access between 9:00 AM and 10:00 PM and the seasonal pool will be open from March 14 until October 19. Note though that pool facilities will be unavailable from January 19 2026 until January 31 2026 (subject to change).

What do couples enjoy most about The Resort at Governor's Crossing?

Couples staying at this hotel will appreciate amenities like a kitchen and a smart TV as well as an indoor pool.

Does The Resort at Governor's Crossing have a hot tub?

Yes, this hotel has a spa tub.

Does The Resort at Governor's Crossing feature a restaurant that includes a breakfast menu?

No, The Resort at Governor's Crossing doesn't have a restaurant that serves breakfast.

Does The Resort at Governor's Crossing allow pets to stay for free?

No, pets aren't allowed at The Resort at Governor's Crossing.

Are there connecting rooms at The Resort at Governor's Crossing?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from The Resort at Governor's Crossing?

The closest major airport to The Resort at Governor's Crossing is McGhee Tyson Airport (TYS), which is about 24.1 mi away.

Are there rooms with balconies that I can book at The Resort at Governor's Crossing?

Yes, some guestrooms at The Resort at Governor's Crossing offer a balcony and may feature pool views.

The Resort at Governor's Crossing Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1098 out of 1714 reviews
Rating 8 - Good. 355 out of 1714 reviews
Rating 6 - Okay. 145 out of 1714 reviews
Rating 4 - Poor. 65 out of 1714 reviews
Rating 2 - Terrible. 51 out of 1714 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Deanna, Roseville

Traveled with family and small children
Disliked: Property conditions & facilities
My husband fell on the first day when we couldn’t get in to the hallway. No one explained that the wristbands were keys so he sat in the rain while I walked back to the office. We reserved a handicapped room as I am a fall risk as is my husband. The day before we left I fell in the shower (no mat or nonslip surface) and hit the back of my head. It took my husband and I 20 minutes to get me up as I had previously broken my hand. I let the staff know and they said put a towel down. Later they did bring up a rubber mat. No one called to see how I was or to apologize as one would expect a handicapped room to have a nonslip shower. I ended up with a mild concussion, double vision for two days and a headache for a week. The follow up was very disappointing.
Stayed 3 nights in Jul 2025

10/10 Excellent

Kaitlin

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Amazing place for a family friendly environment and things to do with children. So many activities that are family oriented it made our stay amazing to say the least.
Stayed 2 nights in Aug 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great family friendly place to stay!

Family friendly, clean, and worth every penny
Stayed 2 nights in Aug 2025

10/10 Excellent

Daniel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Five Stars! Impressive

Housekeeping is amazing, cleanliness is obviously well supervised. Staff is friendly and the resort overall is well managed. What an amazing experience. Well done management, exemplary! It takes a lot to impress me in the lodging arena and your resort exceeded my expectations.
Stayed 4 nights in Aug 2025

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service
Stayed 3 nights in Aug 2025

10/10 Excellent

Kirt

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great family Spot.

Great family vacation. Plenary to keep us occupied and the kid entertained. Will return in the future.
Stayed 5 nights in Aug 2025

6/10 Okay

William

Ok
Stayed 2 nights in Aug 2025

8/10 Good

corynn

Stayed 3 nights in Aug 2025

8/10 Good

Mariea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Dennis

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Amber

Traveled with family
Disliked: Room comfort
Stayed 1 night in Aug 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay was very good and will give 4 stars. Resort facility and service team is very responsive and supportive. I gave one star less just for some basic service they charge additional like cleaning or water. But my family enjoyed a lot.
Stayed 4 nights in Aug 2025

10/10 Excellent

Toni

Stayed 4 nights in Aug 2025

10/10 Excellent

allison

Stayed 1 night in Aug 2025

10/10 Excellent

Jacoab

Stayed 1 night in Aug 2025

10/10 Excellent

Ricky

Traveled with family and small children, Traveled with family
Liked: Amenities
I literally CAN NOT believe what you get for the price. This is incredible. Super clean, and so much to do. Will be back time and time again!
Stayed 1 night in Aug 2025

10/10 Excellent

Mark

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

8/10 Good

Pam Podgorski Vanderhoof

Traveled with family
Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2025

4/10 Poor

Kayla

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was nice. Beds were clean. They replinshed the towels frequently which was nice. There are several different activities for children. But I booked this hotel for the water park and it was not available. Apparently, the outdoor water slides are only open on the weekends. The indoor water slides are not for smaller children. My kids were very upset. I would have stayed at another hotel if it would have been advertised. Also, the outdoor splash pad and kiddie slide closed earlier than the pool. NONE OF THIS WAS MENTIONED!
Stayed 3 nights in Aug 2025

10/10 Excellent

Kayla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Resort rocks!!!

Our experience at the resort was phenomenal. The room was great the pool and waterpark was awesome. The staff was the absolute best and very professional. All the staff was very kind greeted us every time we seen them. Very good experience
Stayed 3 nights in Aug 2025

6/10 Okay

Verified traveler

Traveled with family
Stayed 5 nights in Aug 2025

10/10 Excellent

Zachary

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Kasondra

Traveled with family
Liked: Cleanliness, staff & service, room comfort

Great place for kids

The indoor water area needs needs updated with fresh paint . The outdoor water slides were down during our stay. But overall great place to stay with kids . Love the daily activities they put on . Our room was clean n very nice laid out . Our granddaughter loved were stay there n didn't want to leave lol
Stayed 4 nights in Aug 2025

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