The Resort at Governor's Crossing

3.5 star property
Victorian hotel with free water park access and a fitness center
VIP Access

Choose dates to view prices

Photo gallery for The Resort at Governor's Crossing

Exterior
Building design
Basic Studio, 1 Queen Bed, Kitchen | 1 bedroom, in-room safe, iron/ironing board, free WiFi
Property grounds
Fridge, microwave, oven, stovetop

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Gym
  • Hot Tub
  • Pool
  • Air conditioning
  • Kitchen

Explore the area

View in a map
225 Collier Drive, Sevierville, TN, 37862
  • Place, WonderWorks
    ‪4 min drive‬
  • Place, Titanic Museum
    ‪4 min drive‬
  • Place, Island at Pigeon Forge
    ‪7 min drive‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪62 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Room options

Classic Studio, 1 King Bed with Sofa bed, Kitchen

9.0 out of 10
Wonderful
(32 reviews)
  • 608 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

Classic Studio, 1 King Bed with Sofa bed, Kitchen

  • 608 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

Deluxe Condo, 1 Bedroom, Kitchen, Pool View

9.0 out of 10
Wonderful
(35 reviews)
  • 710 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Queen Sofa Bed

Deluxe Condo, 2 Bedrooms, Kitchen, Pool View (1 King and 2 Queen Beds)

8.6 out of 10
Excellent
(16 reviews)
  • 1064 sq ft
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Queen Sofa Bed

Classic Studio, 1 King Bed, Balcony

9.2 out of 10
Wonderful
(22 reviews)
  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Condo, 2 Bedrooms, Kitchen, Pool View (3 Queen Beds)

8.8 out of 10
Excellent
(5 reviews)
  • 1064 sq ft
  • 2 bedrooms
  • Sleeps 8
  • 3 Queen Beds and 1 Queen Sofa Bed

Premium Condo, 1 Bedroom, Kitchen

9.2 out of 10
Wonderful
(40 reviews)
  • 710 sq ft
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed, 1 Twin Bunk Bed and 1 Queen Sofa Bed

Premium Condo, 2 Bedrooms, Kitchen

8.6 out of 10
Excellent
(25 reviews)
  • 1064 sq ft
  • 2 bedrooms
  • Sleeps 10
  • 2 Queen Beds, 1 Twin Bunk Bed, 1 King Bed and 1 Queen Sofa Bed

Deluxe Condo, 1 Bedroom, Kitchen

8.8 out of 10
Excellent
(50 reviews)
  • 710 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Queen Sofa Bed

Deluxe Condo, 2 Bedrooms, Kitchen

8.8 out of 10
Excellent
(27 reviews)
  • 1064 sq ft
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Queen Sofa Bed

Basic Studio, 1 Queen Bed, Kitchen

9.0 out of 10
Wonderful
(19 reviews)
  • 400 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Sevierville

Located in Governor’s Crossing within 2 miles (3 km) of Tanger Outlets, The Resort at Governor's Crossing is within a few miles (5 km) of other popular sights such as WonderWorks. This 233-room, 3.5-star hotel has conveniences like a free water park, an indoor pool, and free in-room WiFi.

What's nearby

  • Tanger Outlets - 3 min drive - 0.9 miles
  • WonderWorks - 4 min drive - 2.3 miles
  • Titanic Museum - 4 min drive - 2.5 miles
  • Island at Pigeon Forge - 7 min drive - 4.2 miles
  • Dollywood - 11 min drive - 4.9 miles

Getting around

  • McGhee Tyson Airport (TYS) - 50 min drive

Restaurants

  • ‪Chick-fil-A - ‬17 min walk
  • ‪Five Oaks Farm Kitchen - ‬2 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Chipotle Mexican Grill - ‬3 min drive
  • ‪Starbucks - ‬3 min drive

About this property

The Resort at Governor's Crossing

Victorian hotel with free water park access and a fitness center
Guests of The Resort at Governor's Crossing enjoy a free water park, an indoor pool, and a lazy river. If you decide to drive, there's free parking. The front desk is staffed 24/7 to help with tours or tickets, and answer any questions about the accommodations. Other amenities at this family-friendly hotel include a children's pool, a gym, and a sauna.
55-inch Smart TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Kitchens, refrigerators, and microwaves are also available. Housekeeping is available on request.
An indoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a complimentary water park, a lazy river, a sauna, and a fitness center.

Children under 15 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Onsite parking includes off-street options

Things to do

  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free water park
  • Gym
  • Hot tub
  • Indoor pool
  • Lazy river
  • Mini golf
  • Playground
  • Sauna
  • Splash pad
  • Waterslide

Family friendly

  • Arcade/game room
  • Children's pool
  • Dining table
  • Fenced pool
  • Free children's club
  • Free water park access
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Lazy river
  • Mini golf
  • Playground
  • Pool gate
  • Separate bedroom
  • Splash pad
  • Waterslide

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (on request)
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Firepit
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • No elevator

More

  • 3 buildings
  • 5 floors
  • Banquet hall
  • Built in 2019
  • Fireplace in lobby
  • Smoking not allowed
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Freezer
  • Ice maker
  • Kitchen
  • Microwave
  • Oven
  • Paper towels
  • Refrigerator
  • Stovetop
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 7:00 AM
Early check-in subject to availability
Early check-in fee: USD 50
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
Late check-out fee: USD 50
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Early check-in fee: USD 50 (subject to availability)
  • Late check-out fee: USD 50 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 4:00 PM
  • Check-out: 10:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, and a security system.

Additional information about polices, regulations, and more:

  • The seasonal pool is open from March 14 to October 19.
  • Pool access available from 9:00 AM to 10:00 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • No alcohol is served at The Resort at Governor's Crossing.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Governor's Crossing
Governor's Crossing Sevierville
Resort Governor's Crossing
Resort Governor's Crossing Sevierville
The At Governor's Crossing
The Resort at Governor's Crossing Hotel
The Resort at Governor's Crossing Sevierville
The Resort at Governor's Crossing Hotel Sevierville

Frequently asked questions

What's there to see close to The Resort at Governor's Crossing?

This hotel is situated in Governor’s Crossing, close to Titanic Museum, Dollywood, and Hatfield and McCoy Dinner Show. You'll also find Dollywood's Splash Country and Island at Pigeon Forge within a short drive.

How much does it cost to stay at The Resort at Governor's Crossing?

As of Oct 17, 2025, prices found for a 1-night stay for 2 adults at The Resort at Governor's Crossing on Oct 19, 2025 start from $322.8, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available on site at The Resort at Governor's Crossing?

Yes, self parking is offered for free at the hotel.

Does The Resort at Governor's Crossing include a casino?

No, The Resort at Governor's Crossing doesn't have a casino.

Is there an indoor pool at The Resort at Governor's Crossing?

Yes, this hotel has an indoor pool along with a hot tub. Guests have access between 9:00 AM and 10:00 PM and the seasonal pool will be open from March 14 until October 19.

Is The Resort at Governor's Crossing a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like a kitchen and a smart TV as well as an indoor pool.

Are there hot tubs at The Resort at Governor's Crossing?

Yes, guests can enjoy a spa tub at this hotel.

Does The Resort at Governor's Crossing feature a restaurant that includes a breakfast menu?

No, The Resort at Governor's Crossing doesn't have a restaurant that serves breakfast.

Does The Resort at Governor's Crossing allow pets to stay for free?

No, pets aren't allowed at The Resort at Governor's Crossing.

Are there connecting rooms at The Resort at Governor's Crossing?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from The Resort at Governor's Crossing?

The closest major airport to The Resort at Governor's Crossing is McGhee Tyson Airport (TYS), which is about 24.1 mi away.

Can I book a room with a balcony at The Resort at Governor's Crossing?

Yes, some guestrooms at The Resort at Governor's Crossing offer a balcony and may feature pool views.

Reviews

The Resort at Governor's Crossing Reviews

8.8

Excellent

9.0/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 1076 out of 1687 reviews
Rating 8 - Good. 359 out of 1687 reviews
Rating 6 - Okay. 141 out of 1687 reviews
Rating 4 - Poor. 60 out of 1687 reviews
Rating 2 - Terrible. 51 out of 1687 reviews

Reviews

10/10 Excellent

Randell

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Jul 2025

10/10 Excellent

Donavon

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Relaxed environment and friendly for kids
Stayed 5 nights in Jun 2025

10/10 Excellent

Lashanna

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place to stay. Kid friendly
Stayed 2 nights in Jul 2025

6/10 Okay

Chris

Stayed 3 nights in Jul 2025

4/10 Poor

Donna

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities

Disappointed with extras

Very disappointed with the pool and water park. The lazy river had very low water level which resulted in everyone scratching up their toes and tops of feet. There was no way to float as all of the floats except 3 had the seats cut out. When we tried to use the indoor facilities the chemical levels were the strongest i have ever smelled. Multiple guest were coughing and my grandaughter had to leave to use an inhaler. The office staff were polite but the extra features are geared toward a young age like 7 below. My kids at 10 to 14 were bored. You use the extras as your main promotion but i don't feel we had full disclosure.
Stayed 2 nights in Jul 2025

10/10 Excellent

Amber

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely enjoyed our stay. Friendly staff and the facility was clean!
Stayed 5 nights in Jul 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
I highly recommend Governors crossing to anyone who has big families and needs multiple beds or plans to stay a good couple of days and needs the kitchen and dining area! The staff was wonderful my son hurt his foot on one of the doors going in one night and and my husband took him down to get a Band-Aid and later on they called me and made sure that he was OK! Housekeeping kept up with our towels and everything while we were there as well! Everything was all around perfect!
Stayed 3 nights in Jul 2025

8/10 Good

Tenner

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed multiple times here and have been happy to see it grow and for them to add new water and outdoor options. Our kids loved the outdoor water things and we enjoyed that it was close to many restaurants and shopping. Couldn’t be in a better location. For its age there is typical wear but overall we were happy. The beds were comfortable, and we enjoyed everything else there was to offer.
Stayed 4 nights in Jul 2025

8/10 Good

Kayla

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for kids. Offers a variety of activities. Loved daily towel service. Lovely grounds. Beds were not the most comfortable but doable. Cheap kitchen supplies but doable. No cookie sheet for baking. Liked have washing machine.
Stayed 5 nights in Jul 2025

10/10 Excellent

angela

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Didn't have enough tiwels
Stayed 3 nights in Jun 2025

6/10 Okay

Jennifer

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
The pool and extra activities were great. But for some reason we got a handicap room and was strange for us. We had 4 people in a king room. No extra linens for pullout couch. Took a long time to get them. Also wanted to buy stuff from front desk but was unable to do so without credit card on hand. Even though the cars is on file at the room.
Stayed 2 nights in Jul 2025

10/10 Excellent

Scotty

Stayed 2 nights in Jul 2025

8/10 Good

James K

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Could have been better

First off I want to say the lady at front desk was there everyday of our trip (Shelly I think was her name). She was great to deal with and seemed to care about helping. Honest opinion about our room was that it needed some paint and repairs especially arond door edges. Also the drawers in the bathroom had chips and cracks. We had a bath towel that had what appeared to be a blood stain on it, which it is a white towel so not hard to miss. Mattress in the main bedroom squeaked like crazy and was not that supportive. Might be time to change it out. The one beef I did have with the resort and this was not on website nor was we told upon checkin. The 2 main waterslides outside closed at 6pm! The outside pool area was still open till 10 or 11, this made no sense especially with it being 4th July weekend and 95 deg outside. As stated I was not told this even before booking. The waterpark is a main portion of me booking this resort and to not be told anything seems kinda low of the company. I know others families were also not happy about this. The only way we found out about it is from a resort worker taking out the trash. All in all it was a nice place to stay, and staff was frienly. Great location was another plus, just feel they need to be more up front with their customers.
Stayed 3 nights in Jul 2025

10/10 Excellent

megan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Catera

Traveled with family
Liked: Cleanliness
It was nice
Stayed 2 nights in Jul 2025

4/10 Poor

Jennifer

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jul 2025

8/10 Good

John

Stayed 7 nights in Jul 2025

8/10 Good

Kevin

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jul 2025

8/10 Good

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great family place to stay.
Stayed 2 nights in Jul 2025

10/10 Excellent

Justin

Business traveler, Traveled with family
Great experience overall. Parking is only drawback as their is no visible lines and everyone has to guess at it and we all know how that looks
Stayed 3 nights in Jul 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Diana

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The resort had so much for kids to do! It was very nice! We stayed two nights and went to Dollywood one day and part of me wishes we had just played at the hotel because it was so hot and the pool area is so nice!
Stayed 2 nights in Jul 2025

4/10 Poor

Stacey

Traveled with family and small children
Outdoor pool closed and indoor pool had no ventilation strong smell of chlorine so we could not swim during our stay putt putt coarse was damaged. Had to wait for an elevator for 25 minutes to be able to load and unload to our room. No where to park. I feel like the need to maintain their property better for their guest.
Stayed 1 night in Jul 2025

8/10 Good

taurean

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Very nice and everything was excellent. Only down side the doors close pretty loud so you can hear it all night. Would stay here again
Stayed 2 nights in Jul 2025

10/10 Excellent

Candace

Stayed 5 nights in Jul 2025