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The Resort at Governor's Crossing

3.5 out of 5.0

Recent guest reviews

Had a great time in the Smokies and the Resort at Governors Crossing was Great!!!

Booked into a room right by the elevator and door leading to floor. Extremely loud!! I didn't get the room I booked. No sleeper coach!! Room was a down grade from what I paid! Won't go back!

Great value, indoor pool, washer & dryer in room, full kitchen, friendly staff. I would definitely recommend especially traveling with kids.

Governors resort is a top notch stay. Pool, kiddie pool, hot tub and water slides- both indoor and outdoor. Best place we ever stayed for being kid friendly. Clean, up to date facilities. All the staff we had contact with was friendly and helpfull. Conveniently located near outlet shopping, restaurants, shows, and only 3-4 minutes from Walmart . Would not hesitate to stay again.

Love this place. Second visit to stay here. We are always pleased with the friendliness of staff, clean rooms, and never over crowded at the pools. Thank you for a nice place to stay

We went during the winter, and the indoor water park was perfect for my 3 year old son. The rooms were very clean, and the staff was very friendly and accommodating.

The pool area is fantastic for younger kids. However, the rooms are a bit dated and beds are very firm. A huge plain sign on the building says "Condos rented weekly" so that's a good clue about the room furnishings. Housekeeping only comes every couple of days to replenish towels and take trash. They do not make beds. I can live with that. However, there are no ice machines or useable vending machines anywhere onsite. The arcade featured about 4 working games (8 total, I think). If you get a really great deal and need to confine kiddos in a kid-friendly pool environment, this is a good option. If you have teenagers or want other amenities, this is not where you want to stay.

overall great value, no hassle, the best location, quite, wonderful staff, would highly recommend to all

Overall experience was good, housekeeping was slacking in a couple of areas. Would definitely stay again. Rooms and amenities were very nice. Beds are hard...

We were very disappointed in our stay here. The room was very outdated and the shower/tub was very dirty. The towels in the bathroom were very small and not soft at all. Our room was through a door that led to two rooms. We thought this would be a plus since it would mean that we'd be separated from the hall, but what it really meant was that we had extra noise from our neighbors from two doors closing every time someone went through and from people banking on the hallway door to get their attention. There also was not adequate parking available for everyone that was staying there either. So even though the staff was very pleasant, we would not choose to stay here again.

Great place for families to stay a lot of fun for the kids with indoor and out door pools . Rooms were big and kitchen were great to have

nice area, room was clean. Hotel is centrally located.

This is a family place. If vacationing without kids stay elsewhere.

Hotel location was perfect for our mid-week get away to attend The Thomas Kincaid Christmas of Light production at the newly opened and renovated Palace Theater. Nice clean hotel and friendly staff. Will return in warmer weather to enjoy all the hotel amenities.

Very nice room, quiet location off the main street

Great pool and water park for kids, comfortable suite

My boyfriend and I went away on a weekend getaway for Fall break from school. We loved our condo, perfect for just two. The only thing I wish was that the hotel cleaned our room everyday by making the bed and gave us laundry detergent because we forgot to bring some with us. We had so much fun and there was soso much to do right near the hotel. Walmart is right down the road so its perfect for anything that you may have forgotten.

The hotel was nicer than we expected! The pools were great! The kids spent a lot of time both indoors and outdoors! The room had plenty of space for 2 adults and 3 kids! We didn't realize they had a little miniature golf place for the kids too! We also got some great coupons for simply being a guest! The only thing that was disappointing was parking. My husband is on crutches for a broken leg and parking filled up fast. We had to walk quite a way from the parking lot. We will definitely stay again when visiting with the kids!

I was a little nervous staying somewhere I had never heard of. But from the moment we pulled up we were completely amazed! It was close to all the touristy places we wanted to visit, and met all of our expectations!! The room was huge and was very nice. We loved the outdoor pool area and how nice all the staff was! Will definitely be back again!

Room options

Suite, 1 Bedroom

Queen 2 | Sleeps 6

Suite, 2 Bedrooms

King 1 | Sleeps 8

Suite, 3 Bedrooms

Queen 2 | Full 1 | Sleeps 14

Studio, 1 King Bed with Sofabed

King 1 | Sleeps 4

Guest reviews for The Resort at Governor's Crossing

Everyone (13) Couples (27) Business (3) Family (83) Friends (5) Other (1)
5

nice condo centrally located in pigeon forge

Families

Had a great time in the Smokies and the Resort at Governors Crossing was Great!!!

By , from South Mississippi on Nov 11, 2017

3

mountain stay

Everyone

Booked into a room right by the elevator and door leading to floor. Extremely loud!! I didn't get the room I booked. No sleeper coach!! Room was a down grade from what I paid! Won't go back!

By on Oct 24, 2017

Review comment responded on Oct 31, 2017

Thank you for staying with us. We look into the issues you have brought to our attention.

5

family fun

Everyone

Great value, indoor pool, washer & dryer in room, full kitchen, friendly staff. I would definitely recommend especially traveling with kids.

By , from Charlotte NC on Aug 31, 2017

Review comment responded on Sep 2, 2017

Thank you for the review, glad you found The Resort and its amenities a great value and we look forward to having you stay with us again.

5

excellent hotel

Everyone

Governors resort is a top notch stay. Pool, kiddie pool, hot tub and water slides- both indoor and outdoor. Best place we ever stayed for being kid friendly. Clean, up to date facilities. All the staff we had contact with was friendly and helpfull. Conveniently located near outlet shopping, restaurants, shows, and only 3-4 minutes from Walmart . Would not hesitate to stay again.

By , from Alabama on Aug 22, 2017

Review comment responded on Aug 24, 2017

Thank you for reviewing The Resort as a Top-notch place to stay. We are glad you enjoyed your time with us and we look forward to having you stay with us again.

5

love this resort

Everyone

Love this place. Second visit to stay here. We are always pleased with the friendliness of staff, clean rooms, and never over crowded at the pools. Thank you for a nice place to stay

By , from Nashville TN on Jun 25, 2017

Review comment responded on Jun 28, 2017

Thank you for the great review, so glad you loved staying with us enough to return and you found your rooms to be clean and the staff friendly. We look forward to having you again with us.

5

great for 3 year old.

Everyone

We went during the winter, and the indoor water park was perfect for my 3 year old son. The rooms were very clean, and the staff was very friendly and accommodating.

By on Feb 22, 2017

Review comment responded on Feb 24, 2017

Thank you for the great review! Glad you found the rooms clean and The Resort at Governor's Crossing accommodating.

3

stay for the indoor pool

Everyone

The pool area is fantastic for younger kids. However, the rooms are a bit dated and beds are very firm. A huge plain sign on the building says "Condos rented weekly" so that's a good clue about the room furnishings. Housekeeping only comes every couple of days to replenish towels and take trash. They do not make beds. I can live with that. However, there are no ice machines or useable vending machines anywhere onsite. The arcade featured about 4 working games (8 total, I think). If you get a really great deal and need to confine kiddos in a kid-friendly pool environment, this is a good option. If you have teenagers or want other amenities, this is not where you want to stay.

By , from Memphis on Jan 24, 2017

Review comment responded on Feb 6, 2017

Thank you for the detailed review and we appreciate all feedback by our guests.

5

great mini vacation

Everyone

By , from Tennessee on Nov 14, 2016

Review comment responded on Nov 17, 2016

Thank you for the great 5 Star review! We are so glad your daughter enjoyed the water parks, playground and the kangroo jumper!

5
Everyone

overall great value, no hassle, the best location, quite, wonderful staff, would highly recommend to all

By , from Florence,S.C. on Nov 14, 2016

Review comment responded on Nov 15, 2016

Thank you for the great review! We appreciate the kind words and look forward to seeing you again!

4

nice place close to most popular attractions

Everyone

Overall experience was good, housekeeping was slacking in a couple of areas. Would definitely stay again. Rooms and amenities were very nice. Beds are hard...

By , from Kentucky on Sep 19, 2016

Review comment responded on Sep 22, 2016

Thank you for the great 4 Star review - glad you enjoyed your stay and hope to see you again soon!