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The Resort at Governor's Crossing

3.5 star property
Victorian hotel with free water park access and a fitness center

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Photo gallery for The Resort at Governor's Crossing

Exterior
Property video
Building design
Fridge, microwave, oven, stovetop
Basic Studio, 1 Queen Bed, Kitchen | 1 bedroom, in-room safe, iron/ironing board, free WiFi

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Hot tub
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
225 Collier Drive, Sevierville, TN, 37862
  • Place, Hillside Winery
    ‪2 min walk‬
  • Place, NASCAR SpeedPark Smoky Mountains
    ‪2 min drive‬
  • Place, Tanger Outlets
    ‪3 min drive‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪52 min drive‬

Room options

View all photos for Classic Studio, 1 King Bed with Sofa bed, Kitchen

1 bedroom, in-room safe, iron/ironing board, free WiFi

Classic Studio, 1 King Bed with Sofa bed, Kitchen

8.8 out of 10
Excellent
(34 reviews)
  • 608 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Classic Studio, 1 King Bed with Sofa bed, Kitchen

1 bedroom, in-room safe, iron/ironing board, free WiFi

Classic Studio, 1 King Bed with Sofa bed, Kitchen

  • 608 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Deluxe Condo, 1 Bedroom, Kitchen, Pool View

55-inch Smart TV with satellite channels, TV

Deluxe Condo, 1 Bedroom, Kitchen, Pool View

9.0 out of 10
Wonderful
(35 reviews)
  • 710 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Deluxe Condo, 2 Bedrooms, Kitchen, Pool View (1 King and 2 Queen Beds)

55-inch Smart TV with satellite channels, TV

Deluxe Condo, 2 Bedrooms, Kitchen, Pool View (1 King and 2 Queen Beds)

8.6 out of 10
Excellent
(16 reviews)
  • 1064 sq ft
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Classic Studio, 1 King Bed, Balcony

1 bedroom, in-room safe, iron/ironing board, free WiFi

Classic Studio, 1 King Bed, Balcony

9.2 out of 10
Wonderful
(24 reviews)
  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Condo, 2 Bedrooms, Kitchen, Pool View (3 Queen Beds)

55-inch Smart TV with satellite channels, TV

Deluxe Condo, 2 Bedrooms, Kitchen, Pool View (3 Queen Beds)

9.4 out of 10
Exceptional
(8 reviews)
  • 1064 sq ft
  • 2 bedrooms
  • Sleeps 8
  • 3 Queen Beds and 1 Queen Sofa Bed

View all photos for Premium Condo, 1 Bedroom, Kitchen

55-inch Smart TV with satellite channels, TV

Premium Condo, 1 Bedroom, Kitchen

9.2 out of 10
Wonderful
(41 reviews)
  • 710 sq ft
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed, 1 Twin Bunk Bed and 1 Queen Sofa Bed

View all photos for Premium Condo, 2 Bedrooms, Kitchen

55-inch Smart TV with satellite channels, TV

Premium Condo, 2 Bedrooms, Kitchen

8.6 out of 10
Excellent
(25 reviews)
  • 1064 sq ft
  • 2 bedrooms
  • Sleeps 10
  • 2 Queen Beds, 1 Twin Bunk Bed, 1 King Bed and 1 Queen Sofa Bed

View all photos for Deluxe Condo, 1 Bedroom, Kitchen

55-inch Smart TV with satellite channels, TV

Deluxe Condo, 1 Bedroom, Kitchen

8.6 out of 10
Excellent
(54 reviews)
  • 710 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Queen Sofa Bed

Basic Studio, 1 Queen Bed, Kitchen

  • Sleeps 2

Premium Condo, 2 Bedrooms, Kitchen

  • Sleeps 10

Premium Condo, 1 Bedroom, Kitchen

  • Sleeps 6

Deluxe Condo, 2 Bedrooms, Kitchen

  • Sleeps 8

Deluxe Condo, 2 Bedrooms, Kitchen, Pool View (1 King and 2 Queen Beds)

  • Sleeps 8

Classic Studio, 1 King Bed, Balcony

  • Sleeps 2

Deluxe Condo, 1 Bedroom, Kitchen

  • Sleeps 6

Classic Studio, 1 King Bed with Sofa Bed, Kitchen

  • Sleeps 4

View all photos for Deluxe Condo, 2 Bedrooms, Kitchen

55-inch Smart TV with satellite channels, TV

Deluxe Condo, 2 Bedrooms, Kitchen

8.8 out of 10
Excellent
(28 reviews)
  • 1064 sq ft
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Basic Studio, 1 Queen Bed, Kitchen

Basic Studio, 1 Queen Bed, Kitchen | 1 bedroom, in-room safe, iron/ironing board, free WiFi

Basic Studio, 1 Queen Bed, Kitchen

9.0 out of 10
Wonderful
(19 reviews)
  • 400 sq ft
  • Sleeps 2
  • 1 Queen Bed

Deluxe Condo, 1 Bedroom, Kitchen, Pool View

  • Sleeps 6

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About the neighborhood

Sevierville

Located in Governor’s Crossing within 2 miles (3 km) of Tanger Outlets, The Resort at Governor's Crossing is within a few miles (5 km) of other popular sights such as WonderWorks. This 233-room, 3.5-star hotel has conveniences like a free water park, an indoor pool, and free in-room WiFi.

What's nearby

  • Hillside Winery - 2 min walk - 0.1 miles
  • Ripley's Old MacDonald's Farm Mini Golf - 20 min walk - 1.1 miles
  • NASCAR SpeedPark Smoky Mountains - 2 min drive - 0.7 miles
  • Adventure Park at Five Oaks - 2 min drive - 1.1 miles
  • Tanger Outlets - 3 min drive - 1.1 miles

Getting around

  • McGhee Tyson Airport (TYS) - 50 min drive

Restaurants

  • ‪Chick-fil-A - ‬17 min walk
  • ‪Five Oaks Farm Kitchen - ‬2 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Starbucks - ‬3 min drive
  • ‪Black Rifle Coffee Company - ‬2 min drive

About this property

The Resort at Governor's Crossing

Victorian hotel with free water park access and a fitness center
Guests of The Resort at Governor's Crossing enjoy a free water park, an indoor pool, and a lazy river. If you decide to drive, there's free parking. The front desk is staffed 24/7 to help with tours or tickets, and answer any questions about the accommodations. Other amenities at this family-friendly hotel include a children's pool, a gym, and a sauna.
55-inch Smart TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Kitchens, refrigerators, and microwaves are also available. Housekeeping is available on request.
An indoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a complimentary water park, a lazy river, a sauna, and a fitness center.

Children under 15 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking
  • Onsite parking includes off-street options

Things to do

  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free water park
  • Gym
  • Hot tub
  • Indoor pool
  • Lazy river
  • Mini golf
  • Playground
  • Sauna
  • Splash pad
  • Waterslide

Family friendly

  • Arcade/game room
  • Children's pool
  • Dining table
  • Fenced pool
  • Free children's club
  • Free water park access
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Lazy river
  • Mini golf
  • Playground
  • Pool gate
  • Separate bedroom
  • Splash pad
  • Waterslide

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (on request)
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Firepit
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path to elevator

More

  • 3 buildings
  • 5 floors
  • Banquet hall
  • Built in 2019
  • Fireplace in lobby
  • Smoking not allowed
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Freezer
  • Ice maker
  • Kitchen
  • Microwave
  • Oven
  • Paper towels
  • Refrigerator
  • Stovetop
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 7:00 AM
Early check-in subject to availability
Early check-in fee: USD 50
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
Late check-out fee: USD 50
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from January 19 2026 to January 31 2026 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Early check-in fee: USD 50 (subject to availability)
  • Late check-out fee: USD 50 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 4:00 PM
  • Check-out: 10:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, and a security system.

Additional information about polices, regulations, and more:

  • The seasonal pool is open from March 14 to October 19.
  • Pool access available from 9:00 AM to 10:00 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • No alcohol is served at The Resort at Governor's Crossing.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Governor's Crossing
Governor's Crossing Sevierville
Resort Governor's Crossing
Resort Governor's Crossing Sevierville
The At Governor's Crossing
The Resort at Governor's Crossing Hotel
The Resort at Governor's Crossing Sevierville
The Resort at Governor's Crossing Hotel Sevierville

Frequently asked questions

What's there to see close to The Resort at Governor's Crossing?

This hotel is situated in Governor’s Crossing, close to Dollywood, Hatfield and McCoy Dinner Show, and Titanic Museum. You'll also find Dollywood's Splash Country and Island at Pigeon Forge within a short drive.

Is parking available on site at The Resort at Governor's Crossing?

Yes, self parking is offered for free at the hotel.

Does The Resort at Governor's Crossing include a casino?

No, The Resort at Governor's Crossing doesn't have a casino.

Is there an indoor pool at The Resort at Governor's Crossing?

Yes, this hotel has an indoor pool along with a hot tub. Guests have access between 9:00 AM and 10:00 PM and the seasonal pool will be open from March 14 until October 19. Note though that pool facilities will be unavailable from January 19 2026 until January 31 2026 (subject to change).

What amenities will couples enjoy at The Resort at Governor's Crossing?

Couples staying at this hotel will appreciate amenities like a kitchen and a smart TV as well as an indoor pool.

Does The Resort at Governor's Crossing have a hot tub?

Yes, guests can enjoy a spa tub at this hotel.

Does The Resort at Governor's Crossing feature a restaurant that includes a breakfast menu?

No, The Resort at Governor's Crossing doesn't have a restaurant that serves breakfast.

Does The Resort at Governor's Crossing allow pets to stay for free?

No, pets aren't allowed at The Resort at Governor's Crossing.

Are there connecting rooms at The Resort at Governor's Crossing?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from The Resort at Governor's Crossing?

The closest major airport to The Resort at Governor's Crossing is McGhee Tyson Airport (TYS), which is about 24.1 mi away.

Can I book a room with a balcony at The Resort at Governor's Crossing?

Yes, some guestrooms at The Resort at Governor's Crossing offer a balcony and may feature pool views.

The Resort at Governor's Crossing Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1119 out of 1725 reviews
Rating 8 - Good. 346 out of 1725 reviews
Rating 6 - Okay. 146 out of 1725 reviews
Rating 4 - Poor. 63 out of 1725 reviews
Rating 2 - Terrible. 51 out of 1725 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

demetria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Couple getaway

Activities was so much fun. The grounds was lovely to walk around on. Enjoyed my unit and tons of fun things to do and plenty of restaurants. Will stay again, soon!
Stayed 4 nights in Sep 2025

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was great, quiet, and close to everywhere. There were plenty of amenities. My only complaints are: old stove and the mattress was way too stiff.
Stayed 4 nights in Sep 2025

10/10 Excellent

K.

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it! Will be back! My Husband kept adding days we were staying! Jessie and Megan at the Front Desk were absolutely amazing and their customer service!
Stayed 2 nights in Sep 2025

4/10 Poor

LEAH

Traveled with family
Liked: Staff & service
Disliked: Room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extremely kid friendly! Pool and other amenities are VERY family oriented and can’t wait to bring the grandkids here!
Stayed 3 nights in Sep 2025

10/10 Excellent

Doris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place
Stayed 1 night in Sep 2025

8/10 Good

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Neat property
Stayed 1 night in Sep 2025

10/10 Excellent

Tabatha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our first time visiting and I absolutely loved it. My children thrilled and had a blast. The rooms are so nice!!! Like a hike away from home.
Stayed 2 nights in Sep 2025

8/10 Good

Jeff

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the enormous outdoor area that was meticulously decorated for fall activities. There must have been 1000 carved pumpkins and many more aligning the paths and gardens. The large swings were great for the kids and we all loved the multiple fire pits for roasting smores. The outdoor water slides and lazy river were closed. That was a bummer, but the indoor pool and slides were wonderfully fun. Parking was super easy and the location was close to everything.
Stayed 2 nights in Sep 2025

8/10 Good

Gary

Traveled with family and small children
Liked: Cleanliness, staff & service
Held our granddaughter's birthday party there. We were looking forward to playing in the various water features but the lazy river and splash pad were not working. Clothes dryer did not work. Checking out did not go smoothly even though instructions given on the TV were followed. Facility was clean; plenty of parking and luggage carts; nice pools; comfortable rooms. We're likely to return.
Stayed 2 nights in Sep 2025

10/10 Excellent

Kayla

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Earle, Acworth

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Overall Property is well apointed, just couldn't shake the smell of stale food in the corridors and room
Stayed 2 nights in Sep 2025

10/10 Excellent

deborah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great fall harvest decor! Looks of pumpkins and lights. Fire pits galore. Just fun all around!
Stayed 3 nights in Sep 2025

10/10 Excellent

Anita

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean, spacious, and had everything we needed. It was very quiet. We loved sitting on the balcony also.
Stayed 1 night in Sep 2025

10/10 Excellent

winter

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fall festivities
Stayed 1 night in Sep 2025

10/10 Excellent

Jessica

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent and time are so nice indoor pool park stay open till 11 pm witch is great.
Stayed 1 night in Sep 2025

10/10 Excellent

MELINDA

Stayed 1 night in Sep 2025

6/10 Okay

James

Traveled with family and small children, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
Well the out side lazy river and splash pad were broken down 4 out of our 5 days stay. The big water slides out side are only open on the weekends and we booked Monday through Friday apparently not knowing this. The water park was the attraction that we chose the resort for our family and grandkids the put put greens were tore up and I didn’t see anyone who had balls or clubs. The staff are very nice and rooms were good too! Fire pits were awesome. The fall festival decorations were very cool. This would be the perfect place if they kept it up a little better. And we had known they only fully facilitate the weekends.
Stayed 4 nights in Sep 2025

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2025

10/10 Excellent

Ricky

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

MELINDA

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service is excellent. Very clean and smells nice. Organic soaps in the bathrooms. Water slides and nightly family activities. Our favorite resort we’ve stay at yet!
Stayed 1 night in Sep 2025

8/10 Good

Betty Suzanne, Gallatin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2025

2/10 Terrible

Charles

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Claudia, Whitmore Lake

Stayed 3 nights in Sep 2025

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