Booked a king size bed when we got to the room it was still uncleaned from the previous people who stayed. Our room was switched to 2 twin size beds with out a refund for the difference in money
Run down and falling apart. Property is several old hotels with a new name. Didn’t even change the signs.
The location is the only good thing about this hotel.
I was so impressed with how accommodating they were with our service dog. They were extremely friendly, kind and professional. We will most definitely stay here again.
Affordable with use of Orbitz. Convenient location. Good breakfast. Room was dirty. Wiped bathroom counter and washcloth picked up lots of dirt. Cleaning staff didn't vacuum once during our stay and never left enough towels. For the money it was nice. Good shower and comfortable bed.
The location was exceptional. the property of course is older but clean. the beds were ok. the bathroom was ok. the hot breakfast was sad. i think the hotel is understaffed for breakfast? we tried it the first day but did not go back. also not enough seating and an nice sign that says you must eat it there.
Dated property. Good location. Comfortable bed. Helpful staff.
I did not have the room that I booked online. I requested a king and received a double
The price is right and the breakfast is good. Nothing fancy, but sometimes clean and affordable is what’s wanted
Bed uncomfortable, mattress too soft, bathroom not clean
Room was non smoking room and once we entered it smelt like cigarette. The bathroom smelt like old urine. A dirty envelope was left asking for a tip. The carpet was dirty enough for my feet to turn black so we kept our shoes on.
The room smell bad, the air conditioning is dirty. We ask for help, but only one employ was here. The breakfast was excelent.
My brand new socks are black from how dirty the floor was. Towls have stains. Mold in the shower
The hotel is in a good location near the middle of all the action. Not real easy to get in and out of but no problems getting to our venue which we came for. The room was pretty nice, however, the ac barely worked and our room was uncomfortably hot.
The staff was really sweet and helpful however the Hot tub was a bit dirty as well as the bathroom. Luckily I always bring my own cleaner for these situations.
Lodge at Mill Creek places you next to Dolly Parton's Stampede Dinner Attraction and within a few miles (5 km) of other popular attractions like Island at Pigeon Forge. Each of the 54 rooms at this hotel includes a refrigerator, a microwave, and a coffee maker.
All of Lodge at Mill Creek's 54 rooms are air-conditioned and have an array of amenities, including microwaves, refrigerators, and coffee makers. Guests can expect to find free WiFi and flat-screen TVs with cable channels. Ironing boards and desks are other standard amenities.
Lodge at Mill Creek features free WiFi in public areas and a fireplace in the lobby. You can take advantage of free parking, along with an area shuttle for a fee. Front-desk staff can help with tours or tickets, and provide local restaurant recommendations.
Booked a king size bed when we got to the room it was still uncleaned from the previous people who stayed. Our room was switched to 2 twin size beds with out a refund for the difference in money
Run down and falling apart. Property is several old hotels with a new name. Didn’t even change the signs.
We are glad you were happy with your stay and hope we see you agian soon!!
Thank you for taking the time to leave your feedback. We appreciate hearing from our guests. We apologize that everything was not satisfactory but we hope that you will give us another chance in the future to be your lodging host and to show the improvements we are working on.
The location is the only good thing about this hotel.
We apologize that your stay was less than satisfactory. Please allow us another chance in the future to show you the changes coming in the future.
I was so impressed with how accommodating they were with our service dog. They were extremely friendly, kind and professional. We will most definitely stay here again.
Thank you for taking the time to leave us your review. We are pleased to hear that you had a wonderful stay and we look forward to seeing you in the future.
Affordable with use of Orbitz. Convenient location. Good breakfast. Room was dirty. Wiped bathroom counter and washcloth picked up lots of dirt. Cleaning staff didn't vacuum once during our stay and never left enough towels. For the money it was nice. Good shower and comfortable bed.
Thank you for taking the time to leave us your feedback. We apologize that your stay was less than you expected and we will be addressing your concerns with our staff directly. Please allow us another chance in the future as your vacation stay and to gain your trust as a valued guest.
The location was exceptional. the property of course is older but clean. the beds were ok. the bathroom was ok. the hot breakfast was sad. i think the hotel is understaffed for breakfast? we tried it the first day but did not go back. also not enough seating and an nice sign that says you must eat it there.
Thank you for taking the time to leave us your feedback. We apologize that your stay was less than you expected and we will be addressing your concerns with our staff directly. Please allow us another chance in the future as your vacation stay and to gain your trust as a valued guest.
Dated property. Good location. Comfortable bed. Helpful staff.
Thank you for taking the time to leave us your feedback. We apologize that your stay was less than you expected and we will be addressing your concerns with our staff directly. Please allow us another chance in the future as your vacation stay and to gain your trust as a valued guest.
I did not have the room that I booked online. I requested a king and received a double
We apologize for the inconvenience. Guest satisfaction is our priority. Please allow us another chance in the future to make things right and earn your trust as a loyal guest.
Thank you for leaving your feedback and letting us know about your stay. We apologize that your stay was less than satisfactory. We are continuously improving upon our services and accommodations and want to thank you very much for your comments about our rooms and housekeeping. We are always looking for ways to improve upon the guest experience so thank you for sharing.