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MainStay Suites Gatlinburg Downtown Area

2.5 star property

Choose dates to view prices

Photo gallery for MainStay Suites Gatlinburg Downtown Area

Exterior
1 bedroom, blackout drapes, iron/ironing board, WiFi (free)
1 bedroom, blackout drapes, iron/ironing board, WiFi (free)
Indoor pool
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
  • Business services

Explore the area

View in a map
803 E Parkway, Gatlinburg, TN, 37738
  • Place, Cupids Chapel of Love
    ‪2 min walk‬
  • Place, Historic Ogle Log Cabin
    ‪3 min drive‬
  • Place, Anakeesta
    ‪4 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Roll-In Shower)

1 bedroom, blackout drapes, iron/ironing board, WiFi (free)

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Roll-In Shower)

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Accessible Tub)

1 bedroom, blackout drapes, iron/ironing board, WiFi (free)

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Accessible Tub)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking (Accessible Tub)

1 bedroom, blackout drapes, iron/ironing board, WiFi (free)

Suite, 2 Queen Beds, Accessible, Non Smoking (Accessible Tub)

8.6 out of 10
Excellent
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking (Accessible Tub)

1 bedroom, blackout drapes, iron/ironing board, WiFi (free)

Suite, 2 Queen Beds, Accessible, Non Smoking (Accessible Tub)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

1 bedroom, blackout drapes, iron/ironing board, WiFi (free)

Suite, 1 King Bed with Sofa bed, Non Smoking

9.6 out of 10
Exceptional
(15 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

1 bedroom, blackout drapes, iron/ironing board, WiFi (free)

Suite, 1 King Bed with Sofa bed, Non Smoking

9.8 out of 10
Exceptional
(7 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, Multiple Beds, Non Smoking

1 bedroom, blackout drapes, iron/ironing board, WiFi (free)

Suite, Multiple Beds, Non Smoking

8.8 out of 10
Excellent
(36 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, Multiple Beds, Non Smoking

1 bedroom, blackout drapes, iron/ironing board, WiFi (free)

Suite, Multiple Beds, Non Smoking

8.6 out of 10
Excellent
(4 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, Multiple Beds, Non Smoking (Larger Room)

1 bedroom, blackout drapes, iron/ironing board, WiFi (free)

Suite, Multiple Beds, Non Smoking (Larger Room)

  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

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Exterior

Quality Inn Creekside - Downtown Gatlinburg

Downtown Gatlinburg
  • Pool
  • Breakfast included
  • Pet friendly
  • Free WiFi
6.4 out of 10, 1,193 reviews
$63 nightly
The price is $71
Aug 25 - Aug 26
Total with taxes and fees
Quality Inn Creekside - Downtown Gatlinburg

About the neighborhood

Gatlinburg

MainStay Suites Gatlinburg Downtown Area places you within 2 miles (3 km) of popular sights like Ripley's Aquarium of the Smokies and Anakeesta. This 116-room hotel welcomes guests with conveniences like an indoor pool, free in-room WiFi, and free self parking.

What's nearby

  • Cupids Chapel of Love - 2 min walk - 0.1 miles
  • Traffic Light #2A - 9 min walk - 0.5 miles
  • Historic Ogle Log Cabin - 3 min drive - 1.3 miles
  • Anakeesta - 4 min drive - 1.5 miles
  • Hillbilly Golf - 4 min drive - 1.7 miles

Getting around

  • McGhee Tyson Airport (TYS) - 69 min drive

Restaurants

  • ‪Tennessee Cider Company - ‬4 min drive
  • ‪Pancake Pantry - ‬4 min drive
  • ‪Ole Red - ‬3 min drive
  • ‪Subway - ‬4 min drive
  • ‪Cliff Top Bar & Grill - ‬5 min drive

About this property

MainStay Suites Gatlinburg Downtown Area

Built in 2023, the brand new MainStay Suites Gatlinburg Downtown Area offers an indoor pool, a gym, and free WiFi in public areas. A stay here includes free parking. The 24-hour front desk has staff always at the ready. Additional amenities include a business center, coffee/tea in a common area, and a computer station.
Guests can expect free WiFi and flat-screen TVs. Other standard amenities include kitchens, refrigerators, and microwaves. Housekeeping is available on request.
Recreational amenities at the hotel include an indoor pool and a fitness center.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Business services

  • Business center
  • Computer station

Outdoors

  • Firepit
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Hardwood flooring in public areas
  • Smooth flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom

More

  • Built in 2023
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub
  • Soap
  • Towels provided

Entertainment

  • Flat-screen TV with premium channels

Food and drink

  • Coffee/tea maker
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector and a smoke detector.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.

Property is also known as

Mainstay Suites
MainStay Suites Gatlinburg Downtown Area Hotel
MainStay Suites Gatlinburg Downtown Area Gatlinburg
MainStay Suites Gatlinburg Downtown Area Hotel Gatlinburg

Frequently asked questions

Is free cancellation available at MainStay Suites Gatlinburg Downtown Area?

MainStay Suites Gatlinburg Downtown Area offers free cancellation on certain room rates. For specific requirements, take a look at the cancellation policy on our site.

What is there to do within easy reach of MainStay Suites Gatlinburg Downtown Area?

This hotel is located in Gatlinburg, just steps from Cupids Chapel of Love. You'll also find Ripley's Aquarium of the Smokies and Great Smoky Mountains National Park within a short drive.

Is parking available on site at MainStay Suites Gatlinburg Downtown Area?

Yes, self parking is offered for free at the hotel.

Does MainStay Suites Gatlinburg Downtown Area include a casino at the property?

No, MainStay Suites Gatlinburg Downtown Area doesn't have a casino.

Will I find an indoor pool at MainStay Suites Gatlinburg Downtown Area?

Yes, this hotel has an indoor pool.

Is MainStay Suites Gatlinburg Downtown Area good for couples?

Couples staying at this hotel will appreciate amenities like a kitchen as well as an indoor pool and a gym.

Are there hot tubs at MainStay Suites Gatlinburg Downtown Area?

No, there isn't a spa tub at this hotel.

Does MainStay Suites Gatlinburg Downtown Area have a restaurant with a breakfast menu?

No, MainStay Suites Gatlinburg Downtown Area doesn't have a restaurant that serves breakfast.

Will MainStay Suites Gatlinburg Downtown Area allow pets to stay free of charge?

No, pets aren't allowed at MainStay Suites Gatlinburg Downtown Area.

Are there connecting rooms at MainStay Suites Gatlinburg Downtown Area?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to MainStay Suites Gatlinburg Downtown Area?

The closest major airport to MainStay Suites Gatlinburg Downtown Area is McGhee Tyson Airport (TYS), which is about 28.2 mi away.

Are there rooms with balconies that I can book at MainStay Suites Gatlinburg Downtown Area?

No, there aren't any guestrooms at MainStay Suites Gatlinburg Downtown Area that offer a balcony.

MainStay Suites Gatlinburg Downtown Area Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 293 out of 427 reviews
Rating 8 - Good. 81 out of 427 reviews
Rating 6 - Okay. 23 out of 427 reviews
Rating 4 - Poor. 9 out of 427 reviews
Rating 2 - Terrible. 21 out of 427 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Kerryann

Liked: Cleanliness, property conditions & facilities
Rooms were clean and staff was super nice and friendly.
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Louann B.

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Haylea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed this hotel, great room, staff, and very clean!
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Lachi

Liked: Staff & service
Great place to stay with family
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Pabitra

Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay
Stayed 4 nights in Jul 2025
Verified review

10/10 Excellent

NEMESIO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay.
Stayed 3 nights in Mar 2025
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Great value, location, spacious for family of 4, breakfast
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Michal

Liked: Cleanliness, amenities, property conditions & facilities
Super clean and a great stay
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Aftin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room & comfy beds, liked how there was a kitchenette in the room, staff was friendly, good complimentary breakfast
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Seth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room great service place is amazing 10/10 recommend staying at this place we will be back!!
Stayed 5 nights in Sep 2025
Verified review

10/10 Excellent

Tonda

Liked: Cleanliness, amenities, property conditions & facilities
The people there are very nice. The rooms are big and clean. We would definetly stay there again!!!
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

iris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyable stay!
Stayed 2 nights in Apr 2025
Verified review

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Would stay again. Great staff.
Stayed 4 nights in Oct 2025
Verified review

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities
Staff was friendly and welcoming. The rooms and hotel was clean and close to everything but not in the middle of busy.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Srilu

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

Reginald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, easy check-in, great amenities
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Penny

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, friendly staff
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Heman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really like it I’ll definitely visit here next time
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Zinkal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean and friendly staff
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an easy to find comfortable hotel that was perfect for our stay.
Stayed 2 nights in Sep 2024
Verified review

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Very clean room and hotel. Staff was very friendly and helpful.
Stayed 3 nights in Jul 2025
Verified review

8/10 Good

Ricky

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Over all, it was a good stay
Stayed 2 nights in Sep 2025
Verified review

8/10 Good

Vicki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was friendly and helpful
Stayed 3 nights in Oct 2025

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