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Best Western Johnson's Inn Downtown Gatlinburg

2.5 star property

Choose dates to view prices

Photo gallery for Best Western Johnson's Inn Downtown Gatlinburg

Free toiletries, towels
Desk, free WiFi, bed sheets
Desk, free WiFi, bed sheets
Free daily on-the-go breakfast
Seasonal outdoor pool, open 10:00 AM to 10:00 PM, sun loungers

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast included
  • Free WiFi
  • Air conditioning
  • Laundry

Explore the area

View in a map
242 Bishop Lane, Gatlinburg, TN, 37738
  • Place, Anakeesta
    ‪3 min walk‬
  • Place, Ripley's Aquarium of the Smokies
    ‪3 min walk‬
  • Place, Gatlinburg SkyPark
    ‪6 min walk‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪69 min drive‬

Room options

View all photos for 1 King Bed, Mobility Accessible Room, Non-Smoking

Desk, free WiFi, bed sheets

1 King Bed, Mobility Accessible Room, Non-Smoking

  • Sleeps 2
  • Free WiFi

View all photos for 1 King Bed, Non-Smoking

Desk, free WiFi, bed sheets

1 King Bed, Non-Smoking

  • Sleeps 2
  • Free WiFi

View all photos for 2 Queen Beds, Non-Smoking

Desk, free WiFi, bed sheets

2 Queen Beds, Non-Smoking

  • Sleeps 4
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Mobility)

Desk, free WiFi, bed sheets

Room, 1 King Bed, Accessible, Non Smoking (Mobility)

  • Sleeps 2
  • Free WiFi

View all photos for Room, 1 King Bed, Non Smoking

Desk, free WiFi, bed sheets

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • Free WiFi

View all photos for Room, 2 Queen Beds, Non Smoking

Desk, free WiFi, bed sheets

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, free WiFi, bed sheets

Standard Room, 2 Queen Beds, Non Smoking

10.0 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower) | Desk, free WiFi, bed sheets

Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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About the neighborhood

Gatlinburg

Best Western Johnson's Inn Downtown Gatlinburg places you within a 10-minute stroll of popular attractions such as Ripley's Aquarium of the Smokies and Anakeesta. This 50-room hotel welcomes guests with conveniences like free breakfast, free in-room WiFi, and free self parking.

What's nearby

  • Anakeesta - 3 min walk - 0.2 miles
  • Ripley's Aquarium of the Smokies - 3 min walk - 0.2 miles
  • Gatlinburg SkyPark - 6 min walk - 0.4 miles
  • Gatlinburg Space Needle - 6 min walk - 0.4 miles
  • Gatlinburg Convention Center - 7 min walk - 0.4 miles

Getting around

  • McGhee Tyson Airport (TYS) - 69 min drive

Restaurants

  • ‪Puckers Sports Bar - ‬9 min walk
  • ‪Loco Burro Fresh Mex Cantina - ‬8 min walk
  • ‪Tennessee Cider Company - ‬4 min walk
  • ‪Pancake Pantry - ‬5 min walk
  • ‪Ole Red - ‬7 min walk

About this property

Best Western Johnson's Inn Downtown Gatlinburg

Guests of Best Western Johnson's Inn Downtown Gatlinburg enjoy free WiFi in public areas, a seasonal outdoor pool, and express check-out. You can take advantage of free parking if you drive. The 24-hour front desk has staff standing by to help with concierge services, and answer any questions about the accommodations. Additional amenities include free newspapers, laundry facilities, and a vending machine.
Guests can expect free WiFi and TVs with cable channels. Refrigerators, microwaves, and coffee makers are also standard. Change of towels is available on request.
Recreational amenities at the hotel include a seasonal outdoor pool.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)

Outdoors

  • Firepit
  • Garden
  • In a national park
  • In the mountains
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • At least 80% lighting from LEDs
  • Local culture and ecosystem education
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • LED lighting
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Early check-in is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Masks are required at the property for guests without COVID-19 vaccination
  • Check-in: 3:00 PM—-2 AM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Masks are required in public areas for unvaccinated guests.

Additional information about polices, regulations, and more:

  • The seasonal pool is open from May to September.
  • Pool access available from 10:00 AM to 10:00 PM.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Johnson's Inn
Johnson's Downtown Gatlinburg
Howard Johnson by Wyndham Downtown Gatlinburg Hotel
Howard Johnson by Wyndham Downtown Gatlinburg Gatlinburg
Howard Johnson by Wyndham Downtown Gatlinburg Hotel Gatlinburg
Howard Johnson Wyndham Downtown Gatlinburg Hotel
Howard Johnson Wyndham Downtown Gatlinburg
Hotel Howard Johnson by Wyndham Downtown Gatlinburg Gatlinburg
Gatlinburg Howard Johnson by Wyndham Downtown Gatlinburg Hotel
Hotel Howard Johnson by Wyndham Downtown Gatlinburg
Howard Johnson by Wyndham Downtown Gatlinburg Gatlinburg
Howard Johnson Wyndham Hotel
Howard Johnson Wyndham
Johnson's Inn
Johnson's Inn Downtown Gatlinburg
The Johnsons Inn

Frequently asked questions

What's there to do around Best Western Johnson's Inn Downtown Gatlinburg?

Guests enjoy the hotel's walkable location in Gatlinburg based on their ratings, and it's within a 10-minute walk of Ripley's Aquarium of the Smokies and Anakeesta. You'll also find Great Smoky Mountains National Park and Gatlinburg SkyPark less than a mile away.

How much does it cost to stay at Best Western Johnson's Inn Downtown Gatlinburg?

As of May 25, 2026, prices found for a 1-night stay for 2 adults at Best Western Johnson's Inn Downtown Gatlinburg on May 31, 2026 start from $68, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there parking available at Best Western Johnson's Inn Downtown Gatlinburg?

Yes, self parking is offered for free at the hotel.

Does Best Western Johnson's Inn Downtown Gatlinburg feature a casino at the property?

No, Best Western Johnson's Inn Downtown Gatlinburg doesn't have a casino.

Is there an indoor pool at Best Western Johnson's Inn Downtown Gatlinburg?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have access between 10:00 AM and 10:00 PM and the seasonal pool is normally open from May until September.

What do couples enjoy most about Best Western Johnson's Inn Downtown Gatlinburg?

Couples staying at this hotel will appreciate amenities like a seasonal outdoor pool plus some guestrooms include a mountain view and a fireplace.

Does Best Western Johnson's Inn Downtown Gatlinburg have a hot tub?

No, this hotel doesn't have a spa tub.

Does Best Western Johnson's Inn Downtown Gatlinburg have a restaurant with a breakfast menu?

Best Western Johnson's Inn Downtown Gatlinburg offers free on-the-go breakfast each morning though there is no restaurant.

Does Best Western Johnson's Inn Downtown Gatlinburg allow pets to stay free of charge?

No, pets aren't allowed at Best Western Johnson's Inn Downtown Gatlinburg.

Does Best Western Johnson's Inn Downtown Gatlinburg have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Best Western Johnson's Inn Downtown Gatlinburg?

The closest major airport to Best Western Johnson's Inn Downtown Gatlinburg is McGhee Tyson Airport (TYS), which is about 27.5 mi away.

Are there rooms with balconies at Best Western Johnson's Inn Downtown Gatlinburg?

Yes, some guestrooms at Best Western Johnson's Inn Downtown Gatlinburg offer a balcony and may feature mountain views.

Best Western Johnson's Inn Downtown Gatlinburg Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 793 out of 1513 reviews
Rating 8 - Good. 405 out of 1513 reviews
Rating 6 - Okay. 192 out of 1513 reviews
Rating 4 - Poor. 62 out of 1513 reviews
Rating 2 - Terrible. 61 out of 1513 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

Reviews

6/10 Okay

theresa

Traveled with partner
Liked: Cleanliness
Disliked: Amenities
There was a lot of renovations going on, so the room that we booked online was not available. When we called the front desk to try to extend for a second day I think they made me check out and then check back. The rooms were clean, affordable in the hotel was located with him walking distance of a lot of attractions. Trolley runs right outside the hotel. That’s a big plus. The mattresses were extremely lumpy besides that not a bad day. Just wish that there wasn’t a lot of construction going on.
Stayed 1 night in Apr 2026

8/10 Good

Steve

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean room at a good price. Older building but renovated recently.
Stayed 2 nights in Mar 2026

10/10 Excellent

Cabrina

Liked: Cleanliness, staff & service, amenities
Great
Stayed 1 night in Feb 2026

6/10 Okay

Susan

Traveled with partner
Liked: Cleanliness
Convenient to everything Gatlinburg....Can walk to Aquarium in 2-3 minutes...😊💗Nice Balcony in room 💗Breakfast is Coffee or Tea or Hot Chocolate or Juice and Muffins and it is in the office No place to sit and eat ...
Stayed 1 night in Feb 2026

10/10 Excellent

awilda, orlando

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Front desk--EXCELLENT SERVICE DANIELLE VERY FRIENDLY Room--NICE AND CLEAN Location--EXCELLENT
Stayed 4 nights in Feb 2026

6/10 Okay

Dennis Tammie Hunter Tann

Stayed 2 nights in Feb 2026

10/10 Excellent

SUSAN

Traveled with partner
Liked: Cleanliness, property conditions & facilities
All of the above, we have coming to this location for 4 yrs. now and have always experienced exceptional service!
Stayed 1 night in Feb 2026

10/10 Excellent

Susan

Stayed 2 nights in Nov 2025

6/10 Okay

Eva

Stayed 1 night in Feb 2026

8/10 Good

Mark

Liked: Cleanliness, property conditions & facilities
Water took 8 minutes to get hot,each night.
Stayed 2 nights in Feb 2026

6/10 Okay

Welton

Stayed 2 nights in Feb 2026

8/10 Good

Eva

Liked: Staff & service, amenities
Staff was so helpful and kind. Also the location was perfect
Stayed 1 night in Feb 2026

8/10 Good

Jeffrey

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Water pressure was terrible. Other than that, it was good.
Stayed 2 nights in Jan 2026

10/10 Excellent

William

Liked: Cleanliness, amenities, property conditions & facilities
Rooms were clean, great location. Was my second time there and would stay again next time in Gatlinburg. For the price you can’t beat it.
Stayed 4 nights in Jan 2026

8/10 Good

Tiffany

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Oct 2025

8/10 Good

Dawn

Traveled with partner
Liked: Cleanliness
The room was great, Although it several minutes for the water to get hot almost thought there was no hot water. Breakfast was supposed to be included and it was just muffins and coffee. Staff was great and room spotless. The fire pit is an exceptional plus.... loved it
Stayed 3 nights in Jan 2026

2/10 Terrible

Steven

Disliked: Amenities
Eh
Stayed 4 nights in Jan 2026

6/10 Okay

Erin Jennifer

Traveled with partner
Liked: Cleanliness, amenities
Have stayed here many times no issues… the room we had was under renovation. While the renovations looked like they would be amazing it wasn’t safe in current condition. The balcony railing was not attached to the wall outside on the top edges as they had painted very scary….. luckily I didn’t lean on it. Also scrapped up the bottoms of my foot good as the tile they put in although beautiful it was not even close to even with carpet as you walk into the bathroom area. There was a metal strip pit on the gap but there was still a big enough gap to cut up my foot a bit so had to be ver careful
Stayed 1 night in Jan 2026

8/10 Good

Caitlin

Liked: Cleanliness, staff & service, amenities
Room was great. Clean and plenty of room. Staff was nice. Only problem was our room door only closed if you slammed it, like put all your weight into it and slammed it shut.
Stayed 2 nights in Jan 2026

10/10 Excellent

Zuleika N

Stayed 2 nights in Jan 2026

10/10 Excellent

Greg

Liked: Staff & service
Meet expectations
Stayed 2 nights in Jan 2026

10/10 Excellent

Terry, Eldridge

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a clean newly renovated room with a comfortable king bed. The staff was friendly and were available 24 hours. This location is within easy walking distance to all that Gatlinburg has to offer. They no longer offer a free breakfast, but there are so many wonderful breakfast restaurants in Gatlinburg why would you want a motel meal. We would stay here again.
Stayed 2 nights in Jan 2026

8/10 Good

CULLEN

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff, location, room was great. Construction going on so it was loud. Will stay here again
Stayed 5 nights in Jan 2026

10/10 Excellent

Jada

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean
Stayed 3 nights in Dec 2025

10/10 Excellent

Javier

Stayed 2 nights in Jan 2026

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