Quality Inn & Suites

Hotel with free breakfast, a quick walk to Hillbilly Golf

Choose dates to view prices

Where to?

Dates

October 2025

November 2025

Suite, 1 King Bed, Non Smoking, Fireplace (No Pets) | Premium bedding, desk, iron/ironing board, rollaway beds

Overview
Rooms
Location
Policies

Good

Popular amenities

24/7 front desk
Housekeeping
Laundry

Explore the area

401 Hemlock Street, Gatlinburg, TN, 37738

Place, Ripley's Aquarium of the Smokies
‪11 min walk‬
Place, Anakeesta
‪11 min walk‬
Place, SkyPark
‪18 min walk‬
Airport, Knoxville, TN (TYS-McGhee Tyson)
‪80 min drive‬

Room options

Premium bedding, desk, iron/ironing board, rollaway beds

Standard Room, 2 Queen Beds, Non Smoking (No Pets)

Very good

Sleeps 4
2 Queen Beds

Standard Room, 2 Queen Beds, Non Smoking (Pet Friendly)

Sleeps 4
2 Queen Beds

Standard Room, 2 Queen Beds, Non Smoking, Fireplace (No Pets)

Good

Sleeps 4
2 Queen Beds

Standard Room, 2 Queen Beds, Non Smoking, Fireplace (Pet Friendly)

Excellent

Sleeps 4
2 Queen Beds

Suite, 1 King Bed, Non Smoking, Fireplace (No Pets)

Wonderful

Sleeps 2
1 King Bed

Suite, 1 King Bed, Non Smoking, Fireplace (No Pets)

Excellent

Sleeps 2
1 King Bed

Room, 2 Queen Beds, Accessible, Non Smoking

Very good

Sleeps 4
2 Queen Beds

Room, 2 Queen Beds, Accessible, Non Smoking

Sleeps 4
2 Queen Beds

About the neighborhood

Gatlinburg

Hillbilly Golf is within a 5-minute walk of Quality Inn & Suites while other popular sites like Ripley's Davy Crockett Mini Golf are within a 15-minute stroll. This 86-room hotel welcomes guests with free breakfast and conveniences like free in-room WiFi and free self parking.

What's nearby

Ripley's Aquarium of the Smokies - 11 min walk - 0.6 miles
Anakeesta - 11 min walk - 0.6 miles
SkyPark - 18 min walk - 1.0 mile
Gatlinburg Convention Center - 20 min walk - 1.1 miles
Wild Bear Falls Indoor Water Park - 2 min drive - 0.9 miles

Getting around

McGhee Tyson Airport (TYS) - 67 min drive

Restaurants

‪Ole Red - ‬9 min walk
‪Tennessee Cider Company - ‬14 min walk
‪Pancake Pantry - ‬14 min walk
‪Subway - ‬13 min walk
‪Kilwin's - ‬15 min walk

About this property

Quality Inn & Suites

Hotel with free breakfast, a quick walk to Hillbilly Golf

Quality Inn & Suites features free WiFi in public areas, a 24-hour business center, and a seasonal outdoor pool. If you decide to drive, there's free parking. Front-desk staff are standing by 24/7 to assist with any requests. Additional amenities include coffee/tea in a common area, a meeting room, and a computer station.

Guests can expect to find free WiFi and TVs with cable channels. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Refrigerators, microwaves, and coffee makers are also available.

Recreational amenities at the hotel include a seasonal outdoor pool.

Similar properties

Pool
Breakfast included
Pet friendly
Parking included

$62 nightly

Nov 2 - Nov 3

Total with taxes and fees

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Free self parking on site
Onsite parking includes off-street options

Food and drink

Free continental breakfast
Coffee and tea in common areas

Things to do

Seasonal outdoor pool
TV in common areas

Family friendly

In-room microwave
In-room refrigerator
Laundry facilities
Rollaway/extra bed (surcharge)
Seasonal outdoor pool

Conveniences

24-hour front desk
Laundry facilities
Vending machine
Water dispenser

Guest services

Housekeeping (daily)

Business services

24-hour business center
Computer station
Meeting room

Outdoors

In a national park
In the mountains
Terrace

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair accessibility
Wheelchair accessible (may have limitations)
Wheelchair-accessible registration desk

1 building
7 floors
Built in 1985
Designated smoking areas (fines apply)

Room amenities

Bedroom

Premium bedding
Rollaway/extra bed (surcharge)

Bathroom

Free toiletries
Hair dryer
Private bathroom
Shower
Towels provided

Entertainment

TV with premium cable channels

Food and drink

Coffee/tea maker
Microwave
Refrigerator

Air conditioning
Connecting rooms available
Desk
Free local calls
Iron/ironing board
Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

This property welcomes pets for USD 20.00 per pet, per night
2 total (31 lbs is the maximum weight per pet)
Certain rooms only, restrictions apply
Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
Service animals exempt from fees

Children and extra beds

Children 18 years old and younger stay free when using existing bedding
Rollaway/extra beds are available for USD 25.0 per day

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Pet fee: USD 20.00 per pet, per night
Service animals are exempt from fees
Rollaway bed fee: USD 25.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

Check-in: 3:00 PM
Check-out: 11 AM
Minimum check-in age: 18

The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Additional information about polices, regulations, and more:

The seasonal pool is open from May to September.
Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
No cribs or infant beds are available.

Property is also known as

Gatlinburg Red Roof Inn

Red Roof Inn Gatlinburg

Red Roof Inn Hotel Gatlinburg

Red Roof Inn & Suites Gatlinburg - Aquarium Hotel Gatlinburg

Red Roof Inn And Suites Gatlinburg - Aquarium

Quality Inn Gatlinburg

Quality Gatlinburg

Quality Inn & Suites Hotel

Quality Inn & Suites Gatlinburg

Quality Inn & Suites Hotel Gatlinburg

Frequently asked questions

Are free cancellation options available at Quality Inn & Suites?

Quality Inn & Suites offers free cancellation on some room rates. To learn more, review the cancellation policy on Orbitz.

What can I see close to Quality Inn & Suites?

Guests positively rate the hotel's location in Gatlinburg, and it's a short 13-minute walk from Ripley's Aquarium of the Smokies and also 12 minutes on foot from Anakeesta. You'll also find Great Smoky Mountains National Park and SkyPark within a short drive.

Is parking available on site at Quality Inn & Suites?

Yes, self parking is offered for free at the hotel.

Does Quality Inn & Suites have a casino on the premises?

No, Quality Inn & Suites doesn't have a casino.

Will I find an indoor pool at Quality Inn & Suites?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. The seasonal pool is normally open from May until September.

What will couples enjoy most about a stay at Quality Inn & Suites?

Couples staying at this hotel will appreciate amenities like premium bedding as well as a seasonal outdoor pool and free breakfast.

Are there hot tubs at Quality Inn & Suites?

No, but this hotel offers jetted bathtubs in some guestrooms.

Does Quality Inn & Suites have a restaurant that serves breakfast?

Quality Inn & Suites offers free continental breakfast though there is no restaurant.

Will Quality Inn & Suites allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Quality Inn & Suites for a fee of USD 20.00 per pet, per night.

Does Quality Inn & Suites have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from Quality Inn & Suites?

The closest major airport to Quality Inn & Suites is McGhee Tyson Airport (TYS), which is about 27.5 mi away.

Are there rooms with balconies at Quality Inn & Suites?

Yes, some guestrooms at Quality Inn & Suites offer a balcony and may feature mountain views.

Quality Inn & Suites Reviews

7.4

Good

7.2/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

10/10 Excellent

Kaitlyn

Jul 15, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Stayed 1 night in Jul 2025

6/10 Okay

Sheeja

Traveled with family and small children

Jul 15, 2025

Disliked: Cleanliness, amenities, property conditions & facilities

Building is old and not maintained well. Very risky area and terrifying because of easy access for bears.

Stayed 2 nights in Jul 2025

2/10 Terrible

Kimberley

Business traveler, Traveled with family

Jul 14, 2025

Disliked: Cleanliness, staff & service, room comfort

Save yourself disappointment and money.

Where do I begin? I know the entrance to the hotel is a death trap waiting to happen. The traffice to and from it is a nightmare, the leasing office which reeked of mildew and some other wet smelling odor. The lady at the desk was pleasant, we got a pet friendly room which i can only likened to staying at a kennel. Photos attached. The room was a blast from the early 70's cracks in the ceiling, everything dirty and the smell. The railings where broken, and there was some weird mold growing. This place is old, smelly, outdated and not to mention extremely noisy kids running up and down the halls all night, dogs barking, and the lovely ride across the road that announces directions all night. I had plan to stay from Friday until Monday . I left on Saturday been the noise, unsatisfactory accommodations, and the unbearable traffic. I will never be back. Not to this hotel, the hotel chain or the area of Gatlinburg, TN for that matter. Absolutely the worse. Upon leaving the staff says its up to the manager weather they will believe our complaints and issue a refund. I wont hold my breath.

Stayed 3 nights in Jul 2025

8/10 Good

Matthew

Jul 13, 2025

Stayed 2 nights in Jul 2025

2/10 Terrible

Tammy

Jul 13, 2025

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Jul 2025

10/10 Excellent

Rosalva, Mission

Traveled with family

Jul 12, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Very clean, spacious, and excellent price for a beautiful location! I really enjoyed having a balcony.

Stayed 1 night in Jul 2025

8/10 Good

Deborah

Traveled with family

Jul 11, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Most people friendly first room was not to good the air conditioner was leaking all over we went to tell the front desk and he was very apologetic and got us another room that was exactly the same! Very nice room! Absolutely beautiful

Stayed 1 night in Jul 2025

2/10 Terrible

Lisa

Jul 10, 2025

Stayed 6 nights in Jul 2025

6/10 Okay

charlene

Traveled with family and small children

Jul 7, 2025

Location good to attractions; breakfast had great variety.

Stayed 2 nights in Jun 2025

8/10 Good

Julie

Traveled with partner, Traveled with pets

Jul 7, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Was a very nice place will stay again great breakfast. An was walkable to town.

Stayed 2 nights in Jul 2025

6/10 Okay

Paulino

Traveled with family

Jul 6, 2025

Disliked: Property conditions & facilities

Too old building, far from the downtown it wasn’t clean as I thought

Stayed 2 nights in Jul 2025

6/10 Okay

Wesley

Jul 5, 2025

Liked: Cleanliness, staff & service, room comfort

Could be better.

Building is in a good location at edge of town. Making it a quiet area. However the building it’s self is way overdue for updates renovation. Personally I would not use this hotel again unless it gets remodeled. Staff was polite and courteous. Building was clean and provided breakfast was good.

Stayed 2 nights in Jul 2025

8/10 Good

LUIS, milwaukee

Jul 1, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 3 nights in Jun 2025

8/10 Good

Amy

Traveled with family

Jun 30, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Jun 2025

4/10 Poor

Gagandeep

Jun 28, 2025

Disliked: Staff & service, property conditions & facilities

Stayed 4 nights in Jun 2025

8/10 Good

Kathy

Traveled with family

Jun 27, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The weather was nice.The one bad thing is the refrigerator in our room was not working.thñe breaķfast offered was great.the best

Stayed 2 nights in Jun 2025

2/10 Terrible

Paul

Traveled with family

Jun 27, 2025

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Property was affordable but there are reasons why. Grounds, offices and rooms are extremely outdated. Our room had ceiling cracks and water stains. The towel rack and ironing board holder were both coming out of the wall. Our room was also filled with ants. We advised the front desk and housekeeping about it and nothing was done. We had to pull off the comforter because of the ants. No help from staff. We do not recommend.

Stayed 4 nights in Jun 2025

10/10 Excellent

dwayne

Jun 25, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

very nice

Stayed 3 nights in Jun 2025

2/10 Terrible

Rosemary

Traveled with pets, Traveled with family

Jun 25, 2025

Disliked: Cleanliness, amenities, property conditions & facilities

This place is a dump! Very run down. When I pulled up the hotel did not look like it does in the photo and per the girl at the front desk the photos that are online are from years ago and not current. The front office spelt so bad of moldI and mildew smell everything was very old in the front lobby very uninviting and had to go to the bathroom on the side of the building which was disgusting . I could not take a chance of bringing my child in the room due to severe asthma. Expedia did NOT advocate this problem for me . I did not get a refund for the 5 days I paid prior to arriving. I then turned around on the same day booked 5 days with a different hotel and had to also pay for that hotel. Expedia has failed me with this one and also this hotel is a rundown dump! Very misleading by the photos posted online

Stayed 5 nights in Jun 2025

10/10 Excellent

Heidi

Traveled with partner

Jun 24, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great rate and nice room. Breakfast was decent. Nice staff. Nice to park and walk to attractions so I didn’t have to pay to park and deal with treaffic.

Stayed 1 night in Jun 2025

2/10 Terrible

Michael, Madison

Business traveler, Traveled with family

Jun 23, 2025

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities

My room was very nasty! Had ants crawling all over the floor I had to go buy bug spray! The pictures on the internet is not what we walked into definitely false advertising! I will never stay at this property again!

Stayed 2 nights in Jun 2025

10/10 Excellent

ashley

Traveled with family and small children, Traveled with group, Traveled with pets, Traveled with family

Jun 23, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

My family and I had a great experience. Air conditioner was not working when we got there. I let the front desk know and they were quick to the room and got it replaced. The hotel was clean and staff was friendly. Location was great. We will be back. I do wish they had an area with a grill.

Stayed 3 nights in Jun 2025

6/10 Okay

Linda

Jun 22, 2025

Disliked: Cleanliness, property conditions & facilities, room comfort

Bugs and centipede in room. Check in was slow

Stayed 1 night in Jun 2025

10/10 Excellent

helen

Jun 22, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The room was clean and great for us. Has a great breakfast but the earlier you can get in there the better as far as the crowd. You can take your food back to your room or there's an outside area good for eating or just relaxing. If you have trouble walking you will have to walk up about 6 stairs. The only issue I had was one of the beds was terrible and had me hurting all night but I used the other bed the next night and it was good. It is a nice place.

Stayed 2 nights in Jun 2025