Hilton Garden Inn Gatlinburg

3.0 star property
Hotel with a seasonal outdoor pool, 8-minute walk to Great Smoky Mountains National Park

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Photo gallery for Hilton Garden Inn Gatlinburg

Exterior
Exterior
Lobby
Exterior
Daily cooked-to-order breakfast for a fee

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
635 River Road, Gatlinburg, TN, 37738
  • Place, Ober Gatlinburg Aerial Tramway
    ‪3 min walk‬
  • Place, Gatlinburg SkyPark
    ‪6 min walk‬
  • Place, Gatlinburg Convention Center
    ‪6 min walk‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪66 min drive‬

Room options

Single King Bed

9.0 out of 10
Wonderful
(24 reviews)
  • Mountain view
  • Sleeps 2
  • 1 King Bed

Single King Bed, Fireplace, Whirlpool, Balcony

9.4 out of 10
Exceptional
(30 reviews)
  • Mountain view
  • Sleeps 2
  • 1 King Bed

Single King Bed, Junior Suite, Pullout, Balcony

8.8 out of 10
Excellent
(3 reviews)
  • Mountain view
  • Sleeps 4
  • 1 King Bed

Double Queens, Accessible Suite, Pullout, Roll-In Shower

8.6 out of 10
Excellent
(9 reviews)
  • Mountain view
  • Sleeps 6
  • 2 Queen Beds

Single King Bed, Accessible Suite, Whirlpool, Sectional

8.4 out of 10
Very good
(6 reviews)
  • 1 bedroom
  • Mountain view
  • Sleeps 4
  • 1 King Bed

Single Queen, Accessible Suite, Pullout

  • Mountain view
  • Sleeps 4
  • 1 Queen Bed

Double Queens, Accessible Suite, Pullout

7.4 out of 10
Good
(3 reviews)
  • Mountain view
  • Sleeps 6
  • 2 Queen Beds

Single King Bed, Fireplace

9.2 out of 10
Wonderful
(37 reviews)
  • Mountain view
  • Sleeps 2
  • 1 King Bed

Single King Bed, Whirlpool, Sectional

8.6 out of 10
Excellent
(4 reviews)
  • 1 bedroom
  • Mountain view
  • Sleeps 4
  • 1 King Bed

Single Queen, Junior Suite, Pullout, Roll-In Shower

10.0 out of 10
Exceptional
(2 reviews)
  • Mountain view
  • Sleeps 4
  • 1 Queen Bed

Double Queens, Junior Suite, Pullout, Balcony

9.0 out of 10
Wonderful
(16 reviews)
  • Mountain view
  • Sleeps 6
  • 2 Queen Beds

Double Queens

8.6 out of 10
Excellent
(41 reviews)
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Gatlinburg

Located in Downtown Gatlinburg, Hilton Garden Inn Gatlinburg is within a 10-minute walk of popular sights such as Great Smoky Mountains National Park and Gatlinburg SkyPark. This 118-room, 3-star hotel has a restaurant along with conveniences like an outdoor pool and an indoor pool.

What's nearby

  • Ober Gatlinburg Aerial Tramway - 3 min walk - 0.2 miles
  • Ole Smoky Moonshine Distillery - 4 min walk - 0.3 miles
  • Gatlinburg Space Needle - 6 min walk - 0.4 miles
  • Gatlinburg SkyPark - 6 min walk - 0.4 miles
  • Gatlinburg Convention Center - 6 min walk - 0.4 miles

Getting around

  • McGhee Tyson Airport (TYS) - 70 min drive

Restaurants

  • ‪Ole Smoky Distillery - ‬6 min walk
  • ‪Sugarlands Distilling Co. - ‬5 min walk
  • ‪Puckers Sports Bar - ‬6 min walk
  • ‪Loco Burro Fresh Mex Cantina - ‬7 min walk
  • ‪Smith & Son Corner Kitchen - ‬6 min walk

About this property

Hilton Garden Inn Gatlinburg

Hotel with a seasonal outdoor pool, 8-minute walk to Great Smoky Mountains National Park
Hilton Garden Inn Gatlinburg features an indoor pool, an outdoor pool, and a gym. If you drive, self parking is USD 16.46 per night, and there's also an area shuttle. The 24-hour front desk has multilingual staff ready to assist with securing valuables, dry cleaning/laundry, and luggage storage. Additional amenities include free WiFi in public areas, a hot tub, and conference space.
49-inch LCD TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are other standard amenities. Housekeeping is available on request.
An indoor pool, an outdoor pool, and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle (surcharge)
  • Uncovered self parking on site (USD 16.46 per night; includes in/out privileges)
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:30 AM for a fee: USD 10 to 12 for adults and USD 7 to 9 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Garden Grille

Things to do

  • Golf
  • Gym
  • Hot tub
  • Indoor pool
  • Outdoor pool
  • Tennis
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Wedding services

Business services

  • 1,196 square feet of conference space
  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2009
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 49-inch LCD TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 6 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 150 per pet, per stay
  • Dogs and cats only
  • 2 total pets
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 15.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately USD 10.00 to 12.00 for adults, and USD 7.00 to 9.00 for children
  • Uncovered self parking fee: USD 16.46 per night (in/out privileges)
  • Pet fee: USD 150 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 4 PM—-6 AM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Gatlinburg Hotel
Hilton Garden Inn Gatlinburg Downtown Hotel Gatlinburg
Hilton Garn Inn Gatlinburg
Hilton Gatlinburg Gatlinburg
Hilton Garden Inn Gatlinburg Hotel
Hilton Garden Inn Gatlinburg Gatlinburg
Hilton Garden Inn Gatlinburg Hotel Gatlinburg

Frequently asked questions

Is free cancellation available at Hilton Garden Inn Gatlinburg?

Hilton Garden Inn Gatlinburg provides free cancellation on select room rates. For additional details, take a look at the cancellation policy on our site.

What's there to do within easy reach of Hilton Garden Inn Gatlinburg?

This hotel is situated in Downtown Gatlinburg within a 10-minute walk of Great Smoky Mountains National Park, Gatlinburg SkyPark, and Gatlinburg Space Needle. You'll also find Ripley's Aquarium of the Smokies and Anakeesta less than a mile away.

Will I be able to park at Hilton Garden Inn Gatlinburg?

Yes, uncovered parking is offered for USD 16.46 per night with in/out privileges. Accessible parking is also available for guests.

Does Hilton Garden Inn Gatlinburg include a casino at the property?

No, Hilton Garden Inn Gatlinburg doesn't have a casino.

Is there an indoor pool at Hilton Garden Inn Gatlinburg?

Yes, this hotel has an indoor pool as well as an outdoor pool and a hot tub.

What do couples enjoy most about Hilton Garden Inn Gatlinburg?

There are many amenities for couples at this hotel, including an outdoor pool and a bar plus some guestrooms feature fireplaces.

Are there hot tubs at Hilton Garden Inn Gatlinburg?

Yes, this hotel has a spa tub.

Does Hilton Garden Inn Gatlinburg have a restaurant with a breakfast menu?

Yes, Hilton Garden Inn Gatlinburg serves a cooked-to-order breakfast for a surcharge each morning at Garden Grille.

Does Hilton Garden Inn Gatlinburg allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Hilton Garden Inn Gatlinburg for a fee of USD 150 per pet, per stay.

Are there connecting rooms at Hilton Garden Inn Gatlinburg?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Hilton Garden Inn Gatlinburg?

The closest major airport to Hilton Garden Inn Gatlinburg is McGhee Tyson Airport (TYS), which is about 27 mi away.

Can I book a room with a balcony at Hilton Garden Inn Gatlinburg?

Yes, some guestrooms at Hilton Garden Inn Gatlinburg offer a balcony and may feature mountain views.

Does Hilton Garden Inn Gatlinburg have a wedding venue?

If you plan to exchange vows during your trip, consider the wedding services available at Hilton Garden Inn Gatlinburg.

Hilton Garden Inn Gatlinburg Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 642 out of 1004 reviews
Rating 8 - Good. 241 out of 1004 reviews
Rating 6 - Okay. 73 out of 1004 reviews
Rating 4 - Poor. 31 out of 1004 reviews
Rating 2 - Terrible. 17 out of 1004 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Thomas

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Clean hotel and staff were tremendous.
Stayed 4 nights in Oct 2025

4/10 Poor

Bj

Traveled with partner
Liked: Cleanliness
Broken hot tub
Stayed 2 nights in Sep 2025

6/10 Okay

Trena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fire alarm went off at 2 A.M. Hotel didn't even acknowledge inconvenience.
Stayed 1 night in Sep 2025

4/10 Poor

Josh

Traveled with partner
Liked: Cleanliness
Very high priced, one of the pricier options in Gatlinburg, yet limited amenities. Very pricey breakfast for limited options offered, you don’t get points or nights earned when booking through Expedia. Hilton charges for parking here also. One of the only hotels I’ve ever stayed at in Gatlinburg that overcharges and then has the audacity to charge for parking per night also. Not even free breakfast and even wanted to charge for water if you aren’t at least silver. Room seemed on the smaller side also. Bed was hard and pillows were so flimsy they flattened on laying even with two. Also the only hotel I’ve stayed at that had no extra pillows in the room. Not what I would have expected from a Hilton. Would not recommend staying here and would not stay here again.
Stayed 2 nights in Sep 2025

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

8/10 Good

Maria

Stayed 2 nights in Sep 2025

10/10 Excellent

Jim

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 1 night in Sep 2025

10/10 Excellent

Erica

Stayed 1 night in Sep 2025

4/10 Poor

Diana J, Edwardsburg

Traveled with family
Disliked: Cleanliness, staff & service, amenities
I booked this property thru Expedia for my mother and my aunts. Where to begin.....First off on Expedia it showed breakfast included....not the case. It was $15/pp and then they wanted to charge extra for bacon. I called the hotel where the manager said that was a mistake on their end but she would honor it for their stay but then told them they would only give them 2 days of free breakfast (after telling me she would honor it). Then their was 2 incidents where they seen cockroaches in their room. I would not recommend this property if you are looking for a clean friendly place to lay your head.
Stayed 7 nights in Sep 2025

10/10 Excellent

Tanya

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stress free stay.

This was our second stay at Gatlinburg’s Hilton Garden Inn. We traveled with some family members on their first trip to Smokies. They loved the hotel as much as we did. It was clean, well stocked with all the necessities that you would need. The location is ideal, with a quiet setting, yet convenient to restaurants and shopping within walking distance.
Stayed 4 nights in Sep 2025

8/10 Good

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and hotel location was continent to main strip and resturants
Stayed 2 nights in Sep 2025

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Sep 2025

6/10 Okay

Janice

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Was very clean, but was highly disappointed with the hot tub & pool. The indoor pool wasn't heated. The hot tub was luke warm & only 1 jet working. A rainy Sept. night & my shower was hotter than this. Other than this a very nice place. The staff was great too
Stayed 2 nights in Sep 2025

10/10 Excellent

Michaelen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was quiet and relaxing
Stayed 3 nights in Aug 2025

10/10 Excellent

Joseph

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Right across from the river.Quite a few bear sightings, which was exciting from a distance lol. 5 min walk to downtown as well as a 2 minute walk to red trolley stop. Room was very nice.
Stayed 5 nights in Aug 2025

10/10 Excellent

Gregory P.

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The propert is right in thecheart of the city.
Stayed 1 night in Aug 2025

10/10 Excellent

Cristina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Murphy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Towards the end of Gatlinburg, but still within walking distance to most things. There’s also a trolley stop right out front if you don’t want to walk.
Stayed 2 nights in May 2025

8/10 Good

Tyler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a great visit other then paying for parking.
Stayed 1 night in Aug 2025

8/10 Good

Siddharth

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for couple of days during labor Day weekend. Property is beautiful & very near to main street. Walkable to most of the attractions in Gatlinburg. You can park here & walk to these places. Staff is very friendly & helpful. There were few things not working otherwise its 5 rating Hotel, Pool & Hot Tub was closed for some maintenance, We complained about microwave not working but it was not fixed. Could be due to very high volume of people during Long weekend. Overall nice stay. Surely worth stay.
Stayed 1 night in Aug 2025

10/10 Excellent

Ceoshia

Liked: Cleanliness, staff & service, property conditions & facilities
Love it
Stayed 1 night in Aug 2025

8/10 Good

RICHARD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel, good location, parking should be free

Great location walking distance to downtown area. Didn't try the food. There was a barking dog in someone's room that was very annoying. Be prepared to pay $15 night for self parking, not well advertised on the website.
Stayed 2 nights in Aug 2025

10/10 Excellent

Julie

Stayed 4 nights in Aug 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Property was clean and comfortable. Staff was pleasant and helpful.
Stayed 2 nights in Aug 2025

10/10 Excellent

Angel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Peshev

Stayed 2 nights in Aug 2025