Hilton Garden Inn Gatlinburg

3.0 star property
Hotel with free parking, a short walk to Great Smoky Mountains National Park

Choose dates to view prices

your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Hilton Garden Inn Gatlinburg

Terrace/patio
Exterior
Double Queens, Junior Suite, Pullout, Balcony | Desk, blackout drapes, iron/ironing board, free WiFi
Daily cooked-to-order breakfast for a fee
Free toiletries, hair dryer, towels

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Restaurant
  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Breakfast available
    Breakfast available
  • Room service
    Room service
  • Laundry
    Laundry

Explore the area

Map
635 River Road, Gatlinburg, TN, 37738
  • Ober Gatlinburg Aerial Tramway
    3 min walk
  • Traffic Light #8
    6 min walk
  • Ripley's Believe It Or Not Museum
    6 min walk
  • Knoxville, TN (TYS-McGhee Tyson)
    70 min drive

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Room options

Single King Bed, Whirlpool, Sectional

  • Mountain view
  • Sleeps 4
  • 1 King Bed

Single Queen, Junior Suite, Pullout, Roll-In Shower

  • Mountain view
  • Sleeps 4
  • 1 Queen Bed

Double Queens, Junior Suite, Pullout, Balcony

  • Mountain view
  • Sleeps 6
  • 2 Queen Beds

Double Queens

  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

Single King Bed, Accessible Suite, Whirlpool, Sectional

  • Mountain view
  • Sleeps 4
  • 1 King Bed

Single Queen, Accessible Suite, Pullout

  • Mountain view
  • Sleeps 4
  • 1 Queen Bed

Double Queens, Accessible Suite, Pullout

  • Mountain view
  • Sleeps 6
  • 2 Queen Beds

Single King Bed, Fireplace

  • Mountain view
  • Sleeps 2
  • 1 King Bed

Single King Bed

  • Mountain view
  • Sleeps 2
  • 1 King Bed

Single King Bed, Fireplace, Whirlpool, Balcony

  • Mountain view
  • Sleeps 2
  • 1 King Bed

Single King Bed, Junior Suite, Pullout, Balcony

  • Mountain view
  • Sleeps 4
  • 1 King Bed

Double Queens, Accessible Suite, Pullout, Roll-In Shower

  • Mountain view
  • Sleeps 6
  • 2 Queen Beds

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

About the neighborhood

Gatlinburg

Located in Downtown Gatlinburg, Hilton Garden Inn Gatlinburg is within a 10-minute walk of popular sights such as Great Smoky Mountains National Park and SkyPark. This 118-room, 3-star hotel has a restaurant along with conveniences like an indoor pool and free in-room WiFi.

What's nearby

  • SkyPark - 6 min walk
  • Gatlinburg Space Needle - 6 min walk
  • Gatlinburg Convention Center - 7 min walk
  • Ripley's Aquarium of the Smokies - 12 min walk
  • Anakeesta - 13 min walk

Getting around

  • McGhee Tyson Airport (TYS) - 70 min drive

Restaurants

  • ‪Ole Smoky Distillery - ‬6 min walk
  • ‪Loco Burro Fresh Mex Cantina - ‬7 min walk
  • ‪Smith & Son Corner Kitchen - ‬6 min walk
  • ‪Crawdaddy's Restaurant & Bar - ‬6 min walk
  • ‪Mellow Mushroom - ‬6 min walk

About this property

Hilton Garden Inn Gatlinburg

Hotel with free parking, a short walk to Great Smoky Mountains National Park
Guests staying at Hilton Garden Inn Gatlinburg enjoy an indoor pool, a gym, and free WiFi in public areas. There's free parking and an area shuttle. The 24-hour front desk has multilingual staff ready to assist with luggage storage, dry cleaning/laundry, and securing valuables. Additional amenities include a spa tub, conference space, and a business center.
49-inch LCD TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are other standard amenities. Housekeeping is available on request.
An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:30 AM for a fee: USD 10 to 12 for adults and USD 7 to 9 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Garden Grille

Things to do

  • Golf
  • Gym
  • Indoor pool
  • Spa tub
  • Tennis
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Wedding services

Business services

  • 1,196 square feet of conference space
  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2009
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 49-inch LCD TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 6 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 150 per pet, per stay
  • Dogs and cats only
  • 2 total pets
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 15.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately USD 10.00 to 12.00 for adults, and USD 7.00 to 9.00 for children
  • Pet fee: USD 150 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
  • Check-in: 4 PM—-6 AM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Gatlinburg Hotel
Hilton Garden Inn Gatlinburg Downtown Hotel Gatlinburg
Hilton Garn Inn Gatlinburg
Hilton Gatlinburg Gatlinburg
Hilton Garden Inn Gatlinburg Hotel
Hilton Garden Inn Gatlinburg Gatlinburg
Hilton Garden Inn Gatlinburg Hotel Gatlinburg

Frequently asked questions

Is free cancellation available at Hilton Garden Inn Gatlinburg?

Hilton Garden Inn Gatlinburg provides free cancellation on select room rates. For additional details, take a look at the cancellation policy on our site.

How much does it cost to stay at Hilton Garden Inn Gatlinburg?

As of Oct 25, 2024, prices found for a 1-night stay for 2 adults at Hilton Garden Inn Gatlinburg on Nov 4, 2024 start from $194.65, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do within easy reach of Hilton Garden Inn Gatlinburg?

This hotel is situated in Downtown Gatlinburg within a 10-minute walk of Great Smoky Mountains National Park, SkyPark, and Gatlinburg Space Needle. You'll also find Ripley's Aquarium of the Smokies and Anakeesta less than a mile away.

Is there parking available at Hilton Garden Inn Gatlinburg?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Hilton Garden Inn Gatlinburg include a casino at the property?

No, Hilton Garden Inn Gatlinburg doesn't have a casino.

Is there an indoor pool at Hilton Garden Inn Gatlinburg?

Yes, this hotel has an indoor pool along with a spa tub.

Is Hilton Garden Inn Gatlinburg a good place to stay for couples?

There are many amenities for couples at this hotel, including an indoor pool and a bar plus some guestrooms feature fireplaces.

Are there hot tubs at Hilton Garden Inn Gatlinburg?

Yes, guests can enjoy a spa tub at this hotel.

Does Hilton Garden Inn Gatlinburg have a restaurant with a breakfast menu?

Yes, Hilton Garden Inn Gatlinburg serves a cooked-to-order breakfast for a surcharge each morning at Garden Grille.

Does Hilton Garden Inn Gatlinburg allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Hilton Garden Inn Gatlinburg for a fee of USD 150 per pet, per stay.

Are there connecting rooms at Hilton Garden Inn Gatlinburg?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Hilton Garden Inn Gatlinburg?

The closest major airport to Hilton Garden Inn Gatlinburg is McGhee Tyson Airport (TYS), which is about 27 mi away.

Are there rooms with balconies at Hilton Garden Inn Gatlinburg?

Yes, some guestrooms at Hilton Garden Inn Gatlinburg offer a balcony and may feature mountain views.

Does Hilton Garden Inn Gatlinburg have a wedding venue?

If you plan to exchange vows during your trip, consider the wedding services available at Hilton Garden Inn Gatlinburg.

Reviews

9.0

Wonderful

Rating 10 - Excellent. 601 out of 959 reviews" "
Rating 8 - Good. 258 out of 959 reviews" "
Rating 6 - Okay. 58 out of 959 reviews" "
Rating 4 - Poor. 31 out of 959 reviews" "
Rating 2 - Terrible. 11 out of 959 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Jodi

Traveled with partner
Liked: Cleanliness, staff & service
Our king bed was noisy and uncomfortable as well as the pillows.
Stayed 3 nights in Sep 2024

10/10 Excellent

Monica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice clean hotel!! I would stay here again!! Walking distance to everything! Loved it here!
Stayed 2 nights in Jul 2024

8/10 Good

Jenna

Traveled with partner
Liked: Cleanliness, staff & service
The hotel was very clean. Wish the pool area was better planned out. No breakfast included, which was a bummer. Overall very nice hotel located in the heart of Gatlinburg. Everything within walking distance.
Stayed 3 nights in Jul 2024

6/10 Okay

Josh

Traveled with partner
Yea
Stayed 3 nights in Jul 2024

4/10 Poor

James

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
No air conditioning downstairs in lobby. 1 of 2 elevators was broken causing major delays going up and down to/from the room. The one elevator that was working was very hot. Digital key on Honors app never did unlock the room door (worked on all others) - front desk just said “yeah we have problems with the app”. Very unlike Hilton in all my stays across the southeast. Very surprised during this stay.
Stayed 2 nights in Jul 2024

10/10 Excellent

Jonathan

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As soon as we walked in we noticed how clean it smelled and looked. Rooms were very clean. Bathrooms were very clean. Beds were comfortable. All in all it was a great stay and will definitely stay there again.
Stayed 2 nights in Jul 2024

10/10 Excellent

Ravi, jersey city

-
Stayed 3 nights in Jul 2024

10/10 Excellent

Sheila

Stayed 6 nights in Jun 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Over priced.
Nice room centrally located but a bit small and over priced.
Stayed 1 night in Jul 2024

10/10 Excellent

Ishaan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved being in the heart of Gatlinburg walking distance from the best attractions.
Stayed 4 nights in Jul 2024

10/10 Excellent

Blanca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

8/10 Good

Sharon

Traveled with group, Traveled with family
Liked: Cleanliness
So hot in the hallway; elevator too small and hot. Room just ok...
Stayed 3 nights in Jul 2024

10/10 Excellent

Cloreitha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff professional and felt very relaxed!
Stayed 3 nights in Jul 2024

6/10 Okay

Rachel

Traveled with family
Liked: Staff & service, room comfort
Pros and cons
Overall, we enjoyed our stay. Couple points to why I gave 3 stars: Pros: friendly customer service, yummy breakfast buffet (paid, no free breakfast options), great location to the strip, nice indoor pool area and nice outdoor sitting area, free coffee and fruits in lobby at breakfast time. Cons: room smelled musty and felt dated. The room was NOT Mountain View as described - room window looked directly at the side of the building (still waiting to see if I’ll get reimbursed for this), pool was ice cold. Overall, I wasn’t terribly unhappy with the stay, but I do not think I’d stay here again.
Window in room
The “Mountain View”
Nice indoor pool, although super cold water!
Close proximity….this is the sky bridge from the parking lot
Stayed 2 nights in Jul 2024

10/10 Excellent

Shirley

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very comfortable stay, convenient location to Main Street.
Stayed 2 nights in Jul 2024

8/10 Good

D.J.

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall no complaints
Stayed 4 nights in May 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff
Staff amazing. The location great my only issue was adjoining rooms had paper thin doors and it was a little annoying to hear and be heard
Stayed 2 nights in Jul 2024

10/10 Excellent

Mikeal

Liked: Cleanliness, staff & service, property conditions & facilities
Great location in Gatlinburg. We will stay there again.
Stayed 3 nights in Jul 2024

10/10 Excellent

Craig

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, relaxing
Stayed 1 night in Jul 2024

8/10 Good

Amy

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
Great location, close to everything but not directly in the middle of all the bustle. Hotel was clean and in decent shape. Two complaints were the pool didn’t look too clean, filter didn’t appear to be working so bummer we didn’t use. Air conditioning unit was louder than most hotel ACs. Staff was friendly, parking was easy and overall a good stay.
Stayed 2 nights in Jul 2024

8/10 Good

Chad

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 2 nights in Jul 2024

8/10 Good

Damon, Ocala

Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff and service. Good location.
Stayed 1 night in Jun 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
No issues, very good!!
Stayed 1 night in Jun 2024

10/10 Excellent

Laura, West Chester

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful hotel and hospitality! Close to downtown Asheville and Biltmore Estates. Would stay there again in a heartbeat. Thank you!
Stayed 1 night in Jun 2024

10/10 Excellent

Fabiola

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay ! Highly recommend
Stayed 1 night in Jun 2024