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Recent guest reviews

The setting and the property are beautiful. Rooms area very spacious and comfortable. Patio with hammock is a wonderful place to hang out and watch the birds. Fantastic pool

Great location. Amazing views. The tours were great. I been to Costa Rica, this resort is the best!.

I was hoping Gamboa would be a luxury rainforest resort. By price it is, By facilities not so much. The food at the bar was cold everytime we ordered it and they did not have half the items available. Service was not up to par for a resort at all. We were also not given an english speaking tour guide for the sunset tour that we booked. If you just want to go to the rainforest and experience the tours, its an OK place. If you want a luxury rainforest resort experience, I recommend going elsewhere.

Hotel looks like it was built in the early 20th sentry. But in fact it was built less than 20 years ago. There is dirtiness and mold everywhere, with not enough staff to keep it in good shape. the pool area looked like it had been forgotten for several years with no upkeep. The staff could never help because they were all busy running around. If you call the front desk you never get anyone to pick up. The place is filled with people from cheap tours that are not even staying at the hotel. It is mostly just used as a pit stop for low budget hurried tours. After reading many great reviews of this place i was overwhelmingly disappointed. The first day i checked in and immediately i decided to cut my stay short by one day. I requested this and they advised me i need to go through my booking agency, so i contacted the booking agency and they reported they had to have permission from the hotel to cancel. the hotel had a less than 24 hour cancellation clause. so even though i was more than 24 hours away from the day i wished to cancel they would not. All this to say my experience was so terrible that i left the hotel knowing i would not get my money back to move into a nice hotel. There is currently construction going on, they are building a giant temporary stage for some event up coming in January or February. quite the eye sore. Oh i almost forgot the food was completely boring and not we cooked. There is no other easy answer to food. Good luck if you stay here.

Awesome a must trip for anyone that looking for peace.

Great expirience. Just wish they would provide bottles of water for the room. They ran out of water on one of the nights. Recommend to buy it before you get there since it has to be purchased.

Lovely property away from urban bustle. Surrounded by nature. Food and service at Monkey Bar was great. Attentive staff. Nice amenities. However we only got coffee for two but we were three. Great night tour was complementary. Our second visit. We will come back!

The hotel was just ok. It looked tired. In need of some care but there were some touches that made the experience pleasant at least such as the pool and waterfall. I’d suggest to book all-inclusive if you come, although the food isn’t great, because it’s $25/PP plus tax for a basic buffet lunch which was disappointing. Also, for a bottle of water that cost $0.40 in the local store, they charged $2.60. And there is nowhere within a great distance to buy your own supplies unless preparing beforehand.

The whole experience is worth. I love the fact that you´re only 16 miles away from Panama´s Skyscrapers and at the same time you´re in this isolation environment within the jungle seeing all kinds of exotic birds.

Many issues - room hadn't been clean upon arrival, cleaning throughout the stay occurred sporadically and often only covered part of the room. Facilities were out of date. No information provided about the hotel facilities - no brochure, booklet, nothing. Tours overpriced. Staff not very friendly. All a bit depressing and disappointing.

By all means NOT a luxury resort, but coming into it knowing that, it definitely exceeded all expectations. The hotel itself is nice enough, not super done up, the toilet didn't flush properly but the shower was lovely. There were obvious cosmetic things they could do to the hotel to real improve upon it as well, so if you are looking for luxury and super clean, this isn't for you. But if you are looking for a truly amazing experience then this is the place! Waking up every morning watching the fog lift from the rain forest and seeing the agouti's and toucans wake up all while drinking your coffee sitting on the hammock was incredible. There are also numerous trails around the grounds that you could walk for days and days. The only downfall is that there was no early morning taxi service. If you need an early morning service you need to pre book it. We wanted to go to pipeline road for birding at 7:00 am and we would have had to wait 40 minutes for a taxi from Panama City to arrive. The hotel should really provide a shuttle to these types of places as they are only 5-10 minutes drive and the location of the hotel attracts a lot of wildlife enthusiasts so this could be a positive thing for them to do. Also, a suggestion, they need to add a vending machine or a shop in which to buy water or Gatorade or snacks. Since there is really nothing nearby, it is difficult to keep yourself hydrated and fed in the heat. The food at the restaurant was very good albeit expensive.

Yes, it needs maintenance, and yes, the service could use major improving, but it is still stunning. Don't expect a lot of food options. Breakfast was lovely on the terrace. I would stay again.

Gamboa is showing its age, but is still an interesting place. They offer a lot of outdoor activities but they are not vigorous sorts of things. The hotel is in serious need of a facelift, but the service is good and the food decent.

The hotel its too old need a remodeling . the road to access it's felling apart. the natural scenery its breath taken .

We always have a good time. Recommend room service.

Enjoyed my stay at this hotel. was beautiful area with interesting tours and great breakfast. buffet was pricey. However there is an option to choose the cold or hot half for a lower price. The aquarium, butterfly house, etc etc have gone wayyy down in quality and way up in price during the last 10 years.

Beautiful resort. Pool, rooms and view are gorgeous. Food is okay. Lots of activities. We did not love the lake tour. Not enough time going slow to point out nature. That's my only complaint.

The location is excellent. Check in was easy, but we arrived late. The front desk and guest relations employees knew us by name and were usually very helpful. Check-out was also very smooth. We booked the honeymoon package, which I highly recommend. One reason was to secure I suite, which I understood were all on the top floor. Not so. The hotel is a series of buildings connected by a walkway, with most being (I think) 4 floors and the furthest one from the main building having 7 floors. The suites are located on floors 3 through 7; we were given a suite on the 3rd floor. Half-way through our 4-day stay, a suite on the 6th floor opened up and they moved us. The view really is better higher up. Neither room was musty, the layout of the suites was identical, and they had a large living room, bedroom and large bathroom. The walk from the main building to the room was not an issue. The rooms have hammocks, which were wonderful. My husband and I sat in them in the evenings, reading before dinner. Very relaxing and romantic. Our package included transfers, which were smooth. Drivers were nice, and the one that met us at the airport took us to a grocery on the way so we could pick up some wine for the room. The package also included the arial tram tour which was nice, but would likely be overpriced if paid for separately. There was a nice view from the top. The tram tour included a tour of the exhibits, which are small buildings along the walk back to the resort - butterfly house, snake house, reptile & fish house, and orchid garden. These are not open to go through on your own, and there is a fee for the tour. The exhibits were small and probably not worth the price, but interesting if you have nothing else to do. The only complaint was when we went in the snake house, one of the snakes was loose on the floor - not a small problem since it was listed as an aggressive snake! Needless to say, we left quickly. Our package included an hour massage on a boat in the lake - probably the highlight of our trip. Very relaxing, and included champagne and a fruit plate. The only problem was difficulty booking it. We were told at check-in to book through the spa, but we went by 3 times before finding someone at the desk. She told us we had to book through guest relations in the lobby. This was finally done. Issues with the room include no hot water in the shower in one room (we were later told hot was cold and cold was hot and you had to run the cold for a while before it got hot), no coffee left by the maid two days in a row, a drawer in the bathroom that fell out every time you pulled it out, and no blow dryer until requested. The package included room service for breakfast, but there was no menu and the restaurant staff spoke limited english. That did not make it easy to order. And the one day we did order, the food was wrong, and when we asked for the correct food (including coffee), the order was still wrong, and no coffee. Also, the man who brought the room service fought with us over having to pay for the food, and after several minutes of arguing with him, and him calling someone from our room phone, he acknowledged we should not be charged extra. Phones were often not answered at the front desk, and the concierge never answered the phone. The biggest thing this hotel has going for it is location, location, location. The pool was gorgeous and the grounds could have been with a little work. The buffet meals were good, and the salad bar at the buffet restaurant at dinner was outstanding. Service was very slow, and we often had to ask several times for water. Los Lagartos, on the water, is a short hike - or they can drive you down - and I highly recommend it for lunch due to the view. If service and basic maintenance were improved, this has the opportunity to be a world-class resort in a very unique setting

Corregimiento de Cristobal, IA 5 Gamboa Colon

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Marina

Gamboa Rainforest Reserve places you 0.9 mi (1.4 km) from Soberania National Park. This 166-room, 3.5-star hotel welcomes business and leisure travelers with a marina, a full-service spa, and 3 restaurants.


Dining

This hotel is home to 3 onsite restaurants, perfect for a quick bite to eat. Savor a meal from the comfort of your room with 24-hour room service, or make new friends over drinks at the bar/lounge. Start each morning with cooked-to-order breakfast, available for a fee from 6:30 AM to 10:30 AM.


Rooms

All 166 air-conditioned accommodations feature sitting areas. Guests can expect LCD TVs with cable channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and beds are dressed in Egyptian cotton sheets. Coffee makers, safes, and phones are also standard.


Property features

Guests of Gamboa Rainforest Reserve have access to a marina, a full-service spa, and an outdoor pool. There's free parking and an airport shuttle for a fee. The front desk has multilingual staff on hand 24/7 to help with concierge services, dry cleaning/laundry, and luggage storage. Other amenities at this spa hotel include a lazy river, a children's pool, and a 24-hour fitness center.

Room options

Deluxe Room, River View

2 Double Beds | 1 King Bed | Sleeps 4

Standard Room, 1 Queen Bed, Garden View

1 Queen Bed | Sleeps 2

Family Loft, 1 Bedroom, Lake View

2 Twin Beds | 1 King Bed | Sleeps 4

Guest reviews for Gamboa Rainforest Reserve

Everyone (12) Couples (6) Family (6) Friends (1)
4
Partner Couples

The setting and the property are beautiful. Rooms area very spacious and comfortable. Patio with hammock is a wonderful place to hang out and watch the birds. Fantastic pool

By , from San Antonio, Texas on Jul 10, 2019

Review comment responded on Aug 12, 2019

Dear Kim, Thank you very much for taking your time and sharing your experience during your stay at the Gamboa Rainforest Reserve on Orbitz. We are delighted to read your positive feedback regarding the hotel and environment. We remain at your service, and hope to receive you back one day! Kindest regards, Robin van der Lee

4
Everyone

By on May 14, 2019

5
Family

Great location. Amazing views. The tours were great. I been to Costa Rica, this resort is the best!.

By on Mar 30, 2019

2
Everyone

I was hoping Gamboa would be a luxury rainforest resort. By price it is, By facilities not so much. The food at the bar was cold everytime we ordered it and they did not have half the items available. Service was not up to par for a resort at all. We were also not given an english speaking tour guide for the sunset tour that we booked. If you just want to go to the rainforest and experience the tours, its an OK place. If you want a luxury rainforest resort experience, I recommend going elsewhere.

By on Jan 3, 2019

1
Everyone

Hotel looks like it was built in the early 20th sentry. But in fact it was built less than 20 years ago. There is dirtiness and mold everywhere, with not enough staff to keep it in good shape. the pool area looked like it had been forgotten for several years with no upkeep. The staff could never help because they were all busy running around. If you call the front desk you never get anyone to pick up. The place is filled with people from cheap tours that are not even staying at the hotel. It is mostly just used as a pit stop for low budget hurried tours. After reading many great reviews of this place i was overwhelmingly disappointed. The first day i checked in and immediately i decided to cut my stay short by one day. I requested this and they advised me i need to go through my booking agency, so i contacted the booking agency and they reported they had to have permission from the hotel to cancel. the hotel had a less than 24 hour cancellation clause. so even though i was more than 24 hours away from the day i wished to cancel they would not. All this to say my experience was so terrible that i left the hotel knowing i would not get my money back to move into a nice hotel. There is currently construction going on, they are building a giant temporary stage for some event up coming in January or February. quite the eye sore. Oh i almost forgot the food was completely boring and not we cooked. There is no other easy answer to food. Good luck if you stay here.

By on Jan 1, 2019

4
Everyone

By on Sep 19, 2018

5

awesome and ready to go again

Everyone

Awesome a must trip for anyone that looking for peace.

By on Aug 5, 2018

4
Everyone

Great expirience. Just wish they would provide bottles of water for the room. They ran out of water on one of the nights. Recommend to buy it before you get there since it has to be purchased.

By , from Hawaii on Aug 1, 2018

4

wonderful and remote

Everyone

Lovely property away from urban bustle. Surrounded by nature. Food and service at Monkey Bar was great. Attentive staff. Nice amenities. However we only got coffee for two but we were three. Great night tour was complementary. Our second visit. We will come back!

By , from Peapack, NJ on Feb 4, 2018

2

decent hotel for a nights stay.

Everyone

The hotel was just ok. It looked tired. In need of some care but there were some touches that made the experience pleasant at least such as the pool and waterfall. I’d suggest to book all-inclusive if you come, although the food isn’t great, because it’s $25/PP plus tax for a basic buffet lunch which was disappointing. Also, for a bottle of water that cost $0.40 in the local store, they charged $2.60. And there is nowhere within a great distance to buy your own supplies unless preparing beforehand.

By on Dec 9, 2017

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