4/10 Poor
Curtis
Traveled with family
Apr 3, 2025
On the outside this looks like a wonderful property. The pictures are accurate. The location is great. However we had multiple issues staying here. First, the A/C quit working. I will say the timeliness of repair on a Sunday night was fast and communication was great. Second, the property’s pool was supposed to be open 10a-10p. The pool was locked at 7pm one evening and we had to call and get it open. A minor inconvenience. The peoperty is gated which was nice as a safety feature, however the gate code changed halfway through the trip and we were not notified. Another minor inconvenience. The property also frequently smelled of Marijuana in the hallways and even by the pool. The unit itself has very limited dishes, dish towels, and bath towels. The wifi and phone service is spotty inside the unit. Lastly, the last day we were there a large COCKROACH climbed up the wall and went behind the TV. Some of these things may seem minor but they all added up to make the experience poor. Galveston area is great but I would recommend a different place to stay.
Curtis
Stayed 6 nights in Mar 2025