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Hampton Inn & Suites Galveston

2.5 out of 5.0

Recent guest reviews

Checked in to a king room that smelled smoky. Since this is a nonsmoking hotel I immediately called the front desk. They moved us to a larger room that was fresh and ready. Great night. Quiet, clean and close to all attractions.

The rooms were clean, we'll stocked and comfortable. The staff was courteous and helpful. The breakfast bar was clean, well stocked and organized. 3 tiny recommendations: Bathrooms would be better with exhaust fans, shower diverter didn't function well and wasted water, actual towel bars in the bathroom would allow towels to be used more than once. Still a great stay and I would visit again.

I was in town for a friend's wedding and stayed here. I got in town early and the staff was really lovely about letting me check into my room a little before 3:00 pm. The room itself could use some updates, but the bed was comfortable and the room was very spacious.

We booked through orz. A king room with balcony. We were given a king with no balcony . We feel orz or this hotel owes us refund.

It was horrible as far as the rooms go and the T.V never worked properly.Our toilet even got clogged unbelievable, we did not get the room we wanted and the manager Pamela was not the bit concern for our trouble! Was not happy with the service....Her employe twalicka sad she had an attitude and I don't want to give her any problems I was not happy with how I was treated!!!

It was clean room service was quick the only thing when we walked in it had a funny smell..but the lady at the front desk took care of it quickly..

The hotel was ok the staff horrible. Called us liars when we said that we just got back in and they were calling because someone kept running in our room. We left and moved to the san luis for our last night there. Walls and floors are paper thin we heard walking til 4 am.

We went to the beach! Swam at pool!

Our experience at the hotel was miserable. First they got my wrong address under my name showing i was from Chicago and im actually from Louisiana. Next we walk into our room and our room was 80 degrees. So we call the front desk after a while of it not cooling off and they send someone and they did nothing to fix it. Few hours later after going to the pool it still hadnt cooled off being 78 degrees in the room. So they send the same guy to our room and he replaced the air filter and that still didnt fix the heat problem. So then we headed out to go eat for the night and stopped by the front desk to tell them it wasnt fixed. And the manager lady [...] or something like that said that there was nothing she could do and that we needed to give it time to cool off and it had been six hours and had not cooled off yet. She was very rude to us the whole time and was not professional to us in any way. So we went to eat for the night in a bad mood because the situation and especially of the rude customer service. While we were out we called the 1-800 number at corporate and they called the front desk. We return from eating around 11:30 and the temperature is still 78 degrees. We finally pass out sleeping and wake up at 2:30 in the morning and are drenched in sweat. We go back up to the front desk at 4am and tell them we want our money back and that we want to leave. Luckily there were two new nice men who were working the front desk and they helped us tremendously. All i had to do was call the 1-800 [...] number to get it approved and the men at the desk approved it and i will be refunded my money in full. Over all our stay at the hotel was was miserable. The air conditoner in our room was broken and we had horrible customer service from the manager lady who was not professional at all. I will not go back to this hotel ever again.

The room and furnishings were clean and quite comfortable.

Visit sliterbam with grands

Good location and price was good value.

Nice, clean hotel. Quite and the beds were comfortable. Only issue we had was finding the carts to transport our luggage to and from the room. Only two available for the entire hotel, and someone decided they needed to keep them in their room instead of the hotel lobby. Very nice room, a little further than walking distance from the main beach area...but still nice. Also, this hotel in not located on the seawall as advertised. It is about a block off the seawall, cannot see the water from this spot.

6431 Central City Blvd Galveston TX

Hampton Inn & Suites Galveston places you within 3 miles (5 km) of popular attractions like Moody Gardens and Galveston Schlitterbahn Waterpark. This 104-room hotel has free breakfast along with conveniences like an outdoor pool and free in-room WiFi. 61st Street Fishing Pier and Galveston Island Convention Center are also a short walk from this Galveston hotel.


Free hot/cold buffet breakfast is included with your stay.

Dining


All of Hampton Inn & Suites Galveston's 104 rooms are air-conditioned and have an array of amenities, including coffee makers, free local calls, and ironing boards. Guests can expect free WiFi and LCD TVs with cable channels. Hair dryers are also included.

Rooms


Property features

At Hampton Inn & Suites Galveston, guests enjoy an outdoor pool, a fitness center, and free WiFi in public areas. You can take advantage of free parking, along with a cruise ship terminal shuttle. The front desk is staffed 24/7 to help secure valuables, and answer any questions about the accommodations. Additional amenities include a business center and express check-out.

Room options

Studio, One King Bed, Non-Smoking

King 1 | Sleeps 2

Studio, One King and One Sofa Bed, Non-Smoking

King 1 | Sleeps 3

Studio, One King and One Sofa Bed, Non-Smoking (Studio with Balcony, Non-Smoking)

King 1 | Sleeps 3

Studio, One King Bed, Non-Smoking (Studio with Balcony, Non-Smoking)

King 1 | Sleeps 2

Guest reviews for Hampton Inn & Suites Galveston

Everyone (3) Couples (2) Family (4) Friends (3) Other (1)
5

hampton inn quality near beach

Everyone

Checked in to a king room that smelled smoky. Since this is a nonsmoking hotel I immediately called the front desk. They moved us to a larger room that was fresh and ready. Great night. Quiet, clean and close to all attractions.

By , from Montgomery. Tx on Jan 23, 2017

5

nice home away from home.

Everyone

The rooms were clean, we'll stocked and comfortable. The staff was courteous and helpful. The breakfast bar was clean, well stocked and organized. 3 tiny recommendations: Bathrooms would be better with exhaust fans, shower diverter didn't function well and wasted water, actual towel bars in the bathroom would allow towels to be used more than once. Still a great stay and I would visit again.

By , from San Antonio on Oct 19, 2016

4

wedding weekend in galveston

Everyone

I was in town for a friend's wedding and stayed here. I got in town early and the staff was really lovely about letting me check into my room a little before 3:00 pm. The room itself could use some updates, but the bed was comfortable and the room was very spacious.

By , from Bryan, TX on Oct 17, 2016

3

galveston hampton inn

Families

We booked through orz. A king room with balcony. We were given a king with no balcony . We feel orz or this hotel owes us refund.

By on Sep 22, 2014

1

cobb vacation

Families

It was horrible as far as the rooms go and the T.V never worked properly.Our toilet even got clogged unbelievable, we did not get the room we wanted and the manager Pamela was not the bit concern for our trouble! Was not happy with the service....Her employe twalicka sad she had an attitude and I don't want to give her any problems I was not happy with how I was treated!!!

By on Mar 13, 2014

4

great memorial day

GetawayWithFriends

It was clean room service was quick the only thing when we walked in it had a funny smell..but the lady at the front desk took care of it quickly..

By on May 29, 2013

2

had to leave early

Families

The hotel was ok the staff horrible. Called us liars when we said that we just got back in and they were calling because someone kept running in our room. We left and moved to the san luis for our last night there. Walls and floors are paper thin we heard walking til 4 am.

By on Jul 31, 2011

4

last minutes girls night!!

GetawayWithFriends

We went to the beach! Swam at pool!

By on Mar 25, 2011

1

miserable

Couples

Our experience at the hotel was miserable. First they got my wrong address under my name showing i was from Chicago and im actually from Louisiana. Next we walk into our room and our room was 80 degrees. So we call the front desk after a while of it not cooling off and they send someone and they did nothing to fix it. Few hours later after going to the pool it still hadnt cooled off being 78 degrees in the room. So they send the same guy to our room and he replaced the air filter and that still didnt fix the heat problem. So then we headed out to go eat for the night and stopped by the front desk to tell them it wasnt fixed. And the manager lady [...] or something like that said that there was nothing she could do and that we needed to give it time to cool off and it had been six hours and had not cooled off yet. She was very rude to us the whole time and was not professional to us in any way. So we went to eat for the night in a bad mood because the situation and especially of the rude customer service. While we were out we called the 1-800 number at corporate and they called the front desk. We return from eating around 11:30 and the temperature is still 78 degrees. We finally pass out sleeping and wake up at 2:30 in the morning and are drenched in sweat. We go back up to the front desk at 4am and tell them we want our money back and that we want to leave. Luckily there were two new nice men who were working the front desk and they helped us tremendously. All i had to do was call the 1-800 [...] number to get it approved and the men at the desk approved it and i will be refunded my money in full. Over all our stay at the hotel was was miserable. The air conditoner in our room was broken and we had horrible customer service from the manager lady who was not professional at all. I will not go back to this hotel ever again.

By on Aug 18, 2010

4

hampton inn galveston

Couples

The room and furnishings were clean and quite comfortable.

By on Jun 27, 2010