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Recent guest reviews

The entire experience was great! All of the employees were very pleasant, kind, and friendly. The room was clean and comfortable. Thank you!!

Breakfast amazing. Employees very nice. Elevator did not work but they offered to take our bags to our room. Beds very comfortable. Worth the price!!

Elevator in repair

Great location

The keys to enter the room didn’t work, I had to exchange one of them and call from desk as we were not able to go in.

The room didn't look anything like it did in the picture. We had a cast iron bed that looked like it was falling in. It sounded like a heard of elephants was in the room above us. The pillows were about the size of a sofa pillow. The hotel was under construction.

Nice room for a great price!

Staff were very friendly. The rooms however are run down. Room 207 - bathroom wallpaper all peeling off the walls. In some spots there are staples attempting to hold it to the wall. The beds are so hard both of us had a terrible time sleeping and sore backs. The shower head was mounted so low anyone over 5'5 would need to crouch under it. They are attempting to do hot breakfast again which I give them credit for over crappy bagged breakfast but one serving area was empty and the sausages being served were grey, dry and unappetizing. I wouldnt be rushing back here.

N

There were too many bugs by exit door. We had some sneaking into our room. Other than that, the place was great.

Cleanness, quiet, comfortable bed

Everything

Room needs some updating and more thorough cleaning. Blinds dirty and taped together. Fridge was broken and exhaust fan made loud screeching noise every time it was on. For the price of the room we expected better.

Check in was quick and efficient. Staff enforced the state's mask mandate, which was greatly appreciated. The hotel is a convenient drive to town via a safe back road, but if you plan to bike it, plan for a steep hill to climb on the way back. Surprisingly decent fresh breakfast options.

I liked most was the quiet and comfort, which is why I took this trip. I will be back soon. Wendy D.

Yyy

Overall the hotel was excellent. The room and pool were great. The problem I had was the surcharge of $50 which I was not aware at time of booking.

We had a great stay! Would recommend and will be back!

US Highway 20 Galena IL

Hotel highlights

  • Free self-serve breakfast
  • Free WiFi in rooms and public areas
  • Free uncovered self parking
  • Onsite dining

Located within a leisurely stroll of Galena Golf Club, Ramada by Wyndham Galena Hotel and Day Spa is within a few miles (5 km) of Galena-Jo Daviess County History Museum. This 72-room hotel welcomes business and leisure travelers with a full-service spa, a casino, and free breakfast.


Dining

Free self-serve breakfast is served each morning from 6:00 AM to 10:00 AM. Explore the hotel and meet new friends over drinks at the bar/lounge, or enjoy a bite to eat at the onsite restaurant.


Rooms

Flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Other amenities include coffee makers, free newspapers, and free local calls.


Property features

Guests of Ramada by Wyndham Galena Hotel and Day Spa have access to a full-service spa, a casino, and an indoor pool. If you decide to drive, there's free parking. The 24-hour front desk has staff standing by to help secure valuables, and answer any questions about the accommodations. Other amenities at this spa hotel include a gym, free WiFi in public areas, and a spa tub.

Room options

Room, 2 Queen Beds, Non Smoking (Mobility Accessible)

2 Queen Beds | Sleeps 5

Room, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 5

Suite, 1 King Bed, Non Smoking, Fireplace (Garden/Jetted Tub)

1 King Bed | Sleeps 3

Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 3

Guest reviews for Ramada by Wyndham Galena Hotel and Day Spa

Everyone (25) Couples (8) Family (12)
5
Family

The entire experience was great! All of the employees were very pleasant, kind, and friendly. The room was clean and comfortable. Thank you!!

By on Sep 18, 2022

Review comment responded on Sep 21, 2022

Thank you for the great review! Come back again next spring when we have the renovation wrapped up with new decor and updated public areas.

5
Family

Breakfast amazing. Employees very nice. Elevator did not work but they offered to take our bags to our room. Beds very comfortable. Worth the price!!

By on Jul 11, 2022

Review comment responded on Sep 3, 2022

Thank you for the great review! Our new elevator is almost complete. Come visit us again soon.

5
Family

Elevator in repair

By , from Willowbrook on Jun 17, 2022

Review comment responded on Jun 25, 2022

Thank you for your feedback Mohammed. We are sorry for the inconvenience you experienced. However we are excited to add this new sustainable elevator of our hotel. Just awaiting parts for this new installation and hope you can try it out on your next visit.

5
Partner Couples

Great location

By on Jun 3, 2022

4
Partner Couples

The keys to enter the room didn’t work, I had to exchange one of them and call from desk as we were not able to go in.

By on Apr 11, 2022

Review comment responded on Apr 17, 2022

Dear Angel, Thank you for taking the time to tell us about your experience at Ramada by Wyndham Galena Hotel & Day Spa. It is always a pleasure to receive positive feedback. I am particularly pleased that you had an overall great stay! I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

2
Partner Couples

The room didn't look anything like it did in the picture. We had a cast iron bed that looked like it was falling in. It sounded like a heard of elephants was in the room above us. The pillows were about the size of a sofa pillow. The hotel was under construction.

By on Mar 28, 2022

Review comment responded on Mar 29, 2022

Dear Amanda, Thank you for taking the time to tell us about your experience at Ramada by Wyndham Galena Hotel & Day Spa. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please be rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Ramada, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

4
Partner Couples

Nice room for a great price!

By on Nov 24, 2021

3
Family

Staff were very friendly. The rooms however are run down. Room 207 - bathroom wallpaper all peeling off the walls. In some spots there are staples attempting to hold it to the wall. The beds are so hard both of us had a terrible time sleeping and sore backs. The shower head was mounted so low anyone over 5'5 would need to crouch under it. They are attempting to do hot breakfast again which I give them credit for over crappy bagged breakfast but one serving area was empty and the sausages being served were grey, dry and unappetizing. I wouldnt be rushing back here.

By , from Holmen on Oct 23, 2021

5
Everyone

N

By , from Chicago on Oct 11, 2021

4
Friends

There were too many bugs by exit door. We had some sneaking into our room. Other than that, the place was great.

By on Oct 8, 2021

Ramada by Wyndham Galena Hotel and Day Spa

11383 US Highway 20, Galena, IL 61036
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