Best Western Galena Inn & Suites

2.5 star property
Hotel in Galena with free breakfast and a 24-hour fitness center

Choose dates to view prices

Photo gallery for Best Western Galena Inn & Suites

Suite, 1 King Bed, Non Smoking, Jetted Tub | 1 bedroom, blackout drapes, iron/ironing board, rollaway beds
Lobby sitting area
Reception
Indoor pool, outdoor pool, sun loungers
Suite, 1 King Bed, Non Smoking, Jetted Tub | 1 bedroom, blackout drapes, iron/ironing board, rollaway beds

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Housekeeping
  • Gym
  • 24/7 front desk

Explore the area

View in a map
9923 West US Route 20, Galena, IL, 61036
  • Place, Grant Home
    ‪8 min walk‬
  • Place, Grant Park
    ‪10 min walk‬
  • Place, Belvedere Mansion
    ‪13 min walk‬
  • Airport, Dubuque, IA (DBQ-Dubuque Regional)
    ‪37 min drive‬

Room options

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

7.0 out of 10
Good
(2 reviews)
  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

10.0 out of 10
Exceptional
(4 reviews)
  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Jetted Tub

8.0 out of 10
Very good
(1 review)
  • 325 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Jetted Tub

10.0 out of 10
Exceptional
(1 review)
  • 325 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(8 reviews)
  • 325 sq ft
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 King Bed, Non Smoking, Jetted Tub

7.4 out of 10
Good
(3 reviews)
  • 325 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(25 reviews)
  • 325 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(17 reviews)
  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Fireplace

9.0 out of 10
Wonderful
(4 reviews)
  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

8.0 out of 10
Very good
(1 review)
  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

9.0 out of 10
Wonderful
(6 reviews)
  • 325 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 King Bed, Non Smoking, Jetted Tub

10.0 out of 10
Exceptional
(1 review)
  • 325 sq ft
  • 2 bedrooms
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible, Bathtub

10.0 out of 10
Exceptional
(5 reviews)
  • 325 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible, Jetted Tub

8.0 out of 10
Very good
(4 reviews)
  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Galena

Best Western Galena Inn & Suites is a short stroll from Grant Home and Washburne House Historic Site. This 42-room hotel welcomes guests with free breakfast and conveniences like an outdoor pool and an indoor pool.

What's nearby

  • Grant Home - 8 min walk - 0.5 miles
  • Grant Park - 10 min walk - 0.5 miles
  • Belvedere Mansion - 13 min walk - 0.7 miles
  • Old Market House - 17 min walk - 1.0 mile
  • Eagle Ridge Resort Golf - 10 min drive - 7.5 miles

Getting around

  • Dubuque, IA (DBQ-Dubuque Regional) - 30 min drive

Restaurants

  • ‪Bread & Vine - ‬18 min walk
  • ‪Galena Roasters - ‬20 min walk
  • ‪Durty Gurt's - ‬3 min drive
  • ‪The Grape Escape - ‬3 min drive
  • ‪Kaladi's Coffee Bar - ‬17 min walk

About this property

Best Western Galena Inn & Suites

Hotel in Galena with free breakfast and a 24-hour fitness center
Best Western Galena Inn & Suites features an indoor pool, an outdoor pool, and a 24-hour gym. If you plan to drive, free parking is available. The 24-hour front desk has staff standing by to help with luggage storage, securing valuables, and tours or tickets. Additional amenities include free WiFi in public areas, a hot tub, and a 24-hour business center.
Guests can expect TVs with satellite channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are also standard.
An indoor pool, an outdoor pool, and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free extended parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • No elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 1 building
  • 2 floors
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3:00 PM

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 10.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Rollaway bed fee: USD 10.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: 11 AM
The front desk is open 24 hours a day. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.

Property is also known as

Best Western Designer
Best Western Designer Galena
Best Western Designer Inn
Best Western Designer Inn Galena
Designer Inn
Best Western Designer Hotel Galena
Best Western Galena
Galena Best Western
Best Galena & Suites Galena
Best Western Designer Inn Suites
Best Western Galena Inn & Suites Hotel
Best Western Galena Inn & Suites Galena
Best Western Galena Inn & Suites Hotel Galena

Frequently asked questions

What's there to see around Best Western Galena Inn & Suites?

This hotel is located in Galena, a short 8-minute walk from Grant Home and also 14 minutes on foot from Grant Park. You'll also find Belvedere Mansion and Old Market House less than a mile away.

Is there parking available at Best Western Galena Inn & Suites?

Yes, self parking and long-term parking are offered for free at the hotel. Accessible parking and free RV/bus/truck parking are also available for guests.

Does Best Western Galena Inn & Suites feature a casino on the premises?

No, Best Western Galena Inn & Suites doesn't have a casino.

Is there an indoor pool at Best Western Galena Inn & Suites?

Yes, this hotel has an indoor pool as well as an outdoor pool and a hot tub.

Is Best Western Galena Inn & Suites good for couples?

Couples staying at this hotel will appreciate amenities like free Internet access as well as an outdoor pool and a 24-hour fitness facility.

Does Best Western Galena Inn & Suites have a hot tub?

Yes, this hotel has a spa tub.

Does Best Western Galena Inn & Suites feature a restaurant that includes a breakfast menu?

Best Western Galena Inn & Suites offers free full breakfasts each morning though there is no restaurant.

Does Best Western Galena Inn & Suites allow pets to stay for free?

No, pets aren't allowed at Best Western Galena Inn & Suites though service animals are welcome.

Are there connecting rooms at Best Western Galena Inn & Suites?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Best Western Galena Inn & Suites?

The closest major airport to Best Western Galena Inn & Suites is Dubuque, IA (DBQ-Dubuque Regional), which is 23.3 mi away (30 minutes by car).

Are there rooms with balconies at Best Western Galena Inn & Suites?

Yes, some guestrooms at Best Western Galena Inn & Suites offer a balcony.

Best Western Galena Inn & Suites Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 512 out of 1000 reviews
Rating 8 - Good. 280 out of 1000 reviews
Rating 6 - Okay. 111 out of 1000 reviews
Rating 4 - Poor. 61 out of 1000 reviews
Rating 2 - Terrible. 36 out of 1000 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jose

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved everything about this trip very nice noe somewhere else next ty ty ty everyone
Stayed 1 night in Aug 2025

10/10 Excellent

Andrew

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Awesome stay!
Stayed 1 night in Jun 2025

10/10 Excellent

Yvonne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a budget hotel that offers everything a guest needs and expects in this price category, including a hot breakfast. The room has a microwave and refrigerator which I did not expect. My room faced the back of the property, which was some woods and greenery, very pleasant view. I wanted to be on the ground floor since the hotel does not have an elevator but since the property is is on a hill, in the back the ground floor window and balcony are pretty high from the ground so I felt pretty safe. The bathtub had a non slip bottom which was very appreciated. Breakfast was sufficient, included eggs and sausage. The person who checked me in was very helpful understanding my needs and preferences and gave me a room that was exactly right for me.
Stayed 1 night in Jun 2025

2/10 Terrible

Stephen

Disliked: Property conditions & facilities, room comfort

Non-functional amenities

Toilets backed up on arrival for an hour. Paid a premium for a jaccuzi which did not work. Requested a discount due to amenities being broke-never heard from manager. Supposedly property is due for renovation that might help.
Stayed 1 night in Jun 2025

10/10 Excellent

Lyndsey

Traveled with partner
Liked: Staff & service, amenities
Nice and quiet
Stayed 1 night in Jun 2025

10/10 Excellent

Kraig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

4/10 Poor

Cheryl

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was very comfortable. However, the lack of TV access was a definite issue.
Stayed 1 night in Jun 2025

6/10 Okay

Frank

Traveled with family
Disliked: Staff & service
After checking into the room and relaxing, another guest was given access cards to our room in which they opened the door. When checking out, was given a bill that belonged to another guest. Wi-Fi was very intermittent the entire stay.
Stayed 1 night in Jun 2025

10/10 Excellent

debra

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Second time staying here. Both times were excellent. Rooms are clean, staff is friendly, breakfast delicious. We enjoyed the indoor/outdoor pool.
Stayed 2 nights in Jun 2025

10/10 Excellent

Sue

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The king rooms were very nice. Like the entrance from the parking lot and you could sit outside your door
Stayed 2 nights in Jun 2025

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All of the staff members were very friendly and informative.
Stayed 2 nights in Jun 2025

8/10 Good

Kristy

Stayed 1 night in Jun 2025

6/10 Okay

James

Stayed 1 night in Jun 2025

10/10 Excellent

Madison

Stayed 1 night in Jun 2025

10/10 Excellent

Chris

Stayed 2 nights in Jun 2025

6/10 Okay

Cynthia

Traveled with family
It was quiet but the pool and hot tub needs a good cleaning and the plastic curtain to go out to the outdoor part of the pool are slimy and filthy and then there is a smell when we went into our room not a good one like mustie the whole place has a smell it is showing the age of the hotel needs a face lift never had breakfast in the morning
Stayed 1 night in Jun 2025

10/10 Excellent

Deborah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean room with comfortable beds and a small porch looking out into a wooded area…very pleased
Stayed 1 night in Jun 2025

10/10 Excellent

SHANNON

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very fast and thorough check in. Super friendly attendant named Mary.
Stayed 1 night in Jun 2025

8/10 Good

Scot, Cedar Rapids

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2025

8/10 Good

David

Traveled with partner
Liked: Staff & service
Breakfasts were very good. Eating area was small and sometimes crowded. Property needs updating.
Stayed 2 nights in Jun 2025

10/10 Excellent

Nancy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff tons of people in lobby in a group and let us in first!! Great Stay
Stayed 1 night in Jun 2025

8/10 Good

Amber

Liked: Cleanliness
Nice to get away.
Stayed 1 night in Jun 2025

10/10 Excellent

Mayra

Stayed 1 night in May 2025

10/10 Excellent

Musa

Stayed 2 nights in May 2025

4/10 Poor

Diane

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Won't be back.

No elevator. Stayed 3 nights and no room cleaning unless requested. Baked goods for breakfast were not fresh each day. Pool was dirty and whole area was very undesirable.
Stayed 3 nights in May 2025