Best Western Galena Inn & Suites

2.5 star property
Hotel in Galena with free breakfast and a 24-hour fitness center

Choose dates to view prices

Photo gallery for Best Western Galena Inn & Suites

Suite, 1 King Bed, Non Smoking, Jetted Tub | 1 bedroom, blackout drapes, iron/ironing board, rollaway beds
Indoor pool, outdoor pool, sun loungers
Reception
Lobby sitting area
Suite, 1 King Bed, Non Smoking, Jetted Tub | 1 bedroom, blackout drapes, iron/ironing board, rollaway beds

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Housekeeping
  • Gym
  • 24/7 front desk

Explore the area

Map
9923 West US Route 20, Galena, IL, 61036
  • Grant Home
    ‪8 min walk‬
  • Grant Park
    ‪10 min walk‬
  • Belvedere Mansion
    ‪13 min walk‬
  • Dubuque, IA (DBQ-Dubuque Regional)
    ‪37 min drive‬

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Room options

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

9.2 out of 10
Wonderful
(7 reviews)
  • 325 sq ft
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 King Bed, Non Smoking, Jetted Tub

10.0 out of 10
Exceptional
(1 review)
  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Jetted Tub

  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Jetted Tub

8.0 out of 10
Very good
(1 review)
  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

10.0 out of 10
Exceptional
(3 reviews)
  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

7.0 out of 10
Good
(2 reviews)
  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(23 reviews)
  • 325 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible, Jetted Tub

10.0 out of 10
Exceptional
(3 reviews)
  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible, Bathtub

10.0 out of 10
Exceptional
(5 reviews)
  • 325 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

8.0 out of 10
Very good
(1 review)
  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

9.0 out of 10
Wonderful
(4 reviews)
  • 325 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(15 reviews)
  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Jetted Tub

  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Fireplace

9.0 out of 10
Wonderful
(4 reviews)
  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Galena

Best Western Galena Inn & Suites is a short stroll from Grant Home and Washburne House Historic Site. This 42-room hotel welcomes guests with free breakfast and conveniences like an outdoor pool and an indoor pool.

What's nearby

  • Grant Home - 8 min walk - 0.5 miles
  • Grant Park - 10 min walk - 0.5 miles
  • Belvedere Mansion - 13 min walk - 0.7 miles
  • Old Market House - 17 min walk - 1.0 mile
  • Eagle Ridge Resort Golf - 10 min drive - 7.5 miles

Getting around

  • Dubuque, IA (DBQ-Dubuque Regional) - 30 min drive

Restaurants

  • ‪Casey's General Store - ‬4 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪Culver's - ‬6 min drive
  • ‪Bread & Vine - ‬18 min walk
  • ‪Galena Roasters - ‬2 min drive

About this property

Best Western Galena Inn & Suites

Hotel in Galena with free breakfast and a 24-hour fitness center
Best Western Galena Inn & Suites features an indoor pool, an outdoor pool, and a 24-hour gym. If you plan to drive, free parking is available. The 24-hour front desk has staff standing by to help with securing valuables, tours or tickets, and luggage storage. Additional amenities include free WiFi in public areas, a hot tub, and a 24-hour business center.
Guests can expect TVs with satellite channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are also standard.
An indoor pool, an outdoor pool, and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free extended parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • No elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 1 building
  • 2 floors
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3:00 PM

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 10.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Rollaway bed fee: USD 10.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: 11 AM
The front desk is open 24 hours a day. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.

Property is also known as

Best Western Designer
Best Western Designer Galena
Best Western Designer Inn
Best Western Designer Inn Galena
Designer Inn
Best Western Designer Hotel Galena
Best Western Galena
Galena Best Western
Best Galena & Suites Galena
Best Western Designer Inn Suites
Best Western Galena Inn & Suites Hotel
Best Western Galena Inn & Suites Galena
Best Western Galena Inn & Suites Hotel Galena

Frequently asked questions

What's there to see around Best Western Galena Inn & Suites?

This hotel is located in Galena, a short 8-minute walk from Grant Home and also 14 minutes on foot from Grant Park. You'll also find Belvedere Mansion and Old Market House less than a mile away.

How much does it cost to stay at Best Western Galena Inn & Suites?

As of Jul 13, 2025, prices found for a 1-night stay for 2 adults at Best Western Galena Inn & Suites on Jul 17, 2025 start from $101.15, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available on site at Best Western Galena Inn & Suites?

Yes, self parking and long-term parking are offered for free at the hotel. Accessible parking and free RV/bus/truck parking are also available for guests.

Does Best Western Galena Inn & Suites feature a casino on the premises?

No, Best Western Galena Inn & Suites doesn't have a casino.

Is there an indoor pool at Best Western Galena Inn & Suites?

Yes, this hotel has an indoor pool as well as an outdoor pool and a hot tub.

Is Best Western Galena Inn & Suites a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like free Internet access as well as an outdoor pool and a 24-hour fitness facility.

Does Best Western Galena Inn & Suites have a hot tub?

Yes, guests can enjoy a spa tub at this hotel.

Does Best Western Galena Inn & Suites feature a restaurant that includes a breakfast menu?

Best Western Galena Inn & Suites offers free full breakfasts each morning though there is no restaurant.

Does Best Western Galena Inn & Suites allow pets to stay for free?

No, pets aren't allowed at Best Western Galena Inn & Suites though service animals are welcome.

Are there connecting rooms at Best Western Galena Inn & Suites?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Best Western Galena Inn & Suites?

The closest major airport to Best Western Galena Inn & Suites is Dubuque, IA (DBQ-Dubuque Regional), which is 23.3 mi away (30 minutes by car).

Are there rooms with balconies at Best Western Galena Inn & Suites?

Yes, some guestrooms at Best Western Galena Inn & Suites offer a balcony.

Best Western Galena Inn & Suites Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 517 out of 1003 reviews
Rating 8 - Good. 290 out of 1003 reviews
Rating 6 - Okay. 101 out of 1003 reviews
Rating 4 - Poor. 59 out of 1003 reviews
Rating 2 - Terrible. 36 out of 1003 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

Sharon

Disliked: Property conditions & facilities
The keys to our door weren't working when we arrived and had to wait for them to reset the keys. The door at the other end of the building didn't lock, so anyone coukd just come in.The room next to us there was a lot of yelling and lo7d music throughout the night and into the early morning.
Stayed 1 night in Apr 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We haven't stayed here in 20 years! It was nice then. It still is. A fair price for a nice room!
Stayed 1 night in Apr 2025

8/10 Good

Charmaine

Stayed 2 nights in Apr 2025

10/10 Excellent

Nayely

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Patricia

Disliked: Property conditions & facilities, room comfort
More run down than expected and the bed was extremely uncomfortable.
Stayed 2 nights in Apr 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Cassandra

Traveled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Lisa

Traveled with group
Liked: Staff & service, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Suzanne, Palatine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer services is great!
Stayed 1 night in Mar 2025

8/10 Good

Kayla

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were absolutely amazing. Very friendly. The room was clean and big. The only problem was the bed was extremely hard and uncomfortable. I ended up sleeping on the couch in our room. But some people enjoy hard beds. Overall we had a great stay.
Stayed 1 night in Mar 2025

8/10 Good

Nicholas

Liked: Cleanliness, staff & service, room comfort

Avg no thrills hotel.

Hotel was ok for a night or two. Nothing exceptional. Wasn’t spotless but wasn’t dirty either. The breakfast below average compared to most major chain hotels. Wasn’t refilled and breads were stale.
Stayed 1 night in Mar 2025

8/10 Good

Nancy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Breakfast and pool!! Staff lady in the am needs a attitude check!! Other staff fantastic!!
Stayed 1 night in Mar 2025

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Spring break trip

The hotel was very clean, friendly and helpful staff, room was nice and quiet, and the breakfast was great! The bed wasn't super comfy, but it was tolerable. We had a room with jetted tub and the tub was HUGE. Very relaxing stay overall.
Stayed 4 nights in Mar 2025

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Alice

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was wonderful!
Stayed 2 nights in Mar 2025

8/10 Good

Jennifer

Traveled with partner
Liked: Staff & service, amenities
Staff was great! Hotel is a little outdated and dirty
Stayed 1 night in Mar 2025

6/10 Okay

Lem

Disliked: Property conditions & facilities
Front desk staff the morning we got there was unwelcoming. Front desk staff that was there when we checked in (Mirrian) was totally the opposite! Friendly and accomodating. Room we were in was ok.
Stayed 1 night in Mar 2025

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

6/10 Okay

Tina

Traveled with group
Liked: Cleanliness, staff & service, amenities
It was clean staff nice beds are good what i didnt like was hot tub not hot and jets not the best
Stayed 2 nights in Mar 2025

6/10 Okay

Myann

Traveled with partner
Disliked: Property conditions & facilities
the property was exactly like the pictures but there were some minor issues that were visible. the hallway ceilings were caving in , there was no latch on the chain to the door (we couldn’t secure the room door to our liking) , the led lights were broken( we could only turn on the small lights over the bed), room seems it was just recently used and decorated due to pieces of tape still attached to the ceiling, and the shower was leeky , with no pressure (it’s a double head shower and only the front shower head had some pressure). Overalll it’s in a good location, good price , just needs a good cleaning .
Stayed 2 nights in Mar 2025

10/10 Excellent

Tim

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Patricia

Stayed 3 nights in Feb 2025

6/10 Okay

Dan

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Not a good place to stay

The room was large which was nice but there was mold all over the bathroom. The bed in the large room was way too hard. No elevator. No one at the front desk. No one refilling the breakfast food. No milk.
Stayed 1 night in Feb 2025

8/10 Good

Karla

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fun

Just a get away one night stay. Room was nice bathroom great. Guy at the front was playful and professional. Told us everything that was great for kids. What a nice guy. Everything was great. Food people and just comfortable
Stayed 1 night in Feb 2025