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Best Western Galena Inn & Suites

Property class: 2.5

Choose dates to view prices

Photo gallery for Best Western Galena Inn & Suites

A luxurious bedroom with a large bed, a separate bathroom with a bathtub, and a view of the hotel's interior.
A modern living room with leather armchairs, a round coffee table, a flat-screen TV mounted on a brick wall, and a kitchen area with a coffee machine and breakfast bar.
A modern spa room with a circular bed, a bathtub, and two chairs.
An indoor swimming pool with clear water, wooden walls, and a lifeguard station.
A reception area with a wooden reception desk, a wall-mounted clock, and a decorative branch sculpture. There is a seating area with chairs and a table, and a framed picture on the wall.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
9923 West US Route 20, Galena, IL, 61036
  • Place, Grant Home
    ‪8 min walk‬
  • Place, Grant Park
    ‪11 min walk‬
  • Place, Belvedere Mansion
    ‪13 min walk‬
  • Airport, Dubuque, IA (DBQ-Dubuque Regional)
    ‪40 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub

A hotel room with a bed, a desk with a chair, a TV, a desk lamp, a nightstand with a lamp, a large bathtub, and artwork on the walls.

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

8.0 out of 10
Very good
(6 reviews)
  • 325 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub

A hotel room with a bed, a desk with a computer, a chair, a sofa, a large bathtub, and a window with curtains.

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

9.4 out of 10
Exceptional
(6 reviews)
  • 325 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

A hotel room with a large bed, a sitting area with a TV, a fireplace, and a bathtub.

Suite, 1 King Bed, Non Smoking, Jetted Tub

9.0 out of 10
Wonderful
(2 reviews)
  • 325 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

A circular bed with a blue mattress, a large white bathtub, and a fireplace.

Suite, 1 King Bed, Non Smoking, Jetted Tub

8.0 out of 10
Very good
(2 reviews)
  • 325 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

A log cabin room with a bed, a television, a chair, and a table.

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(13 reviews)
  • 325 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

A stone bench in a rustic, textured room with a single wall-mounted light fixture.

Suite, 1 King Bed, Non Smoking, Jetted Tub

7.0 out of 10
Good
(4 reviews)
  • 325 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

A hotel room with two beds, a TV, a desk, and a chair.

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(38 reviews)
  • 325 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

A hotel room with a large bed, a desk with a flat-screen TV, a chair, and a desk lamp.

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(22 reviews)
  • 325 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 1 King Bed, Non Smoking, Fireplace

A hotel room with a large bed, a desk with a computer, a television, and a seating area with a chair and a sofa.

Standard Room, 1 King Bed, Non Smoking, Fireplace

9.4 out of 10
Exceptional
(6 reviews)
  • 325 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub

A hotel room with a large bed, a sitting area with a chair and table, a bathroom with a bathtub, and a large window with curtains.

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

  • 325 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

A hotel room with a large bed, a bedside table with a lamp, a window with curtains, and a patterned carpet.

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

9.2 out of 10
Wonderful
(9 reviews)
  • 325 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free wired internet

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

A modern spa room with a circular bed, a bathtub, and two chairs.

Suite, 1 King Bed, Non Smoking, Jetted Tub

9.0 out of 10
Wonderful
(2 reviews)
  • 325 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

A hotel room with two beds, a TV, a desk, and a chair.

Standard Room, 2 Queen Beds, Accessible, Bathtub

9.8 out of 10
Exceptional
(9 reviews)
  • 325 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Standard Room, 1 King Bed, Accessible, Jetted Tub

A hotel room with a bed, a desk with a computer, a chair, a sofa, a large bathtub, and a window with curtains.

Standard Room, 1 King Bed, Accessible, Jetted Tub

7.6 out of 10
Good
(7 reviews)
  • 325 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

About the neighborhood

Galena

Best Western Galena Inn & Suites is a short stroll from Grant Home and Washburne House Historic Site. This 42-room hotel welcomes guests with free breakfast and conveniences like an outdoor pool and an indoor pool.

What's nearby

  • Grant Home - 8 min walk - 0.5 miles
  • Grant Park - 11 min walk - 0.6 miles
  • Belvedere Mansion - 13 min walk - 0.7 miles
  • Old Market House - 18 min walk - 1.0 mile
  • Dowling House - 19 min walk - 1.0 mile

Getting around

  • Dubuque, IA (DBQ-Dubuque Regional) - 30 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪Casey's General Store - ‬4 min drive
  • ‪Culver's - ‬6 min drive
  • ‪Galena Roasters - ‬20 min walk
  • ‪Blaum Bros Public House - ‬19 min walk

About this property

Best Western Galena Inn & Suites

Best Western Galena Inn & Suites features an indoor pool, an outdoor pool, and a 24-hour gym. If you plan to drive, free parking is available. The 24-hour front desk has staff standing by to help with luggage storage, tours or tickets, and securing valuables. Additional amenities include free WiFi in public areas, a hot tub, and a 24-hour business center.
Guests can expect TVs with satellite channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are also standard.
An indoor pool, an outdoor pool, and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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  • Hot tub
  • Breakfast included
  • Parking included
9.4 out of 10, Exceptional, 1,503 reviews
$113 nightly
The price is $126
Oct 19 - Oct 20
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free extended parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • No elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 1 building
  • 2 floors
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3:00 PM

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 10.0 per night

Property payment types

  • American Express
  • Diners Club
  • Discover
  • Mastercard
  • Visa

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Rollaway bed fee: USD 10.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: 11 AM
The front desk is open 24 hours a day. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.

Property is also known as

Best Western Designer
Best Western Designer Galena
Best Western Designer Inn
Best Western Designer Inn Galena
Designer Inn
Best Western Designer Hotel Galena
Best Western Galena
Galena Best Western
Best Galena & Suites Galena
Best Western Designer Inn Suites
Best Western Galena Inn & Suites Hotel
Best Western Galena Inn & Suites Galena
Best Western Galena Inn & Suites Hotel Galena

Frequently asked questions

What's there to see around Best Western Galena Inn & Suites?

This hotel is located in Galena, a short 8-minute walk from Grant Home and also 14 minutes on foot from Grant Park. You'll also find Belvedere Mansion and Old Market House less than a mile away.

How much does it cost to stay at Best Western Galena Inn & Suites?

As of Oct 18, 2026, prices found for a 1-night stay for 2 adults at Best Western Galena Inn & Suites on Nov 15, 2026 start from $80, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there parking available at Best Western Galena Inn & Suites?

Yes, extended and self parking are offered for free at the hotel. Free RV/bus/truck parking and wheelchair-accessible van parking are also available for guests.

Does Best Western Galena Inn & Suites feature a casino on the premises?

No, Best Western Galena Inn & Suites doesn't have a casino.

Is there an indoor pool at Best Western Galena Inn & Suites?

Yes, this hotel has an indoor pool as well as an outdoor pool and a hot tub.

What will couples enjoy most about a stay at Best Western Galena Inn & Suites?

Couples staying at this hotel will appreciate amenities like free wired internet as well as an outdoor pool and a hot tub.

Does Best Western Galena Inn & Suites have a hot tub?

No, but this hotel offers jetted bathtubs in some guestrooms.

Does Best Western Galena Inn & Suites feature a restaurant that includes a breakfast menu?

Best Western Galena Inn & Suites offers free full breakfasts each morning though there is no restaurant.

Does Best Western Galena Inn & Suites allow pets to stay for free?

No, pets aren't allowed at Best Western Galena Inn & Suites though service animals are welcome.

Does Best Western Galena Inn & Suites have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Best Western Galena Inn & Suites?

The closest major airport to Best Western Galena Inn & Suites is Dubuque, IA (DBQ-Dubuque Regional), which is 23.3 mi away (30 minutes by car).

Are there rooms with balconies at Best Western Galena Inn & Suites?

Yes, some guestrooms at Best Western Galena Inn & Suites offer a balcony.

Best Western Galena Inn & Suites Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 502 out of 1003 reviews
Rating 8 - Good. 262 out of 1003 reviews
Rating 6 - Okay. 128 out of 1003 reviews
Rating 4 - Poor. 63 out of 1003 reviews
Rating 2 - Terrible. 48 out of 1003 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and helpful. Clean and spacious rooms.
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, friendly staff, nice breakfast, clean pool, nice shower.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a typical hotel place with some amazing staff and OK breakfast
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good stay
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very neat place. Comfy bed
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it for the location and price
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the breakfast and pool. Rooms are spacious and staff is friendly and helpful. Would 100% stay again. So close to everything we needed!
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was fine, great location. Only thing i could fault for the price is balconys should be swept for rooms being rented, especially those facing back.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay great staff!!
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool and hot tub very clean
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me and my friend had the cave room and it was absolutely fantastic!!! We stayed for one night but this room was spotless when we got there, everything was so perfect and clean. The staff were super friendly! Good location and great price for everything included:)
Stayed 1 night in Jun 2026
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Good location , the the place is really run down and dirty
Stayed 3 nights in Mar 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
It was clean, smelled pretty musty, was pretty muggy and moist in the room and the bed wasn’t very comfortable but overall it was a decent stay. Nothing to be over the moon about. Staff was very kind and attentive.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean and comfortable rooms. Will stay again. Thank you!
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay good service
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Quiet, peaceful and away from the crowds yet close to everything in the area.
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best water pressure I've ever had at a hotel. The room was big. Bed was okay.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super easy to get in and out. Small hotel that felt cozy!
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Very great staff and very accommodating
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Clean room, friendly staff, good breakfast
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly, organized, and helpful. We did not get to use the pool. Breakfast was good with a number of choices. Our room was very clean.
Stayed 3 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located very conveniently to Downtown Galena and Grants Home on the main drag. It was very clean, quiet and easy to get in and out of. Breakfast was a nice variety and easy to navigate. The room was very large with a private balcony and chairs, very comfy beds, and couch and desk. Also a nice fridge but only stairs / no elevator, bathroom was super tight, and once again minor, but our tissue box only had two tissues, our tp roll was about empty and one of our bathroom soap dispensers was completely empty. Staff were very nice in helping us with that and extra towels since it was a major heatwave. Overall for the money I would say exactly as expected, and if you are on a budge, super clean and safe place to stay and we would visit again.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Staff. Comfortable accommodations. Close to Galena.
Stayed 1 night in Mar 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel did not match the picture at all.It looked premium in picture it was completely different from the pictures posted,very disappointing.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Amenities
We were very pleased with our stay and the value.
Stayed 1 night in Nov 2025