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  • Free full breakfast
  • Free WiFi in rooms and ...
  • Free parking
  • Outdoor pool and indoor pool

Recent guest reviews

The carpet was dirty and not cleaned very well in our room and leading to our room. Would suggest they do a better job with that.

The property did not have an elevator. Tough getting suitcases to room for us old folks.

Friendly staff, decent breakfast, clean room though rooms on hwy 20 side can be noisy at night. Previous stay was on other side which had forest preserve side view was very good.

Wonderful comfortable stay will stay again. Beds excellent

Seems like we had a newly remodeled room. Bathroom looked new. Main room was great and the bed comfortable. Excellent room rate for our stay. We will definitely stay here next time.

Nice hotel, great proximity to everything, wonderful breakfast and nice staff. Only complaint is that we had room #202. Don't stay in room 202 ! It is right next to the reception desk/breakfast work station, microwaves etc. I counted 37 door slams and 5 microwave slams at 5:30 a.m. Early riser I am not! Other than that, nice place.

This place is convenient to Galena but not in the historic downtown. Although our room faced onto Route 20, we did not hear much road noise. We booked a "normal" room, not one of the special designer suites; we found it clean and comfortable. Decent hot breakfast. Front desk staff were by and large friendly and helpful.

Nothing what so ever that I found that was sub par.

nice experience , helpful staff . enjoyed stay ,close to Galena

At check-in, we were assigned a room on the 3rd floor & there is no ELEVATOR! We were then assigned a room on the 2nd floor which is ground level & we were told there would be a up-charge since it was a different room style. The pool & hot tub were on the 1st floor with steep stairs. My husband figures out how to around the back so I could get to the pool area. Thankfully the weather was warm so we could get back in the car with damp suits. We were there for 2 days. At breakfast the day we were leaving I found the owner who said that never should have happened & adjusted the rate to our booking rate.

Not sure why this hotel its scored as excellent, I would it’s more like average than anything else. Nothing wrong with hotel, it was comfortable and clean but the room look old and the layout was odd. If you are staying for 1-2 nights it’s a good place but that’s it.

Great hotel highly recommend. We were very happy about the staff always ready to answer questions . We had great time.

relatively close to downtown which was a plus for shopping and eating downtown Galena

no frills hotel...room was clean, fridge, microwave...all ok. Only issue was that the mattress on the bed was too soft and bumpy.

Hotel, pool, hot tub, room, and breakfast were all excellent.

It was a good experience will probably be back. hopefully soon.

West US Route 20 Galena IL

Hotel highlights

  • Free full breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Outdoor pool and indoor pool

Best Western Designer Inn & Suites places you within a leisurely stroll of Grant Home and Washburne House Historic Site. This 42-room hotel welcomes guests with conveniences like free breakfast, an outdoor pool, and an indoor pool.


Dining

Free full breakfast is served each morning from 7 AM to 10 AM.


Rooms

Guests can enjoy satellite TV and stay connected with free WiFi. The bathroom offers hair dryers and free toiletries. Other standard amenities include a balcony or patio, a refrigerator, and a microwave.


Property features

Best Western Designer Inn & Suites features an indoor pool, an outdoor pool, and a 24-hour fitness center. If you plan to drive, free parking is available. Front-desk staff can answer questions 24/7, and assist with luggage storage, securing valuables, and tours or tickets. Other amenities at this ski hotel include a spa tub, free WiFi in public areas, and a 24-hour business center.

Room options

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

King 1 | Sleeps 3

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Queen 2 | Sleeps 6

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

King 1 | Sleeps 2

Suite, 1 King Bed, Non Smoking, Jetted Tub

King 1 | Sleeps 2

Guest reviews for Best Western Designer Inn & Suites

Everyone (20) Couples (21) Family (7) Friends (6) Other (2)
4
Families

The carpet was dirty and not cleaned very well in our room and leading to our room. Would suggest they do a better job with that.

By on Sep 22, 2019

4
Everyone

By on Aug 10, 2019

4
Partner Couples

By on Jul 22, 2019

3
Partner Couples

The property did not have an elevator. Tough getting suitcases to room for us old folks.

By on Jun 9, 2019

5
Partner Couples

By on Apr 15, 2019

5
Everyone

Friendly staff, decent breakfast, clean room though rooms on hwy 20 side can be noisy at night. Previous stay was on other side which had forest preserve side view was very good.

By on Feb 7, 2019

5
Everyone

Wonderful comfortable stay will stay again. Beds excellent

By on Feb 5, 2019

5
Everyone

By on Jan 3, 2019

5
Everyone

Seems like we had a newly remodeled room. Bathroom looked new. Main room was great and the bed comfortable. Excellent room rate for our stay. We will definitely stay here next time.

By , from Elgin on Nov 17, 2018

4
Everyone

Nice hotel, great proximity to everything, wonderful breakfast and nice staff. Only complaint is that we had room #202. Don't stay in room 202 ! It is right next to the reception desk/breakfast work station, microwaves etc. I counted 37 door slams and 5 microwave slams at 5:30 a.m. Early riser I am not! Other than that, nice place.

By , from Cary Il on Sep 25, 2018

Best Western Designer Inn & Suites

9923 West US Route 20, Galena, IL 61036
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