Room was FILTHY
N/A. The check in was quick and easy. Lolkjgvb h jkkj
Checkin was SO FAST and they were super nice. Rooms were also great and welt it was a fantastic location.
This property is old and kept up. The room was clean but it had a musky smell. The AC was not great. the staff was ok. cannot get over that the room was musky and smelled. did not feel at all like a Hilton property. The Hilton needs to visit this property and boost it. Over All score is a 2
Friendly and welcoming front desk personnel, amazing bed and pillows. I'm definitely staying at this hotel again.
We were eaten alive by bed bugs. Pools of collected rain water surrounding hotel that were filled with mosquitos and god only knows what else. Lobby upholstery was filthy. Bathroom mirror cracked in a few places. Pool closed. Outside are covered in leaves and dust. Tables weren’t even wiped down to drink a coffee. Nice people. Just a little crappy
Great place to stay while traveling. Lobby and bar area is so unique.
Very nice, we didn’t have to go out to eat. They have a bar and restaurant in site. Professional staff.
The room was very clean. The bed was comfortable. The staff was friendly and helpful. We ordered room service and it was pretty good. Overall, a very well cared for hotel.
Nothing unique except the staff was very friendly and helpful when i had a problem.
Room next to Elevator and could hear loud compressor of elevator every 1 minute and was hard to sleep and the A/C was very lod as well. Management was nice about it and gave nice breakfast comped.
Checked in with no issues. Got to room and found that key didn’t work and someone else was in the room. Had to go back to desk. Incorrect room number assigned. New room was a corner room with view of a WALL.
bathroom could have been cleaner - hair in the sink :(
All was good. Love the cookies. Front desk very accommodating. Appreciated the toothpaste and tooth brushes available. Was disappointed that there were just two tissues left in the box (for some one with allergies this is an issue). And only a quarter of a roll of toilet paper with no spare in the room.
Extremely friendly staff, especially Jose in the front desk. Upgraded to free breakfast, which was very good! Clean comfortable beds. The only negative was that the pool is openly facing the parking lot in plain view of visitors. Other than that the hotel was great and we will certainly use again for short stays.
Located within a mile (2 km) of Fred Bear Museum, DoubleTree by Hilton Gainesville is within 2 miles (3 km) of Samuel P. Harn Museum of Art. This 3.5-star hotel welcomes guests with 205 rooms and conveniences like an outdoor pool, free in-room WiFi, and free self parking.
Enjoy a leisurely bite to eat at the onsite restaurant, or have a drink at the bar/lounge. For a nice break, mingle with other guests at the free daily manager's reception. For your convenience, a buffet breakfast is served for a fee on weekdays from 6 AM to 10:30 AM and on weekends from 7 AM to 11 AM.
All 205 rooms feature refrigerators, free local calls, and laptop-compatible safes. Guests can enjoy free WiFi and flat-screen TVs. Pillowtop beds grant a restful night's sleep and bathrooms offer free toiletries. Desks are also available. Housekeeping is available on request.
Guests of DoubleTree by Hilton Gainesville have access to an outdoor pool, a fitness center, and free WiFi in public areas. There's free parking and a free area shuttle. The front desk is staffed 24/7 to help with tours or tickets, dry cleaning/laundry, and securing valuables. Additional amenities include a computer station, express check-out, and free newspapers.
Room was FILTHY
N/A. The check in was quick and easy. Lolkjgvb h jkkj
Checkin was SO FAST and they were super nice. Rooms were also great and welt it was a fantastic location.
Thank you for your kind words about our front desk staff and accommodations. I am happy to hear that we exceeded your expectations. Looking forward to you next visit with us.
This property is old and kept up. The room was clean but it had a musky smell. The AC was not great. the staff was ok. cannot get over that the room was musky and smelled. did not feel at all like a Hilton property. The Hilton needs to visit this property and boost it. Over All score is a 2
Thank you for taking the time to share your experience with us. I do apologize for us failing to exceed your expectations. Your comments will help us as we continually work to improve our guest experience. At DoubleTree by Hilton, we promise to do whatever it takes to ensure you are satisfied and hope you will consider staying with us in the future.
Friendly and welcoming front desk personnel, amazing bed and pillows. I'm definitely staying at this hotel again.
I would like to thank you for your taking the time to share your experience about your stay with us. Thank you for the kind words about our staff. We look forward to welcoming you back to our hotel in the not too distant future!
We were eaten alive by bed bugs. Pools of collected rain water surrounding hotel that were filled with mosquitos and god only knows what else. Lobby upholstery was filthy. Bathroom mirror cracked in a few places. Pool closed. Outside are covered in leaves and dust. Tables weren’t even wiped down to drink a coffee. Nice people. Just a little crappy
We would like to apologize for the issues you experienced during your stay. We take all comments and issues seriously. When a guest mentions there may be a bug in their room we follow proven and practiced procedures. We did immediately isolate the room until a licensed pest control professional could inspect it. Luckily there was NO evidence of any bugs present in the room that you had occupied. We are following all local and state mandates to do what is necessary to ensure our employees and guests feel safe as possible due to this our pool and restaurant have been closed during this pandemic. I can surely understand and sympathize with your frustration.
Great place to stay while traveling. Lobby and bar area is so unique.
Thank you for giving us a chance to exceed your expectations. I am happy to hear you enjoyed your stay with us and hope to see you next time your travels takes you to Gainesville.
Very nice, we didn’t have to go out to eat. They have a bar and restaurant in site. Professional staff.
Thank you for the kind words about your stay and especially your dining experience. We really appreciate you giving us the opportunity to exceed your expectations. Looking forward to your next visit with us.
Thank you for staying with us! We are glad you enjoyed your time with us! Can you tell us what we could have done to provide you with the *perfect* stay?
We are so glad you had a great stay with us! Thank you for taking the time to leave us feedback and let us know that we got things right! We look forward to serving you again in the future!
We apologize for the filthiness' of your room upon your stay. We hope to see you return to our hotel and can accomadate your furture stay.