We were eaten alive by bed bugs. Pools of collected rain water surrounding hotel that were filled with mosquitos and god only knows what else. Lobby upholstery was filthy. Bathroom mirror cracked in a few places. Pool closed. Outside are covered in leaves and dust. Tables weren’t even wiped down to drink a coffee. Nice people. Just a little crappy
Great place to stay while traveling. Lobby and bar area is so unique.
Very nice, we didn’t have to go out to eat. They have a bar and restaurant in site. Professional staff.
The room was very clean. The bed was comfortable. The staff was friendly and helpful. We ordered room service and it was pretty good. Overall, a very well cared for hotel.
Nothing unique except the staff was very friendly and helpful when i had a problem.
Room next to Elevator and could hear loud compressor of elevator every 1 minute and was hard to sleep and the A/C was very lod as well. Management was nice about it and gave nice breakfast comped.
Checked in with no issues. Got to room and found that key didn’t work and someone else was in the room. Had to go back to desk. Incorrect room number assigned. New room was a corner room with view of a WALL.
bathroom could have been cleaner - hair in the sink :(
All was good. Love the cookies. Front desk very accommodating. Appreciated the toothpaste and tooth brushes available. Was disappointed that there were just two tissues left in the box (for some one with allergies this is an issue). And only a quarter of a roll of toilet paper with no spare in the room.
Extremely friendly staff, especially Jose in the front desk. Upgraded to free breakfast, which was very good! Clean comfortable beds. The only negative was that the pool is openly facing the parking lot in plain view of visitors. Other than that the hotel was great and we will certainly use again for short stays.
Great Location, convenient to major roads and the University. It has a pool, gym and a nice indoor outdoor bar. Very close to ton’s of restaurants
Nice hotel, super convenient location. Customer services wonderful and very respectful. The bed comfortable, and very clean. The bathroom is new and super clean towels, toilet and shower tub. I recommend it 100%.
I love the staff, rooms, and grounds of this hotel.
Cozy, comfortable hotel...close to highway, shopping, and restaurants. I have stayed here before and would stay again.
Orbitz advertises complimentary breakfast but hotel staff are told 3rd party bookings do not include breakfast. Staff let us have breakfast anyway. Please make sure to clarify.
Located within a mile (2 km) of Fred Bear Museum, DoubleTree by Hilton Gainesville is within 2 miles (3 km) of Samuel P. Harn Museum of Art. This 3.5-star hotel welcomes guests with 205 rooms and conveniences like an outdoor pool, free in-room WiFi, and free self parking.
Enjoy a leisurely bite to eat at the onsite restaurant, or have a drink at the bar/lounge. Savor a meal from the comfort of your room with 24-hour room service, or make new friends at the free daily manager's reception. For your convenience, a buffet breakfast is served for a fee on weekdays from 6 AM to 10:30 AM and on weekends from 7 AM to 11 AM.
All 205 rooms feature refrigerators, free local calls, and laptop-compatible safes. Guests can enjoy free WiFi and flat-screen TVs. Pillowtop beds grant a restful night's sleep and bathrooms offer free toiletries.
Guests of DoubleTree by Hilton Gainesville have access to an outdoor pool, a fitness center, and free WiFi in public areas. There's free parking, as well as a free airport shuttle at scheduled times. The front desk is staffed 24/7 to help with tours or tickets, dry cleaning/laundry, and securing valuables. Additional amenities include a 24-hour business center, a computer station, and express check-out.
We were eaten alive by bed bugs. Pools of collected rain water surrounding hotel that were filled with mosquitos and god only knows what else. Lobby upholstery was filthy. Bathroom mirror cracked in a few places. Pool closed. Outside are covered in leaves and dust. Tables weren’t even wiped down to drink a coffee. Nice people. Just a little crappy
Great place to stay while traveling. Lobby and bar area is so unique.
Very nice, we didn’t have to go out to eat. They have a bar and restaurant in site. Professional staff.
Thank you for the kind words about your stay and especially your dining experience. We really appreciate you giving us the opportunity to exceed your expectations. Looking forward to your next visit with us.
Thank you for staying with us! We are glad you enjoyed your time with us! Can you tell us what we could have done to provide you with the *perfect* stay?
We are so glad you had a great stay with us! Thank you for taking the time to leave us feedback and let us know that we got things right! We look forward to serving you again in the future!
The room was very clean. The bed was comfortable. The staff was friendly and helpful. We ordered room service and it was pretty good. Overall, a very well cared for hotel.
Thank you so much for staying with us and for taking the time to tell us what we did right! We appreciate your business and hope to serve you again in the future!
Thank you so much for your business. Can you tell me what we could have done to provide you with a perfect stay?
Nothing unique except the staff was very friendly and helpful when i had a problem.
I am sorry to hear that you had a problem during your stay, but also very happy to hear that we were helpful and pleasant in making it right for you. We promise to always do our best to ensure you have a perfect stay! We hope to serve you again in the future.
Thanks for staying with us and for the great rating! Can you tell us what we could have done to earn your 5-star review?
Thanks for staying with us! We greatly appreciate your feedback, and welcome you any time!
Thank you for giving us a chance to exceed your expectations. I am happy to hear you enjoyed your stay with us and hope to see you next time your travels takes you to Gainesville.