I recently stayed at the Hampton Inn in Gadsden, Alabama. Overall, the experience was a mix of positives and a few challenges. The room was clean, well-kept, and comfortable at first glance. However, the air conditioning unit stopped working on our second night, which could have made things very unpleasant. Fortunately, the hotel staff was excellent—very accommodating and responsive. They acted quickly and got us moved into a new room with minimal hassle, which we really appreciated.
The main downside of our stay was the beds. Unfortunately, they were quite firm and uncomfortable, making it difficult to get a restful night’s sleep. If the mattresses were upgraded or at least a bit softer, it would greatly improve the overall experience.
That said, the cleanliness of the room and the responsiveness of the staff were definite highlights. With a few improvements, especially in bedding comfort, this would be an easy recommendation.