Hotel Nikko Fukuoka4.0 out of 5.0
Recent guest reviews
This is my first visit to Fukuoka. The location of the hotel is excellent within 5 minutes walk to the metro, 100 Yen bus-stop and also can directly access to the underground shopping area and metro station without getting wet in rainy days. While location was the reason for me to choose this hotel before the trip, the excellent service and helpfulness of the staffs is the main reason that I would write my first review in TripAdvisor to recommend this hotel. My dad left his backpack on a taxi when we went out for dinner on the last evening of our 4 nights stay in Hotel Nikko. While Japan is a relatively safe country, we have no idea of what to do especially my dad's passport and credit cards were all in the backpack. We decided to go back to hotel and asked for advice. As we cannot speak Japanese, the hotel staff assisted us to made quite a number of telephone calls and finally reached out to the taxi driver who returned us the backpack and everything inside. I would like to sincerely thank Miss 平居彩季 for her kind assistance that turned a helpless situation to a lucky experience. And also to the kind taxi driver who returned us the backpack from another destination far away. The kindness of the people in Fukuoka is a warm memory in this trip. I would undoubtedly recommend Hotel Niko Fukuoka for their excellent service and will surely choose the same if i go to Fukuoka in future.
I booked two rooms for my family and stay there for 5 nights in early August. The location of the hotel is excellent; very close to Hakata Station. Rooms are good, very spacious when compared to the Japanese standard. Hotel staff are politie and helpful. Many of them can communicate fluently in English.
Stayed here for 1 night on business. The reception staff are friendly, the hotel is very large with a big second floor dining area with a few restaurant choices. Breakfast was not too bad, plenty of selection including an omelette station. We also dined in the tepanyaki restaurant in the hotel which was very nice. The first thing struck me about the room was the heat. Although the room had some air conditioning it took a good 5 hours from arrival to bed time to cool the room down, and I also had the air purifier on full strength too to help. The room itself was small, double bed against the wall, a view of not very much at all. Bathroom had toiletries which is a plus and a very strong shower which is also good. But the room felt dated and in need of renovation. It provides free wifi, but connection was intermittent. I think for a night or two on business the hotel caters absolutely fine, but it is not a place I would think to come with family for a holiday.
I say the small rooms because by western standards it is. However if you think about it they are sufficient. Now the service is top notch, from start to finish everyone if kind and helpful. Again in Fukuoka English is not always the strongest but we got by. Went to the bar last night, we are checking out today, and wanted some sake to celebrate our last evening in Japan. Server looked at us a bit perplexed by our order. Came back and said they did not serve it? We thought this was odd and when leaving we told the manager what we wanted, he said "restaurant" which threw me off, then we repeated we wanted a drink. He asked us to wait and picked up the phone. Minutes later we were back in the bar, and eventually got a dinner menu with sake on it, all in Japanese only. Manager came by, knelt down to our level and asked us what we wanted, we asked for dry and cold sake. Came back with a beautiful presentation, bottle and glass service. I guess that this was served at their restaurant bar, but they brought it down for us, could have directed us to another bar but bent over backwards to serve us. I am impressed.
Definitely not the Fuk I knew in the 90s! This has always been a progressive city but last time I was here, my hotel was a shoebox. Hotel Nikko is amazing, large rooms, great amenities and the rate was insane! The staff were all VERY nice and accommodating. I will definitely return here next year.
A very clean and tidy hotel located in an excellent location. 5 min walk to Hakata Station and subway. Very close to major shopping areas. Room size are considerably spacious given in Japan. Cozy and clean.
I had three nights in Fukuoka and, although it lacks some of the big tourist draws, I would highly recommend it. It is a great base to tour from and a very lively city on a bit more of a human scale than the more celebrated Japanese cities. The Hotel Nikko is very well located for the Hakata train station. Its not so close to the city centre but it is still only a 10 min walk to Canal City and a 15-20 min walk to the centre. By mistake, I booked the smallest room, which was tiny but perfectly formed and quite comfortable for 1 person. The bathroom was especially tiny but had a nice deep bath.The service was really very good and the staff had more than adequate English. There was a small fridge with a limited minibar. Special note to the young lady who came to fix the in room safe that jammed with some important items in it. Unexpectedly, I also received vouchers for breakfast, which I had every morning. The range was a little limited but quality was very acceptable (especially surprised at bread pudding, which I haven't had since I was a kid!). Nearby Hakata Train station has lots of food and shopping options
Japanese hotel room descriptions can be confusing and this can lead to disappointment and sometimes conflict with the hotel. The Japanese agents who were supposed to arrange appropriate accommodation messed up big time when we checked into the Nikko. But the manager Mr Oda sorted things out and everyone was happy with the outcome. The staff working at the hotel go out of their way to greet you and help if they can. Alice was particularly helpful and the girl at guest relations took the time to show us how to make an origami peace bird. The Nikko hotel chain runs an excellent service everywhere we have been in Japan. We would recommend the hotel to anyone visiting Fukuoka and in other cities. The hotel is conveniently located near Hakata railway station and close to Fukuoka airport.
The lobby and rooms were in top shape, air conditioners worked well, beds were soft and they were quite. No major complaints about the facility. As far as costs, they do nickle and dime you at the fitness center so expect to pay dearly to work out or to enjoy the sauna. The staff were attentive but in general had no ability to understand the English language which made special requests (simple things like a restaurant reservation or ordering bread for the table) almost impossible to get accomplished. It was a common problem during our travels in Japan but it seemed more maddening at this particular property. I would probably stay at this hotel again and become more familiar with Google translate.
I stayed there for 2 nights in mid May and the experience is v good. Room is comfortable and clean. I want to make a special compliment to their concierge staff Mr Liu who is very friendly and helpful. As I encountered some communication problem in booking an onsen hotel in Beppu, he is so helpful to talk to that hotel and confirm my booking. Coupled with the good hardware of this hotel, I would rate this top notch and will come again.
Reviews from Trip Advisor
92% of guests recommend this hotelTotal of 1180 reviews