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Hotel Nikko Fukuoka

4.0 out of 5.0

Recent guest reviews

Friendly staff with good English. One staff is a BBC and can speak Cantonese well (he may be Mr Li, I forgot). He is very friendly to us and he could remember our surname after we return. Very good location. About 5 minutes walking distance to JR station and many shopping malls, supermarkets, convenience stores, cafes, etc

Hotel Nikko Fukuoka is awesome place to staying in Fukuoka. Very close from Hakata station and many nice shopping center are close to Hotel. Room also very nice and very kindness and suitable service.

My wife, baby and I have stayed there for 2 nights. All the facilities at our room are in new and good status. They have provided a very nice baby cot for my 1 year-old baby for free. As I am from Hong Kong, it was surprised that there was a Cantonese speaking Manager to serve us upon our arrival. His name is Mr. Liu who had provided very excellent patient service to us on every enquiries. Actually, I have very satisfied on their service quality.

Firstly, there are almost no foreign TV channels. Only BBC and a Korean channel. No CNN, etc. Wifi is free, but extremely difficult to access. To my disappointment, staff are not the usual Japanese courteous standard. It was raining that day, showering, not pouring. We asked for an umbrella. Bell captain said - no umbrellas available. And continued by saying - no rain, when it was drizzing outside! Also ran into a not so helpful and sneering guest relation manager. We asked her to cancel a dinner booking for us and it was six hours before the booking time. Reluctantly, she called, but reverted by saying that the restaurant had to charge us 60,000 yen for the cancellation. We had 12 people in our party, but three of them were sick and couldn't take a sushi dinner. Booking was done by our tour guide the day before. We went a second time to the guest relation desk. Asked the same lady to 'negotiate' with the restaurant again. She gave us a nasty look and did try to call. Finally, the restaurant gave in, but the guest relation lady gave us a lecture on why we shouldn't do so, etc.

Hotel Nikko Fukuoka is conveniently located near Hakata Station, and linked to the subway by underground. The hotel has a very generous lobby at the ground floor served by warm lights, with spacious areas for the people to move round and sit. The room I got was quite big and comes with a comfortable couch. The view from the window is that of the Hakata Station and it's surroundings. Great toiletries provided and included even cleansing oil, foam cleanser, toner and lotion; although I think it would be excellent if they include the body lotion as well!! There is free wifi and they provide 2 bottles of mineral water every day.

This is my first visit to Fukuoka. The location of the hotel is excellent within 5 minutes walk to the metro, 100 Yen bus-stop and also can directly access to the underground shopping area and metro station without getting wet in rainy days. While location was the reason for me to choose this hotel before the trip, the excellent service and helpfulness of the staffs is the main reason that I would write my first review in TripAdvisor to recommend this hotel. My dad left his backpack on a taxi when we went out for dinner on the last evening of our 4 nights stay in Hotel Nikko. While Japan is a relatively safe country, we have no idea of what to do especially my dad's passport and credit cards were all in the backpack. We decided to go back to hotel and asked for advice. As we cannot speak Japanese, the hotel staff assisted us to made quite a number of telephone calls and finally reached out to the taxi driver who returned us the backpack and everything inside. I would like to sincerely thank Miss 平居彩季 for her kind assistance that turned a helpless situation to a lucky experience. And also to the kind taxi driver who returned us the backpack from another destination far away. The kindness of the people in Fukuoka is a warm memory in this trip. I would undoubtedly recommend Hotel Niko Fukuoka for their excellent service and will surely choose the same if i go to Fukuoka in future.

I booked two rooms for my family and stay there for 5 nights in early August. The location of the hotel is excellent; very close to Hakata Station. Rooms are good, very spacious when compared to the Japanese standard. Hotel staff are politie and helpful. Many of them can communicate fluently in English.

Stayed here for 1 night on business. The reception staff are friendly, the hotel is very large with a big second floor dining area with a few restaurant choices. Breakfast was not too bad, plenty of selection including an omelette station. We also dined in the tepanyaki restaurant in the hotel which was very nice. The first thing struck me about the room was the heat. Although the room had some air conditioning it took a good 5 hours from arrival to bed time to cool the room down, and I also had the air purifier on full strength too to help. The room itself was small, double bed against the wall, a view of not very much at all. Bathroom had toiletries which is a plus and a very strong shower which is also good. But the room felt dated and in need of renovation. It provides free wifi, but connection was intermittent. I think for a night or two on business the hotel caters absolutely fine, but it is not a place I would think to come with family for a holiday.

I say the small rooms because by western standards it is. However if you think about it they are sufficient. Now the service is top notch, from start to finish everyone if kind and helpful. Again in Fukuoka English is not always the strongest but we got by. Went to the bar last night, we are checking out today, and wanted some sake to celebrate our last evening in Japan. Server looked at us a bit perplexed by our order. Came back and said they did not serve it? We thought this was odd and when leaving we told the manager what we wanted, he said "restaurant" which threw me off, then we repeated we wanted a drink. He asked us to wait and picked up the phone. Minutes later we were back in the bar, and eventually got a dinner menu with sake on it, all in Japanese only. Manager came by, knelt down to our level and asked us what we wanted, we asked for dry and cold sake. Came back with a beautiful presentation, bottle and glass service. I guess that this was served at their restaurant bar, but they brought it down for us, could have directed us to another bar but bent over backwards to serve us. I am impressed.

Definitely not the Fuk I knew in the 90s! This has always been a progressive city but last time I was here, my hotel was a shoebox. Hotel Nikko is amazing, large rooms, great amenities and the rate was insane! The staff were all VERY nice and accommodating. I will definitely return here next year.

2-18-25 Hakata-ekimae Fukuoka Fukuoka-Ken

Hotel highlights

  • Walking distance to Tochoji Temple and Hakata Machiya Folk Museum
  • Free WiFi and wired Internet in rooms and public areas
  • Onsite dining
  • Indoor pool

Located in Hakata, Hotel Nikko Fukuoka is within a 10-minute walk of popular sights such as Tochoji Temple and Hakata Machiya Folk Museum. This 4-star hotel welcomes guests with 360 rooms and conveniences like an indoor pool, free in-room WiFi, and a health club. Ohori Park and Kushida Shrine are also nearby.


Dining

Enjoy dining at Serena Cafe restaurant, one of 6 onsite restaurants. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/café. Start each morning with buffet breakfast, available for a fee from 6:30 AM to 10 AM.


Rooms

All of Hotel Nikko Fukuoka's 360 rooms are air-conditioned and have an array of amenities, including refrigerators, minibars, and free bottled water. Guests can expect to find free WiFi and wired Internet, plus flat-screen TVs with cable channels and DVD players. Bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Laptop-compatible safes, phones, and desks are also standard.


Property features

Guests of Hotel Nikko Fukuoka have access to an indoor pool, a health club, and a spa tub. Self parking is available for JPY 1500 per day. Front-desk staff can assist with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include a sauna, free WiFi in public areas, and conference space.

Room options

Luxury Double Room, Non Smoking

King 1 | Sleeps 3

Luxury Double Room, Smoking

King 1 | Sleeps 3

Luxury Twin Room, Non Smoking

TwinXL 2 | Sleeps 3

Deluxe Twin Room (Superior) Non Smoking

Twin 2 | Sleeps 3

Reviews from Trip Advisor

Trip Advisor aggregated rating

92% of guests recommend this hotel

Total of 1209 reviews