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Hakata Excel Hotel Tokyu

4.0 star property

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Reception
Quad Room, Non Smoking | In-room safe, iron/ironing board, free WiFi, bed sheets
Breakfast served
Exterior
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available
  • Laundry

Explore the area

View in a map
4-6-7 Nakasu, Hakata-ku, Fukuoka, Fukuoka-ken, 810-0801
  • Place, Acros Fukuoka Symphony Hall
    ‪2 min walk‬
  • Place, Fukuoka Anpanman Children's Museum
    ‪4 min walk‬
  • Place, Canal City Hakata
    ‪7 min walk‬
  • Airport, Fukuoka (FUK)
    ‪8 min drive‬

Room options

View all photos for Premier Suite

In-room safe, iron/ironing board, free WiFi, bed sheets

Premier Suite

  • Sleeps 2
  • Free WiFi

View all photos for Excel Suite

In-room safe, iron/ironing board, free WiFi, bed sheets

Excel Suite

  • Sleeps 2
  • Free WiFi

View all photos for Premier Double

Lobby

Premier Double

  • Sleeps 2
  • Free WiFi

View all photos for Superior Barrier Free Room

In-room safe, iron/ironing board, free WiFi, bed sheets

Superior Barrier Free Room

  • Sleeps 2
  • Free WiFi

View all photos for Standard Twin Room

In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Twin Room

  • Sleeps 2
  • Free WiFi

View all photos for Superior Double Room

In-room safe, iron/ironing board, free WiFi, bed sheets

Superior Double Room

  • Sleeps 2
  • Free WiFi

View all photos for Standard Single Room, Non Smoking

Standard Single Room, Non Smoking | In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Single Room, Non Smoking

8.6 out of 10
Excellent
(24 reviews)
  • 178 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Economy Double Room, Non Smoking

In-room safe, iron/ironing board, free WiFi, bed sheets

Economy Double Room, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 194 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Hollywood Twin Room, Non Smoking

Hollywood Twin Room, Non Smoking | In-room safe, iron/ironing board, free WiFi, bed sheets

Hollywood Twin Room, Non Smoking

8.0 out of 10
Very good
(8 reviews)
  • 205 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Twin Room, Non Smoking

In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Twin Room, Non Smoking

8.2 out of 10
Very good
(12 reviews)
  • 194 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

View all photos for Superior Twin Room, Non Smoking

In-room safe, iron/ironing board, free WiFi, bed sheets

Superior Twin Room, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 409 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

View all photos for Superior Double Room, Non Smoking

In-room safe, iron/ironing board, free WiFi, bed sheets

Superior Double Room, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for AOI Premier (Japanese/Western)

In-room safe, iron/ironing board, free WiFi, bed sheets

AOI Premier (Japanese/Western)

  • Sleeps 5
  • Free WiFi

View all photos for Triple Room

In-room safe, iron/ironing board, free WiFi, bed sheets

Triple Room

  • Sleeps 3
  • Free WiFi

View all photos for Standard Single Room

In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Single Room

  • Sleeps 2
  • Free WiFi

View all photos for Standard Double

In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Double

  • Sleeps 2
  • Free WiFi

View all photos for Hollywood Twin Room

In-room safe, iron/ironing board, free WiFi, bed sheets

Hollywood Twin Room

  • Sleeps 2
  • Free WiFi

View all photos for Superior Twin Room

In-room safe, iron/ironing board, free WiFi, bed sheets

Superior Twin Room

  • Sleeps 4
  • Free WiFi

View all photos for Quadruple Room

In-room safe, iron/ironing board, free WiFi, bed sheets

Quadruple Room

  • Sleeps 4
  • Free WiFi

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About the neighborhood

Fukuoka

Located in Hakata Ward, Hakata Excel Hotel Tokyu is within a 10-minute walk of popular sights such as Fukuoka Anpanman Children's Museum and Canal City Hakata. This 308-room, 4-star hotel welcomes guests with conveniences like a restaurant, free in-room WiFi, and dry cleaning/laundry services.

What's nearby

  • Acros Fukuoka Symphony Hall - 2 min walk - 0.1 miles
  • Fukuoka Anpanman Children's Museum - 4 min walk - 0.3 miles
  • Hakataza Theatre - 6 min walk - 0.3 miles
  • Tenjin Underground Mall - 7 min walk - 0.4 miles
  • Canal City Hakata - 7 min walk - 0.4 miles

Getting around

  • Nakasu-Kawabata Station - 4 min walk
  • Tenjin Station - 5 min walk
  • Fukuoka Airport (FUK) - 13 min drive

Restaurants

  • ‪一蘭 - ‬2 min walk
  • ‪酒一番 - ‬2 min walk
  • ‪鉄なべ - ‬2 min walk
  • ‪チャコールグリルケヤキ - ‬2 min walk
  • ‪長浜亭 - ‬3 min walk

About this property

Hakata Excel Hotel Tokyu

Guests staying at Hakata Excel Hotel Tokyu enjoy free WiFi in public areas, laundry facilities, and a banquet hall. Self parking is offered for JPY 1700 per night. The front desk is staffed 24/7 to help with luggage storage, securing valuables, and dry cleaning/laundry. This luxury hotel also has a vending machine.
32-inch flat-screen TVs come with satellite channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers, slippers, and toilets with an electronic bidet. Refrigerators, safes, and phones are also standard. Housekeeping is available on request.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (JPY 1,700 per night)
  • Limited onsite self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: JPY 2,800 for adults and JPY 1,800 for children
  • A restaurant

Restaurants on site

  • Keyaki

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Spa

  • In-room massages

Accessibility

  • Elevator

More

  • 1 building
  • 12 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Toilet paper
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable/satellite channels
  • Pay movies

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • One child 6 years old or younger stays free when using existing bedding

Property payment types

Important information

Fees

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately JPY 2800 for adults and JPY 1800 for children
  • Self parking fee: JPY 1700 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-11:30 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Nearby construction work may cause some noise disturbance.
  • No cribs or infant beds are available.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hakata Excel Hotel
Hakata Excel Hotel Tokyu
Hakata Excel Hotel Tokyu Fukuoka
Hakata Excel Tokyu
Hakata Excel Tokyu Fukuoka
Hakata Excel Fukuoka
Hakata Excel Hotel Tokyu Hotel
Hakata Excel Hotel Tokyu Fukuoka
Hakata Excel Hotel Tokyu Hotel Fukuoka

Frequently asked questions

Are free cancellation options available at Hakata Excel Hotel Tokyu?

Hakata Excel Hotel Tokyu offers free cancellation on some room rates. For additional details, take a look at the cancellation policy on our site.

How much does it cost to stay at Hakata Excel Hotel Tokyu?

As of Apr 30, 2026, prices found for a 1-night stay for 2 adults at Hakata Excel Hotel Tokyu on May 6, 2026 start from $94, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do close to Hakata Excel Hotel Tokyu?

This hotel is situated in Hakata Ward within a 10-minute walk of Canal City Hakata and Fukuoka Anpanman Children's Museum. You'll also find Port of Hakata and Marine Messe Fukuoka within a short drive.

Will I be able to park at Hakata Excel Hotel Tokyu?

Yes, parking is offered for JPY 1,700 per night.

Does Hakata Excel Hotel Tokyu have luxury amenities?

Yes, some luxury features of this hotel include a restaurant, dry cleaning/laundry service, and in-room massages.

Does Hakata Excel Hotel Tokyu have a casino?

No, Hakata Excel Hotel Tokyu doesn't have a casino.

Is there an indoor pool at Hakata Excel Hotel Tokyu?

No, there is no indoor pool at this hotel.

Is Hakata Excel Hotel Tokyu a good place to stay for couples?

Couples will appreciate amenities at this hotel, including in-room massages and free wired internet in each guestroom, and some feature river views.

Are there hot tubs at Hakata Excel Hotel Tokyu?

No, there isn't a spa tub at this hotel.

Does Hakata Excel Hotel Tokyu have a restaurant that serves breakfast?

Yes, Hakata Excel Hotel Tokyu serves buffet breakfast for a surcharge each morning at Keyaki.

Does Hakata Excel Hotel Tokyu allow pets to stay free of charge?

No, pets aren't allowed at Hakata Excel Hotel Tokyu.

Are there connecting rooms at Hakata Excel Hotel Tokyu?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Hakata Excel Hotel Tokyu?

The closest major airport to Hakata Excel Hotel Tokyu is Fukuoka Airport (FUK), which is 3.4 mi away (13 minutes by car).

Can I book a room with a balcony at Hakata Excel Hotel Tokyu?

No, there aren't any guestrooms at Hakata Excel Hotel Tokyu that offer a balcony.

Hakata Excel Hotel Tokyu Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 464 out of 1000 reviews
Rating 8 - Good. 353 out of 1000 reviews
Rating 6 - Okay. 128 out of 1000 reviews
Rating 4 - Poor. 39 out of 1000 reviews
Rating 2 - Terrible. 16 out of 1000 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

Marty, Sta. Rosa

Liked: Cleanliness, staff & service, property conditions & facilities
Room was very clean and had everything you need. The staff were very helpful & friendly. Breakfast could have been better by changing the menu evry other day at least (stayed 6 nights and menu was the same everyday) don’t get me wrong, the food was excellent! Will robably stay here again.
Stayed 6 nights in Jan 2026

10/10 Excellent

Justin

Stayed 4 nights in Jan 2026

10/10 Excellent

Chin Teck

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2026

10/10 Excellent

Jesus

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, Good breakfast and excellent location.
Stayed 3 nights in Nov 2025

10/10 Excellent

Jimle

Stayed 1 night in Nov 2025

10/10 Excellent

Michael

Stayed 1 night in Nov 2025

10/10 Excellent

Aaron

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, friendly staff
Stayed 1 night in Nov 2025

8/10 Good

SEOK TAE, san jose

Liked: Cleanliness, amenities, property conditions & facilities
Clean, convenient
Stayed 2 nights in Sep 2025

10/10 Excellent

Marcus

Liked: Cleanliness, amenities, property conditions & facilities
Nice
Stayed 1 night in Nov 2025

10/10 Excellent

Peter

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

RICHARD

Stayed 1 night in Jun 2025

6/10 Okay

Tatsuro

Business traveler
Disliked: Property conditions & facilities
Property is located in walkable distance to dining and entertainment. The rooms were a bit dusty and not in best conditions.
Stayed 2 nights in Aug 2024

8/10 Good

Keir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and good sized room.
Stayed 5 nights in Nov 2024

8/10 Good

Sharon

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location

The hotel is clean. Good location. The hotel staffs are accommodating. Check-in & check-out was quick.
Stayed 6 nights in Jul 2024

10/10 Excellent

Christian

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location right next to the river and train station.
Stayed 2 nights in Sep 2024

6/10 Okay

Jessica

Traveled with partner
Liked: Cleanliness, amenities
Nice stay by the river, close walk to Tenjin, canal city and there’s lots to eat nearby AC however kept switching off which made the room really hot and uncomfortable to sleep in Not much interaction with staff everything is self service
Stayed 4 nights in Sep 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2024

10/10 Excellent

Jessica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

Thank you so much for a comfortable stay. First time in Japan. Walking distance to many attractions, food and shopping. Will be back.
Stayed 1 night in Aug 2024

8/10 Good

Mica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay here. The location is very good and easy walk to many attractions and transportation. Smaller rooms, but very clean and accomdating.
Stayed 2 nights in Jul 2024

8/10 Good

Tin Lok

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, right next to the river with a good view
Stayed 1 night in Jul 2024

10/10 Excellent

Yuanyuan

Stayed 3 nights in Jun 2024

10/10 Excellent

Ceabert

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in May 2024

4/10 Poor

Karen

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Disappointing hotel room

This hotel had an excellent stafff! However, the room was very poor. Everything was old and in bad condition. It really was not like any Japan hotels I ever stayed at and especially for the price I paid. If it wasn’t for the excellent hotel staff it would have been a terrible experience.
Stayed 4 nights in Apr 2024

8/10 Good

Lucia

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Philip

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Superb place

Super location very very convenient to all subway food shopping everything
Stayed 4 nights in Mar 2024

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