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Hakata Excel Hotel Tokyu

4.0 star property
Luxury hotel with a 24-hour front desk and a restaurant

Choose dates to view prices

Photo gallery for Hakata Excel Hotel Tokyu

Reception
Exterior
1 bedroom, in-room safe, iron/ironing board, free WiFi
Triple Room, Non Smoking | 1 bedroom, in-room safe, iron/ironing board, free WiFi
Breakfast served

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • Breakfast available
  • Laundry
  • 24/7 front desk
  • Free WiFi
  • Air conditioning

Explore the area

Map
4-6-7 Nakasu, Hakata-ku, Fukuoka, Fukuoka-ken, 810-0801
  • Fukuoka Anpanman Children's Museum
    ‪4 min walk‬
  • Canal City Hakata
    ‪7 min walk‬
  • Marine Messe Fukuoka
    ‪2 min drive‬
  • Fukuoka (FUK)
    ‪5 min drive‬

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Room options

View all photos for Superior Twin Room, Non Smoking

1 bedroom, in-room safe, iron/ironing board, free WiFi

Superior Twin Room, Non Smoking

  • 409 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Hollywood Twin Room, Non Smoking

Hollywood Twin Room, Non Smoking | 1 bedroom, in-room safe, iron/ironing board, free WiFi

Hollywood Twin Room, Non Smoking

7.8 out of 10
Good
(7 reviews)
  • 205 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Standard Twin Room, Non Smoking

1 bedroom, in-room safe, iron/ironing board, free WiFi

Standard Twin Room, Non Smoking

8.4 out of 10
Very good
(5 reviews)
  • 194 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Economy Double Room, Non Smoking

1 bedroom, in-room safe, iron/ironing board, free WiFi

Economy Double Room, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 194 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Single Room, Non Smoking

Standard Single Room, Non Smoking | 1 bedroom, in-room safe, iron/ironing board, free WiFi

Standard Single Room, Non Smoking

8.8 out of 10
Excellent
(15 reviews)
  • 178 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room, Non Smoking

1 bedroom, in-room safe, iron/ironing board, free WiFi

Superior Double Room, Non Smoking

  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Double

1 bedroom, in-room safe, iron/ironing board, free WiFi

Standard Double

  • Sleeps 2
  • 1 Queen Bed

View all photos for Premier Suite

1 bedroom, in-room safe, iron/ironing board, free WiFi

Premier Suite

  • Sleeps 2
  • 2 Twin Beds

View all photos for Quadruple Room

1 bedroom, in-room safe, iron/ironing board, free WiFi

Quadruple Room

  • Sleeps 4
  • 4 Twin Beds

View all photos for Superior Double Room

1 bedroom, in-room safe, iron/ironing board, free WiFi

Superior Double Room

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Barrier Free Room

1 bedroom, in-room safe, iron/ironing board, free WiFi

Superior Barrier Free Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Semi Double Room

1 bedroom, in-room safe, iron/ironing board, free WiFi

Semi Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for AOI Suite (Japanese/Western)

1 bedroom, in-room safe, iron/ironing board, free WiFi

AOI Suite (Japanese/Western)

  • Sleeps 5
  • 2 Double Beds and 3 Twin Futons

View all photos for Premier Double

Lobby

Premier Double

  • Sleeps 2
  • 1 King Bed

View all photos for Triple Room

1 bedroom, in-room safe, iron/ironing board, free WiFi

Triple Room

  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Single Room

1 bedroom, in-room safe, iron/ironing board, free WiFi

Standard Single Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Excel Suite

1 bedroom, in-room safe, iron/ironing board, free WiFi

Excel Suite

  • Sleeps 2
  • 2 Double Beds

View all photos for Standard Twin Room

1 bedroom, in-room safe, iron/ironing board, free WiFi

Standard Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Hollywood Twin Room

1 bedroom, in-room safe, iron/ironing board, free WiFi

Hollywood Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Twin Room

1 bedroom, in-room safe, iron/ironing board, free WiFi

Superior Twin Room

  • Sleeps 4
  • 2 Twin Beds

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About the neighborhood

Fukuoka

Located in Hakata Ward, Hakata Excel Hotel Tokyu is within a 10-minute walk of popular sights such as Fukuoka Anpanman Children's Museum and Canal City Hakata. This 308-room, 4-star hotel welcomes guests with conveniences like a restaurant, free in-room WiFi, and dry cleaning/laundry services.

What's nearby

  • Fukuoka Anpanman Children's Museum - 4 min walk - 0.3 miles
  • Canal City Hakata - 7 min walk - 0.4 miles
  • Tenjin Underground Mall - 8 min walk - 0.4 miles
  • Marine Messe Fukuoka - 2 min drive - 1.4 miles
  • Mizuho PayPay Dome Fukuoka - 4 min drive - 3.3 miles

Getting around

  • Nakasu-Kawabata Station - 4 min walk
  • Tenjin Station - 8 min walk
  • Fukuoka Airport (FUK) - 5 min drive

Restaurants

  • ‪酒一番 - ‬1 min walk
  • ‪長浜亭 - ‬1 min walk
  • ‪なぎの木中洲 - ‬2 min walk
  • ‪糸島産直伊都の台所本店 - ‬1 min walk
  • ‪牛タンと蕎麦のさえ木 - ‬1 min walk

About this property

Hakata Excel Hotel Tokyu

Luxury hotel with a 24-hour front desk and a restaurant
Guests staying at Hakata Excel Hotel Tokyu enjoy free WiFi in public areas, laundry facilities, and a banquet hall. Self parking is offered for JPY 1700 per night. The front desk is staffed 24/7 to help with securing valuables, dry cleaning/laundry, and luggage storage. This luxury hotel also has a vending machine.
32-inch flat-screen TVs come with satellite channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers, slippers, and toilets with an electronic bidet. Refrigerators, safes, and phones are also standard. Housekeeping is available on request.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

English, Japanese, Korean

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Reception

Hotel Resol Trinity Hakata

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  • Restaurant
  • Air conditioning
  • Breakfast available
9.0 out of 10, Wonderful, 1,001 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (JPY 1,700 per night)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: JPY 2,800 for adults and JPY 1,800 for children
  • A restaurant

Restaurants on site

  • Keyaki

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Spa

  • In-room massages

Accessibility

  • Elevator

More

  • 1 building
  • 12 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Toilet paper
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable/satellite channels
  • Pay movies

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • One child 6 years old or younger stays free when using existing bedding

Property payment types

Important information

Fees

  • A city tax will be collected at the property. The city tax ranges from JPY 200-500 per person, per night based on the nightly room rate. Please note that further exemptions may apply.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately JPY 2800 for adults and JPY 1800 for children
  • Self parking fee: JPY 1700 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-11:30 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Nearby construction work may cause some noise disturbance.
  • No cribs or infant beds are available.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hakata Excel Hotel
Hakata Excel Hotel Tokyu
Hakata Excel Hotel Tokyu Fukuoka
Hakata Excel Tokyu
Hakata Excel Tokyu Fukuoka
Hakata Excel Fukuoka
Hakata Excel Hotel Tokyu Hotel
Hakata Excel Hotel Tokyu Fukuoka
Hakata Excel Hotel Tokyu Hotel Fukuoka

Frequently asked questions

Are free cancellation options available at Hakata Excel Hotel Tokyu?

Hakata Excel Hotel Tokyu offers free cancellation on some room rates. For additional details, take a look at the cancellation policy on our site.

What is there to do close to Hakata Excel Hotel Tokyu?

This hotel is situated in Hakata Ward, just steps from Fukuoka Anpanman Children's Museum, and within a 10-minute walk of Canal City Hakata and Hakataza Theatre. You'll also find Port of Hakata and Marine Messe Fukuoka within a short drive.

Will I be able to park at Hakata Excel Hotel Tokyu?

Yes, parking is offered for JPY 1,700 per night.

Does Hakata Excel Hotel Tokyu have a casino?

No, Hakata Excel Hotel Tokyu doesn't have a casino.

Is there an indoor pool at Hakata Excel Hotel Tokyu?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Hakata Excel Hotel Tokyu?

Couples will appreciate amenities at this hotel, including in-room massages and free Internet access in each guestroom with some featuring river views.

Are there hot tubs at Hakata Excel Hotel Tokyu?

No, this hotel doesn't have a spa tub.

Does Hakata Excel Hotel Tokyu have a restaurant that serves breakfast?

Yes, Hakata Excel Hotel Tokyu serves buffet breakfast for a surcharge each morning at Keyaki.

Does Hakata Excel Hotel Tokyu allow pets to stay free of charge?

No, pets aren't allowed at Hakata Excel Hotel Tokyu.

Does Hakata Excel Hotel Tokyu have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Hakata Excel Hotel Tokyu?

The closest major airport to Hakata Excel Hotel Tokyu is Fukuoka Airport (FUK), which is 3.4 mi away (5 minutes by car).

Are there rooms with balconies that I can book at Hakata Excel Hotel Tokyu?

No, at Hakata Excel Hotel Tokyu, there aren't any guestrooms that list a balcony.

Hakata Excel Hotel Tokyu Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 466 out of 1002 reviews
Rating 8 - Good. 350 out of 1002 reviews
Rating 6 - Okay. 121 out of 1002 reviews
Rating 4 - Poor. 48 out of 1002 reviews
Rating 2 - Terrible. 17 out of 1002 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Tatsuro

Business traveler
Disliked: Property conditions & facilities
Property is located in walkable distance to dining and entertainment. The rooms were a bit dusty and not in best conditions.
Stayed 2 nights in Aug 2024

8/10 Good

Keir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and good sized room.
Stayed 5 nights in Nov 2024

8/10 Good

Sharon

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location

The hotel is clean. Good location. The hotel staffs are accommodating. Check-in & check-out was quick.
Stayed 6 nights in Jul 2024

10/10 Excellent

Christian

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location right next to the river and train station.
Stayed 2 nights in Sep 2024

6/10 Okay

Jessica

Traveled with partner
Liked: Cleanliness, amenities
Nice stay by the river, close walk to Tenjin, canal city and there’s lots to eat nearby AC however kept switching off which made the room really hot and uncomfortable to sleep in Not much interaction with staff everything is self service
Stayed 4 nights in Sep 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2024

10/10 Excellent

Jessica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

Thank you so much for a comfortable stay. First time in Japan. Walking distance to many attractions, food and shopping. Will be back.
Stayed 1 night in Aug 2024

8/10 Good

Mica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay here. The location is very good and easy walk to many attractions and transportation. Smaller rooms, but very clean and accomdating.
Stayed 2 nights in Jul 2024

8/10 Good

Tin Lok

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, right next to the river with a good view
Stayed 1 night in Jul 2024

10/10 Excellent

Yuanyuan

Stayed 3 nights in Jun 2024

10/10 Excellent

Ceabert

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in May 2024

4/10 Poor

Karen

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Disappointing hotel room

This hotel had an excellent stafff! However, the room was very poor. Everything was old and in bad condition. It really was not like any Japan hotels I ever stayed at and especially for the price I paid. If it wasn’t for the excellent hotel staff it would have been a terrible experience.
Stayed 4 nights in Apr 2024

8/10 Good

Lucia

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Philip

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Superb place

Super location very very convenient to all subway food shopping everything
Stayed 4 nights in Mar 2024

6/10 Okay

Norihiko

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Major disappointment except for breakfast

I will not likely ever stay at this hotel if I can help it. It’s an old hotel that needs a major remodeling. Bath room had that cheap hotel smell that’s unique to Japan. It was not unclean but had that peculiar smell that was offensive to your nose. Breakfast was exceptional and was just about the only thing I could recommend about this establishment.
Stayed 1 night in Mar 2024

10/10 Excellent

Orrin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable and Convenient!

Location was literally in the middle of the funnest nightlife district in Fukuoka! Easy walk to subway, restaurants, and all points of interest! Staff were amazingly friendly! Room was ecofriendly and had all the amenities! View (9th floor inner courtyard) was outstanding! Just a tiny bit dated but they are currently renovating (never heard a sound). Great price for 4 stars!
Stayed 4 nights in Feb 2024

8/10 Good

King Hang

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Apart from doors and wooden furnitures are a bit old, everything is excellent. Walkable distance to major train stations and department store.

8/10 Good

Chen chen

Stayed 2 nights in Feb 2024

10/10 Excellent

Mari

Stayed 1 night in Feb 2024

10/10 Excellent

Alex

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of the hotel is so convenient to go for a good meal.
Stayed 4 nights in Nov 2023

10/10 Excellent

Christopher

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel! Only thing I would change was the room we got. Pretty small but I think that is how it is in Japan. Next time I will probably get a larger room.
Stayed 7 nights in Oct 2023

6/10 Okay

REBECCA

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Good location, tiny rooms

I chose this hotel to be close to the Hakata ferry port which is about 10 minutes in a taxi. It's also in the nightlife district so lots of restaurants and bars to visit but a bit seedy the later it gets. The hotel and rooms are very tired and need renovating. The Hollywood Twin room is tiny, nowhere to store bags besides at the end of the bed subsequently consuming the entire floor space, so climbing over them for the bathroom in the dark was a challenge. Bathroom also dated and small, and the showers are not good for people over 5ft 8in.
Stayed 1 night in Sep 2023

10/10 Excellent

JiHyeon

Stayed 1 night in Sep 2023

10/10 Excellent

Alfonso

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Easy access to the subway
Stayed 2 nights in Jun 2023

4/10 Poor

Ji Hyun

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Nice location, friendly staff, But don't be fooled by the property pictures here. The room and building conditions were poor. I could smell disgusting smoking in the room, hallway, and evelators even though they said smoking is prohibited except for the designated areas.
Stayed 3 nights in Jun 2023

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