HEARTS Capsule Hotel & Spa HAKATA

Property class: 3

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Photo gallery for HEARTS Capsule Hotel & Spa HAKATA

A building with a sign that reads "HEARTS BUS STATION HAKATA".
A modern bathroom with multiple wooden basins and a tiled floor.
A spacious waiting area with a reception desk, seating areas, and clear signage for facilities like toilets and family amenities.
A balcony with a table and chairs, a sofa, and a fan.
A modern indoor space with seating areas, large windows, and potted plants.

Reviews

7.8 out of 10
Good

Popular amenities

  • Free WiFi
  • Restaurant
  • Bar
  • Laundry
  • 24/7 front desk

Explore the area

View in a map
4-14-13 Hakataekimae, Fukuoka, Fukuoka, 8120011
  • Place, Amu Plaza Hakata
    ‪4 min walk‬
  • Place, Canal City Hakata
    ‪10 min walk‬
  • Place, Kushida Shrine
    ‪14 min walk‬
  • Airport, Fukuoka (FUK)
    ‪5 min drive‬

Room options

Capsule Room, Men only

8.8 out of 10
Excellent
(26 reviews)
  • Sleeps 1
  • 1 Twin Bed

Capsule Room, Women only

  • Sleeps 1
  • 1 Twin Bed

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About the neighborhood

Fukuoka

Located in Hakata Ward within a short walk of Canal City Hakata, HEARTS Capsule Hotel & Spa HAKATA is within a few miles (5 km) of other popular sights such as Port of Hakata. This 84-room, 3-star capsule hotel has conveniences like a restaurant, a bar/lounge, and free in-room WiFi.

What's nearby

  • Amu Plaza Hakata - 4 min walk - 0.3 miles
  • Canal City Hakata - 10 min walk - 0.6 miles
  • Sumiyoshi Shrine - 10 min walk - 0.6 miles
  • Kushida Shrine - 14 min walk - 0.8 miles
  • Fukuoka Anpanman Children's Museum - 4 min drive - 1.2 miles

Getting around

  • Hakata Station - 2 min walk
  • Gion Station - 8 min walk
  • Fukuoka Airport (FUK) - 12 min drive

Restaurants

  • ‪バーガーキング - ‬4 min walk
  • ‪DACOMECCA - ‬1 min walk
  • ‪博多たんか - ‬2 min walk
  • ‪オリジナルパンケーキハウス 博多店 - ‬3 min walk
  • ‪河太郎 - ‬2 min walk

About this property

HEARTS Capsule Hotel & Spa HAKATA

Guests staying at HEARTS Capsule Hotel & Spa HAKATA enjoy free WiFi in public areas, laundry facilities, and a vending machine. Airport transportation is made easy with an airport shuttle (available on request) for JPY 500 per person one-way. The front desk is staffed 24/7 to help with access to locker space, luggage storage, and tours or tickets.
Guests can expect to find free WiFi. Beds sport down comforters and bathrooms offer slippers. Washers/dryers and free local calls are other standard amenities. Bathrooms are shared; housekeeping is not available.
Public bath/onsen services include an indoor public bath (no minerals).

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Roundtrip airport shuttle (surcharge) from 9:30 AM to 8:30 PM on request

Food and drink

  • Daily local cuisine breakfast available 7:00 AM to 10:00 AM for a fee: JPY 740 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Family friendly

  • In-room washer/dryer
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • No housekeeping service
  • Tour and ticket assistance

Spa

  • Public indoor bath (no minerals)

Accessibility

  • Elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bed sheets provided
  • Down comforter

Bathroom

  • Shared bathroom
  • Slippers
  • Towels provided

More

  • Free local calls
  • Heating
  • Phone
  • Washer/dryer

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

  • Mastercard
  • Visa

Important information

Fees

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for local cuisine breakfast: approximately JPY 740 per person
  • Airport shuttle fee: JPY 500 per person (one-way)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
  • Check-in: 3 PM—-midnight
  • Check-out: 10 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available during limited hours), which is offered for a fee.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

HEARTSCAPSULEHOTELandSPA
HEARTS CAPSULE
HEARTS CAPSULE Fukuoka
HEARTS CAPSULE HOTEL
HEARTS CAPSULE HOTEL Fukuoka
HEARTS CAPSULE HOTEL SPA
HEARTS Capsule Hotel & Spa HAKATA Fukuoka
HEARTS Capsule Hotel & Spa HAKATA Capsule Hotel
HEARTS Capsule Hotel & Spa HAKATA Capsule Hotel Fukuoka

Frequently asked questions

Is a free cancellation option available at HEARTS Capsule Hotel & Spa HAKATA?

HEARTS Capsule Hotel & Spa HAKATA provides free cancellation on some room rates. For specific requirements, review the cancellation policy on Orbitz.

What's there to do around HEARTS Capsule Hotel & Spa HAKATA?

This capsule hotel is situated in Hakata Ward within a 10-minute walk of Amu Plaza Hakata and Rakusuien Gardens. You'll also find Canal City Hakata and Fukuoka Anpanman Children's Museum within a short drive.

Will I be able to park at HEARTS Capsule Hotel & Spa HAKATA?

No, there isn't parking available at the capsule hotel.

Does HEARTS Capsule Hotel & Spa HAKATA include a casino on the premises?

No, HEARTS Capsule Hotel & Spa HAKATA doesn't have a casino.

Is there an indoor pool at HEARTS Capsule Hotel & Spa HAKATA?

No, there is no indoor pool at this capsule hotel.

What will couples enjoy most about a stay at HEARTS Capsule Hotel & Spa HAKATA?

Couples staying at this capsule hotel will appreciate amenities like a down comforter and slippers as well as a restaurant.

Does HEARTS Capsule Hotel & Spa HAKATA have a hot tub?

No, this capsule hotel doesn't have a spa tub.

Does HEARTS Capsule Hotel & Spa HAKATA feature a restaurant that includes a breakfast menu?

Yes, HEARTS Capsule Hotel & Spa HAKATA serves breakfast (local cuisine) each morning for a surcharge from its restaurant.

Does HEARTS Capsule Hotel & Spa HAKATA allow pets to stay for free?

No, pets aren't allowed at HEARTS Capsule Hotel & Spa HAKATA though service animals are welcome.

Does HEARTS Capsule Hotel & Spa HAKATA have connecting rooms available?

No, there aren't connecting guestrooms at this capsule hotel.

How close is the airport from HEARTS Capsule Hotel & Spa HAKATA?

The closest major airport to HEARTS Capsule Hotel & Spa HAKATA is Fukuoka Airport (FUK), which is 2.5 mi away (12 minutes by car).

Can I book a room with a balcony at HEARTS Capsule Hotel & Spa HAKATA?

No, there aren't any guestrooms at HEARTS Capsule Hotel & Spa HAKATA that offer a balcony.

HEARTS Capsule Hotel & Spa HAKATA Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 114 out of 315 reviews
Rating 8 - Good. 95 out of 315 reviews
Rating 6 - Okay. 60 out of 315 reviews
Rating 4 - Poor. 29 out of 315 reviews
Rating 2 - Terrible. 17 out of 315 reviews

8.0/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very convenient that it was next to Hakata station!
Stayed 16 nights in Jan 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
food was good.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
It was nice.
Stayed 3 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I would stay again

All good
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Han is the best, please treat her well!
Stayed 1 night in May 2023
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good option for save money
Stayed 1 night in May 2024
Verified review

6/10 Okay

Disliked: Amenities
The uniqueness of the hotel is they cater to the younger generation and as such it is very busy. The cubicles are like rooms but very small for comfort.
Stayed 3 nights in Apr 2024
Verified review

2/10 Terrible

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Felt misled by marketing for the capsule hotel. Much more limited then it seemed from marketing material.
Stayed 2 nights in Jan 2025
Verified review

6/10 Okay

Disliked: Staff & service, property conditions & facilities
The breakfast came out really slow. Keep ask the staff not to forget your order
Stayed 1 night in Oct 2024
Verified review

4/10 Poor

Disliked: Property conditions & facilities, room comfort
Too small spaces for dressing, packing 3t ... Alsp the lockers are small. I got one just next to a wall in front of all doors, so no room for anything, I was all the time on someones way. Also my capsule was just neft to the door so there was all the time noise from people coming and going
Stayed 1 night in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
カプセルホテルなのに大浴場があり、旅の疲れを癒してくれる。
Stayed 2 nights in Jul 2026
Verified review

6/10 Okay

Liked: Staff & service
温泉が
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
客のモラルが悪い! 洗面台前の床に水飛沫を飛ばし、びちゃびちゃにして平気な顔で立ち去るアホがいる。
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

ロケーション◯
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

Liked: Property conditions & facilities
駅が近いのは良かった
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

普通
Stayed 1 night in Feb 2026
Verified review

6/10 Okay

Disliked: Cleanliness, amenities
温泉が狭い、個室の防音が甘い
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
はい。
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
和食をチョイス、中々の内容。
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ホテルから提供された定番メニュー
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
朝食は和食or洋食が選べるなど 宜しいです。
Stayed 1 night in Dec 2025
Verified review

4/10 Poor

スタッフが少なので、きめこ
Stayed 1 night in Dec 2025
Verified review

6/10 Okay

カプセルホテルは初めての利用で、色々戸惑う事が あった。最初な、客室の照明の点灯方法が分からなかった。
Stayed 1 night in Nov 2025