The room appeared to be clean, but the property is somewhat old and is not up to date. The room was dark. The refrigerator and the microwave were sitting on the floor (Microwave on top of the refrigerator) but not in a case. The front desk people were extremely nice and helpful.
Very nice bathroom and comfy beds... And the staff was super sweet
Poor management of staff. One was passing out beer to her friends in the lobby and and partying in the parking lot. Front desk agents were poorly trained and didn’t know how to check in and had problems making a key. Someone was passed out cold in front of the parking lot entrance in the middle of the day and wasn’t notified by the front desk even though it was on their camera.
super clean and very nice staff, definitely I'll stay there in the future
centered in down town Hanford, walking distance from restaurants. Very friendly staff.
In these changing times , my mind was differently at ease knowing that this hotel was so clean and took extra precautions to make sure the guest are protected and safe against covid-19.👍
Had to wait an extra hour, beyond the time staff said would be needed, for room to be ready. Room was well kept and clean, and breakfast was ready to go at 7 a.m.
Very nice staff, quiet, clean room. The rooms could use a facelift.
It was fine. There isnt anything more to say i will not be adding anymore
good business hotel, centrally located
Great stay. Decent breakfast many options. Staff very friendly and accommodating.
Nice one night stay. Will go back and stay again when we're in the area.
The old style heat air system will keep you awake. Rooms are dark and creepy.
Is fine but I DON saw and I get A room for smoking and Smelling smoke
Personnel very friendly; location is good. Our stay was very pleasant. Would recommend and would stay again if in Hanford, CA.
Friendly stafff and nice location for visiting downtown.
I stay at the Comfort Inn Hanford for the local ren faire that happens in the town square. The Hotel always treats me nice and is very prompt usually. The only problem is that they were understaffed for a while during the weekend which did slow up service at that time, but otherwise a good place to stay.
The room appeared to be clean, but the property is somewhat old and is not up to date. The room was dark. The refrigerator and the microwave were sitting on the floor (Microwave on top of the refrigerator) but not in a case. The front desk people were extremely nice and helpful.
Very nice bathroom and comfy beds... And the staff was super sweet
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We are glad to hear that you had a good overall impression of your stay and we hope you were comfortable. Our staff is also grateful that even the simple things they do are greatly appreciated. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Guest Services
Poor management of staff. One was passing out beer to her friends in the lobby and and partying in the parking lot. Front desk agents were poorly trained and didn’t know how to check in and had problems making a key. Someone was passed out cold in front of the parking lot entrance in the middle of the day and wasn’t notified by the front desk even though it was on their camera.
super clean and very nice staff, definitely I'll stay there in the future
Hey Nancy, Thank you for choosing to stay with us and rating your experience as positive. We are glad that you found our accommodation clean, and we appreciate your kind words for our staff. We also hope your stay was comfortable, and you had easy access to everything you needed. We are happy to hear that you will revisit us, and we look forward to having you back many more times in the future. Best Regards, Guest Experience Team
centered in down town Hanford, walking distance from restaurants. Very friendly staff.
Thank you for your positive feedback. We hope to see you again
In these changing times , my mind was differently at ease knowing that this hotel was so clean and took extra precautions to make sure the guest are protected and safe against covid-19.👍
Thank you for your positive feedback. We are happy we were able to help you feel safe in these times
We always value guest feedback as it allows us to know what guests loved most about their visit with us, or how we can further elevate the overall guest experience. We regret to learn that we may have fallen short of meeting your expectations and apologize if that was the case. Thank you for taking the time to share your rating.
Had to wait an extra hour, beyond the time staff said would be needed, for room to be ready. Room was well kept and clean, and breakfast was ready to go at 7 a.m.
We always value guest feedback as it allows us to know what guests loved most about their visit with us, or how we can further elevate the overall guest experience. We regret to learn that we may have fallen short of meeting your expectations and apologize if that was the case. Thank you for giving us a shot and rating your stay.
Dear Guest, Our entire staff here at the Comfort Inn Hanford Lemoore, joins me in thanking you for your rating of 4 out of 5. We hope you come and see us again for your future lodging needs. Sincerely, Kathy
Dear Guest, I would like to say thank you, on behalf of our entire team here at the Comfort Inn Hanford Lemoore, for your feedback which is very important to us. We hope to see you again for your future lodging needs. Sincerely, Kathy
Hi Kelly, Thank you for your review. We appreciate you telling us that you found the room clean, and it's nice to know that our helpful front desk staff left a positive impression on you. At Comfort Inn Hanford Lemoore, we strive to deliver a great guest experience, but it sounds like we did not achieve our goal on this occasion. We apologize for the aspects of your room and our hotel that fell short of your expectations, and we regret any inconvenience caused. Your voice is important to us, and we will review all your comments in detail and put them to good use for the betterment of the guest experience. We hope to earn your business on future travels so that you can see our continuous improvement.Best Regards, Guest Experience Team