Ocean Reef Yacht Club & Resort3.0 out of 5.0
Recent guest reviews
It's a great place to stay, with everything on hand. The staff is super helpful and friendly. They help to book everything at the concierge desk. It's a great value for the money. Apartments are self catered, with own kitchens, well equipped btw With swimming pool, tennis court bar and restaurant on the premises
We had an attractive 2 bedroom suite at Ocean Reef Yacht Club. However we found the resort is more geared to time share visitors than hotel guests. Maid service is every other day if booked through an online travel agency, and maids don't clean the kitchen. "Towels can be exchanged Tuesdays and Thursdays." The office is open 9-5. There is a small restaurant on the property but it was very slow and one night there was a very loud party there (hosted by the "vacation club") and another night it was closed because there was a fish fry. The hotel offers bus service to the grocery store, beach and Port Lucaya marketplace, but none of their schedules worked for us. We ended up going into Port Lucaya in the evenings for dinner - a $40 round trip cab fare. I had hoped for a place away from the hustle of the marketplace area, but it turned out to be a little too far away.
The townhomes are very old and no restroom downstairs and had dog barking even though said no pets at all. But we're very accommodating in the main office to move us. That room was in main building and made up for the bad experience at first. Car rental was great to have there but over priced foe what you get
Mixed, but overall not positive. We actually vacationed here as we won a silent auction for a charity event. Given that we could sleep 6 people, we invited the my in laws. Needless to say - don't waste your money. When we arrived we were offered a 2 bedroom town home from a 2 bedroom suite. With 4 adults, and 2 kids, that sounded great. Turns out - this tow home was garbage. First of all - the toilets were practically coming off the toilets, and the jack / Jill sinks in the master bath were busted. A number of lights and switches didn't work. When I took it to the front desk, I didn't expect to be moved, but to have some offer to make it right. After all, I paid $3k to come here. I overpaid, by a ton. Instead I was told that without moving my family of 6 across the resort there was nothing they could do. So wait - you basically downgraded my experience and then in order to make it right you want me to move across the resort? Well, no joy. I guess the car rental I paid $300 for meant nothing. Now, I was willing to let that go. Things happen - I get that. That was until today. My family and I were interested in going to the Taino Beach Bonfire. The Lucaya marketplace had a stand for the Taino Resort / Lucaya Water Sports. Due to the hurricane, they don't have power and were not able to book us there. We didn't feel comfortable giving our r credit card to the gal working there (V Lowe), even though she offered a discount. So we decided to mention it to the concierge desk at this resort. We had the misfortune of running into "Lorraine", and when we told her they offered us a discounted price she rolled her eyes at us. She then called the Taino resort, and asked if their CC machine was busted. We told her it wasn't at the resort, but she didn't listen. She rolled her eyes at us again - and the way she spoke to us it was clear she was trying to catch us lying. Funny thing - this was right after Naomi (likely I misspelled that...) wanted us to come to their time share presentation over breakfast. Uh huh... Instead of booking through our resort - we called Taino directly, and paid full price. We would have been willing to do that at our resort's desk but felt it was fair to ask for the discount we were offered at the Lucaya marketplace. We booked other activities - but did it without their help. Best part is - I actually brought our room issue to Lorraine's attention the day earlier. There were a number of people nearby so I pulled her aside. I didn't want to cause a scene, and wanted to make sure no one had a negative perception coming in. She told us it was appreciated. So, after doing the right thing I was called a liar. To add to it all, we asked for paper towels and were informed they don't normally replenish those. They did give them to us, but really? It's six people in a room for a week, paper towels cost very little. This is a small thing, but added to everything else it's just insult to injury. All we wanted was to be shown that they understood our problem, and make a genuine and honest effort to make it better. I do intend to notify the charity I bought this from of the issue, the company that donated it, and anyone who will listen. The best part? My wife and I could afford a time share here - and discussed it as a possibility before departing. Now - there's no way. All that being said - there was 1 lone bright spot. His name is Moose, and this dude rocks! If you see him around the resort say hello. He is a genuinely good human being, and works what seems like 6 jobs there. Always smiling, and helping everyone. Add to that, the people living here are really great and welcoming. The people visiting are friendly. If it weren't for these folks, things could have been far worse. The resort issue aside, really good people live / stay here.
We always go fishing then enjoy having lunch. The grouper sandwich melts in your mouth. They always have drink specials and the views of the marina are breathtaking. So if you are into chartering a boat for fishing or scuba diving, this is the place to eat.
Often one chooses a resort with so many activities that there is no time to actually relax and enjoy the sunshine. This resort offers reasonable amenities (pool. spa, restaurant, gym) as well as pleasant activities. The most important part is to relax and not go crazy. There is a shuttle which will take you to the fabulous beach on the island. On the downside is that the resort need some more upkeep but it is undergoing major renovations. I would recommend this resort for a quiet getaway
Excellent resort for R& R not many organised activities, but plenty of sun and lovely people. Food expensive though £4 large loaf of bread, but take into account it all imported. Free shuttle daily to beach
We really enjoyed our stay! All the staff were wonderful and very courteous. The unit we stayed in looked new. The restaurant on site is excellent abit slow as everything is cooked to order but worth the wait! The daily shuttle is great. If you miss the 2pm back from the beach take the public bus back it's only $2 per person. The concierge has all the info you need and extremely helpful.
The Ocean Reef Yacht Club and Resort (ORYC) is a nice relaxing place with simple things to do. They are a combination timeshare, townhouse and yacht basin. The clientele are both guests staying in the facility and "boat people" from the Yachts. Both have full access to the premises. We were with one of the timeshare owners. They had just upgraded to a -bedroom penthouse (upgrade means more money, I found out). Upon arrival, they found out the penthouse was still under repairs from Hurricane Matthew last October. It would have not been a serious surprise if the resort had told them the week prior when he called to make sure all was well - again. This was a serious disappointment to them. We were assigned a townhouse. The townhouse had two master bedrooms upstairs and a kitchen, dining room, bedroom with shared bath downstairs. Not too bad until it became shower time. The shower must have been 2-foot by 2 foot at best. If you bent over the least little bit, you shut the water off. In order to soap up your backside, you had to stick your front half out of the shower and hole onto the towel rack on the other side of the narrow hallway. The hot water was scalding and we found out too late that a toilet flushed nearby sent a scalding stream of water - and there was no where to move, other than out of the shower, to avoid the scald. It took 3 days for my burn to calm down. You eventually learn to get wet, shut the water off, soap up, and carefully, very carefully, rinse off. The engineer decided it was more important to put full-size washer-dryer in place of the full sized shower, rather than a small stacked washer-dryer. Those were the negatives of the place. Everything else was positive. The ORYC has a restaurant, Ocean's Blue, which was excellent. It served meals daily from eggs Benedict for breakfast to seafood and burgers for supper. Prices were reasonable for the island. Keep in mind, it is on Bahamian time. You have time to drink a beer or two after you order until the food arrives - and worth the wait. The staff is excellent and friendly and willing to help. The only negative there was the person pushing timeshares. She would pressure the people we came with to get us to go and never said a word to us. Probably a good thing. The facility offers a meet and greet on Sunday which was very enjoyable. They also offer karaoke night, bingo, movie night, and other activities. they even had super bowl night with appropriate pools. The guests were all friendly. The timeshares were from the US, Canada, and a couple other countries. The "boat people" were wonderful and were from the US, Canada and as far away as Scotland. Great people all of them. Would we stay there again? Yes.
We had 3 rooms and 10 people and we all enjoyed our time there. We had Hayward pick us up from the port and others from the airport, all pre-arranged. 4 of us had been here before and highly recommended the resort. There are activities on site including free kayaks, bingo, karaoke and a concierge Lorraine, who was very pleasant to work with. After hurricane Matthew we were fortunate to be able to go to the resort. Yes! There was some work being done at the resort and the island was devastated but we were happy to hear no one was killed and we all enjoyed our holiday. BTW there are 2 pools and a hot tub. We would go back to this resort and ask for the 2 bedroom suite.
Reviews from Trip Advisor
56% of guests recommend this hotelTotal of 357 reviews