We enjoined our staying in this hotel
Very helpful and friendly staff
There were no bath caps, no free breakfast included and they would not accept two credit cards for payment
Orbitz overbooked the hotel and so we were turned away and sent to a “nearby” hotel (20 mins away and now 40 mins from the event we came for). The nearby hotel room alarm went off at 3:15am. Just in our room, while we were dead asleep. A TOTAL MESS!
First floor side exit to parking lot did not close. Fire door to first floor stairs did not automatically close- standing wide open. Desk clerks handed keys to rooms without asking for ID!! Confusion over whether breakfast was complimentary or not- staff were not on same page
the place is nice - quite . but with the dinning area not open - need a micr0wave in room so you can have a heat meal .
Loved it! My family enjoyed the pool! The rooms were super clean and comfy! The staff was helpful and kind!
Staff nice. Stupid Virus rules. No amenities. No science behind the rules
Great property, clean and comfortable, plus great service at front desk.
Run down facility... The linen was old and the curtains have holes. The walls and doors do not block sound.
The hotel was beautiful, the rooms clean, with friendly helpful staff. The pool was open to limited capacity, which was nice, and it was in a very convenient location.
Vary nice and clean, Great service and good experience
False advertising!!! You can say you have a pool and expect on a 95 degree day to wait an hour in your car because the room which was not so fresh wasn’t ready .
i had to ask everyday for my room to be made up they say if you stay more than 1 night your room is made up every 2 days that is ridiculous
Be ready for extra charges!!! When I moved out the lady on the front desk sad that the system is down so I'll receive receipt by e-mail. I didn't receive any receipt but my credit card showed extra charges. Tried to contact them to resolve the issue with no luck because only manager can help me. But manager isn't available. So now I have to spend my value time to resolve this situation. If you want to get scummed welcome to radisson.
Located in West Freehold, Radisson Hotel Freehold is within a mile (2 km) of sights such as Freehold Raceway and Freehold Raceway Mall. This 121-room, 3.5-star hotel has a restaurant, an outdoor pool, and a 24-hour gym.
Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Savor a meal from the comfort of your room with room service. For your convenience, a cooked-to-order breakfast is served for a fee each morning from 7:00 AM to noon.
The 121 rooms are air-conditioned and have an array of amenities, including refrigerators, coffee makers, and safes. Guests can expect to find free WiFi and 32-inch LCD TVs with satellite channels and pay movies. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with premium bedding ensure a restful night. Video-game consoles, phones, and ironing boards are other standard amenities.
At Radisson Hotel Freehold, guests enjoy features like an outdoor pool, a 24-hour gym, and free WiFi in public areas. If you drive, put free parking to good use. The front desk has multilingual staff standing by 24 hours a day to assist with securing valuables and dry cleaning/laundry. Additional amenities include conference space, a 24-hour business center, and a seasonal outdoor pool.
We enjoined our staying in this hotel
Very helpful and friendly staff
Thank you so much! That means a lot to us.
There were no bath caps, no free breakfast included and they would not accept two credit cards for payment
We're so sorry that you had a disappointing experience. Like most full-service hotels, we do not include breakfast in our standard rates. We do accept most major credit cards. We invite you to contact us to discuss the issues further, and hope you'll consider giving us another chance in the future.
Orbitz overbooked the hotel and so we were turned away and sent to a “nearby” hotel (20 mins away and now 40 mins from the event we came for). The nearby hotel room alarm went off at 3:15am. Just in our room, while we were dead asleep. A TOTAL MESS!
I am sorry for the issues you faced at our sister location. In the future, feel free to reach out to us directly regarding your hotel booking and we would be happy to assist.
Thank you for staying with us; we appreciate your feedback!
First floor side exit to parking lot did not close. Fire door to first floor stairs did not automatically close- standing wide open. Desk clerks handed keys to rooms without asking for ID!! Confusion over whether breakfast was complimentary or not- staff were not on same page
Thank you for posting a review. We are sorry to hear that the service you received from our front desk staff did not meet your expectations at that time. Know that your voice is important to us and that we are working hard to address these issues and improve upon the guest experience. If you should return to the area, we hope you will provide us another chance to give you the impressive stay that you deserve.
Thank you for staying with us, we are happy you enjoyed your stay!
the place is nice - quite . but with the dinning area not open - need a micr0wave in room so you can have a heat meal .
Thank you for staying with us! For your convenience, we do provide a microwave in our hotel lobby and based upon request. We appreciate your feedback.
Thank you for staying with us! We appreciate your feedback.
Loved it! My family enjoyed the pool! The rooms were super clean and comfy! The staff was helpful and kind!
We're so happy to hear this - thank you!
Thank you very much!