It appeared as though it is an older property that is undergoing renovation. Only seemed to be one housekeeper and they really need more.
Pleased overall. Great little restaurant next door that serves a great breakfast until 2pm
What is unique about this location the staff will scream and threatens you and family with bodily harm. They curse you using the F word and they don’t care who hears. They call your phone and leave threatening voice mails, once I knew we were out off harms ways, filed a report with the Kerrville Police Dept.mail. Place also claims to have Queen size beds and they are Full size. Old coffee filters in pot, cracked bathtubs, dirty flea bag rooms.
Rooms were not probably cleaned and in need of maintenance
Great location. This property is old and run down and smells. I was by myself so I decided to stay but my wife would’ve refused to stay at this place.
I pull a utility trailer, and they were very accommodating for parking. The lot had super bright lights that lit up my truck and trailer w/ its expensive contents, so it was secure. Bed was comfy w/ 4 large cloud-like pillows. The night I arrived, the gentleman at the desk was very helpful, putting me on a ground floor, as I needed to put several heavy pieces of my equipment into the room, and was very friendly. This hotel was exactly what I needed for my job.
The deer in the back parking lot was a nice surprise. The hotel is clean and comfortable, but the weekend I was there saw a large group of Harley riders. Nice enough, but a bit loud.
Nice remodel rooms. Clean **************************************
Downhill rapidly. Loud, messy construction site. We booked because favorite lodging booked. Lady at desk never spoke. Upon going to room roofers throwing sheets of metal off roof, dragging across parking lot and throwing on truck. Concerned for our car and ourselves. Commode on sidewalk next door. Commode in our room not properly secured to floor and banged when sitting and standing. Also didn't flush properly. Went to office for regular coffee. Next morning coffee maker didn't work. Went to office to report commode and coffee maker. We were gone from 8:30-5:00. Coffee maker replaced. Commode still the same. Room had not been cleaned. Went to office for towels and report commode again. Told maid came in late due to other job. She was two doors down. We walked down to take soiled towels but she didn't respond at two open doors. Never came to our room. Maintenance came and saved two shims under front of toilet and griped about manager. Same routine the next day. First called office about towels. Woman told us manager wasn't in. Immediately went to office for towels and he was there eating tacos. Room never serviced. Wife acted like she was totally surprised and she was the one we talked to. Never attempted to right the wrongs and never received an apology. Just a ho hum attitude. Place covered up with construction trash along with large trucks and equipment. Large bags of trash of construction crews rooms. Just a horrible experience
staff was friendly. room was disgusting. bathtub was black with filth. hair and dirt were on floor. it stunk. caulk was hanging loose in tub. it was disgusting.
There was a huge bug in my bed, the air conditioner smells like bug spray when you turn it on, the guy at the desk wouldn't accept my card, he acted like i was bothering him when I tried to check in. .. I am going to go sleep in my car. Worst hotel I've stayed in.
The hotel has been nicely upgraded with flat screen TV and good refrig with freezer, etc. however they did not replace the tubs and this one was old.
Very clean hotel room for the low price. Great if you are looking for a place to stay but will not be in the room much, although there was a very nice 42" flatscreen TV and WiFi. Continental breakfast was bare bones, but they did have a waffle maker and all the other basics.
The hotel was an older, no-frills hotel. Everything was very clean. I wanted an inexpensive motel and was pleased with my stay.
The Americas Best Value Inn Kerrville, TX was the only hotel available on the 4th of July weekend, so the price could not be beat. Turns out the hotel had to have been remodeled recently, so everything was clean and new. Biggest TV I've ever seen in a hotel room!
I have only 1 complaint and the light over the sink did not work. Other than than the room was very clean and smelled fresh...that is important as well as being clean.
Basic older hotel close enough to downtown Kerrville to work well. Older furniture, fixtures, bed a bit soft, wood laminate floor. Staff was nice. Price is right.
Okay - so it was cheap and you expect to be a little below standard of the mid-range hotel chains... surprisingly clean and didn't have that "creepy" smell that makes you wonder if you wouldn't want to meet the previous occupant anywhere! sheets were pink, and that is a little weird for me, but they did appear and smell clean! not a bad deal for the cheap price - the staff was nice - the continental breakfast was, well, you won't starve but i wouldn't make a special trip for it! overall, great deal for the money!!
LoneStar Inn places you within a short walk of Kerrville Convention & Visitors Bureau and within a mile (2 km) of The Salvation Army Ray & Joan Kroc Corps Community Center. This 45-room motel welcomes guests with conveniences like an outdoor pool, free in-room WiFi, and free self parking.
Savor a meal from the comfort of your room with room service.
The 45 recently renovated accommodations feature balconies and afford space to spread out with a separate bedroom and sitting areas. Guests can expect 46-inch flat-screen TVs with cable channels, along with free WiFi and wired Internet. Microwaves, refrigerators, and coffee makers are other standard amenities. Limited housekeeping is available.
Awarded Conde Nast Top 100 List status in 2013, LoneStar Inn offers an outdoor pool, free WiFi in public areas, and a terrace. You can take advantage of free parking if you drive. The front desk is staffed 24/7 to help secure valuables, and answer any questions about the accommodations. Additional amenities include laundry facilities and a TV in a common area.
It appeared as though it is an older property that is undergoing renovation. Only seemed to be one housekeeper and they really need more.
Thank you for taking the time to share your feedback about your stay with us at Lone Star Inn Kerrville. We are delighted to know you were impressed with your clean, comfortable, and well-equipped room and found us to be a great value for money. Thanks once more for your business, and we look forward to your next visit with us in the great state of Texas. General Manager Lone Star Inn
Pleased overall. Great little restaurant next door that serves a great breakfast until 2pm
Dear Guest, Thanks for staying with us. I’m very glad that our hotel impressed you in so many ways. We focus on offering a guest experience that will satisfy a wide range of travelers. When you’re in the area again, I hope you will make us your first choice. We’ll be here when you need us with another great stay that you’re sure to like again. Sincerely, Hotel Manager.
What is unique about this location the staff will scream and threatens you and family with bodily harm. They curse you using the F word and they don’t care who hears. They call your phone and leave threatening voice mails, once I knew we were out off harms ways, filed a report with the Kerrville Police Dept.mail. Place also claims to have Queen size beds and they are Full size. Old coffee filters in pot, cracked bathtubs, dirty flea bag rooms.
Dear Valued Guest Thank you for taking time to post a review of your recent visit at our hotel. Our guest comments are very important to us as we work to upgrade and improve our facility. Rest assured your comments will be addressed. We appreciate your business and hope you will give us another chance to serve you. Lone Star Inn Kerrville, TX
Rooms were not probably cleaned and in need of maintenance
Dear Valued Guest Thank you for taking time to post a review of your recent visit at our hotel. Our guest comments are very important to us as we work to upgrade and improve our facility. Rest assured your comments will be addressed. We appreciate your business and hope you will give us another chance to serve you. Lone Star Inn Kerrville, TX
Great location. This property is old and run down and smells. I was by myself so I decided to stay but my wife would’ve refused to stay at this place.
Dear Valued Guest Thank you for taking time to post a review of your recent visit at our hotel. Our guest comments are very important to us as we work to upgrade and improve our facility. Rest assured your comments will be addressed. We appreciate your business and hope you will give us another chance to serve you. Lone Star Inn Kerrville, TX
I pull a utility trailer, and they were very accommodating for parking. The lot had super bright lights that lit up my truck and trailer w/ its expensive contents, so it was secure. Bed was comfy w/ 4 large cloud-like pillows. The night I arrived, the gentleman at the desk was very helpful, putting me on a ground floor, as I needed to put several heavy pieces of my equipment into the room, and was very friendly. This hotel was exactly what I needed for my job.
Our thanks for reviewing your recent stay at Lone Star Inn Kerrville. We are delighted to know your room was comfortable and you got a peaceful night’s rest while you were here. It’s pleasing to note that you enjoyed the excellent value we offer as well. Thanks again, we look forward to seeing you and your family the next time your travels bring you to this part of Texas! General Manager Lone Star Inn
Dear Valued Guest We appreciate your feedback about your recent experience in our hotel. Your satisfaction and enjoyment are very important to us. We appreciate that you have taken the time to let us know how you perceived our accommodations. Thank you for choosing our hotel. We hope see you again soon. Lone Star Inn Kerrville, TX
The deer in the back parking lot was a nice surprise. The hotel is clean and comfortable, but the weekend I was there saw a large group of Harley riders. Nice enough, but a bit loud.
Dear Valued Guest We appreciate your feedback about your recent experience in our hotel. Your satisfaction and enjoyment are very important to us. We appreciate that you have taken the time to let us know how you perceived our accommodations. Thank you for choosing our hotel. We hope see you again soon. Lone Star Inn & Suites Kerrville, TX
Nice remodel rooms. Clean **************************************
Thank you for being our guest at Lone Star Inn in kerrville We are delighted to know you enjoyed the comfort of your room and were impressed with the exceptional service provided by our staff. I will be sure to share your compliments with my entire team for a job well done! Thanks again for your gracious comments, and we look forward to serving you all again soon! General Manager, Lone Star Inn
Thank you for taking the time to rate your stay with us. We look forward to seeing you on your next visit to the Hill Country and hope you will always consider Lone Star Inn for any future stays