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Best Western Plus Welcome Hotel Frankfurt

4.0 star property
Pet-friendly hotel with a full-service spa connected to the convention center in Frankfurt
VIP Access

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Photo gallery for Best Western Plus Welcome Hotel Frankfurt

Lunch served
Superior Room, 1 Twin Bed | 1 bedroom, premium bedding, in-room safe, desk
Terrace/patio
Lobby
Skyline Category, 1 Queen Size Bed | 1 bedroom, premium bedding, in-room safe, desk

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Spa
  • Gym
  • Pet friendly
  • Air conditioning
  • Room service

Explore the area

View in a map
Leonardo-da-Vinci-Allee 2, Frankfurt, HE, 60486
  • Place, Frankfurt Trade Fair
    ‪8 min walk‬
  • Place, Congress Center Messe Frankfurt
    ‪18 min walk‬
  • Place, Festhalle Frankfurt
    ‪3 min drive‬
  • Airport, Frankfurt (FRA-Frankfurt Intl.)
    ‪8 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Deluxe Room, 2 Twin Beds

Deluxe Room, 2 Twin Beds | 1 bedroom, premium bedding, in-room safe, desk

Deluxe Room, 2 Twin Beds

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed | 1 bedroom, premium bedding, in-room safe, desk

Superior Room, 1 Queen Bed

8.8 out of 10
Excellent
(11 reviews)
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Room, 2 Twin Beds

Superior Room, 2 Twin Beds | 1 bedroom, premium bedding, in-room safe, desk

Superior Room, 2 Twin Beds

  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Room, 1 Twin Bed

Superior Room, 1 Twin Bed | 1 bedroom, premium bedding, in-room safe, desk

Superior Room, 1 Twin Bed

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Single Room

1 bedroom, premium bedding, in-room safe, desk

Superior Single Room

  • Sleeps 1

View all photos for Superior Twin Room

1 bedroom, premium bedding, in-room safe, desk

Superior Twin Room

  • Sleeps 2

View all photos for Deluxe Twin Room

1 bedroom, premium bedding, in-room safe, desk

Deluxe Twin Room

  • Sleeps 2

View all photos for Junior Suite

1 bedroom, premium bedding, in-room safe, desk

Junior Suite

  • Sleeps 2

View all photos for Business Double Room

1 bedroom, premium bedding, in-room safe, desk

Business Double Room

  • Sleeps 2

Junior twin Suite

  • Sleeps 2

View all photos for Junior double Suite

Living area | 33-inch flat-screen TV with cable channels

Junior double Suite

  • Sleeps 2

View all photos for Superior Queen Room

1 bedroom, premium bedding, in-room safe, desk

Superior Queen Room

  • Sleeps 2

View all photos for Skyline Category, 1 Queen Size Bed

Skyline Category, 1 Queen Size Bed | 1 bedroom, premium bedding, in-room safe, desk

Skyline Category, 1 Queen Size Bed

  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Room, 2 Twin Beds (with Sofabed)

Junior Room, 2 Twin Beds (with Sofabed) | 1 bedroom, premium bedding, in-room safe, desk

Junior Room, 2 Twin Beds (with Sofabed)

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 4
  • 2 Twin Beds

Queen Room

  • Sleeps 2

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About the neighborhood

Frankfurt

Located in Bockenheim within a short walk of Frankfurt Trade Fair, Best Western Plus Welcome Hotel Frankfurt is within a mile (2 km) of other popular sights such as Congress Center Messe Frankfurt. This 173-room, 4-star hotel has a restaurant, a full-service spa, and free in-room WiFi. It's connected to the convention center in central Frankfurt and also close to Alte Oper and Frankfurt Christmas Market.

What's nearby

  • Frankfurt Trade Fair - 8 min walk - 0.4 miles
  • Congress Center Messe Frankfurt - 18 min walk - 1.0 mile
  • Festhalle Frankfurt - 3 min drive - 1.3 miles
  • Skyline Plaza - 3 min drive - 1.5 miles
  • Frankfurt Christmas Market - 6 min drive - 2.8 miles

Getting around

  • Leonardo-da-Vinci-Allee Tram Stop - 1 min walk
  • Frankfurt am Main West Station - 18 min walk
  • Frankfurt Airport (FRA) - 16 min drive

Restaurants

  • ‪Paul and Tim - ‬11 min walk
  • ‪Restaurant Stremma - ‬13 min walk
  • ‪Rosticceria - ‬16 min walk
  • ‪Restaurant Veranda - ‬13 min walk
  • ‪Lagom Café - ‬10 min walk

About this property

Best Western Plus Welcome Hotel Frankfurt

Pet-friendly hotel with a full-service spa connected to the convention center in Frankfurt
Guests staying at Best Western Plus Welcome Hotel Frankfurt enjoy access to a full-service spa, a gym, and a sauna. Self parking is offered for EUR 25.00 per night. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this spa hotel include free WiFi in public areas, conference space, and a business center.
Guests can expect free WiFi and 33-inch flat-screen TVs with cable channels. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Espresso makers, laptop-compatible safes, and phones are also standard. Housekeeping is available on request.
Recreational amenities at the hotel include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna and a steam room. The spa is open daily.

Similar properties

Exterior
Holiday Inn - the niu, Air Frankfurt Messe by IHG
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
8.2 out of 10, Very Good, 434 reviews
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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (EUR 25 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: EUR 24 per person
  • A bar/lounge
  • A restaurant
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Mellis
  • View

Things to do

  • Bicycle storage
  • Full-service spa
  • Gym
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 3,358 square feet of conference space
  • 6 meeting rooms
  • Business center
  • Computer station

Outdoors

  • Terrace

Full-service spa

  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator (33 inch wide door)
  • Hand-held showerhead
  • Handrails in stairways (44 inches high)
  • Height-adjustable showerhead
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (44 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Built in 2011
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)

Entertainment

  • 33-inch flat-screen TV with cable channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 15 per pet, per night
  • Dogs only
  • Food and water bowls are available
  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 24 per person
  • Covered self parking fee: EUR 25.00 per night
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Facilities fee: EUR 10 per person, per day and includes use of: sauna; spa

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • This property uses a grey water recycling system and eco-friendly cleaning products.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a security system.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Welcome Frankfurt
Welcome Hotel Frankfurt
Welcome Hotel Frankfurt
Best Plus Welcome Frankfurt
Best Western Plus Welcome Hotel Frankfurt Hotel
Best Western Plus Welcome Hotel Frankfurt Frankfurt
Best Western Plus Welcome Hotel Frankfurt Hotel Frankfurt

Frequently asked questions

What is there to do within easy reach of Best Western Plus Welcome Hotel Frankfurt?

This hotel is situated in Bockenheim within a short 9-minute walk of Rebstockpark. You'll also find Alte Oper and Frankfurt Christmas Market within a short drive.

How much does it cost to stay at Best Western Plus Welcome Hotel Frankfurt?

As of Nov 12, 2025, prices found for a 1-night stay for 2 adults at Best Western Plus Welcome Hotel Frankfurt on Dec 5, 2025 start from $90.96, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Will I be able to park at Best Western Plus Welcome Hotel Frankfurt?

Yes, covered parking is offered for EUR 25.00 per night. Accessible parking and bicycle parking are also available.

Is there a spa available at Best Western Plus Welcome Hotel Frankfurt?

There is a full-service spa at this available for guests to enjoy at this hotel.

Does Best Western Plus Welcome Hotel Frankfurt feature a casino on the premises?

No, Best Western Plus Welcome Hotel Frankfurt doesn't have a casino.

Is there an indoor pool at Best Western Plus Welcome Hotel Frankfurt?

No, there is no indoor pool at this hotel.

Is Best Western Plus Welcome Hotel Frankfurt a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including a bar, a restaurant, and a full-service spa.

Are there hot tubs at Best Western Plus Welcome Hotel Frankfurt?

No, but this hotel does have a steam room.

Does Best Western Plus Welcome Hotel Frankfurt have a restaurant that serves breakfast?

Yes, Best Western Plus Welcome Hotel Frankfurt serves buffet breakfast for a surcharge each morning at View.

Does Best Western Plus Welcome Hotel Frankfurt allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Best Western Plus Welcome Hotel Frankfurt for a fee of EUR 15 per pet, per night. The property also provides food and water bowls.

Are there connecting rooms at Best Western Plus Welcome Hotel Frankfurt?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How far is the airport from Best Western Plus Welcome Hotel Frankfurt?

The closest major airport to Best Western Plus Welcome Hotel Frankfurt is Frankfurt Airport (FRA), which is 9.4 mi away (16 minutes by car). Another top airport is Mainz (QFZ-Mainz Finthen), which is around 23.4 mi away.

Can I book a room with a balcony at Best Western Plus Welcome Hotel Frankfurt?

No, there aren't any guestrooms with balconies at Best Western Plus Welcome Hotel Frankfurt.

Reviews

Best Western Plus Welcome Hotel Frankfurt Reviews

8.2

Very Good

9.0/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 325 out of 810 reviews
Rating 8 - Good. 322 out of 810 reviews
Rating 6 - Okay. 101 out of 810 reviews
Rating 4 - Poor. 40 out of 810 reviews
Rating 2 - Terrible. 22 out of 810 reviews

Reviews

10/10 Excellent

Erdinda

Stayed 1 night in Jul 2025

10/10 Excellent

Mariam

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good here
Stayed 1 night in Apr 2025

8/10 Good

SEYED-MOHAMMAD

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
room was very too small . other than that everything was great
Stayed 1 night in Jun 2025

8/10 Good

Amina

Stayed 1 night in Jun 2025

10/10 Excellent

Gila

Stayed 1 night in Jun 2025

6/10 Okay

Lokesh

Traveled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Zero courtesy, un experienced checkin staff - night . Broken safes and coffee machine and cold plus stale breakfast.Asked for baby milk and got denied.Had to walk 30 minutes at 1 am to get milk.I don’t recommend this place even for free.
Stayed 1 night in Jun 2025

10/10 Excellent

TAKUMA

Stayed 1 night in May 2025

8/10 Good

Peter

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

ANGEL

Stayed 3 nights in Mar 2025

10/10 Excellent

Iman

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

6/10 Okay

Ian

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Clean and New, but watch the check in and parking

Couldnt check in on the first day as receptionist has no idea how to do it. Was on the phone asking colleague and showing screen via video call. After 10 minutes got bored of waiting and requested my key so I could go to the room. Also, parking is very expensive 75 euro for 34 hours parking. The first 25 euro was incurred for the firt "day" although I arrived at 10:30 at night. Hotel is clean and new, although not sure what the "Plus" refers to in the name. It is a standard Best Western.
Stayed 2 nights in Mar 2025

8/10 Good

Satoshi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

8/10 Good

margaret

Business traveler
Liked: Staff & service, room comfort
Stayed 7 nights in Feb 2025

6/10 Okay

Umar

Liked: Cleanliness, staff & service
Overall not a pleasing experience. A very basic hotel for the price.
Stayed 4 nights in Jan 2025

8/10 Good

Ian

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

10/10 Excellent

T

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

8/10 Good

Despina

Liked: Cleanliness, room comfort
Stayed 4 nights in Dec 2024

8/10 Good

Manfred

Stayed 1 night in Nov 2024

8/10 Good

GAYRAJ, Edmonton

Does not look like a 4* hotel
Stayed 5 nights in Oct 2024

10/10 Excellent

Jimmy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overnight stay before flight

Very easy to find location. 15km from the Airport. Its 25 Euros to park over night in the deep garage, but if you find a spot outside on the street, it's free. And safe. The rooms are what you would expect. Very clean. The concierge, very helpful and have great tips. Sadly the restaurant was closed, but they recommended a Thai Restaurant, 5 minutes walk away. We were not disappointed. Would recommend any time.
Stayed 1 night in Oct 2024

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good place. Nice and cozy. Cleaning could be improved with more deep clean necessary in the bathroom and maybe bleach. But I will definitely be coming back to this place.
Stayed 5 nights in Sep 2024

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities
The stay was OK, but I will not come back to this hotel again. Here is what I don't like: The room is very small, and noisy as it's on the street side that is busy with lots of traffic. There is only one bottled water, which is for the first day; they don't give bottled water afterwards. The room will not be cleaned unless requested by turning on the sign for cleaning, which should be the opposite. There is no body lotion. The night light is too bright. The bed is too small. They refused to cancel and refund for early cancellation.
Stayed 4 nights in Sep 2024

8/10 Good

Adolfo, Sheboygan

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was good overall and clean. The location is ideal. Many options within walking distance. Totally recommend. Rooms are rather small.
Stayed 6 nights in Sep 2024

2/10 Terrible

Peter

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I was sweating all through my stay in my room. The air conditioner wasn't working as I would have thought. I was always hot in my room after paying so much, I wasn't comfortable as I would have expected. I will never stay in beat western again and I would definitely tell this experience on social media as well.
Stayed 2 nights in Sep 2024

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