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Best Western Plus Welcome Hotel Frankfurt

4.0 star property
VIP Access

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Meeting facility
Lobby
Junior Suite, 2 Twin Beds, Refrigerator (with Sofabed) | Premium bedding, in-room safe, desk, laptop workspace
Premium bedding, in-room safe, desk, laptop workspace
Terrace/patio

Reviews

8.2 out of 10
Very good

Popular amenities

  • Spa
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
Leonardo-da-Vinci-Allee 2, Frankfurt, HE, 60486
  • Place, Rebstockpark
    ‪6 min walk‬
  • Place, Frankfurt Trade Fair
    ‪8 min walk‬
  • Place, Congress Center Messe Frankfurt
    ‪18 min walk‬
  • Airport, Frankfurt (FRA-Frankfurt Intl.)
    ‪12 min drive‬
VIP Access
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  • Extra savings and perks for Rewards members
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Room options

View all photos for Deluxe Room, 2 Twin Beds

Deluxe Room, 2 Twin Beds | Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 2 Twin Beds

9.0 out of 10
Wonderful
(4 reviews)
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed | Premium bedding, in-room safe, desk, laptop workspace

Superior Room, 1 Queen Bed

8.8 out of 10
Excellent
(11 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for Superior Room, 2 Twin Beds

Superior Room, 2 Twin Beds | Premium bedding, in-room safe, desk, laptop workspace

Superior Room, 2 Twin Beds

  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Superior Room, 1 Twin Bed

Superior Room, 1 Twin Bed | Premium bedding, in-room safe, desk, laptop workspace

Superior Room, 1 Twin Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Superior Single Room

Premium bedding, in-room safe, desk, laptop workspace

Superior Single Room

  • Sleeps 1
  • Free WiFi

View all photos for Superior Twin Room

Premium bedding, in-room safe, desk, laptop workspace

Superior Twin Room

  • Sleeps 2
  • Free WiFi

View all photos for Deluxe Twin Room

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Twin Room

  • Sleeps 2
  • Free WiFi

View all photos for Junior Suite

Premium bedding, in-room safe, desk, laptop workspace

Junior Suite

  • Sleeps 2
  • Free WiFi

View all photos for Business Double Room

Premium bedding, in-room safe, desk, laptop workspace

Business Double Room

  • Sleeps 2
  • Free WiFi

View all photos for Junior twin Suite

Premium bedding, in-room safe, desk, laptop workspace

Junior twin Suite

  • Sleeps 2
  • Free WiFi

View all photos for Junior double Suite

Living area | 33-inch flat-screen TV with cable channels

Junior double Suite

  • Sleeps 2
  • Free WiFi

View all photos for Superior Queen Room

Premium bedding, in-room safe, desk, laptop workspace

Superior Queen Room

  • Sleeps 2
  • Free WiFi

View all photos for Skyline Category, 1 Queen Size Bed

Skyline Category, 1 Queen Size Bed | Premium bedding, in-room safe, desk, laptop workspace

Skyline Category, 1 Queen Size Bed

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for Junior Suite, 2 Twin Beds, Refrigerator (with Sofabed)

Junior Suite, 2 Twin Beds, Refrigerator (with Sofabed) | Premium bedding, in-room safe, desk, laptop workspace

Junior Suite, 2 Twin Beds, Refrigerator (with Sofabed)

8.4 out of 10
Very good
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

View all photos for Queen Room

Premium bedding, in-room safe, desk, laptop workspace

Queen Room

  • Sleeps 2
  • Free WiFi

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About the neighborhood

Frankfurt

Located in Bockenheim, Best Western Plus Welcome Hotel Frankfurt is within a 10-minute stroll of sights such as Frankfurt Trade Fair and Rebstockpark. This 173-room, 4-star hotel has a restaurant, a full-service spa, and free in-room WiFi. It's connected to the convention center in central Frankfurt and also close to Alte Oper and Frankfurt Christmas Market.

What's nearby

  • Rebstockpark - 6 min walk - 0.4 miles
  • Frankfurt Trade Fair - 8 min walk - 0.4 miles
  • Congress Center Messe Frankfurt - 18 min walk - 1.0 mile
  • Festhalle Frankfurt - 3 min drive - 1.3 miles
  • Skyline Plaza - 3 min drive - 1.5 miles

Getting around

  • Leonardo-da-Vinci-Allee Tram Stop - 1 min walk
  • Frankfurt am Main West Station - 18 min walk
  • Frankfurt Airport (FRA) - 16 min drive

Restaurants

  • ‪Restaurant Centro - ‬12 min walk
  • ‪Restaurant Veranda - ‬13 min walk
  • ‪Restaurant Stremma - ‬13 min walk
  • ‪Restaurant Verdino - ‬13 min walk
  • ‪Frühstücksrestaurant Radisson Blu - ‬8 min walk

About this property

Best Western Plus Welcome Hotel Frankfurt

Guests staying at Best Western Plus Welcome Hotel Frankfurt enjoy access to a full-service spa, a gym, and a sauna. Self parking is offered for EUR 25.00 per night. Multilingual staff at the front desk are standing by 24/7 to help with concierge services, luggage storage, and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this spa hotel include free WiFi in public areas, conference space, and a business center.
Guests can expect free WiFi and 33-inch flat-screen TVs with cable channels. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Espresso makers, laptop-compatible safes, and phones are also standard. Housekeeping is available on request.
Recreational amenities at the hotel include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna and a steam room. The spa is open daily.

Similar properties

Exterior
SOALTEE HOTEL by Trip Inn Frankfurt Messe
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  • Spa
  • Pet friendly
  • Free WiFi
  • Restaurant
8.4 out of 10, Very Good, 1,003 reviews
$60 nightly
The price is $69
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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (EUR 25 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: EUR 24 per person
  • A bar/lounge
  • A restaurant
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Mellis
  • View

Things to do

  • Bicycle storage
  • Full-service spa
  • Gym
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 3,358 square feet of conference space
  • 6 meeting rooms
  • Business center
  • Computer station

Outdoors

  • Terrace

Full-service spa

  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator (33 inch wide door)
  • Hand-held showerhead
  • Handrails in stairways (44 inches high)
  • Height-adjustable showerhead
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (44 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Built in 2011
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)

Entertainment

  • 33-inch flat-screen TV with cable channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 15 per pet, per night
  • Dogs only
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • One child 12 years old or younger stays free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 24 per person
  • Covered self parking fee: EUR 25.00 per night
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Facilities fee: EUR 10 per person, per day and includes use of: sauna; spa

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • This property uses a grey water recycling system and eco-friendly cleaning products.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a security system.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Welcome Frankfurt
Welcome Hotel Frankfurt
Welcome Hotel Frankfurt
Best Plus Welcome Frankfurt
Best Western Plus Welcome Hotel Frankfurt Hotel
Best Western Plus Welcome Hotel Frankfurt Frankfurt
Best Western Plus Welcome Hotel Frankfurt Hotel Frankfurt

Frequently asked questions

What is there to do within easy reach of Best Western Plus Welcome Hotel Frankfurt?

This hotel is situated in Bockenheim within a short 9-minute walk of Rebstockpark. You'll also find Alte Oper and Frankfurt Christmas Market within a short drive.

How much does it cost to stay at Best Western Plus Welcome Hotel Frankfurt?

As of May 14, 2026, prices found for a 1-night stay for 2 adults at Best Western Plus Welcome Hotel Frankfurt on May 30, 2026 start from $79, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there parking available at Best Western Plus Welcome Hotel Frankfurt?

Yes, covered parking is offered for EUR 25 per night. Wheelchair-accessible parking and bicycle parking are also available.

Is there a spa available at Best Western Plus Welcome Hotel Frankfurt?

There is a full-service spa at this available for guests to enjoy at this hotel.

Does Best Western Plus Welcome Hotel Frankfurt feature a casino on the premises?

No, Best Western Plus Welcome Hotel Frankfurt doesn't have a casino.

Is there an indoor pool at Best Western Plus Welcome Hotel Frankfurt?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Best Western Plus Welcome Hotel Frankfurt?

There are plenty of amenities for couples at this hotel, including a restaurant, couples/private dining, and a full-service spa.

Are there hot tubs at Best Western Plus Welcome Hotel Frankfurt?

No, but this hotel does have a sauna.

Does Best Western Plus Welcome Hotel Frankfurt have a restaurant that serves breakfast?

Yes, Best Western Plus Welcome Hotel Frankfurt serves buffet breakfast for a surcharge each morning at View.

Does Best Western Plus Welcome Hotel Frankfurt allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Best Western Plus Welcome Hotel Frankfurt for a fee of EUR 15 per pet, per night. The property also provides food and water bowls.

Are there connecting rooms at Best Western Plus Welcome Hotel Frankfurt?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How far is the airport from Best Western Plus Welcome Hotel Frankfurt?

The closest major airport to Best Western Plus Welcome Hotel Frankfurt is Frankfurt Airport (FRA), which is 9.4 mi away (16 minutes by car). Another top airport is Mainz (QFZ-Mainz Finthen), which is around 23.4 mi away.

Are there rooms with balconies at Best Western Plus Welcome Hotel Frankfurt?

No, there aren't any guestrooms with balconies at Best Western Plus Welcome Hotel Frankfurt.

Best Western Plus Welcome Hotel Frankfurt Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 344 out of 847 reviews
Rating 8 - Good. 333 out of 847 reviews
Rating 6 - Okay. 103 out of 847 reviews
Rating 4 - Poor. 43 out of 847 reviews
Rating 2 - Terrible. 24 out of 847 reviews

8.8/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Alan

Stayed 9 nights in Feb 2026

8/10 Good

Benedicte

Liked: Cleanliness, staff & service, amenities
Nice room and breakfast buffet, but the first thing I discovered when entering the bathroom was a long-tailed silverfish which wasn’t the nicest surprise, even though they’re pretty harmless.
Stayed 2 nights in Feb 2026

10/10 Excellent

Joel

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, away from the train station, which we found to he a sketchy area. Great Italian restaurant nearby, just ask the front desk.
Stayed 2 nights in Aug 2025

10/10 Excellent

NINO METREVELI

Liked: Cleanliness, staff & service, amenities
Cool
Stayed 2 nights in Jan 2026

4/10 Poor

Anna

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirty room, bad service,
Stayed 3 nights in Jan 2026

10/10 Excellent

Martin

Stayed 3 nights in Jan 2026

8/10 Good

Henrik Sommer

Clean room
Stayed 1 night in Jan 2026

10/10 Excellent

Ayan

Liked: Cleanliness, amenities, property conditions & facilities
Everything was satisfied
Stayed 2 nights in Dec 2025

8/10 Good

Karl-Heinz

Business traveler
Liked: Cleanliness, staff & service
Personal
Stayed 1 night in Dec 2025

8/10 Good

Walter

Liked: Cleanliness, amenities, property conditions & facilities
great staff
Stayed 1 night in Nov 2025

10/10 Excellent

Karoline

Liked: Cleanliness, amenities, property conditions & facilities
Everything was well organized
Stayed 1 night in Nov 2025

10/10 Excellent

Ariane

Business traveler
Liked: Cleanliness, staff & service, amenities
Yes everything Was fine only the slow elevator was a bit anoying
Stayed 1 night in Nov 2025

4/10 Poor

Garry

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
We stayed at the Best Western Plus Frankfurt and while the hotel itself is clean and the rooms are spacious with very comfortable beds, the overall experience was let down by poor service and a terrible breakfast. When we arrived, the kids’ beds hadn’t been set up, even though our booking clearly included them. After a long day of travel, this was really disappointing and not what you expect from a hotel of this standard. From the moment we arrived, the reception staff seemed uninterested and unwelcoming. Each time we came back in the evening, they didn’t even lift their heads to greet us, even when I said hello. They were too busy on their phones to acknowledge guests, which felt quite rude and unprofessional. Breakfast was honestly abysmal, the worst I’ve ever had in any hotel. Half of the stations were empty: no bacon, no meatballs, no pancakes, and no fruit. On our last morning, I had to specifically ask for fried eggs because nothing was being replenished. The staff at breakfast, much like reception, looked unhappy and disengaged. The only bright spot was on our last day, when a lovely lady at reception smiled, chatted with the kids and even gave them some sweets a small gesture that made a big difference. It was nice to end on a positive note, but unfortunately, it’s not enough to make up for the rest of the stay. If I ever return to Frankfurt, this would be the last hotel I’d choose.
Stayed 2 nights in Oct 2025

6/10 Okay

Karen

Traveled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service
Disappointing Experience Despite Clean Rooms We stayed at the Best Western Plus Frankfurt and while the hotel itself is clean and the rooms are spacious with very comfortable beds, the overall experience was let down by poor service and a terrible breakfast. When we arrived, the kids’ beds hadn’t been set up, even though our booking clearly included them. After a long day of travel, this was really disappointing and not what you expect from a hotel of this standard. From the moment we arrived, the reception staff seemed uninterested and unwelcoming. Each time we came back in the evening, they didn’t even lift their heads to greet us, even when I said hello. They were too busy on their phones to acknowledge guests, which felt quite rude and unprofessional. Breakfast was honestly abysmal, the worst I’ve ever had in any hotel. Half of the stations were empty: no bacon, no meatballs, no pancakes, and no fruit. On our last morning, I had to specifically ask for fried eggs because nothing was being replenished. The staff at breakfast, much like reception, looked unhappy and disengaged. The only bright spot was on our last day, when a lovely lady at reception smiled, chatted with the kids and even gave them some sweets a small gesture that made a big difference. It was nice to end on a positive note, but unfortunately, it’s not enough to make up for the rest of the stay. If I ever return to Frankfurt, this would be the last hotel I’d choose.
Stayed 3 nights in Oct 2025

6/10 Okay

Andrew

Business traveler
Liked: Cleanliness, room comfort
Stayed 6 nights in Sep 2025

6/10 Okay

Horatius

Stayed 2 nights in Sep 2025

10/10 Excellent

Peter

Stayed 1 night in Aug 2025

4/10 Poor

wasim

Stayed 1 night in Aug 2025

10/10 Excellent

Elias

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Erdinda

Stayed 1 night in Jul 2025

10/10 Excellent

Mariam

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good here
Stayed 1 night in Apr 2025

8/10 Good

SEYED-MOHAMMAD

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
room was very too small . other than that everything was great
Stayed 1 night in Jun 2025

8/10 Good

Amina

Stayed 1 night in Jun 2025

10/10 Excellent

Gila

Stayed 1 night in Jun 2025

6/10 Okay

Lokesh

Traveled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Zero courtesy, un experienced checkin staff - night . Broken safes and coffee machine and cold plus stale breakfast.Asked for baby milk and got denied.Had to walk 30 minutes at 1 am to get milk.I don’t recommend this place even for free.
Stayed 1 night in Jun 2025

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