This hotel was an old Courtyard by Marriott. Since the change over nothing has been done to the property. The lady at check in was miserable. Not friendly at all. The rest of the staff were friendly enough. The only coffee available for free is in your room. Otherwise you have to pay for it and it is not available 24/7. The pool area has been drained so that is not available.
Stayed at a different Sonesta a few weeks ago, this one was well kept , but again training at desk , wasnt greeted professionally , Hi my name is so & so welcome to The Sonesta , your name please , should be everytime . Took over 20 min . And im upset becuase i told rep who needed help from another rep to charge by debit card only for room as i chose to pay when i arrived through Orbitz , I clearly said do not add the $100 dollar security on my debit card avd I want to use my other credit card and the $25 a night for pet . I look at my bank statement from debit card and was pissed off that they put the $100 with the room cost avd told them 3 times not too. Which decreased my available balance. Training should not be done at front desk and behind the scenes mock training , then reps can concentrate on making a guest feel welcomed. The rep had to call a manager on the phone to get through adding the security . I would stay again , but this needs to be straighten out.
The hotel was inexpensive, very clean, and the staff were very friendly. We will definitely be staying there again!
Friendly , helpful courteous Staff Room was very cozy & comfortable!
Dog barking all night long. Noticed it from the minute we got into our room til after 2am
Beautiful lobby and friendly staff made the last minute stay worth it
I stayed here for three days during the Blizzard of 2018. The staff went above and beyond to take care of their guests. All of the restaurants and stores in the Foxboro/Mansfield area were closed because of 2 feet of snow and white out conditions. The restaurant food was good and the employees patient with frustrated customers. The pool and hot tub were a great diversion. Lots of nice clean towels. Marriott should be proud of their employees. I would stay here anytime and would recommend this hotel to anyone.
Relatively close to Boston but car is necessary. However it is bonus to have as you need to drive either to train or to have food not in one place all the time.
Convenient for show night. Decent bar/restaurant just across the parking lot. Friendly staff. Just what you'd expect from the brand.
All was right in a hotel stay, fast check-in, rooms were clean and quiet, the gym was small but adequate and I didn't use the hot tub but there were others enjoying.
We stayed at this hotel over a major holiday. Even though it was a holiday there was plenty of staff. The staff was helpful and friendly. The room was large, clean and new. My family will stay at this hotel again in the future.
We had a an absolutely great time at this hotel! The staff was very friendly and helped us with directions with a smile. We picked this hotel for price and location to Gillette Stadium. I would definately recommend this hotel to anyone! We flew out to Foxboro from So. California to take our son to see his favorite Team the Patriots. The entire experience was well worth the trip!
Good place to stay and the food in bistro is nice.
Nice large room with great bed. Will be booking for my next trip.
We went to a concert at the Comcast Center. The location was perfect, a straight shot down 95 from Maine and approximately 4 miles from the Comcast Center. The front desk staff was friendly and efficient and produced toothbrushes immediately after I had asked as we had forgotten ours. The room had 2 queen beds but was spacious enough so you didn't feel cramped. Cell reception was a little slow but doable. I also noticed they had 2 computers set up attached to printers to print boarding passes along with several more in a business center area. The bed was extremely comfortable and the made to order breakfast, along with Starbuck Latte's, was a great way to start the day (you pay for it, it's not complimentary). I would absolutely stay there again without hesitation.
Very friendly-just wish they had coffee in carafes in the am like they used to.Now only have til 5 am
Amenities especially nice - coffee bar and fireplace in lobby, indoor pool and whirlpool. A dressing area for the pool area would be good addition, though. Staff pleasant and efficient.
Located within 2 miles (3 km) of National Black Doll Museum, Sonesta Select Boston Foxborough Mansfield places you within a few miles (5 km) of Ace Archers. This 3-star hotel welcomes guests with 149 rooms and conveniences like an indoor pool, a 24-hour fitness center, and free in-room WiFi.
Enjoy a leisurely bite to eat at The Commons, the hotel's onsite restaurant. You can get a quick energy boost at the coffee shop/café. To-go breakfast is offered for a fee each morning from 6:30 AM to 9:30 AM.
Sonesta Select Boston Foxborough Mansfield's 149 rooms provide refrigerators, coffee makers, and phones. Guests can expect free WiFi and 25-inch flat-screen TVs with cable channels. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Ironing boards, desks, and wardrobes or closets are also standard. Housekeeping is available on request.
At Sonesta Select Boston Foxborough Mansfield, guests enjoy an indoor pool, a 24-hour fitness center, and free WiFi in public areas. There's free parking if you drive. The front desk is staffed 24 hours a day to help with securing valuables and dry cleaning/laundry. Additional amenities include a 24-hour business center, coffee/tea in a common area, and express check-out.
This hotel was an old Courtyard by Marriott. Since the change over nothing has been done to the property. The lady at check in was miserable. Not friendly at all. The rest of the staff were friendly enough. The only coffee available for free is in your room. Otherwise you have to pay for it and it is not available 24/7. The pool area has been drained so that is not available.
Stayed at a different Sonesta a few weeks ago, this one was well kept , but again training at desk , wasnt greeted professionally , Hi my name is so & so welcome to The Sonesta , your name please , should be everytime . Took over 20 min . And im upset becuase i told rep who needed help from another rep to charge by debit card only for room as i chose to pay when i arrived through Orbitz , I clearly said do not add the $100 dollar security on my debit card avd I want to use my other credit card and the $25 a night for pet . I look at my bank statement from debit card and was pissed off that they put the $100 with the room cost avd told them 3 times not too. Which decreased my available balance. Training should not be done at front desk and behind the scenes mock training , then reps can concentrate on making a guest feel welcomed. The rep had to call a manager on the phone to get through adding the security . I would stay again , but this needs to be straighten out.
The hotel was inexpensive, very clean, and the staff were very friendly. We will definitely be staying there again!
Friendly , helpful courteous Staff Room was very cozy & comfortable!
Dog barking all night long. Noticed it from the minute we got into our room til after 2am
Beautiful lobby and friendly staff made the last minute stay worth it
I stayed here for three days during the Blizzard of 2018. The staff went above and beyond to take care of their guests. All of the restaurants and stores in the Foxboro/Mansfield area were closed because of 2 feet of snow and white out conditions. The restaurant food was good and the employees patient with frustrated customers. The pool and hot tub were a great diversion. Lots of nice clean towels. Marriott should be proud of their employees. I would stay here anytime and would recommend this hotel to anyone.
