Mercure Fortaleza Meireles Hotel3.5 out of 5.0
Recent guest reviews
Great location, clean room, Staff friendly. breakfast is great, they have someone making TAPIOCA for you. tapioca is a typical food from Ceara. I ways stay at mercure fortaleza-ce, I absolutely recommend this place.
I had quite a forgettable stay in this property, having experienced several problems I do not think would return. For the only desktop computer, on January 15, 2018 in the evening, there was a couple using it for an extremely long period of time and it was the first time that the Front Desk did absolutely nothing in order to have those users being respectful of others time.... After kindly asking that couple to allow me to use the desktop computer, they refused to do it and pointed out their "right" to use it indefinitely... after that I complained to the Front Desk and Mr HAINE was fully disregarded and indifferent towards my claim. Moreover, Mr. HAINE became rude and unpolite towards me, he stated that any guest can use the desktop PC without any time limitation! I find this to be against the rules of other hotels that usually request not to extend the time usage beyond 15 minutes when other guests want to use it. Mr. HAINE was challenguing and cheeky, to say the least. Regarding this issue, the hotel Manager had an impersonal attitude. I was also dissapointed when I earned that the hotel has a policy that seems to be standard in Brazil in the sense that the guest has to bring the payment card used, something that was not told to me in any way. That caused the prepayment to be cancelled with all the inconveniences originated. The good traits of the hotel, such as brand name and central location including beach proximity turnet out to be unimportant in relationship with the aforementioned troubles.
Hotel is located at an Avenue with heavy traffic, and it has no acustic isolation. All rooms with window to the street. Facility standard, furniture is rather simple. It needs some renovation. Breakfast was OK. It is not the Mercure Standard that I know from Western Europe.
We stay at Mercure Fortaleza for two nights. Nice room and great location near the beach. WiFi should be ameliorated in room. Staff very helpful and friendly. Special menton for Adson and Rainer very professional.
The impression one has is that the hotel needs an urgent makeover: room was poorly painted, smelling of old and bad bathrooms. This hotel is in disrepair of others of the same MERCURE brand. It really does not make up for the cost x the benefit.
Very good hotel: location (including Saint Philomene Chruch, very close), near beach, easy access to Futuro Beach, close to fabulous Vignoli Pizza Restaurant and kindly team, whre the leader is Daniel. Its has swiming pool. The taxi service at the hotel door has Mr. Manoel and Mr. John every time happy showing "cearence" jokes.
This hotel has a room very clean, with a lot of space and well illuminated. It is located at a very nice place, near the beach. I had a taste breakfast, compounded by a regional food and season fruits.
The hotel had to be revovated as it is quiet old...furniture and public facilities . Restaurant : question : why on the 24th of december - christmas day - someone has to clean the ugly and dirty atrium in the restaurant while we are having our breakfast... and why the very next day christmas still ugly waste was lying behind the locked glas door...so we had to see that for another 2 days until someone cleaned it. You had 362 days for that..... We are the paying clients - And by the way - when i checked out i saw that bill for a smal chocolate bar kitkat - euro 4,50 or 15 reais .... the breakfast is reais 25,-- ! a whole breakfast! !!! I complained about that .... Sorry mercure - I feel that is respectless to your clients Furthermore very weak wifi in the whole apartment no 901....my complain was answered- I should stay in the living room for using wifi as you knew that in the sleeping room is no access to wifi....NO ! you should improve wifi for your clients and not we have to walk around in the apartment to find the best access to wifi... Will not come back..... PS check in staff was good and professinal
One block from the beach. The suite seams to be a little apartment with a bathroom, kitchen, living room, balcony and room. Is a good option if you need more space or if you plan to stay for a long time. The breakfast is ok, but should be better. Employees and service are nice
Simply excellent. Whenever I need to have good service, comfort, quality of stay, for the purpose of the hotel is complete. Always in my travels whether on business or the Mercure tour is first choice in the area. Congratulations.
- Free WiFi and wired Internet in rooms and public areas
- Free parking
- Onsite dining
- Outdoor pool
Located in Meireles within a 5-minute walk of Fortaleza Handicraft Market, Mercure Fortaleza Meireles Hotel is within a 15-minute stroll of Portugal Square. This 3.5-star hotel has 90 rooms and welcomes guests with a restaurant, an outdoor pool, and free in-room WiFi. Aldeota Shopping Center and Ceara Museum of Image and Sound are also close to this Fortaleza hotel.
Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Satisfy your hunger from the comfort of your room with room service. For your convenience, a buffet breakfast is available for a fee.
Mercure Fortaleza Meireles Hotel's 90 rooms are air-conditioned and provide minibars, coffee makers, and safes. Guests can expect LED TVs with satellite channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Phones, ironing boards, and desks are also available.
At Mercure Fortaleza Meireles Hotel, guests enjoy an outdoor pool, a fitness center, and a sauna. If you drive, put free parking to good use. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, tours or tickets, and luggage storage. Additional amenities include free WiFi in public areas, conference space, and a business center.
Reviews from Trip Advisor
76.0% of guests recommend this hotelTotal of 853 reviews