Holiday Inn Fortaleza3.5 out of 5.0
Recent guest reviews
It was about 1 and a half year since the last time I stayed in this hotel and I had a pleasant surprise when I got back in January 2018, they are improving in most areas. Check-in and check-out are now much faster. The restaurant continues great, but the service is now just perfect and the waiters are very friendly. Since the hotel is in a very busy area the breakfast can be a challenge; the restaurant gets crowded many times. The staff showed to be very fast and attentive, arranging very well the line and clients in the tables. The room was comfortable and clean, just an attention point to the bathroom box, did not look so clean. Anyway, I still think some areas deserves a revamp. The worse of my stay and what they need to pay much more attention is the room service. In 5 nights they sent me cold food once, made a mistake in another order and woke me up in the middle of the night to confirm a order I did not do. I did not complain about that, but it is something so normal in a hotel that is strange to see a Holiday Inn do these mistakes. Another point to improve in the room is the soundproofing. Not because the shows and parties in the beach, I think this is part of this area, but the doors and windows looks like very old and has some cracks where the wind whistles all night. Sometimes a beach property can be very very windy. When you choose a hotel to stay for more than a month this can be kind of annoying. The internet speed and stability also improved a lot, what is very important to me, since I'm in business trips and need it to work in the room sometimes. Anyway, I'm working in the city for a while, appreciated the improvements and already had booked more 4 weeks in the hotel.
I was already to give this hotel a good review until I tried to take a shower. When I turned up the hot water as high as it would go and waited for a long time, it was barely lukewarm. Way too cold to stand in. What kind of a Holiday Inn doesn't have hot water? Beside that very unacceptable exception, the service was friendly, the room was nice, It was in a good neighborhood and right on the beach. How could they ruin a good deal like that?
Just loved everything about it. We had a room with balcony and oceanview Staff is very friendly and helpful. Breakfast was great but they should referigirate fresh fruit seperate from kitchenspices such as onion and garlic.
Good hotel right next to the beach in the city center. It takes around 45’ from/to the airport. There is a pool and a small gym. The rooms are quite big and well equipt with a decent LCD TV. Breakfast is buffet style with partly outside seating. Just cross the road to tbe sandy beach and about 1km walk along to countless beach restaurants. Personnel is friendly and helpfull if something needs to be oranised. Would go there certainly again.
I didnt enjoy the location, everything is far away. Even the atm is 20 minutes away and the area is very unsafe. The air conditioning wasnt cool enough to keep the room confortable. No windows, big room and comfy bed. Breakfast was also poor.
The hotel is well located but my check in at reception did not leave a good impression. I am a Gold IHG member, so I asked about a possibility of a 1pm check out.. SIDNEI the receptionist did not take a second to negatively answer my request with a big NO...without even checking the availability. By the way the hotel was not half booked next day. Apart from not being valued as an IHG customer, and be given a second floor noise room, the hotel is ok for one or two nights at the most. Breakfast was good butI hope to stay somewhere else next time I come to Fortaleza as there are plenty of options with better and more welcoming staff.
We have stayed perhaps two dozen times at this holiday inn. As big of us are IHG platinum members it seems that the property is doing s better job of recognizing elites, giving a free beer or glass of wine! Rooms always clean and spatious with majestic views. A special thanks to the front desk staff Augusto and Sidney who always are helpful. A shout out to the breakfast Top Chef John who makes the "best tapioca in Brazil" every morning! The woman who works checking in for breakfast is also so friendly and helpful! Can't say enough about this hotel, it is our Fortaleza home away from home! Thanks Holiday inn fortaleza team!
I stayed for a week in this hotel - recommended by colleagues - and found out: It was the right pick! Check in was smooth, my reservation was there ((IHG group member), room was better than expected (Super Deluxe - with balcony and seaview - it pays to pay a bit more ;-) Room is spacious - actually it is two rooms: Entree living room (with a separate shower and toilet, fridge and bar-like sitting, couch, extra chairs, table for four ... and the bed room with shower and toilet. Wonderful! Breakfast is served from 6 - 10 am - perfect for the early bird and sleep long types :-) AND WHAT A TREAT to have it!!! Fresh and tasty food is served, special request are met and you leave the restaurant satisfied and ready for the day! All service personal is kind, friendly, attentive and patient with foreigners like me! Thank you for that. One thing was very disappointing: I wanted a relaxing massage which I could order with one hour warning. It was advertised as one hour (for reasonable price) and I was expecting just that. However after 45 Min the "hour" was over and the quality of the massage was just a "soft, gentle touching kind". I traveled the world for 38 years and had massages a mass - this one was far below standard: I recommend, don't book it - it's a letdown! [BTW: My daughter booked the same and reported an even worse experience...] The hotel is clean and well located: Just cross the street and you are on the beach. The whole beach area is excellent for walks - even in the "dark hours" as the Rua Adolfo Caminha and Av. Beira Mar are a) lighted night long and b) Police is every 1/2 mile or so! You feel safe - and are safe! The pool area is quite tempting: Not too big but enough space. Whirl pool and play area available. Nice service is offered. Taxis are waiting for you and take you to the Centro (10 Min) or the restaurant areas down Av. Beira Mar - and for a reasonable price!!! WIFI: ITS FREE and fast - nothing to complain of! I / we had a comfy stay, totally satisfied - for a reasonable price - at a super location! We had bad luck: 5 out of 7 days rain - at times the whole day! I was so happy to have booked a high class room - it paid!!!
Staff were helpful, and friendly. Room was clean but a bit dated. Breakfast was good, with natural fuit juices that I appreciate. Swimming pool was a bit small but still ok. I was a bit disappointed to stay at the second floor, but fine... the hotel was fully booked. I would recommend this hotel.
Stayed here on a work trip in the area 2 x Had upgraded room and standard room both spacious but bit dated.The breakfast as included and had usual options but was kind of average quality. The staff at check in and all around the hotel was very friendly There is a supermarket at less then 10 min walk. Beaches right in front of door Sevreal midscale dining options in the area Would return
- Free buffet breakfast
- Free WiFi and wired Internet in rooms and public areas
- Free valet parking
- Onsite dining
Holiday Inn Fortaleza is a short stroll from Ponte dos Ingleses and Image and Sound Museum. This 273-room, 3.5-star hotel welcomes guests with conveniences like an outdoor pool, free in-room WiFi, and free valet parking. Located centrally in Fortaleza, it's also near CEART Artisan Center and CEART - Handicraft Exposition.
Free buffet breakfast is included with your stay. Enjoy dining at O Capo, one of 2 onsite restaurants. Savor a meal from the comfort of your room with 24-hour room service, or make new friends over drinks at the bar/lounge.
The 273 rooms are air-conditioned and have an array of amenities, including minibars, coffee makers, and safes. Guests can expect LED TVs with cable channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. In-room massages are available, and rooms also include desks.
At Holiday Inn Fortaleza, guests enjoy an outdoor pool, a fitness center, and a steam room. You can take advantage of free valet parking if you drive. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, tours or tickets, and luggage storage. Other amenities at this beach hotel include a rooftop terrace, free WiFi in public areas, and 6 meeting rooms.
Reviews from Trip Advisor
88% of guests recommend this hotelTotal of 2052 reviews