Holiday Inn Fortaleza3.5 out of 5.0
Recent guest reviews
Just loved everything about it. We had a room with balcony and oceanview Staff is very friendly and helpful. Breakfast was great but they should referigirate fresh fruit seperate from kitchenspices such as onion and garlic.
Good hotel right next to the beach in the city center. It takes around 45’ from/to the airport. There is a pool and a small gym. The rooms are quite big and well equipt with a decent LCD TV. Breakfast is buffet style with partly outside seating. Just cross the road to tbe sandy beach and about 1km walk along to countless beach restaurants. Personnel is friendly and helpfull if something needs to be oranised. Would go there certainly again.
I didnt enjoy the location, everything is far away. Even the atm is 20 minutes away and the area is very unsafe. The air conditioning wasnt cool enough to keep the room confortable. No windows, big room and comfy bed. Breakfast was also poor.
The hotel is well located but my check in at reception did not leave a good impression. I am a Gold IHG member, so I asked about a possibility of a 1pm check out.. SIDNEI the receptionist did not take a second to negatively answer my request with a big NO...without even checking the availability. By the way the hotel was not half booked next day. Apart from not being valued as an IHG customer, and be given a second floor noise room, the hotel is ok for one or two nights at the most. Breakfast was good butI hope to stay somewhere else next time I come to Fortaleza as there are plenty of options with better and more welcoming staff.
We have stayed perhaps two dozen times at this holiday inn. As big of us are IHG platinum members it seems that the property is doing s better job of recognizing elites, giving a free beer or glass of wine! Rooms always clean and spatious with majestic views. A special thanks to the front desk staff Augusto and Sidney who always are helpful. A shout out to the breakfast Top Chef John who makes the "best tapioca in Brazil" every morning! The woman who works checking in for breakfast is also so friendly and helpful! Can't say enough about this hotel, it is our Fortaleza home away from home! Thanks Holiday inn fortaleza team!
I stayed for a week in this hotel - recommended by colleagues - and found out: It was the right pick! Check in was smooth, my reservation was there ((IHG group member), room was better than expected (Super Deluxe - with balcony and seaview - it pays to pay a bit more ;-) Room is spacious - actually it is two rooms: Entree living room (with a separate shower and toilet, fridge and bar-like sitting, couch, extra chairs, table for four ... and the bed room with shower and toilet. Wonderful! Breakfast is served from 6 - 10 am - perfect for the early bird and sleep long types :-) AND WHAT A TREAT to have it!!! Fresh and tasty food is served, special request are met and you leave the restaurant satisfied and ready for the day! All service personal is kind, friendly, attentive and patient with foreigners like me! Thank you for that. One thing was very disappointing: I wanted a relaxing massage which I could order with one hour warning. It was advertised as one hour (for reasonable price) and I was expecting just that. However after 45 Min the "hour" was over and the quality of the massage was just a "soft, gentle touching kind". I traveled the world for 38 years and had massages a mass - this one was far below standard: I recommend, don't book it - it's a letdown! [BTW: My daughter booked the same and reported an even worse experience...] The hotel is clean and well located: Just cross the street and you are on the beach. The whole beach area is excellent for walks - even in the "dark hours" as the Rua Adolfo Caminha and Av. Beira Mar are a) lighted night long and b) Police is every 1/2 mile or so! You feel safe - and are safe! The pool area is quite tempting: Not too big but enough space. Whirl pool and play area available. Nice service is offered. Taxis are waiting for you and take you to the Centro (10 Min) or the restaurant areas down Av. Beira Mar - and for a reasonable price!!! WIFI: ITS FREE and fast - nothing to complain of! I / we had a comfy stay, totally satisfied - for a reasonable price - at a super location! We had bad luck: 5 out of 7 days rain - at times the whole day! I was so happy to have booked a high class room - it paid!!!
Staff were helpful, and friendly. Room was clean but a bit dated. Breakfast was good, with natural fuit juices that I appreciate. Swimming pool was a bit small but still ok. I was a bit disappointed to stay at the second floor, but fine... the hotel was fully booked. I would recommend this hotel.
Stayed here on a work trip in the area 2 x Had upgraded room and standard room both spacious but bit dated.The breakfast as included and had usual options but was kind of average quality. The staff at check in and all around the hotel was very friendly There is a supermarket at less then 10 min walk. Beaches right in front of door Sevreal midscale dining options in the area Would return
Excelent location, in front of Iracema beach. 10 minutes away from downtown. Ocean view in all bedrooms. Nice restaurant, I ate a great shrimp meal there. Great breakfast! Great ample bedrooms with 2 big beds.
To tell the truth, I had a greater expectation on this hotel and it didn´t attend it completely. Why? Below some comments. Breakfast: This hotel had a great variety of breakfast and everything seemed to be very well done. Delicious. Positive score! Location: a good location on quiet piece of Fortaleza´s beachfront, if you want to rest. It´s not so near to the typical local handcraft fair and most of restaurants and bars, if you look for fun time. Deuce! Staff attendance: All of them was very kind and helpful. Positive score! The room: room 1205 was very large, with a great view of the beach. However things seemed to be a little confusing: on the same small place of lavatory, there was a small fridge, some snacks and coffee machine. Bed was very good.. But, general conservation of the room was not very good: furniture, doors and walls seemed to be old. As it was only a overnight stay, this hotel attended me well. But there are some attention points to pay attention.
Reviews from Trip Advisor
88% of guests recommend this hotelTotal of 2004 reviews