ROACHES! Saw some when we first got in and informed the desk. "They will come spray tomorrow". They never did! Our last night there I went to plug my phone in and there were 6 roaches just hanging out on the bedside outlet! Absolutely horrible. One front desk person was helpful and offered for us to change rooms but we were checking out the next day. NEVER AGAIN!
Staff was very friendly and helpful. Housekeeping cleans room once a week but other than that great place to stay.
Staff was Great and efficient. There was a couple of burnt out bulbs in room and toilet runs wasting water. Plus toilet rim needs cleaning. You can see it when taking a bath.
Its seems people reside in this hotel but was very upsetting as a guest i could not get fresh towels after a 9 day stay you have to either wash or purchase towells other than this good for a mini vacation where your have a kitchen and can cook your meals but you must bring your own cooking utensils. I have stayed twice and probably a 3rd but will appreciate a change on there policies on the towells especially if i dont reside in this facilities
Its ok ..i will be coming next year again in 2018..i do like it ...
Located in Fossil Creek, WoodSpring Suites Fort Worth Fossil Creek is 1.7 mi (2.8 km) from Golf Club Fossil Creek and within a 10-minute drive of Billy Bob's Texas. Each of the 121 rooms at this hotel includes a kitchen, a sitting area, and a refrigerator.
All 121 recently renovated accommodations feature kitchens and space to spread out with sitting areas. Guests can expect free WiFi and 32-inch flat-screen TVs with cable channels. Other standard amenities include phones and desks. Limited housekeeping is available.
At WoodSpring Suites Fort Worth Fossil Creek, guests have access to free WiFi in public areas, express check-out, and laundry facilities. There's free parking if you drive. Front-desk staff are standing by 24/7 to assist with any requests.
ROACHES! Saw some when we first got in and informed the desk. "They will come spray tomorrow". They never did! Our last night there I went to plug my phone in and there were 6 roaches just hanging out on the bedside outlet! Absolutely horrible. One front desk person was helpful and offered for us to change rooms but we were checking out the next day. NEVER AGAIN!
Staff was very friendly and helpful. Housekeeping cleans room once a week but other than that great place to stay.
Hello, Thank you for taking time for your review. We hope to see you again soon!! Sincerely, Stacy Christopher General Manager
Staff was Great and efficient. There was a couple of burnt out bulbs in room and toilet runs wasting water. Plus toilet rim needs cleaning. You can see it when taking a bath.
Hello We regret to hear that our hotel did not meet your expectations. We know most hotels provide daily cleaning so we can understand how that would be anyone’s natural expectation. WoodSpring Suites is an extended stay hotel, which is why we offer bi-weekly housekeeping for guests, like yourself, staying more than seven nights. This allows us to provide you with the best value possible, while also allowing you more privacy during your longer stay. If we are fortunate enough to have you stay with us in again, while checked in, please let our front desk staff knows so we can make corrections immediately. We welcome you back next time for your future extended travels. Thank you Stacy Christopher
Thank you for staying with us. I'm sorry you didn't have a better experience. Our manager would appreciate a call from you to explain what you found unpleasant during that time. Please come back and let us try again!
Its seems people reside in this hotel but was very upsetting as a guest i could not get fresh towels after a 9 day stay you have to either wash or purchase towells other than this good for a mini vacation where your have a kitchen and can cook your meals but you must bring your own cooking utensils. I have stayed twice and probably a 3rd but will appreciate a change on there policies on the towells especially if i dont reside in this facilities
Its ok ..i will be coming next year again in 2018..i do like it ...
Thanks for your feedback. We are appreciate your business. I am sorry for your experience and regret that you had a bad stay at our hotel.